# Ooma Office vs Voice Carrier Connect Comparison | | Ooma Office | Voice Carrier Connect | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | | **Total Reviews** | 134 | 27 | | **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (81.5% of reviews) | | **Entry Level Price** | $19.95 1 User Per Month | No pricing available | --- ## Top Pros & Cons ### Ooma Office Pros: - Ease of Use (3 reviews) - Easy Setup (3 reviews) Cons: - Customer Service (1 reviews) - High Cost (1 reviews) ### Voice Carrier Connect **Not enough data** --- ## Ratings Comparison | Rating | Ooma Office | Voice Carrier Connect | |---|---|---| | **Meets Requirements** | 9.0 (106 reviews) | 8.3 (26 reviews) | | **Ease of Use** | 9.0 (107 reviews) | 8.4 (27 reviews) | | **Ease of Setup** | 9.1 (98 reviews) | 7.7 (16 reviews) | | **Ease of Admin** | 9.0 (80 reviews) | 8.3 (17 reviews) | | **Quality of Support** | 9.1 (105 reviews) | 7.8 (25 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (79 reviews) | 7.9 (16 reviews) | | **Product Direction (% positive)** | 9.0 (98 reviews) | 6.0 (26 reviews) | --- ## Pricing ### Ooma Office #### Entry-Level Pricing Plan: Ooma Office Price: $19.95 1 User Per Month Description: No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico. Key Features: - Virtual Receptionist- Automate how you manage incoming calls and play custom messages - Ooma Office Mobile App with SMS Messaging - Ring Groups/Multi Extension Dialing [Browse all 3 editions](https://www.g2.com/products/ooma-office/pricing) #### Free Trial Yes ### Voice Carrier Connect #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Cloud PBX Platforms | Product | Score | Reviews | |---|---|---| | **Ooma Office** | N/A | N/A | | **Voice Carrier Connect** | N/A | N/A | #### Basic Communication - Cloud PBX | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Call Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Mobile Accessibility** | Not enough data | Not enough data | | **Accessibility** | Not enough data | Not enough data | #### Advanced Features - Cloud PBX | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Security and Compliance** | Not enough data | Not enough data | | **Analytics and Reporting** | Not enough data | Not enough data | | **Support and Reliability** | Not enough data | Not enough data | | **Automated attendant** | Not enough data | Not enough data | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Ooma Office** | 8.3/10 | 95 | | **Voice Carrier Connect** | 6.0/10 | 20 | #### Platform Basics - VoIP Providers | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | #### Basic Communication | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Phone Calls** | 9.2 (90 reviews) | 8.8 (20 reviews) ✓ Verified | | **Video Calls** | 7.4 (39 reviews) | 3.8 (7 reviews) | | **Instant Messaging** | 8.2 (12 reviews) | 4.0 (7 reviews) | | **Screen Sharing** | 6.8 (40 reviews) | 3.3 (7 reviews) | | **Conference Calls** | 8.6 (57 reviews) | 7.2 (12 reviews) ✓ Verified | | **Desk-to-Desk Calls** | 9.0 (66 reviews) | 8.1 (15 reviews) ✓ Verified | #### Agentic AI - VoIP Providers | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | #### Access | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Software Pairing** | 7.7 (42 reviews) | 5.2 (7 reviews) | | **Browser Extension** | 7.6 (40 reviews) | Feature Not Available | | **Individual Download** | 8.6 (52 reviews) | Feature Not Available | #### Advanced Features | Feature | Ooma Office | Voice Carrier Connect | |---|---|---| | **Hold Music** | 8.7 (65 reviews) | 5.8 (15 reviews) | | **Automated Attendants** | 8.9 (80 reviews) | 7.7 (14 reviews) | | **VOiP Number** | 9.4 (80 reviews) | 6.3 (10 reviews) | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Voice Carrier Connect (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Ooma Office | Voice Carrier Connect | |---|---|---| | **Small-Business** | 100.0% | 81.5% | | **Mid-Market** | 0% | 18.5% | | **Enterprise** | 0% | 0% | ### By Industry #### Ooma Office - **Insurance:** 11.7% - **Construction:** 7.0% - **Legal Services:** 5.5% - **Financial Services:** 3.9% - **Non-Profit Organization Management:** 3.9% - **Accounting:** 3.1% - **Consumer Services:** 3.1% - **Retail:** 3.1% - **Computer & Network Security:** 2.3% - **Management Consulting:** 2.3% - **Other:** 53.9% #### Voice Carrier Connect - **Entertainment:** 11.1% - **Wholesale:** 7.4% - **Medical Practice:** 7.4% - **Commercial Real Estate:** 7.4% - **Education Management:** 7.4% - **Accounting:** 3.7% - **Airlines/Aviation:** 3.7% - **Automotive:** 3.7% - **Computer Software:** 3.7% - **Consumer Services:** 3.7% - **Other:** 40.7% --- ## Alternatives ### Alternatives to Ooma Office - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3581 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3387 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1402 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews) - [net2phone](https://www.g2.com/products/net2phone-g2/reviews) — 4.4/5 stars (192 reviews) ### Alternatives to Voice Carrier Connect - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3387 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1847 reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1402 reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (494 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1611 reviews) --- ## Top Discussions ### Ooma Office No discussions available for this product. ### Voice Carrier Connect No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ooma-office-vs-voice-carrier-connect)