# OnPay vs SurePayroll Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OnPay excels in overall user satisfaction, reflected in its higher G2 Score compared to SurePayroll. Users appreciate the **intuitive web interface** and the ease of navigation, making payroll management straightforward and efficient.
- **Users say** that SurePayroll offers a user-friendly experience, particularly highlighting its ability to simplify complex employer tasks like **taxes and withholdings**. One user noted that it "made the fussy parts of being an employer go away," showcasing its effectiveness in handling payroll intricacies.
- **Reviewers mention** that OnPay provides exceptional customer support, with many users praising the promptness and clarity of assistance. One user noted that the support team was able to seamlessly integrate data for year-end tax reports, demonstrating their commitment to customer service.
- **According to verified reviews** , SurePayroll shines in its setup process, with users commending the **outstanding support** they received during onboarding. One user specifically highlighted the help they received from a representative, making the setup experience smooth and hassle-free.
- **G2 reviewers indicate** that OnPay has a slight edge in ease of use and setup, with users finding the platform **friendly for new users**. The clear steps provided during onboarding contribute to a positive initial experience, which is crucial for small businesses.
- **Users report** that while both platforms cater primarily to small businesses, OnPay has a broader appeal with a higher percentage of reviews from small business users. This suggests that OnPay may be better suited for the specific needs of smaller organizations looking for tailored payroll solutions.



| | OnPay | SurePayroll | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 414 | 532 | 
| **Largest Market Segment** | Small-Business (97.5% of reviews) | Small-Business (91.5% of reviews) | 
| **Entry Level Price** | Starting at $49.00 | Contact SurePayroll | 

---
## Top Pros & Cons

### OnPay

Pros:
- Ease of Use (57 reviews)
- Customer Support (56 reviews)

Cons:
- Poor Customer Support (11 reviews)
- Missing Features (10 reviews)

### SurePayroll

Pros:
- Helpful (4 reviews)
- Payroll (4 reviews)

Cons:
- Poor Customer Support (5 reviews)
- Date Issues (4 reviews)

---
## Ratings Comparison
| Rating | OnPay | SurePayroll | 
|---|---|---|
  | **Meets Requirements** | 9.7 (336 reviews) | 8.9 (447 reviews) | 
  | **Ease of Use** | 9.6 (342 reviews) | 8.9 (452 reviews) | 
  | **Ease of Setup** | 9.4 (277 reviews) | 8.8 (311 reviews) | 
  | **Ease of Admin** | 9.6 (241 reviews) | 9.1 (308 reviews) | 
  | **Quality of Support** | 9.5 (331 reviews) | 8.7 (447 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (242 reviews) | 9.0 (309 reviews) | 
  | **Product Direction (% positive)** | 9.3 (323 reviews) | 8.0 (446 reviews) | 

---
## Pricing

### OnPay

#### Entry-Level Pricing

Plan: Simple, Transparent Pricing

Price: Starting at $49.00

Description: Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:

Key Features:
- Unlimited monthly pay runs
- Tax filings and payments  (including W-2s)
- A full set of HR tools

[Learn more about OnPay](https://www.g2.com/products/onpay/reviews)

#### Free Trial

Yes

### SurePayroll

#### Entry-Level Pricing

Plan: SurePayroll

Price: Contact SurePayroll

Description: Small Business Is Our Business.



[Learn more about SurePayroll](https://www.g2.com/products/surepayroll/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 97 |
| **SurePayroll** | N/A | N/A |

#### Core HR

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Organization Management** | 8.9 (22 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.6 (19 reviews) | Not enough data | 
| **Expense Management** | 7.3 (14 reviews) | Not enough data | 
| **Salary Structures** | 9.1 (20 reviews) | Not enough data | 
| **Compliance** | 9.4 (20 reviews) | Not enough data | 
| **Benefits Administration** | 9.2 (14 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 9.2/10 | 294 |
| **SurePayroll** | 8.7/10 | 387 |

#### Employee Self Service

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Web Portal** | 9.6 (263 reviews) ✓ Verified | 8.7 (330 reviews) ✓ Verified | 
| **Benefits Manager** | 8.8 (156 reviews) ✓ Verified | 8.0 (188 reviews) ✓ Verified | 
| **Mobile** | 8.7 (177 reviews) ✓ Verified | 7.9 (195 reviews) ✓ Verified | 

#### Administration

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Payroll Entry** | 9.7 (279 reviews) ✓ Verified | 9.1 (369 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.9 (176 reviews) ✓ Verified | 8.2 (191 reviews) ✓ Verified | 
| **Direct Deposit** | 9.7 (259 reviews) ✓ Verified | 9.3 (356 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.8 (162 reviews) ✓ Verified | 8.7 (183 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.5 (207 reviews) ✓ Verified | 8.7 (265 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (139 reviews) ✓ Verified | 8.4 (140 reviews) ✓ Verified | 
| **Approvals** | 9.2 (169 reviews) ✓ Verified | 9.0 (251 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.6 (199 reviews) ✓ Verified | 8.9 (261 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.5 (184 reviews) ✓ Verified | 9.0 (245 reviews) ✓ Verified | 

#### Taxes

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Tax Calculation** | 9.7 (270 reviews) ✓ Verified | 9.1 (347 reviews) ✓ Verified | 
| **Tax Filing** | 9.6 (254 reviews) ✓ Verified | 9.1 (247 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 9.7 (252 reviews) ✓ Verified | Feature Not Available | 

#### Integration

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **API / Integration** | 8.6 (133 reviews) ✓ Verified | 8.1 (106 reviews) ✓ Verified | 
| **Time Tracking Integration** | 7.8 (112 reviews) ✓ Verified | 8.5 (46 reviews) | 
| **Accounting Integration** | 8.6 (150 reviews) ✓ Verified | 8.4 (53 reviews) | 
| **Core HR Integration** | 8.1 (118 reviews) ✓ Verified | 8.5 (43 reviews) | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Reporting and Dashboards** | 9.4 (250 reviews) ✓ Verified | 8.9 (337 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.5 (238 reviews) ✓ Verified | 9.0 (327 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.8 (254 reviews) ✓ Verified | 9.1 (346 reviews) ✓ Verified | 
| **Scalability** | 9.6 (230 reviews) ✓ Verified | 9.0 (271 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 99 |
| **SurePayroll** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.0 (19 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (19 reviews) | Not enough data | 
| **Internationalization** | 7.8 (9 reviews) | Not enough data | 
| **Mobility** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **AI Text Generation** | 6.3 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (8 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (8 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to OnPay (2):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr)



---
## Reviewer Demographics

### By Company Size

| Segment | OnPay | SurePayroll | 
|---|---|---|
| **Small-Business** | 97.5% | 91.5% | 
| **Mid-Market** | 2.5% | 4.4% | 
| **Enterprise** | 0% | 4.0% | 

### By Industry

#### OnPay

- **Accounting:** 7.2%
- **Non-Profit Organization Management:** 6.7%
- **Retail:** 4.5%
- **Financial Services:** 4.2%
- **Health, Wellness and Fitness:** 4.2%
- **Construction:** 3.7%
- **Hospital & Health Care:** 3.2%
- **Real Estate:** 3.0%
- **Marketing and Advertising:** 2.7%
- **Computer Software:** 2.2%
- **Other:** 58.2%

#### SurePayroll

- **Insurance:** 5.8%
- **Financial Services:** 5.2%
- **Health, Wellness and Fitness:** 5.0%
- **Individual & Family Services:** 4.6%
- **Accounting:** 4.4%
- **Non-Profit Organization Management:** 3.9%
- **Construction:** 3.9%
- **Hospital & Health Care:** 3.7%
- **Real Estate:** 3.7%
- **Computer Software:** 3.5%
- **Other:** 56.5%

---
## Alternatives

### Alternatives to OnPay

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12944 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (11150 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1716 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (499 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1352 reviews)

### Alternatives to SurePayroll

- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (11150 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2204 reviews)
- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1766 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12944 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4232 reviews)
- [Wagepoint](https://www.g2.com/products/wagepoint/reviews) — 4.4/5 stars (56 reviews)

---
## Top Discussions

### OnPay

- Title: [Is OnPay a good payroll fit for agricultural businesses? ](https://www.g2.com/discussions/is-onpay-a-good-payroll-fit-for-agricultural-businesses) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, OnPay is an excellent fit for agricultural businesses. We handle both Form 941 and Form 943 tax filings at no extra cost — it is completely included in..."
- Title: [Is OnPay just payroll software, or can it also help with other tasks like onboarding, HR, and benefits administration?](https://www.g2.com/discussions/is-onpay-just-payroll-software-or-can-it-also-help-with-other-tasks-like-onboarding-hr-and-benefits-administration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes — OnPay can help with much more than payroll, especially if you’re looking to bring more of your back-office workflows into one system. In addition to..."
- Title: [What size business is OnPay best for? When does it make the most sense compared to a more enterprise payroll provider?](https://www.g2.com/discussions/what-size-business-is-onpay-best-for-when-does-it-make-the-most-sense-compared-to-a-more-enterprise-payroll-provider) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "OnPay is best suited for small to midsize US businesses with 1 to 500-plus employees, offering an intuitive platform that scales well with a company as it..."
- Title: [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](https://www.g2.com/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "OnPay does not charge any extra or hidden fees for year-end filings, W-2s, 1099s, multi-state payroll, or off-cycle pay runs ⁠— all of these are included in..."
- Title: [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnPay is a comprehensive payroll and HR platform used by small to midsize businesses to pay their teams, stay compliant, and keep back-office operations..."

### SurePayroll

- Title: [How can I get customer support to adjust the initial payroll entries and to read my reports?](https://www.g2.com/discussions/how-can-i-get-customer-support-to-adjust-the-initial-payroll-entries-and-to-read-my-reports) — 4 comments, 1 upvote
  > **Top comment:** "I would go on their chat option & see what that representative says OR call their # before Christmas comes and they are closed so you can get some answers. I..."
- Title: [What’s the difference between an exempt and nonexempt worker?](https://www.g2.com/discussions/what-s-the-difference-between-an-exempt-and-nonexempt-worker) — 2 comments, 1 upvote
  > **Top comment:** "Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum 

wage, overtime rules and record-keeping requirements...."
- Title: [Which software is best for payroll?](https://www.g2.com/discussions/surepayroll-which-software-is-best-for-payroll) — 1 comment
  > **Top comment:** "Sure Payroll is the best but you may try Zoho as well."
- Title: [Is SurePayroll a legitimate company?](https://www.g2.com/discussions/is-surepayroll-a-legitimate-company) — 1 comment
  > **Top comment:** "Yes"
- Title: [Does SurePayroll integrate with QuickBooks?](https://www.g2.com/discussions/does-surepayroll-integrate-with-quickbooks) — 1 comment *(includes official response)*
  > **Top comment:** "Yes you may integrate Sure payroll with many popular accounting softwares such as QuickBooks, Xero etc."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onpay-vs-surepayroll)