# OnPay vs SurePayroll Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OnPay excels in overall user satisfaction, reflected in its higher G2 Score compared to SurePayroll. Users appreciate the **intuitive web interface** and the ease of navigation, making payroll management straightforward and efficient.
- **Users say** that SurePayroll offers a user-friendly experience, particularly highlighting its ability to simplify complex employer tasks like **taxes and withholdings**. One user noted that it "made the fussy parts of being an employer go away," showcasing its effectiveness in handling payroll intricacies.
- **Reviewers mention** that OnPay provides exceptional customer support, with many users praising the promptness and clarity of assistance. One user noted that the support team was able to seamlessly integrate data for year-end tax reports, demonstrating their commitment to customer service.
- **According to verified reviews** , SurePayroll shines in its setup process, with users commending the **outstanding support** they received during onboarding. One user specifically highlighted the help they received from a representative, making the setup experience smooth and hassle-free.
- **G2 reviewers indicate** that OnPay has a slight edge in ease of use and setup, with users finding the platform **friendly for new users**. The clear steps provided during onboarding contribute to a positive initial experience, which is crucial for small businesses.
- **Users report** that while both platforms cater primarily to small businesses, OnPay has a broader appeal with a higher percentage of reviews from small business users. This suggests that OnPay may be better suited for the specific needs of smaller organizations looking for tailored payroll solutions.



---
## Frequently Asked Questions

### What is the difference between SurePayroll vs OnPay?

OnPay stands out from SurePayroll with higher reviewer satisfaction across all key dimensions, especially in ease of use and support.

| | [SurePayroll](https://www.g2.com/products/surepayroll/reviews) | [OnPay](https://www.g2.com/products/onpay/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (533 reviews) | 4.8/5 (415 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.8 | 9.4 |
| Quality of Support score | 8.7 | 9.5 |
| Top Reviewer-Cited Strength | Helpful | Ease of Use |



### How do the pricing models of SurePayroll and OnPay compare?

OnPay is rated as the stronger value by reviewers, with a higher satisfaction score for price and cost-related dimensions.

- **SurePayroll:** In recent reviews, several reviewers mention competitive pricing and cost-effectiveness, but some cite concerns about hidden fees and misleading promotional pricing.
- **OnPay:** Reviewers consistently highlight straightforward, transparent, and affordable pricing, with no hidden fees and strong value for small businesses.
- **Switching reasons:** Recent reviewers mention switching to OnPay for its transparent pricing and to avoid additional fees found with other providers.



### What are the best alternatives to SurePayroll and OnPay?

Rippling, Gusto, and RUN Powered by ADP are the top three alternatives to SurePayroll and OnPay.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurePayroll](https://www.g2.com/products/surepayroll/reviews) | 4.4/5 (533 reviews) | Small-Business | Reviewers mention affordable pricing, but some cite hidden fees. | Helpful |
| [OnPay](https://www.g2.com/products/onpay/reviews) | 4.8/5 (415 reviews) | Small-Business | Transparent, affordable, and all-in-one pricing praised by reviewers. | Ease of Use |
| [Rippling](https://www.g2.com/products/rippling/reviews) | 4.8/5 (13,246 reviews) | Mid-Market | — | Automation and integration capabilities |
| [Gusto](https://www.g2.com/products/gusto/reviews) | 4.6/5 (12,430 reviews) | Small-Business | — | User-friendly payroll and benefits management |
| [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) | 4.7/5 (6,216 reviews) | Small-Business | — | Comprehensive payroll features |



### Which Payroll features should I prioritize when comparing SurePayroll and OnPay?

Buyers comparing SurePayroll and OnPay should prioritize ease of use, quality of support, pricing transparency, direct deposit, and automatic tax payment features.

- **Ease of Use:** SurePayroll scores 8.9; OnPay scores 9.6.
- **Quality of Support:** SurePayroll scores 8.7; OnPay scores 9.5.
- **Pricing Transparency:** OnPay is frequently praised for transparent, all-in-one pricing, while SurePayroll receives mixed feedback with some reviewers citing hidden fees.
- **Direct Deposit:** Both products are frequently cited for direct deposit capabilities, with OnPay receiving more consistent positive feedback.
- **Automatic Tax Payment:** OnPay offers automatic tax payment, a feature not listed for SurePayroll.



### What are the pros and cons of SurePayroll vs OnPay?

OnPay's headline strength is ease of use, while SurePayroll is most often praised for being helpful.

- **SurePayroll strengths:** Helpful (4 all-time mentions), payroll ease (2), intuitive interface (2), user-friendly setup (1).
- **SurePayroll trade-offs:** Poor customer support (5 all-time mentions), date issues (4), misleading sales practices (3), payment issues (3), integration issues (2), complex reporting (2).
- **OnPay strengths:** Ease of use (57 all-time mentions), customer support (56), helpfulness (40), easy onboarding (28), payroll management (25), simplicity (21), affordable (12).
- **OnPay trade-offs:** Poor customer support (11 all-time mentions), limited customization for complex payroll needs, and some reviewers note the absence of a time clock feature.



### Is SurePayroll or OnPay better for small businesses?

OnPay is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **SurePayroll:** Largest segment is Small-Business; reviewers highlight ease of use and helpful support, but some cite issues with support and pricing transparency.
- **OnPay:** Largest segment is Small-Business; reviewers consistently praise ease of use, onboarding, transparent pricing, and responsive support for small organizations.



### Which Payroll platform has better integrations?

OnPay is favored for integrations, with reviewers highlighting its integration capabilities and positive experiences.

- **SurePayroll:** Reviewers mention integration issues and limited integration options, with some citing problems with timecard system imports.
- **OnPay:** Reviewers highlight integrations with accounting and benefits administration platforms, with positive feedback on QuickBooks and 401k integrations.



### How do SurePayroll and OnPay compare on customer support?

OnPay outperforms SurePayroll on Quality of Support by a material margin, with a 0.8-point higher score (9.5 vs 8.7).

- **SurePayroll:** Reviewers are divided, with some praising helpful and knowledgeable representatives, while others cite poor customer support and long wait times.
- **OnPay:** Reviewers consistently praise responsive, knowledgeable, and friendly support, with many citing quick resolutions and proactive onboarding assistance.



### Which is easier to implement, SurePayroll or OnPay?

OnPay leads on Ease of Setup with a 0.6-point higher score (9.4 vs 8.8), and reviewers consistently describe a smoother implementation experience.

- **SurePayroll:** Reviewers describe setup as generally easy and user-friendly, but some report challenges with onboarding and support responsiveness during implementation.
- **OnPay:** Reviewers consistently highlight straightforward setup, proactive onboarding support, and minimal administrative burden, with many noting the process is quick and efficient.



### Which product has better Direct Deposit?

OnPay is favored for Direct Deposit, with more consistent positive feedback and strong reviewer satisfaction.

- **SurePayroll:** Direct Deposit is frequently cited as a benefit, with reviewers noting its inclusion and reliability; Ease of Use score is 8.9.
- **OnPay:** Direct Deposit is highlighted in many reviews as a key feature, with reviewers praising its ease and reliability; Ease of Use score is 9.6.



| | OnPay | SurePayroll | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 418 | 533 | 
| **Largest Market Segment** | Small-Business (97.5% of reviews) | Small-Business (91.5% of reviews) | 
| **Entry Level Price** | Starting at $49.00 | Contact SurePayroll | 

---
## Top Pros & Cons

### OnPay

Pros:
- Ease of Use (57 reviews)
- Customer Support (56 reviews)

Cons:
- Poor Customer Support (11 reviews)
- Missing Features (10 reviews)

### SurePayroll

Pros:
- Payroll (18 reviews)
- Ease of Use (12 reviews)

Cons:
- Poor Customer Support (9 reviews)
- Date Issues (4 reviews)

---
## Ratings Comparison
| Rating | OnPay | SurePayroll | 
|---|---|---|
  | **Meets Requirements** | 9.7 (338 reviews) | 8.9 (448 reviews) | 
  | **Ease of Use** | 9.6 (344 reviews) | 8.9 (453 reviews) | 
  | **Ease of Setup** | 9.4 (279 reviews) | 8.8 (312 reviews) | 
  | **Ease of Admin** | 9.6 (243 reviews) | 9.1 (308 reviews) | 
  | **Quality of Support** | 9.5 (333 reviews) | 8.6 (448 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (244 reviews) | 9.0 (309 reviews) | 
  | **Product Direction (% positive)** | 9.4 (324 reviews) | 8.0 (447 reviews) | 

---
## Pricing

### OnPay

#### Entry-Level Pricing

Plan: Simple, Transparent Pricing

Price: Starting at $49.00

Description: Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:

Key Features:
- Unlimited monthly pay runs
- Tax filings and payments  (including W-2s)
- A full set of HR tools

[Learn more about OnPay](https://www.g2.com/products/onpay/reviews)

#### Free Trial

Yes

### SurePayroll

#### Entry-Level Pricing

Plan: SurePayroll

Price: Contact SurePayroll

Description: Small Business Is Our Business.



[Learn more about SurePayroll](https://www.g2.com/products/surepayroll/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.6/10 | 97 |
| **SurePayroll** | N/A | N/A |

#### Core HR

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Organization Management** | 8.9 (22 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.6 (19 reviews) | Not enough data | 
| **Expense Management** | 7.3 (14 reviews) | Not enough data | 
| **Salary Structures** | 9.1 (20 reviews) | Not enough data | 
| **Compliance** | 9.4 (20 reviews) | Not enough data | 
| **Benefits Administration** | 9.2 (14 reviews) | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Benefits Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Talent Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Applicant Tracking** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Succession Planning** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **For Cloud** | Not enough data | Not enough data | 
| **Employee Training** | Not enough data | Not enough data | 
| **Time Off Requests** | Not enough data | Not enough data | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Activity Dashboard** | 9.7 (83 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 9.2/10 | 295 |
| **SurePayroll** | 8.7/10 | 388 |

#### Employee Self Service

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Web Portal** | 9.6 (263 reviews) ✓ Verified | 8.7 (330 reviews) ✓ Verified | 
| **Benefits Manager** | 8.8 (155 reviews) | 8.0 (188 reviews) ✓ Verified | 
| **Mobile** | 8.7 (176 reviews) ✓ Verified | 7.9 (195 reviews) ✓ Verified | 
| **Self Service Portal** | Not enough data | Not enough data | 

#### Administration

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Payroll Entry** | 9.7 (280 reviews) ✓ Verified | 9.1 (369 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.9 (176 reviews) ✓ Verified | 8.2 (191 reviews) ✓ Verified | 
| **Direct Deposit** | 9.7 (259 reviews) ✓ Verified | 9.3 (356 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.8 (161 reviews) ✓ Verified | 8.7 (183 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.5 (207 reviews) ✓ Verified | 8.7 (265 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (138 reviews) ✓ Verified | 8.4 (140 reviews) ✓ Verified | 
| **Approvals** | 9.2 (168 reviews) ✓ Verified | 9.0 (251 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.6 (199 reviews) ✓ Verified | 8.9 (261 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.5 (185 reviews) ✓ Verified | 9.0 (245 reviews) ✓ Verified | 
| **Split Deposits** | Not enough data | Not enough data | 

#### Taxes

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Tax Calculation** | 9.7 (269 reviews) ✓ Verified | 9.1 (347 reviews) ✓ Verified | 
| **Tax Filing** | 9.6 (254 reviews) ✓ Verified | 9.1 (247 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 9.7 (251 reviews) ✓ Verified | Feature Not Available | 

#### Integration

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **API / Integration** | 8.5 (132 reviews) ✓ Verified | 8.1 (106 reviews) ✓ Verified | 
| **Time Tracking Integration** | 7.8 (111 reviews) ✓ Verified | 8.5 (46 reviews) | 
| **Accounting Integration** | 8.6 (149 reviews) ✓ Verified | 8.4 (53 reviews) | 
| **Core HR Integration** | 8.0 (117 reviews) ✓ Verified | 8.5 (43 reviews) | 
| **API** | Not enough data | Not enough data | 
| **401(k) Tracking** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Payroll Reporting** | 9.4 (249 reviews) ✓ Verified | 8.9 (337 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.5 (237 reviews) ✓ Verified | 9.0 (327 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.8 (254 reviews) ✓ Verified | 9.1 (346 reviews) ✓ Verified | 
| **Scalability** | 9.6 (229 reviews) ✓ Verified | 9.0 (271 reviews) ✓ Verified | 
| **Payroll Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Benefits Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Deduction Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **W-2 Preparation** | Not enough data | Not enough data | 
| **Multi-Country** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Multi-State** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Payroll Outsourcing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Corporate/Business** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Auto Update** | Not enough data | Not enough data | 
| **Time & Attendance** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **For Accountants** | Not enough data | Not enough data | 
| **For CPA Firms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.7/10 | 99 |
| **SurePayroll** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Deduction Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Retirement Plan Management** | Not enough data | Not enough data | 
| **Provider Management** | Not enough data | Not enough data | 
| **Online Benefits Enrollment** | Not enough data | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 

#### Benefits Administration Platform Features

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.0 (19 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (19 reviews) | Not enough data | 
| **Internationalization** | 7.8 (9 reviews) | Not enough data | 
| **Mobility** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **AI Text Generation** | 6.3 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (8 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (8 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **ACA Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Leave Tracking** | Not enough data | Not enough data | 
| **COBRA Administration** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Time Off Requests** | Not enough data | Not enough data | 
| **Employee Benefits Administration** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Life Insurance Administration** | Not enough data | Not enough data | 
| **Health Insurance Administration** | Not enough data | Not enough data | 
| **Benefits Administration Outsourcing** | Not enough data | Not enough data | 
| **Disability Insurance Administration** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Applicant Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **FMLA Administration** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **HSA/FSA Administration** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | OnPay | SurePayroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Activity Dashboard** | 9.7 (83 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to OnPay (2):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr)



---
## Reviewer Demographics

### By Company Size

| Segment | OnPay | SurePayroll | 
|---|---|---|
| **Small-Business** | 97.5% | 91.5% | 
| **Mid-Market** | 2.5% | 4.4% | 
| **Enterprise** | 0% | 4.0% | 

### By Industry

#### OnPay

- **Accounting:** 7.2%
- **Non-Profit Organization Management:** 6.9%
- **Retail:** 4.5%
- **Financial Services:** 4.2%
- **Health, Wellness and Fitness:** 4.2%
- **Construction:** 4.0%
- **Hospital & Health Care:** 3.2%
- **Real Estate:** 3.0%
- **Marketing and Advertising:** 2.7%
- **Computer Software:** 2.2%
- **Other:** 57.9%

#### SurePayroll

- **Insurance:** 5.8%
- **Financial Services:** 5.2%
- **Health, Wellness and Fitness:** 5.0%
- **Accounting:** 4.6%
- **Individual & Family Services:** 4.6%
- **Non-Profit Organization Management:** 3.8%
- **Construction:** 3.8%
- **Hospital & Health Care:** 3.7%
- **Real Estate:** 3.7%
- **Computer Software:** 3.5%
- **Other:** 56.3%

---
## Alternatives

### Alternatives to OnPay

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13424 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (12961 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1744 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6400 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6268 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (510 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (6745 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1127 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (861 reviews)

### Alternatives to SurePayroll

- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (12961 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6400 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2256 reviews)
- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1768 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (861 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6268 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13424 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4353 reviews)
- [Wagepoint](https://www.g2.com/products/wagepoint/reviews) — 4.4/5 stars (57 reviews)

---
## Top Discussions

### OnPay

- Title: [Is OnPay a good payroll fit for agricultural businesses? ](https://www.g2.com/discussions/is-onpay-a-good-payroll-fit-for-agricultural-businesses) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, OnPay is an excellent fit for agricultural businesses. We handle both Form 941 and Form 943 tax filings at no extra cost — it is completely included in..."
- Title: [Is OnPay just payroll software, or can it also help with other tasks like onboarding, HR, and benefits administration?](https://www.g2.com/discussions/is-onpay-just-payroll-software-or-can-it-also-help-with-other-tasks-like-onboarding-hr-and-benefits-administration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes — OnPay can help with much more than payroll, especially if you’re looking to bring more of your back-office workflows into one system. In addition to..."
- Title: [What size business is OnPay best for? When does it make the most sense compared to a more enterprise payroll provider?](https://www.g2.com/discussions/what-size-business-is-onpay-best-for-when-does-it-make-the-most-sense-compared-to-a-more-enterprise-payroll-provider) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "OnPay is best suited for small to midsize US businesses with 1 to 500-plus employees, offering an intuitive platform that scales well with a company as it..."
- Title: [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](https://www.g2.com/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "OnPay does not charge any extra or hidden fees for year-end filings, W-2s, 1099s, multi-state payroll, or off-cycle pay runs ⁠— all of these are included in..."
- Title: [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnPay is a comprehensive payroll and HR platform used by small to midsize businesses to pay their teams, stay compliant, and keep back-office operations..."

### SurePayroll

- Title: [How can I get customer support to adjust the initial payroll entries and to read my reports?](https://www.g2.com/discussions/how-can-i-get-customer-support-to-adjust-the-initial-payroll-entries-and-to-read-my-reports) — 4 comments, 1 upvote
  > **Top comment:** "I would go on their chat option & see what that representative says OR call their # before Christmas comes and they are closed so you can get some answers. I..."
- Title: [What’s the difference between an exempt and nonexempt worker?](https://www.g2.com/discussions/what-s-the-difference-between-an-exempt-and-nonexempt-worker) — 2 comments, 1 upvote
  > **Top comment:** "Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum 

wage, overtime rules and record-keeping requirements...."
- Title: [Which software is best for payroll?](https://www.g2.com/discussions/surepayroll-which-software-is-best-for-payroll) — 1 comment
  > **Top comment:** "Sure Payroll is the best but you may try Zoho as well."
- Title: [Is SurePayroll a legitimate company?](https://www.g2.com/discussions/is-surepayroll-a-legitimate-company) — 1 comment
  > **Top comment:** "Yes"
- Title: [Does SurePayroll integrate with QuickBooks?](https://www.g2.com/discussions/does-surepayroll-integrate-with-quickbooks) — 1 comment *(includes official response)*
  > **Top comment:** "Yes you may integrate Sure payroll with many popular accounting softwares such as QuickBooks, Xero etc."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onpay-vs-surepayroll)