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Compare OnPay and SurePayroll 
Featured Products
At a Glance
Market Segments
Small-Business (97.7% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Starting at $49.00
Contact SurePayroll
OnPay
Star Rating
(403)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OnPay excels in overall user satisfaction, reflected in its higher G2 Score compared to SurePayroll. Users appreciate the intuitive web interface and the ease of navigation, making payroll management straightforward and efficient.
- Users say that SurePayroll offers a user-friendly experience, particularly highlighting its ability to simplify complex employer tasks like taxes and withholdings. One user noted that it "made the fussy parts of being an employer go away," showcasing its effectiveness in handling payroll intricacies.
- Reviewers mention that OnPay provides exceptional customer support, with many users praising the promptness and clarity of assistance. One user noted that the support team was able to seamlessly integrate data for year-end tax reports, demonstrating their commitment to customer service.
- According to verified reviews, SurePayroll shines in its setup process, with users commending the outstanding support they received during onboarding. One user specifically highlighted the help they received from a representative, making the setup experience smooth and hassle-free.
- G2 reviewers indicate that OnPay has a slight edge in ease of use and setup, with users finding the platform friendly for new users. The clear steps provided during onboarding contribute to a positive initial experience, which is crucial for small businesses.
- Users report that while both platforms cater primarily to small businesses, OnPay has a broader appeal with a higher percentage of reviews from small business users. This suggests that OnPay may be better suited for the specific needs of smaller organizations looking for tailored payroll solutions.
Pricing
Entry-Level Pricing
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly simple, transparent pricing is just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
OnPay
Free Trial is available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.7
329
8.9
447
Ease of Use
9.6
335
8.9
452
Ease of Setup
9.4
270
8.8
311
Ease of Admin
9.6
239
9.1
308
Quality of Support
9.5
325
8.7
447
Has the product been a good partner in doing business?
9.7
241
9.0
309
Product Direction (% positive)
9.3
316
8.0
446
Features by Category
Core HR
8.9
22
Not enough data
8.5
18
Not enough data
7.3
14
Not enough data
9.1
20
Not enough data
9.4
20
Not enough data
9.2
14
Not enough data
Generative AI
6.3
5
Not enough data
Platform
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Not enough data
Employee Self Service
9.6
263
|
Verified
8.7
330
|
Verified
8.8
156
|
Verified
8.0
188
|
Verified
8.6
176
|
Verified
7.9
195
|
Verified
Administration
9.7
274
|
Verified
9.1
369
|
Verified
8.9
176
|
Verified
8.2
191
|
Verified
9.7
258
|
Verified
9.3
356
|
Verified
8.8
162
|
Verified
8.7
183
|
Verified
9.5
207
|
Verified
8.7
265
|
Verified
8.8
139
|
Verified
8.4
140
|
Verified
9.2
169
|
Verified
9.0
251
|
Verified
9.6
198
|
Verified
8.9
261
|
Verified
9.5
184
|
Verified
9.0
245
|
Verified
Taxes
9.7
267
|
Verified
9.1
347
|
Verified
9.6
252
|
Verified
9.1
247
|
Verified
9.7
250
|
Verified
Feature Not Available
Integration
8.5
132
|
Verified
8.1
106
|
Verified
7.8
112
|
Verified
8.5
46
8.6
150
|
Verified
8.4
53
8.1
118
|
Verified
8.5
43
Platform
9.4
250
|
Verified
8.9
337
|
Verified
9.5
238
|
Verified
9.0
327
|
Verified
9.8
253
|
Verified
9.1
346
|
Verified
9.6
230
|
Verified
9.0
271
|
Verified
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.1
20
Not enough data
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
8.5
19
Not enough data
7.8
9
Not enough data
9.3
10
Not enough data
Generative AI
6.3
8
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
Platform
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Not enough data
Categories
Categories
Shared Categories
OnPay and SurePayroll are categorized as Payroll
Unique Categories
OnPay is categorized as Benefits Administration and Core HR
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.3%
Health, Wellness and Fitness
4.3%
Financial Services
4.1%
Other
73.2%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
OnPay has no discussions with answers
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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