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Compare Ooma Office and Webex Calling 
Featured Products
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Mid-Market (41.0% of reviews)
Entry-Level Pricing
$19.95 1 User Per Month
$0 user/mo
Ooma Office
Star Rating
(131)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.95 1 User Per Month
Free Trial is available
Browse all 3 pricing plansWebex Calling
Star Rating
(613)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Ooma Office excels in user experience, with many users highlighting its intuitive interface and ease of use, especially for remote work. One user mentioned, "I love how intuitive and easy to use Ooma Office is," which reflects its strong appeal for small businesses.
- Users say that Webex Calling stands out for its robust performance and features, particularly in real-time call monitoring and analysis. Reviewers appreciate how these capabilities enhance team performance and call quality, making it a strong choice for mid-market companies.
- According to verified reviews, Ooma Office offers a straightforward setup process, with users noting that the initial configuration was very easy. One user praised the virtual receptionist feature for being simple to program, which adds to its appeal for small businesses looking for efficient solutions.
- Reviewers mention that Webex Calling provides seamless integration of calling, messaging, and meetings within a single application. This feature is particularly valued by users who need a comprehensive collaboration platform, as one user noted the "reliability and seamless integration" as a significant advantage.
- G2 reviewers highlight that while Ooma Office has a strong focus on voice calls, it faces challenges in video and screen sharing capabilities, with users rating these features lower compared to Webex Calling. For instance, Ooma's video call rating was noted as a weak point, with users expressing a desire for improvements.
- Users say that Webex Calling's flexibility is a major benefit, allowing them to work from any location with ease. One reviewer emphasized the intuitive interface that ensures effortless navigation, which is crucial for teams that rely on remote collaboration.
Pricing
Entry-Level Pricing
Ooma Office
Ooma Office
$19.95
1 User Per Month
No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Ooma Office
Free Trial is available
Webex Calling
No trial information availableRatings
Meets Requirements
9.1
104
9.2
487
Ease of Use
9.0
105
9.1
489
Ease of Setup
9.1
96
8.8
198
Ease of Admin
9.0
79
8.7
91
Quality of Support
9.1
103
8.9
458
Has the product been a good partner in doing business?
9.1
78
8.8
91
Product Direction (% positive)
9.0
96
9.2
477
Features by Category
Platform
Not enough data
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Generative AI
Not enough data
8.7
23
Workforce Management
Not enough data
8.8
24
Not enough data
8.2
23
Call Center Infrastructure (CCI)
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Administrative
Not enough data
8.9
25
Not enough data
9.1
25
Basic Communication - Cloud PBX
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
9.3
25
Not enough data
8.7
24
Not enough data
9.2
25
Not enough data
9.2
24
Advanced Features - Cloud PBX
Not enough data
8.8
24
Not enough data
8.1
24
Not enough data
8.6
25
Not enough data
8.3
25
Platform Basics - VoIP Providers
Not enough data
8.7
45
Not enough data
8.6
46
Not enough data
8.7
46
Not enough data
8.4
48
Not enough data
8.6
45
Not enough data
8.6
45
Basic Communication
9.2
88
9.3
358
|
Verified
7.4
39
9.1
336
|
Verified
Feature Not Available
9.0
332
|
Verified
6.8
40
8.9
329
8.5
56
9.1
352
|
Verified
8.9
64
9.0
339
|
Verified
Agentic AI - VoIP Providers
Feature Not Available
8.3
40
Feature Not Available
8.5
41
Feature Not Available
8.5
41
Feature Not Available
8.4
41
Access
7.7
42
9.0
313
7.6
40
8.8
310
8.6
52
9.0
309
|
Verified
Advanced Features
8.7
63
8.7
321
8.9
79
8.8
317
9.4
79
9.0
316
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Extensions
Not enough data
9.2
134
|
Verified
Not enough data
9.3
136
|
Verified
Not enough data
9.3
104
Features
Not enough data
9.2
134
Not enough data
9.1
104
Not enough data
9.1
142
|
Verified
Not enough data
9.4
142
|
Verified
Not enough data
9.4
140
|
Verified
Not enough data
9.0
134
Categories
Categories
Shared Categories
Ooma Office and Webex Calling are categorized as VoIP Providers
Unique Categories
Ooma Office has no unique categories
Webex Calling is categorized as Cloud PBX Platforms, UCaaS Platforms, and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Ooma Office
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
11.9%
Construction
6.3%
Legal Services
5.6%
Non-Profit Organization Management
4.0%
Financial Services
4.0%
Other
68.3%
Information Technology and Services
26.4%
Consumer Services
6.1%
Computer Software
5.9%
Telecommunications
5.6%
Marketing and Advertising
3.9%
Other
52.0%
Discussions
Ooma Office has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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