Compare OnPay and QuickBooks Payroll 
At a Glance
Market Segments
Small-Business (97.7% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Starting at $49.00
Starting at $50.00 Per Month
OnPay
Star Rating
(407)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPayQuickBooks Payroll
Star Rating
(489)4.4 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $50.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OnPay excels in customer support, with users highlighting their hands-on assistance during onboarding. One user mentioned, "The customer service was incredible," which underscores the platform's commitment to helping new users navigate payroll processes effectively.
- Users say that QuickBooks Payroll offers a fast and easy experience, particularly appreciating its integration with QuickBooks Online. However, some users feel it lacks the efficiency of dedicated payroll systems, indicating a potential area for improvement in streamlining processes.
- According to verified reviews, OnPay stands out for its user-friendly setup, with many users noting that their first payroll run was straightforward and well-supported. One user stated, "I appreciate that OnPay made my first payroll run easy with clear instructions," which reflects the platform's focus on intuitive usability.
- Reviewers mention that while QuickBooks Payroll is convenient for those already using QuickBooks, it may not meet the specific needs of all businesses. Users have pointed out that it isn't as efficient as some third-party payroll systems, suggesting that OnPay might be a better fit for those seeking a more tailored payroll solution.
- G2 reviewers highlight OnPay's strong performance in handling payroll taxes and forms, with users expressing relief that "they take care of payroll taxes and the tax forms!" This feature is particularly beneficial for small businesses looking to simplify compliance and reduce administrative burdens.
- Users report that QuickBooks Payroll's integration with time and attendance applications enhances its functionality, making it a convenient choice for businesses that prioritize employee onboarding and workflow standardization. However, some users still find OnPay's overall support and ease of use to be superior.
Pricing
Entry-Level Pricing
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
QuickBooks Payroll
Core
Starting at $50.00
Per Month
Cover the basics—easily pay your team and have your payroll taxes done for you.
Includes:
- Automated payroll processing
- Federal and state tax calculations and filings
- Next-day direct deposit
Free Trial
OnPay
Free Trial is available
QuickBooks Payroll
No trial information availableRatings
Meets Requirements
9.7
331
8.9
398
Ease of Use
9.6
337
9.1
405
Ease of Setup
9.4
272
8.5
265
Ease of Admin
9.6
240
8.8
260
Quality of Support
9.5
327
8.9
378
Has the product been a good partner in doing business?
9.7
242
8.9
268
Product Direction (% positive)
9.3
318
8.8
392
Features by Category
Core HR
8.9
22
8.8
199
8.5
18
8.6
190
7.3
14
7.2
107
9.1
20
8.0
137
9.4
20
8.6
158
9.2
14
8.8
189
Generative AI
6.3
5
6.8
36
Platform
8.9
66
8.2
204
8.9
49
7.5
143
Feature Not Available
7.5
127
9.5
70
8.7
220
9.8
79
8.6
208
9.4
59
8.4
182
9.6
74
8.1
203
9.7
83
8.6
215
Employee Self Service
9.6
263
|
Verified
8.0
36
|
Verified
8.8
156
|
Verified
7.4
26
|
Verified
8.7
177
|
Verified
7.2
27
|
Verified
Administration
9.7
275
|
Verified
8.8
40
|
Verified
8.9
176
|
Verified
7.7
36
|
Verified
9.7
259
|
Verified
8.6
36
|
Verified
8.8
162
|
Verified
8.1
31
|
Verified
9.5
207
|
Verified
8.4
33
|
Verified
8.8
139
|
Verified
7.8
29
|
Verified
9.2
169
|
Verified
8.3
26
|
Verified
9.6
198
|
Verified
8.5
34
|
Verified
9.5
184
|
Verified
8.4
29
|
Verified
Taxes
9.7
268
|
Verified
8.7
37
|
Verified
9.6
254
|
Verified
7.7
33
|
Verified
9.7
251
|
Verified
8.1
28
|
Verified
Integration
8.5
132
|
Verified
7.5
22
|
Verified
7.8
112
|
Verified
7.6
29
|
Verified
8.6
150
|
Verified
8.6
35
|
Verified
8.1
118
|
Verified
8.3
24
|
Verified
Platform
9.4
250
|
Verified
8.0
37
|
Verified
9.5
238
|
Verified
8.4
36
|
Verified
9.8
253
|
Verified
8.1
38
|
Verified
9.6
230
|
Verified
7.4
32
|
Verified
Benefits Administration Platform Features
8.9
25
9.0
200
8.9
21
9.2
191
8.5
14
8.5
151
9.3
25
9.0
193
9.3
28
8.6
140
9.1
31
9.3
200
9.4
24
8.9
151
9.1
20
8.7
155
Benefits Administration Platform Features
8.9
25
9.0
200
8.9
21
9.2
191
8.5
14
8.5
151
9.3
25
9.0
193
9.3
28
8.6
140
9.1
31
9.3
200
9.4
24
8.9
151
9.0
19
9.2
169
9.1
20
8.7
155
8.5
19
8.4
116
7.8
9
7.6
45
9.3
10
8.1
56
Generative AI
6.3
8
6.9
33
6.3
8
6.8
32
6.3
8
7.0
32
Platform
8.9
66
8.2
204
8.9
49
7.5
143
Feature Not Available
7.5
127
9.5
70
8.7
220
9.8
79
8.6
208
9.4
59
8.4
182
9.6
74
8.1
203
9.7
83
8.6
215
Basics
Not enough data
7.8
65
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
7.7
57
Data
Not enough data
8.2
90
Not enough data
8.0
87
Not enough data
8.1
82
Logistics
Not enough data
7.9
66
Not enough data
8.7
83
Agentic AI - Offboarding
Not enough data
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
8.2
132
Not enough data
8.8
147
Not enough data
9.1
151
Not enough data
7.5
96
Not enough data
8.6
125
Not enough data
8.3
119
Platform Additional Functionality
Not enough data
8.8
139
Not enough data
7.8
96
Not enough data
7.7
99
Not enough data
8.7
139
Not enough data
8.9
142
Platform Data
Not enough data
8.3
18
Not enough data
8.5
118
Not enough data
8.8
114
Platform
8.9
66
8.2
204
8.9
49
7.5
143
Feature Not Available
7.5
127
9.5
70
8.7
220
9.8
79
8.6
208
9.4
59
8.4
182
9.6
74
8.1
203
9.7
83
8.6
215
Recruiting and Onboarding
Not enough data
7.0
77
Not enough data
9.0
140
Documentation - I-9 Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OnPay and QuickBooks Payroll are categorized as Benefits Administration, Payroll, and Core HR
Unique Categories
OnPay has no unique categories
Reviews
Reviewers' Company Size
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuickBooks Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.5%
Financial Services
4.3%
Health, Wellness and Fitness
4.3%
Other
72.8%
Computer Software
6.5%
Non-Profit Organization Management
6.3%
Hospital & Health Care
6.1%
Insurance
5.7%
Accounting
4.6%
Other
70.7%
Discussions
OnPay has no discussions with answers
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