# OnSolve Platform vs RedFlag Comparison | | OnSolve Platform | RedFlag | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.8 out of 5 | | **Total Reviews** | 15 | 78 | | **Largest Market Segment** | Enterprise (60.0% of reviews) | Mid-Market (64.0% of reviews) | | **Entry Level Price** | Contact Us | Starting at $378.00 250 Recipients Per Month | --- ## Top Pros & Cons ### OnSolve Platform Pros: - Alerting System (2 reviews) - Alerts Management (2 reviews) Cons: - Complexity (2 reviews) - Inefficiency (2 reviews) ### RedFlag Pros: - Ease of Use (9 reviews) - Notifications (7 reviews) Cons: - Limitations (6 reviews) - Data Management (3 reviews) --- ## Ratings Comparison | Rating | OnSolve Platform | RedFlag | |---|---|---| | **Meets Requirements** | 8.7 (13 reviews) | 9.6 (61 reviews) | | **Ease of Use** | 9.0 (13 reviews) | 9.6 (64 reviews) | | **Ease of Setup** | 8.3 (10 reviews) | 9.2 (54 reviews) | | **Ease of Admin** | 8.7 (9 reviews) | 9.4 (51 reviews) | | **Quality of Support** | 9.0 (10 reviews) | 9.4 (53 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (7 reviews) | 9.6 (49 reviews) | | **Product Direction (% positive)** | 7.1 (12 reviews) | 9.3 (64 reviews) | --- ## Pricing ### OnSolve Platform #### Entry-Level Pricing Plan: Mass Notification Price: Contact Us Description: Whether it’s an emergency or day-to-day operations, effective communication is critical to maintaining business continuity and employee and public safety Key Features: - Two-Way Messaging - Multiple Modalities - Geo-Enabled Alerts [Browse all 4 editions](https://www.g2.com/products/onsolve-platform/pricing) #### Free Trial No ### RedFlag #### Entry-Level Pricing Plan: STARTER Price: Starting at $378.00 250 Recipients Per Month Description: All plans include standard features. Check the website for more details. Key Features: - Send voice, text and email messages - Unlimited Emergency messages - Microsoft Teams Integration [Browse all 3 editions](https://www.g2.com/products/redflag/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **OnSolve Platform** | N/A | N/A | | **RedFlag** | N/A | N/A | #### ServiceNow Apps | Feature | OnSolve Platform | RedFlag | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | OnSolve Platform | RedFlag | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Proactive Notification | Product | Score | Reviews | |---|---|---| | **OnSolve Platform** | N/A | N/A | | **RedFlag** | 8.9/10 | 29 | #### Messaging Channels | Feature | OnSolve Platform | RedFlag | |---|---|---| | **SMS Messaging** | 9.7 (5 reviews) | 9.3 (28 reviews) | | **Email** | 9.3 (5 reviews) | 9.3 (28 reviews) | | **Voice Messaging** | 9.0 (5 reviews) | 8.2 (20 reviews) | | **Two way messaging** | Not enough data | 8.3 (25 reviews) | #### Administration | Feature | OnSolve Platform | RedFlag | |---|---|---| | **Scheduling** | 9.7 (5 reviews) | 9.2 (23 reviews) | | **Triggered Notifications** | Not enough data | 8.6 (23 reviews) | | **Segmentation** | Not enough data | 9.0 (22 reviews) | | **Integrations** | Not enough data | 8.7 (19 reviews) | ### Critical Event Management (CEM) Platforms | Product | Score | Reviews | |---|---|---| | **OnSolve Platform** | N/A | N/A | | **RedFlag** | N/A | N/A | #### Emergency Planning | Feature | OnSolve Platform | RedFlag | |---|---|---| | **Scenario Planning** | Not enough data | Not enough data | | **Automated Workflows** | Not enough data | Not enough data | | **Auditing & Compliance** | Not enough data | Not enough data | #### Emergency Management | Feature | OnSolve Platform | RedFlag | |---|---|---| | **Mass Alerts and Notifications** | Not enough data | Not enough data | | **Threat Monitoring** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Integrated Response** | Not enough data | Not enough data | | **Crisis Communication** | Not enough data | Not enough data | | **Post-Event Analysis** | Not enough data | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **OnSolve Platform** | N/A | N/A | | **RedFlag** | N/A | N/A | #### Generative AI | Feature | OnSolve Platform | RedFlag | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | #### Agentic AI - IT Alerting | Feature | OnSolve Platform | RedFlag | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Unique to OnSolve Platform (3):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) --- ## Reviewer Demographics ### By Company Size | Segment | OnSolve Platform | RedFlag | |---|---|---| | **Small-Business** | 13.3% | 20.0% | | **Mid-Market** | 26.7% | 64.0% | | **Enterprise** | 60.0% | 16.0% | ### By Industry #### OnSolve Platform - **Information Technology and Services:** 13.3% - **Hospital & Health Care:** 13.3% - **Financial Services:** 13.3% - **Transportation/Trucking/Railroad:** 6.7% - **Security and Investigations:** 6.7% - **Pharmaceuticals:** 6.7% - **Law Practice:** 6.7% - **Insurance:** 6.7% - **Hospitality:** 6.7% - **Executive Office:** 6.7% - **Other:** 13.3% #### RedFlag - **Commercial Real Estate:** 16.0% - **Real Estate:** 10.7% - **Retail:** 9.3% - **Hospital & Health Care:** 8.0% - **Non-Profit Organization Management:** 6.7% - **Information Technology and Services:** 5.3% - **Financial Services:** 4.0% - **Manufacturing:** 4.0% - **Airlines/Aviation:** 2.7% - **Marketing and Advertising:** 2.7% - **Other:** 30.7% --- ## Alternatives ### Alternatives to OnSolve Platform - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) — 4.5/5 stars (941 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) — 4.5/5 stars (71 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (756 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (974 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews) - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) — 4.5/5 stars (567 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews) ### Alternatives to RedFlag - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (974 reviews) - [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) — 4.5/5 stars (71 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) — 4.7/5 stars (1183 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (379 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews) --- ## Top Discussions ### OnSolve Platform - Title: [What is OnSolve Critical Communications used for?](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) — 1 comment *(includes official response)* > **Top comment:** "The OnSolve Platform is used for accurate emergency mass communications during a critical event. " ### RedFlag - Title: [What is the use of Redflag?](https://www.g2.com/discussions/what-is-the-use-of-redflag) — 1 comment *(includes official response)* > **Top comment:** "RedFlag is an easy-to-use, multi-channel emergency mass notification system. You can send real-time alerts and critical information via text, email, voice,..." - Title: [Is more training available on different functions of the program](https://www.g2.com/discussions/is-more-training-available-on-different-functions-of-the-program) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We do offer additional training at any time for clients who request it. You can reach out to your dedicated Customer Success Manager or send a request to our..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onsolve-platform-vs-redflag)