# OnPay vs Square Payroll Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OnPay excels in overall user satisfaction, boasting a significantly higher score compared to Square Payroll. Users appreciate the platform's intuitive design, with one reviewer noting that the "web interface is straightforward and simple to navigate."
- **Users say** that OnPay's customer support is a standout feature, with many highlighting the promptness and effectiveness of assistance. One user mentioned, "the customer support is very prompt," which contributes to a smoother payroll experience.
- **According to verified reviews** , OnPay's implementation process is praised for its efficiency. Users have shared positive experiences about how the team was able to "catch up data prior to my onboarding," ensuring a seamless transition into the system.
- **Reviewers mention** that Square Payroll offers a straightforward setup process, making it easy for new users to get started. One user noted, "it was very straightforward, and it was easy to figure out where to put my state's EIN and additional tax numbers," which can be a significant advantage for small businesses.
- **Users highlight** that while Square Payroll is user-friendly, it may not match the comprehensive features of OnPay. For instance, OnPay's payroll entry and tax calculation features received high praise, with users noting the ease of processing payroll and managing tax obligations.
- **G2 reviewers indicate** that OnPay is particularly well-suited for small businesses, with 97.7% of reviews coming from this segment. This focus allows OnPay to tailor its features effectively, whereas Square Payroll, while still popular among small businesses, has a slightly lower concentration in this market.



| | OnPay | Square Payroll | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 414 | 31 | 
| **Largest Market Segment** | Small-Business (97.5% of reviews) | Small-Business (80.6% of reviews) | 
| **Entry Level Price** | Starting at $49.00 | No pricing available | 

---
## Top Pros & Cons

### OnPay

Pros:
- Ease of Use (57 reviews)
- Customer Support (56 reviews)

Cons:
- Poor Customer Support (11 reviews)
- Missing Features (10 reviews)

### Square Payroll

Pros:
- Convenience (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Lack of Knowledge (1 reviews)
- Payment Issues (1 reviews)

---
## Ratings Comparison
| Rating | OnPay | Square Payroll | 
|---|---|---|
  | **Meets Requirements** | 9.7 (336 reviews) | 9.1 (25 reviews) | 
  | **Ease of Use** | 9.6 (342 reviews) | 9.0 (25 reviews) | 
  | **Ease of Setup** | 9.4 (277 reviews) | Not enough data | 
  | **Ease of Admin** | 9.6 (241 reviews) | Not enough data | 
  | **Quality of Support** | 9.5 (331 reviews) | 8.4 (21 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (242 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.3 (323 reviews) | 9.0 (23 reviews) | 

---
## Pricing

### OnPay

#### Entry-Level Pricing

Plan: Simple, Transparent Pricing

Price: Starting at $49.00

Description: Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:

Key Features:
- Unlimited monthly pay runs
- Tax filings and payments  (including W-2s)
- A full set of HR tools

[Learn more about OnPay](https://www.g2.com/products/onpay/reviews)

#### Free Trial

Yes

### Square Payroll

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 97 |
| **Square Payroll** | N/A | N/A |

#### Core HR

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Organization Management** | 8.9 (22 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.6 (19 reviews) | Not enough data | 
| **Expense Management** | 7.3 (14 reviews) | Not enough data | 
| **Salary Structures** | 9.1 (20 reviews) | Not enough data | 
| **Compliance** | 9.4 (20 reviews) | Not enough data | 
| **Benefits Administration** | 9.2 (14 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 9.2/10 | 294 |
| **Square Payroll** | 8.6/10 | 21 |

#### Employee Self Service

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Web Portal** | 9.6 (263 reviews) ✓ Verified | 9.0 (16 reviews) ✓ Verified | 
| **Benefits Manager** | 8.8 (156 reviews) ✓ Verified | 8.6 (14 reviews) ✓ Verified | 
| **Mobile** | 8.7 (177 reviews) ✓ Verified | 8.3 (16 reviews) ✓ Verified | 

#### Administration

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Payroll Entry** | 9.7 (279 reviews) ✓ Verified | 8.3 (18 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.9 (176 reviews) ✓ Verified | 9.4 (13 reviews) ✓ Verified | 
| **Direct Deposit** | 9.7 (259 reviews) ✓ Verified | 9.2 (19 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.8 (162 reviews) ✓ Verified | 7.9 (14 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 9.5 (207 reviews) ✓ Verified | 8.4 (15 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (139 reviews) ✓ Verified | 7.9 (14 reviews) ✓ Verified | 
| **Approvals** | 9.2 (169 reviews) ✓ Verified | 8.3 (15 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.6 (199 reviews) ✓ Verified | 9.0 (16 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.5 (184 reviews) ✓ Verified | 9.0 (15 reviews) ✓ Verified | 

#### Taxes

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Tax Calculation** | 9.7 (270 reviews) ✓ Verified | 9.0 (16 reviews) ✓ Verified | 
| **Tax Filing** | 9.6 (254 reviews) ✓ Verified | 8.6 (17 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 9.7 (252 reviews) ✓ Verified | 8.8 (16 reviews) ✓ Verified | 

#### Integration

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **API / Integration** | 8.6 (133 reviews) ✓ Verified | 8.2 (16 reviews) ✓ Verified | 
| **Time Tracking Integration** | 7.8 (112 reviews) ✓ Verified | 8.0 (17 reviews) ✓ Verified | 
| **Accounting Integration** | 8.6 (150 reviews) ✓ Verified | 7.9 (15 reviews) ✓ Verified | 
| **Core HR Integration** | 8.1 (118 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 

#### Platform

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Reporting and Dashboards** | 9.4 (250 reviews) ✓ Verified | 8.9 (19 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.5 (238 reviews) ✓ Verified | 8.6 (18 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.8 (254 reviews) ✓ Verified | 8.8 (20 reviews) ✓ Verified | 
| **Scalability** | 9.6 (230 reviews) ✓ Verified | 8.0 (19 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 99 |
| **Square Payroll** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.0 (19 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (19 reviews) | Not enough data | 
| **Internationalization** | 7.8 (9 reviews) | Not enough data | 
| **Mobility** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **AI Text Generation** | 6.3 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (8 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (8 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | N/A | N/A |
| **Square Payroll** | N/A | N/A |

#### Platform Basics

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Performance** | Not enough data | Not enough data | 
| **Portal** | Not enough data | Not enough data | 

#### Platform Administration

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Platform Payment Content

| Feature | OnPay | Square Payroll | 
|---|---|---|
| **Document management** | Not enough data | Not enough data | 
| **Invoicing Tool** | Not enough data | Not enough data | 
| **Wage access** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Payroll Software](https://www.g2.com/categories/payroll), [Core HR Software](https://www.g2.com/categories/core-hr)


**Unique to Square Payroll (1):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments)


---
## Reviewer Demographics

### By Company Size

| Segment | OnPay | Square Payroll | 
|---|---|---|
| **Small-Business** | 97.5% | 80.6% | 
| **Mid-Market** | 2.5% | 16.1% | 
| **Enterprise** | 0% | 3.2% | 

### By Industry

#### OnPay

- **Accounting:** 7.2%
- **Non-Profit Organization Management:** 6.7%
- **Retail:** 4.5%
- **Financial Services:** 4.2%
- **Health, Wellness and Fitness:** 4.2%
- **Construction:** 3.7%
- **Hospital & Health Care:** 3.2%
- **Real Estate:** 3.0%
- **Marketing and Advertising:** 2.7%
- **Computer Software:** 2.2%
- **Other:** 58.2%

#### Square Payroll

- **Food & Beverages:** 29.0%
- **Retail:** 16.1%
- **Accounting:** 6.5%
- **Marketing and Advertising:** 6.5%
- **Luxury Goods & Jewelry:** 3.2%
- **Information Technology and Services:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Financial Services:** 3.2%
- **Farming:** 3.2%
- **Other:** 22.6%

---
## Alternatives

### Alternatives to OnPay

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12942 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (11146 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1715 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [SurePayroll](https://www.g2.com/products/surepayroll/reviews) — 4.4/5 stars (532 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (499 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)

### Alternatives to Square Payroll

- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (11146 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (5790 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1715 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12942 reviews)
- [SurePayroll](https://www.g2.com/products/surepayroll/reviews) — 4.4/5 stars (532 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6538 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (630 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4232 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2204 reviews)

---
## Top Discussions

### OnPay

- Title: [Is OnPay a good payroll fit for agricultural businesses? ](https://www.g2.com/discussions/is-onpay-a-good-payroll-fit-for-agricultural-businesses) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, OnPay is an excellent fit for agricultural businesses. We handle both Form 941 and Form 943 tax filings at no extra cost — it is completely included in..."
- Title: [Is OnPay just payroll software, or can it also help with other tasks like onboarding, HR, and benefits administration?](https://www.g2.com/discussions/is-onpay-just-payroll-software-or-can-it-also-help-with-other-tasks-like-onboarding-hr-and-benefits-administration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes — OnPay can help with much more than payroll, especially if you’re looking to bring more of your back-office workflows into one system. In addition to..."
- Title: [What size business is OnPay best for? When does it make the most sense compared to a more enterprise payroll provider?](https://www.g2.com/discussions/what-size-business-is-onpay-best-for-when-does-it-make-the-most-sense-compared-to-a-more-enterprise-payroll-provider) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "OnPay is best suited for small to midsize US businesses with 1 to 500-plus employees, offering an intuitive platform that scales well with a company as it..."
- Title: [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](https://www.g2.com/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "OnPay does not charge any extra or hidden fees for year-end filings, W-2s, 1099s, multi-state payroll, or off-cycle pay runs ⁠— all of these are included in..."
- Title: [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnPay is a comprehensive payroll and HR platform used by small to midsize businesses to pay their teams, stay compliant, and keep back-office operations..."

### Square Payroll

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onpay-vs-square-payroll)