# Ooma Office vs Sangoma Unified Communications Platform Comparison | | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | | **Total Reviews** | 134 | 252 | | **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (50.6% of reviews) | | **Entry Level Price** | $19.95 1 User Per Month | Starting at $17.99 1 User per month | --- ## Top Pros & Cons ### Ooma Office Pros: - Ease of Use (3 reviews) - Easy Setup (3 reviews) Cons: - Customer Service (1 reviews) - High Cost (1 reviews) ### Sangoma Unified Communications Platform Pros: - Ease of Use (8 reviews) - Business Tools (4 reviews) Cons: - Complex Processes (3 reviews) - Difficult Settings Management (2 reviews) --- ## Ratings Comparison | Rating | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Meets Requirements** | 9.0 (107 reviews) | 9.0 (229 reviews) | | **Ease of Use** | 9.0 (108 reviews) | 8.5 (230 reviews) | | **Ease of Setup** | 9.1 (99 reviews) | 8.1 (192 reviews) | | **Ease of Admin** | 9.0 (82 reviews) | 8.6 (195 reviews) | | **Quality of Support** | 9.0 (106 reviews) | 8.7 (222 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (81 reviews) | 8.8 (191 reviews) | | **Product Direction (% positive)** | 8.9 (99 reviews) | 7.6 (231 reviews) | --- ## Pricing ### Ooma Office #### Entry-Level Pricing Plan: Ooma Office Price: $19.95 1 User Per Month Description: No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico. Key Features: - Virtual Receptionist- Automate how you manage incoming calls and play custom messages - Ooma Office Mobile App with SMS Messaging - Ring Groups/Multi Extension Dialing [Browse all 3 editions](https://www.g2.com/products/ooma-office/pricing) #### Free Trial Yes ### Sangoma Unified Communications Platform #### Entry-Level Pricing Plan: Cloud Price: Starting at $17.99 1 User per month Description: Sangoma UC Cloud is purpose-built for businesses with limited IT resources that need a fast, reliable, and fully supported communications solution. With white-glove onboarding and 24/7 support, you’ll be up and running quickly—and backed for the long term. Every user gets a complete collaboration suite with voice, video, and chat, accessible on browser, desktop, and mobile. Our intuitive interface makes managing users and routing calls simple, while the platform scales effortlessly as your business grows. Flexible cloud pricing—including volume discounts of up to 33%—keeps costs aligned with your clients’ needs. *Pricing based on 5-year commitment Key Features: - DID, Unlimited Calling, SMS, e911 - Ring groups, IVR auto attendants, call parking, forwarding, transferring, and more - Integrated fully-featured softphone, AI call and meeting summaries, unlimited one-to-one messaging, visual voicemail, and more [Browse all 3 editions](https://www.g2.com/products/sangoma-unified-communications-platform/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Ooma Office** | 8.3/10 | 96 | | **Sangoma Unified Communications Platform** | 8.5/10 | 206 | #### Platform Basics - VoIP Providers | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | #### Basic Communication | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Phone Calls** | 9.2 (91 reviews) | 9.3 (191 reviews) ✓ Verified | | **Video Calls** | 7.4 (39 reviews) | 8.3 (26 reviews) ✓ Verified | | **Instant Messaging** | 8.2 (12 reviews) | 7.6 (49 reviews) ✓ Verified | | **Screen Sharing** | 6.8 (40 reviews) | 7.6 (23 reviews) ✓ Verified | | **Conference Calls** | 8.6 (57 reviews) | 8.9 (158 reviews) ✓ Verified | | **Desk-to-Desk Calls** | 9.0 (66 reviews) | 9.5 (181 reviews) ✓ Verified | #### Agentic AI - VoIP Providers | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | #### Access | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Software Pairing** | 7.7 (42 reviews) | 7.9 (72 reviews) ✓ Verified | | **Browser Extension** | 7.6 (40 reviews) | 8.2 (102 reviews) ✓ Verified | | **Individual Download** | 8.6 (52 reviews) | 8.3 (64 reviews) | #### Advanced Features | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Hold Music** | 8.7 (65 reviews) | 8.5 (180 reviews) ✓ Verified | | **Automated Attendants** | 8.9 (80 reviews) | 8.8 (150 reviews) ✓ Verified | | **VOiP Number** | 9.4 (80 reviews) | 9.1 (142 reviews) | ### UCaaS Platforms | Product | Score | Reviews | |---|---|---| | **Ooma Office** | N/A | N/A | | **Sangoma Unified Communications Platform** | N/A | N/A | #### Agentic AI - UCaaS Platforms | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | #### Extensions | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Tenancy Flexibility** | Not enough data | Not enough data | | **Native VoIP** | Not enough data | Not enough data | | **CCaaS Option** | Not enough data | Not enough data | #### Features | Feature | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Voicemail to Email** | Not enough data | Not enough data | | **Voicemail to SMS** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Voice Conferencing** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Conference Transcripts** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Unique to Sangoma Unified Communications Platform (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | Ooma Office | Sangoma Unified Communications Platform | |---|---|---| | **Small-Business** | 100.0% | 50.6% | | **Mid-Market** | 0% | 47.7% | | **Enterprise** | 0% | 1.7% | ### By Industry #### Ooma Office - **Insurance:** 11.6% - **Construction:** 7.0% - **Legal Services:** 5.4% - **Financial Services:** 3.9% - **Non-Profit Organization Management:** 3.9% - **Accounting:** 3.1% - **Health, Wellness and Fitness:** 3.1% - **Consumer Services:** 3.1% - **Retail:** 3.1% - **Computer & Network Security:** 2.3% - **Other:** 53.5% #### Sangoma Unified Communications Platform - **Hospital & Health Care:** 7.5% - **Health, Wellness and Fitness:** 5.0% - **Financial Services:** 5.0% - **Non-Profit Organization Management:** 4.6% - **Insurance:** 4.6% - **Information Technology and Services:** 3.8% - **Computer Software:** 3.8% - **Retail:** 3.8% - **Wholesale:** 3.3% - **Construction:** 3.3% - **Other:** 55.2% --- ## Alternatives ### Alternatives to Ooma Office - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews) - [net2phone](https://www.g2.com/products/net2phone-g2/reviews) — 4.4/5 stars (192 reviews) - [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (354 reviews) ### Alternatives to Sangoma Unified Communications Platform - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews) --- ## Top Discussions ### Ooma Office No discussions available for this product. ### Sangoma Unified Communications Platform No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ooma-office-vs-sangoma-unified-communications-platform)