# OnPay vs Roll by ADP Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OnPay excels in user experience, with many praising its **intuitive web interface** and straightforward navigation. Users appreciate how easy it is for new users to get started, highlighting the clear steps and prompt customer support.
- **Users say** that Roll by ADP offers a **simple interface** that is easy to use, making it a good fit for small businesses. The ability to receive alerts for payroll deadlines and automated tax handling is particularly appreciated, showcasing its user-friendly design.
- **According to verified reviews** , OnPay has a significant advantage in overall satisfaction, reflected in its higher ratings across various metrics. Reviewers note that the platform is effective for payroll management, with features that streamline processes like tax filing and direct deposit.
- **Reviewers mention** that while Roll by ADP is competitively priced, OnPay's additional features and higher quality of support make it a more valuable investment for small businesses. Users have highlighted OnPay's ability to handle year-end tax reports seamlessly, which adds to its appeal.
- **G2 reviewers indicate** that OnPay's implementation process is notably quick and efficient, with users sharing positive experiences about how the team managed data onboarding effectively. This contrasts with Roll by ADP, which, while easy to use, may not offer the same level of support during setup.
- **Users report** that OnPay's customer support is highly responsive, often going above and beyond to assist users. In comparison, while Roll by ADP also has good support, some users feel that OnPay's dedicated assistance provides a more personalized experience.



| | OnPay | Roll by ADP | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 409 | 22 | 
| **Largest Market Segment** | Small-Business (97.5% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | Starting at $49.00 | $39.00 Per Month | 

---
## Top Pros & Cons

### OnPay

Pros:
- Ease of Use (57 reviews)
- Customer Support (56 reviews)

Cons:
- Poor Customer Support (11 reviews)
- Missing Features (10 reviews)

### Roll by ADP


Cons:
- Inefficient Chat Support (1 reviews)
- Lack of Mobile App (1 reviews)

---
## Ratings Comparison
| Rating | OnPay | Roll by ADP | 
|---|---|---|
  | **Meets Requirements** | 9.7 (332 reviews) | 9.4 (18 reviews) | 
  | **Ease of Use** | 9.6 (338 reviews) | 9.3 (20 reviews) | 
  | **Ease of Setup** | 9.4 (273 reviews) | 9.2 (17 reviews) | 
  | **Ease of Admin** | 9.6 (240 reviews) | 9.6 (14 reviews) | 
  | **Quality of Support** | 9.5 (328 reviews) | 9.2 (18 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (242 reviews) | 9.3 (14 reviews) | 
  | **Product Direction (% positive)** | 9.3 (319 reviews) | 9.4 (18 reviews) | 

---
## Pricing

### OnPay

#### Entry-Level Pricing

Plan: Simple, Transparent Pricing

Price: Starting at $49.00

Description: Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:

Key Features:
- Unlimited monthly pay runs
- Tax filings and payments  (including W-2s)
- A full set of HR tools

[Learn more about OnPay](https://www.g2.com/products/onpay/reviews)

#### Free Trial

Yes

### Roll by ADP

#### Entry-Level Pricing

Plan: Get the first 3 months FREE!

Price: $39.00 Per Month

Description: Get the first 3 months free. After that, pay $39/per month + $5 per employee

Key Features:
- Taxes calculated, deducted, and paid for you
- Pay W-2 and 1099 workers
- Payroll in all 50 states. Pay workers who live and work in different states too!

[Learn more about Roll by ADP](https://www.g2.com/products/roll-by-adp/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 96 |
| **Roll by ADP** | N/A | N/A |

#### Core HR

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Organization Management** | 8.9 (22 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 8.5 (18 reviews) | Not enough data | 
| **Expense Management** | 7.3 (14 reviews) | Not enough data | 
| **Salary Structures** | 9.1 (20 reviews) | Not enough data | 
| **Compliance** | 9.4 (20 reviews) | Not enough data | 
| **Benefits Administration** | 9.2 (14 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 9.2/10 | 291 |
| **Roll by ADP** | 8.6/10 | 19 |

#### Employee Self Service

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Web Portal** | 9.6 (263 reviews) ✓ Verified | 7.9 (18 reviews) | 
| **Benefits Manager** | 8.8 (156 reviews) ✓ Verified | Feature Not Available | 
| **Mobile** | 8.7 (177 reviews) ✓ Verified | 9.4 (18 reviews) | 

#### Administration

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Payroll Entry** | 9.7 (276 reviews) ✓ Verified | 9.6 (19 reviews) | 
| **Time Off Accrual** | 8.9 (176 reviews) ✓ Verified | Feature Not Available | 
| **Direct Deposit** | 9.7 (259 reviews) ✓ Verified | 9.7 (19 reviews) | 
| **Expense Reimbursement** | 8.8 (162 reviews) ✓ Verified | Feature Not Available | 
| **Pre-tax Deductions** | 9.5 (207 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Wage Garnishment** | 8.8 (139 reviews) ✓ Verified | 7.7 (16 reviews) | 
| **Approvals** | 9.2 (169 reviews) ✓ Verified | Feature Not Available | 
| **Check/W-2 Printing** | 9.6 (199 reviews) ✓ Verified | 7.5 (17 reviews) | 
| **Check/W-2 Delivery** | 9.5 (184 reviews) ✓ Verified | Feature Not Available | 

#### Taxes

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Tax Calculation** | 9.7 (268 reviews) ✓ Verified | 8.9 (18 reviews) | 
| **Tax Filing** | 9.6 (254 reviews) ✓ Verified | 8.2 (18 reviews) | 
| **Automatic Tax Payment** | 9.7 (251 reviews) ✓ Verified | 9.1 (18 reviews) | 

#### Integration

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **API / Integration** | 8.5 (132 reviews) ✓ Verified | Feature Not Available | 
| **Time Tracking Integration** | 7.8 (112 reviews) ✓ Verified | Feature Not Available | 
| **Accounting Integration** | 8.6 (150 reviews) ✓ Verified | 7.1 (16 reviews) | 
| **Core HR Integration** | 8.1 (118 reviews) ✓ Verified | Feature Not Available | 

#### Platform

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Reporting and Dashboards** | 9.4 (250 reviews) ✓ Verified | 8.1 (18 reviews) | 
| **User, Role, and Access Management** | 9.5 (238 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Performance and Reliability** | 9.8 (253 reviews) ✓ Verified | 9.2 (18 reviews) | 
| **Scalability** | 9.6 (230 reviews) ✓ Verified | 8.2 (17 reviews) | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **OnPay** | 8.8/10 | 99 |
| **Roll by ADP** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Benefits Record Management** | 8.9 (25 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (21 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.5 (14 reviews) | Not enough data | 
| **Document Management** | 9.3 (25 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.3 (28 reviews) | Not enough data | 
| **Self-Service Portal** | 9.1 (31 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.4 (24 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.0 (19 reviews) | Not enough data | 
| **Mobile Benefits Access** | 9.1 (20 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (19 reviews) | Not enough data | 
| **Internationalization** | 7.8 (9 reviews) | Not enough data | 
| **Mobility** | 9.3 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **AI Text Generation** | 6.3 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (8 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.3 (8 reviews) | Not enough data | 

#### Platform

| Feature | OnPay | Roll by ADP | 
|---|---|---|
| **Customization ** | 8.9 (66 reviews) | Not enough data | 
| **Integration APIs** | 8.9 (49 reviews) | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **User, Role, and Access Management** | 9.5 (70 reviews) | Not enough data | 
| **Performance** | 9.8 (79 reviews) | Not enough data | 
| **Mobility** | 9.4 (59 reviews) | Not enough data | 
| **Reporting** | 9.6 (74 reviews) | Not enough data | 
| **Dashboards** | 9.7 (83 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to OnPay (2):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr)



---
## Reviewer Demographics

### By Company Size

| Segment | OnPay | Roll by ADP | 
|---|---|---|
| **Small-Business** | 97.5% | 100.0% | 
| **Mid-Market** | 2.5% | 0% | 
| **Enterprise** | 0% | 0% | 

### By Industry

#### OnPay

- **Accounting:** 7.3%
- **Non-Profit Organization Management:** 6.8%
- **Retail:** 4.5%
- **Financial Services:** 4.3%
- **Health, Wellness and Fitness:** 4.3%
- **Construction:** 3.8%
- **Hospital & Health Care:** 3.3%
- **Real Estate:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Computer Software:** 2.3%
- **Other:** 58.0%

#### Roll by ADP

- **Consulting:** 13.6%
- **Consumer Services:** 13.6%
- **Real Estate:** 9.1%
- **Accounting:** 4.5%
- **Automotive:** 4.5%
- **Building Materials:** 4.5%
- **Computer Software:** 4.5%
- **Construction:** 4.5%
- **Education Management:** 4.5%
- **Facilities Services:** 4.5%
- **Other:** 31.8%

---
## Alternatives

### Alternatives to OnPay

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12640 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10300 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5547 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (618 reviews)
- [SurePayroll](https://www.g2.com/products/surepayroll/reviews) — 4.4/5 stars (532 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (496 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)

### Alternatives to Roll by ADP

- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10300 reviews)
- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (618 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12640 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [SurePayroll](https://www.g2.com/products/surepayroll/reviews) — 4.4/5 stars (532 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)
- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (496 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5035 reviews)

---
## Top Discussions

### OnPay

No discussions available for this product.

### Roll by ADP

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onpay-vs-roll-by-adp)