# Ooma Office, RingEX vs Nextiva Comparison

| | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 132 | 1,371 | 3,570 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (58.2% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | $19.95 1 User Per Month | $30.00 1 User Per Month | Starting at $15.00 1 User Per Month | 

---
## Top Pros & Cons

### Ooma Office

Pros:
- Ease of Use (3 reviews)
- Easy Setup (3 reviews)

Cons:
- Customer Service (1 reviews)
- High Cost (1 reviews)

### RingEX

Pros:
- Ease of Use (216 reviews)
- Customer Support (127 reviews)

Cons:
- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)

### Nextiva

Pros:
- Customer Support (134 reviews)
- Ease of Use (127 reviews)

Cons:
- Difficult Configuration (26 reviews)
- Complexity (25 reviews)

---
## Ratings Comparison
| Rating | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (105 reviews) | 8.8 (1121 reviews) | 9.0 (2841 reviews) | 
  | **Ease of Use** | 9.0 (106 reviews) | 8.6 (1137 reviews) | 8.7 (2889 reviews) | 
  | **Ease of Setup** | 9.1 (97 reviews) | 8.2 (719 reviews) | 8.4 (2174 reviews) | 
  | **Ease of Admin** | 9.0 (80 reviews) | 8.3 (639 reviews) | 8.6 (1985 reviews) | 
  | **Quality of Support** | 9.1 (104 reviews) | 8.0 (1023 reviews) | 9.0 (2825 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (79 reviews) | 8.3 (627 reviews) | 8.8 (1966 reviews) | 
  | **Product Direction (% positive)** | 9.0 (97 reviews) | 7.9 (1094 reviews) | 8.3 (2716 reviews) | 

---
## Pricing

### Ooma Office

#### Entry-Level Pricing

Plan: Ooma Office

Price: $19.95 1 User Per Month

Description: No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.

Key Features:
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing	

[Browse all 3 editions](https://www.g2.com/products/ooma-office/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |
| **Nextiva** | N/A | N/A |

#### Documents

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Editing** | Not enough data | Feature Not Available | Not enough data | 
| **Document Signature ** | Not enough data | 7.3 (149 reviews) | Not enough data | 
| **Storage** | Not enough data | 8.1 (157 reviews) | Not enough data | 

#### Agentic AI - Online Fax

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | Not enough data | 

#### Sending

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Fax Number** | Not enough data | 9.1 (173 reviews) | Not enough data | 
| **Existing Numbers** | Not enough data | 9.1 (170 reviews) | Not enough data | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | Not enough data | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | Not enough data | 
| **Contact Management** | Not enough data | 8.9 (165 reviews) | Not enough data | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |
| **Nextiva** | N/A | N/A |

#### Host Tools

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | Not enough data | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | Not enough data | 
| **Recording** | Not enough data | 9.0 (91 reviews) | Not enough data | 

#### Attendee Tools

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | Not enough data | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | Not enough data | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | Not enough data | 

#### Post-Event Tools

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | Not enough data | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | Not enough data | 

#### Integrations

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | Not enough data | 
| **Software Integrations** | Not enough data | 8.3 (66 reviews) | Not enough data | 

#### Agentic AI - Webinar

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Call Analytics

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Call Analysis** | Not enough data | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | Not enough data | 
| **Speech-to-Text** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Quality Assurance

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Evaluation** | Not enough data | Not enough data | Not enough data | 
| **Calibration** | Not enough data | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | Not enough data | 

#### Engagement

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Feedback** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Training** | Not enough data | Not enough data | Not enough data | 

#### Performance

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | 8.5/10 | 207 |

#### Channels

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 9.4 (194 reviews) | 
| **Social** | Not enough data | Not enough data | 7.9 (176 reviews) | 
| **Web Chat** | Not enough data | Not enough data | 7.7 (174 reviews) | 
| **Mobile SMS** | Not enough data | Not enough data | 8.2 (178 reviews) | 
| **Email** | Not enough data | Not enough data | 8.2 (168 reviews) | 

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.6 (84 reviews) | 

#### Functions

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.7 (173 reviews) | 
| **Session Queuing** | Not enough data | Not enough data | 8.6 (173 reviews) | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.8 (174 reviews) | 
| **Speech Analytics** | Not enough data | Not enough data | 8.1 (171 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.2 (169 reviews) | 
| **IVR** | Not enough data | Not enough data | 8.5 (176 reviews) | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.5 (169 reviews) | 
| **Persistent Data** | Not enough data | Not enough data | 8.4 (165 reviews) | 

#### Agentic AI - Contact Center

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.2 (11 reviews) | 

#### Administrative

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.3 (167 reviews) | 
| **Administrator Access** | Not enough data | Not enough data | 9.1 (176 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.9 (176 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 8.4 (166 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.3 (160 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.9/10 | 300 |
| **Nextiva** | N/A | N/A |

#### Collaboration Tools

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (254 reviews) | Not enough data | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | Not enough data | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | Not enough data | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | Not enough data | 
| **Recording** | Not enough data | 9.1 (235 reviews) | Not enough data | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | Not enough data | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | Not enough data | 

#### Software Type

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Mobile** | Not enough data | 9.0 (245 reviews) | Not enough data | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | Not enough data | 
| **Desktop Application** | Not enough data | 9.2 (161 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.8/10 | 257 |
| **Nextiva** | 8.6/10 | 771 |

#### Platform

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 8.1 (465 reviews) | 
| **Mobile Access** | Not enough data | 9.0 (238 reviews) | 8.6 (666 reviews) | 
| **Queue Management** | Not enough data | 8.7 (224 reviews) | 8.6 (584 reviews) | 
| **Call Routing** | Not enough data | 9.1 (234 reviews) | 8.9 (692 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 8.8 (605 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 8.3 (501 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (219 reviews) | 8.6 (603 reviews) | 

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 7.7 (294 reviews) | 

#### Workforce Management

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (222 reviews) | 8.7 (606 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (216 reviews) | 8.7 (564 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 8.8 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 8.8 (8 reviews) | 

#### Administrative

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Call Recording** | Not enough data | 8.8 (226 reviews) | 8.6 (593 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (224 reviews) | 8.7 (623 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.8/10 | 65 |
| **Nextiva** | 9.1/10 | 43 |

#### Basic Communication - Cloud PBX

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Call Management** | Not enough data | 8.9 (60 reviews) | 9.4 (31 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 9.1 (30 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 9.3 (28 reviews) | 
| **Integrations** | Not enough data | 8.2 (57 reviews) | 8.5 (24 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 8.7 (31 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 9.0 (28 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 9.1 (26 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (56 reviews) | 9.3 (29 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 9.1 (30 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 9.1 (27 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | 8.3/10 | 94 |
| **RingEX** | 8.4/10 | 585 |
| **Nextiva** | 8.2/10 | 1796 |

#### Platform Basics - VoIP Providers

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (96 reviews) | 8.7 (68 reviews) | 
| **Call Management** | Not enough data | 8.7 (122 reviews) | 8.8 (95 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (89 reviews) | 8.2 (58 reviews) | 
| **Integrations** | Not enough data | 8.0 (106 reviews) | 8.0 (68 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 7.9 (54 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 7.7 (53 reviews) | 

#### Basic Communication

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Phone Calls** | 9.2 (89 reviews) | 9.1 (539 reviews) ✓ Verified | 9.2 (1700 reviews) ✓ Verified | 
| **Video Calls** | 7.4 (39 reviews) | 8.3 (399 reviews) ✓ Verified | 7.9 (900 reviews) ✓ Verified | 
| **Instant Messaging** | 8.0 (11 reviews) | 8.7 (437 reviews) ✓ Verified | 8.3 (1058 reviews) ✓ Verified | 
| **Screen Sharing** | 6.8 (40 reviews) | 8.2 (362 reviews) ✓ Verified | 7.7 (829 reviews) | 
| **Conference Calls** | 8.6 (57 reviews) | 8.6 (429 reviews) ✓ Verified | 8.6 (1161 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.9 (65 reviews) | 9.0 (439 reviews) ✓ Verified | 9.1 (1339 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.9 (52 reviews) | 7.7 (41 reviews) | 
| **Cross-system Integration** | Feature Not Available | 8.1 (54 reviews) | 7.8 (40 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.0 (52 reviews) | 7.6 (39 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.0 (51 reviews) | 7.6 (40 reviews) | 

#### Access

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Software Pairing** | 7.7 (42 reviews) | 8.2 (380 reviews) ✓ Verified | 8.0 (903 reviews) | 
| **Browser Extension** | 7.6 (40 reviews) | 8.4 (394 reviews) ✓ Verified | 8.1 (897 reviews) | 
| **Individual Download** | 8.6 (52 reviews) | 8.6 (426 reviews) | 8.5 (1040 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Hold Music** | 8.7 (64 reviews) | 8.3 (447 reviews) | 8.3 (1173 reviews) ✓ Verified | 
| **Automated Attendants** | 8.9 (79 reviews) | 8.4 (407 reviews) ✓ Verified | 8.6 (1244 reviews) ✓ Verified | 
| **VOiP Number** | 9.4 (80 reviews) | 9.0 (473 reviews) ✓ Verified | 9.1 (1490 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Coaching Materials** | Not enough data | Not enough data | Not enough data | 
| **Playbook Creation** | Not enough data | Not enough data | Not enough data | 
| **Video Record** | Not enough data | Not enough data | Not enough data | 

#### Feedback

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Review** | Not enough data | Not enough data | Not enough data | 
| **Scorecard** | Not enough data | Not enough data | Not enough data | 
| **Coaching Card** | Not enough data | Not enough data | Not enough data | 
| **Leaderboard** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Competition** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **RingEX** | 8.5/10 | 72 |
| **Nextiva** | 8.6/10 | 203 |

#### Agentic AI - UCaaS Platforms

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Extensions

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 8.5 (149 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | 8.7 (53 reviews) ✓ Verified | 9.1 (159 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.2 (18 reviews) | 8.8 (147 reviews) ✓ Verified | 

#### Features

| Feature | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | 8.9 (58 reviews) ✓ Verified | 9.2 (185 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 8.5 (154 reviews) | 
| **File Sharing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 8.3 (142 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.5 (52 reviews) ✓ Verified | 9.0 (156 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 8.4 (146 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.2 (49 reviews) | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to RingEX (10):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)

**Unique to Nextiva (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Ooma Office | RingEX | Nextiva | 
|---|---|---|---|
| **Small-Business** | 100.0% | 58.2% | 77.3% | 
| **Mid-Market** | 0% | 35.1% | 21.5% | 
| **Enterprise** | 0% | 6.7% | 1.2% | 

### By Industry

#### Ooma Office

- **Insurance:** 11.8%
- **Construction:** 7.1%
- **Legal Services:** 5.5%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 3.9%
- **Accounting:** 3.1%
- **Consumer Services:** 3.1%
- **Retail:** 3.1%
- **Computer & Network Security:** 2.4%
- **Management Consulting:** 2.4%
- **Other:** 53.5%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.8%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Construction:** 3.4%
- **Other:** 52.0%

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.2%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.5%
- **Legal Services:** 3.2%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Ooma Office

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3379 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (351 reviews)
- [net2phone](https://www.g2.com/products/net2phone-g2/reviews) — 4.4/5 stars (192 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)

### Alternatives to RingEX

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1846 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1598 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (928 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1552 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2506 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4179 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2386 reviews)

---
## Top Discussions

### Ooma Office

No discussions available for this product.

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ooma-office-vs-ringex-vs-nextiva)