# OpenCRM vs YetiForce CRM Comparison | | OpenCRM | YetiForce CRM | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | | **Total Reviews** | 53 | 52 | | **Largest Market Segment** | Small-Business (59.2% of reviews) | Small-Business (79.6% of reviews) | | **Entry Level Price** | £33 Month/User | No pricing available | --- ## Top Pros & Cons ### OpenCRM Pros: - Ease of Use (3 reviews) - Easy Setup (2 reviews) Cons: - Not User-Friendly (2 reviews) - Bugs (1 reviews) ### YetiForce CRM **Not enough data** --- ## Ratings Comparison | Rating | OpenCRM | YetiForce CRM | |---|---|---| | **Meets Requirements** | 8.5 (36 reviews) | 8.5 (46 reviews) | | **Ease of Use** | 8.7 (36 reviews) | 7.9 (47 reviews) | | **Ease of Setup** | 8.0 (19 reviews) | 6.8 (39 reviews) | | **Ease of Admin** | 8.2 (14 reviews) | 7.2 (38 reviews) | | **Quality of Support** | 9.1 (34 reviews) | 7.3 (37 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (13 reviews) | 8.0 (33 reviews) | | **Product Direction (% positive)** | 9.4 (36 reviews) | 8.7 (46 reviews) | --- ## Pricing ### OpenCRM #### Entry-Level Pricing Plan: Per User Pricing Model Price: £33 Month/User Description: Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs. Here's what you'll get: All Features & Functionality - User Permissions - 2TB File Storage - EU Data Centres - Great Customer Service - UK Based Team - Unlimited Custom Fields - Nightly Backups. [Learn more about OpenCRM](https://www.g2.com/products/opencrm/reviews) #### Free Trial No ### YetiForce CRM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **OpenCRM** | 8.3/10 | 25 | | **YetiForce CRM** | 7.5/10 | 44 | #### Sales Force Automation | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Contact & Account Management** | 9.2 (22 reviews) ✓ Verified | 8.7 (40 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.8 (13 reviews) ✓ Verified | 8.0 (32 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.7 (14 reviews) ✓ Verified | 7.3 (36 reviews) ✓ Verified | | **Task / Activity Management** | 8.6 (19 reviews) ✓ Verified | 8.4 (38 reviews) ✓ Verified | | **Territory & Quota Management** | 8.2 (12 reviews) ✓ Verified | 7.5 (28 reviews) ✓ Verified | | **Desktop Integration** | 8.1 (16 reviews) ✓ Verified | 7.4 (26 reviews) ✓ Verified | | **Product & Price List Management** | 8.6 (15 reviews) ✓ Verified | 7.5 (33 reviews) ✓ Verified | | **Quote & Order Management** | 8.5 (14 reviews) ✓ Verified | 7.9 (34 reviews) ✓ Verified | | **Customer Contract Management** | 8.9 (11 reviews) | 8.1 (37 reviews) ✓ Verified | #### Marketing Automation | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Email Marketing** | 7.9 (14 reviews) ✓ Verified | 7.1 (20 reviews) ✓ Verified | | **Campaign Management** | 8.1 (12 reviews) ✓ Verified | 8.1 (24 reviews) ✓ Verified | | **Lead Management** | 8.9 (14 reviews) ✓ Verified | 8.2 (37 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.9 (12 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Case Management** | 8.7 (15 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Customer Support Portal** | 8.9 (16 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | | **Knowledge Base** | 8.3 (15 reviews) ✓ Verified | 7.7 (32 reviews) ✓ Verified | | **Call Center Features** | 8.7 (10 reviews) ✓ Verified | 6.9 (19 reviews) ✓ Verified | | **Support Analytics** | 8.4 (17 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | #### Reporting & Analytics | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Reporting** | 8.0 (20 reviews) ✓ Verified | 7.1 (35 reviews) ✓ Verified | | **Dashboards** | 8.7 (19 reviews) ✓ Verified | 7.7 (36 reviews) ✓ Verified | | **Forecasting** | 8.3 (8 reviews) | 6.9 (22 reviews) ✓ Verified | #### Mobile & Social | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Social Network Integration** | 7.4 (9 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 8.3 (13 reviews) ✓ Verified | 5.1 (17 reviews) ✓ Verified | #### Platform | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Customization** | 8.8 (12 reviews) ✓ Verified | 7.9 (32 reviews) ✓ Verified | | **Workflow Capability** | 8.0 (11 reviews) ✓ Verified | 7.8 (28 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.6 (12 reviews) ✓ Verified | 8.3 (31 reviews) ✓ Verified | | **Internationalization** | 8.7 (9 reviews) | 8.1 (26 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.7 (5 reviews) ✓ Verified | 7.4 (14 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.0 (10 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Performance and Reliability** | 9.2 (12 reviews) ✓ Verified | 7.9 (30 reviews) ✓ Verified | | **Output Document Generation** | 6.7 (8 reviews) ✓ Verified | 7.0 (28 reviews) ✓ Verified | #### Integration | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Data Import & Export Tools** | 8.0 (10 reviews) ✓ Verified | 7.9 (28 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 6.0 (16 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 6.3 (13 reviews) ✓ Verified | #### Generative AI | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **AI Text Generation** | 7.7 (5 reviews) | Not enough data | #### Agentic AI - CRM | Feature | OpenCRM | YetiForce CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | OpenCRM | YetiForce CRM | |---|---|---| | **Small-Business** | 59.2% | 79.6% | | **Mid-Market** | 32.7% | 12.2% | | **Enterprise** | 8.2% | 8.2% | ### By Industry #### OpenCRM - **Information Technology and Services:** 19.5% - **Telecommunications:** 7.3% - **Computer Software:** 4.9% - **Financial Services:** 4.9% - **Marketing and Advertising:** 4.9% - **Medical Devices:** 4.9% - **Manufacturing:** 4.9% - **Alternative Dispute Resolution:** 2.4% - **Automotive:** 2.4% - **Business Supplies and Equipment:** 2.4% - **Other:** 41.5% #### YetiForce CRM - **Information Technology and Services:** 20.4% - **Government Administration:** 6.1% - **Computer Networking:** 6.1% - **Computer Software:** 6.1% - **Insurance:** 4.1% - **Chemicals:** 4.1% - **Construction:** 4.1% - **Online Media:** 4.1% - **Gambling & Casinos:** 2.0% - **Financial Services:** 2.0% - **Other:** 40.8% --- ## Alternatives ### Alternatives to OpenCRM - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (694 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (671 reviews) ### Alternatives to YetiForce CRM - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews) - [Vtiger Sales](https://www.g2.com/products/vtiger-sales/reviews) — 4.2/5 stars (33 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) --- ## Top Discussions ### OpenCRM - Title: [What is OpenCRM used for?](https://www.g2.com/discussions/what-is-opencrm-used-for) — 1 comment > **Top comment:** "OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track..." - Title: [Graph Analysis](https://www.g2.com/discussions/14571-graph-analysis) — 1 comment, 1 upvote > **Top comment:** "Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf." - Title: [How can I uninstall this software?](https://www.g2.com/discussions/14499-how-can-i-uninstall-this-software) — 1 comment, 1 upvote > **Top comment:** "This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled." ### YetiForce CRM - Title: [Is YetiForce on-premise or hosted?](https://www.g2.com/discussions/is-yetiforce-on-premise-or-hosted) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "You can use YetiForce as on-premise software, or you can choose the cloud version." - Title: [Will YetiForce remain Open Source?](https://www.g2.com/discussions/will-yetiforce-remain-open-source) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, we aren't planning to change that. Although YetiForce is already very competitive and it sometimes even surpasses enterprise versions of popular CRM..." - Title: [What license is YetiForce published under?](https://www.g2.com/discussions/what-license-is-yetiforce-published-under) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "YetiForce is published on the basis of YetiForce Public License. This type of license is favorable for an end-user because is based on MPL. A detailed..." - Title: [Is YetiForce really free?](https://www.g2.com/discussions/is-yetiforce-really-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! You can download, install, and use YetiForce for free." - Title: [How many users can use YetiForce at the same time?](https://www.g2.com/discussions/how-many-users-can-use-yetiforce-at-the-same-time) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The only restrictions are on the side of your server; YetiForce doesn’t limit the number of users." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/opencrm-vs-yetiforce-yetiforce-crm)