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Compare OnPay and SurePayroll 
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At a Glance
Market Segments
Small-Business (97.7% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Starting at $49.00
Contact SurePayroll
OnPay
Star Rating
(400)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurePayroll's "Ease of Setup" is rated at 8.9, while OnPay shines with a score of 9.4, indicating that OnPay provides a more streamlined onboarding experience for new users.
- Reviewers mention that OnPay excels in "Quality of Support" with a score of 9.5 compared to SurePayroll's 8.7, suggesting that OnPay offers more responsive and helpful customer service.
- G2 users highlight that SurePayroll's "Payroll Entry" feature is rated at 9.2, but OnPay surpasses it with a score of 9.7, indicating a more efficient payroll processing experience.
- Users on G2 note that OnPay's "Direct Deposit" feature is rated at 9.7, while SurePayroll also performs well at 9.4, but OnPay's higher score suggests a more reliable and user-friendly direct deposit process.
- Reviewers say that SurePayroll's "Compliance" score is 9.3, which is competitive, but OnPay's 9.3 in the same category indicates both products are strong in ensuring regulatory adherence, though OnPay may have more robust features in practice.
- Users report that OnPay's "Mobile Benefits Access" feature is rated at 8.6, slightly higher than SurePayroll's 8.0, suggesting that OnPay offers a better mobile experience for managing benefits on the go.
Pricing
Entry-Level Pricing
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly simple, transparent pricing is just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
OnPay
Free Trial is available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.7
327
8.9
447
Ease of Use
9.6
333
8.9
452
Ease of Setup
9.4
268
8.8
311
Ease of Admin
9.6
237
9.1
308
Quality of Support
9.5
323
8.7
447
Has the product been a good partner in doing business?
9.7
239
9.0
309
Product Direction (% positive)
9.3
314
8.0
446
Features by Category
Core HR
8.9
22
Not enough data
8.5
18
Not enough data
7.3
14
Not enough data
9.1
20
Not enough data
9.4
20
Not enough data
9.2
14
Not enough data
Generative AI
6.3
5
Not enough data
Platform
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Not enough data
Employee Self Service
9.6
263
|
Verified
8.7
330
|
Verified
8.8
156
|
Verified
8.0
188
|
Verified
8.6
176
|
Verified
7.9
195
|
Verified
Administration
9.7
273
|
Verified
9.1
369
|
Verified
8.9
176
|
Verified
8.2
191
|
Verified
9.7
258
|
Verified
9.3
356
|
Verified
8.8
162
|
Verified
8.7
183
|
Verified
9.5
207
|
Verified
8.7
265
|
Verified
8.8
139
|
Verified
8.4
140
|
Verified
9.2
169
|
Verified
9.0
251
|
Verified
9.6
198
|
Verified
8.9
261
|
Verified
9.5
184
|
Verified
9.0
245
|
Verified
Taxes
9.7
267
|
Verified
9.1
347
|
Verified
9.6
251
|
Verified
9.1
247
|
Verified
9.7
250
|
Verified
Feature Not Available
Integration
8.5
132
|
Verified
8.1
106
|
Verified
7.8
112
|
Verified
8.5
46
8.6
150
|
Verified
8.4
53
8.1
118
|
Verified
8.5
43
Platform
9.4
250
|
Verified
8.9
337
|
Verified
9.5
238
|
Verified
9.0
327
|
Verified
9.8
253
|
Verified
9.1
346
|
Verified
9.6
230
|
Verified
9.0
271
|
Verified
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.1
20
Not enough data
Benefits Administration Platform Features
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
8.5
19
Not enough data
7.8
9
Not enough data
9.3
10
Not enough data
Generative AI
6.3
8
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
Platform
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Not enough data
Categories
Categories
Shared Categories
OnPay and SurePayroll are categorized as Payroll
Unique Categories
OnPay is categorized as Benefits Administration and Core HR
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.4%
Non-Profit Organization Management
6.9%
Retail
4.3%
Health, Wellness and Fitness
4.3%
Financial Services
4.1%
Other
73.0%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
OnPay has no discussions with answers
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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