# Onfleet vs Upper Comparison

| | Onfleet | Upper | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 140 | 11 | 
| **Largest Market Segment** | Small-Business (66.4% of reviews) | Small-Business (100.0% of reviews) | 
| **Entry Level Price** | Starting at $500.00 Per Month | $40.00 1 User Per Month | 

---
## Top Pros & Cons

### Onfleet

Pros:
- Delivery Efficiency (5 reviews)
- Delivery Management (4 reviews)

Cons:
- Limited Features (3 reviews)
- Missing Features (3 reviews)

### Upper

Pros:
- Delivery Management (3 reviews)
- Route Optimization (3 reviews)

Cons:
- Limited Customization (2 reviews)
- Feature Limitations (1 reviews)

---
## Ratings Comparison
| Rating | Onfleet | Upper | 
|---|---|---|
  | **Meets Requirements** | 8.9 (91 reviews) | 9.4 (9 reviews) | 
  | **Ease of Use** | 9.3 (93 reviews) | 9.7 (10 reviews) | 
  | **Ease of Setup** | 9.4 (57 reviews) | 9.3 (9 reviews) | 
  | **Ease of Admin** | 9.2 (53 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.8 (84 reviews) | 9.6 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (53 reviews) | 9.7 (5 reviews) | 
  | **Product Direction (% positive)** | 9.4 (81 reviews) | 10.0 (10 reviews) | 

---
## Pricing

### Onfleet

#### Entry-Level Pricing

Plan: Launch

Price: Starting at $500.00 Per Month

Description: All the basics for new and small teams

Key Features:
- Includes 2,000 delivery or pickup tasks
- Unlimited users
- Route optimization

[Browse all 3 editions](https://www.g2.com/products/onfleet/pricing)

#### Free Trial

Yes

### Upper

#### Entry-Level Pricing

Plan: Starter

Price: $40.00 1 User Per Month

Key Features:
- 250 stops per route
- Route optimization
- Driver app (iOS/Android)

[Browse all 4 editions](https://www.g2.com/products/upper-inc-upper/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.8/10 | 43 |
| **Upper** | 9.2/10 | 7 |

#### Routing

| Feature | Onfleet | Upper | 
|---|---|---|
| **Master Routing** | 9.1 (27 reviews) | 9.0 (7 reviews) | 
| **Default Routes** | 8.6 (26 reviews) | 8.6 (7 reviews) | 
| **Route Assignment** | 9.0 (33 reviews) | 9.3 (7 reviews) | 

#### Scheduling

| Feature | Onfleet | Upper | 
|---|---|---|
| **Master Schedule** | 9.1 (23 reviews) | 9.5 (7 reviews) | 
| **Constraints** | 8.5 (23 reviews) | 8.1 (7 reviews) | 
| **Adjustments** | 8.8 (29 reviews) | 9.3 (7 reviews) | 
| **ETA** | 8.9 (35 reviews) | 9.0 (7 reviews) | 

#### Optimization

| Feature | Onfleet | Upper | 
|---|---|---|
| **Priorities** | 8.6 (27 reviews) | 9.8 (7 reviews) | 
| **Real Time** | 8.8 (34 reviews) | 9.5 (7 reviews) | 
| **Dynamic Routing** | 8.7 (27 reviews) | 9.5 (7 reviews) | 

#### Analytics

| Feature | Onfleet | Upper | 
|---|---|---|
| **Performance** | 9.3 (35 reviews) | 9.5 (7 reviews) | 
| **Time & Costs** | 8.6 (27 reviews) | 9.3 (7 reviews) | 
| **Productivity** | 8.7 (32 reviews) | 9.8 (7 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.5/10 | 48 |
| **Upper** | N/A | N/A |

#### Vehicle Management

| Feature | Onfleet | Upper | 
|---|---|---|
| **Inventory** | Feature Not Available | Not enough data | 
| **Fuel Management** | Feature Not Available | Not enough data | 
| **Maintenance** | Feature Not Available | Not enough data | 
| **Vehicle Tracking** | 9.1 (41 reviews) | Not enough data | 

#### ELD Compliance

| Feature | Onfleet | Upper | 
|---|---|---|
| **Hours Logged** | Feature Not Available | Not enough data | 
| **Preventive Maintenance** | Feature Not Available | Not enough data | 
| **DVIR** | Feature Not Available | Not enough data | 
| **Offline Access** | Feature Not Available | Not enough data | 

#### Driver Management 

| Feature | Onfleet | Upper | 
|---|---|---|
| **Onboarding** | 9.1 (40 reviews) | Not enough data | 
| **Safety** | 8.7 (38 reviews) | Not enough data | 
| **Driver Tracking** | 9.3 (45 reviews) | Not enough data | 
| **Driver Behavior** | 8.0 (33 reviews) | Not enough data | 

#### Deliveries

| Feature | Onfleet | Upper | 
|---|---|---|
| **ETAs** | 8.7 (44 reviews) | Not enough data | 
| **Proof of delivery** | 9.3 (42 reviews) | Not enough data | 
| **Route Optimization** | 8.6 (37 reviews) | Not enough data | 

#### Dashcam

| Feature | Onfleet | Upper | 
|---|---|---|
| **Automatic Incident Detection** | 7.1 (18 reviews) | Not enough data | 
| **Safety Score** | 7.9 (20 reviews) | Feature Not Available | 
| **Automated Footage Upload** | 7.6 (20 reviews) | Feature Not Available | 

#### Analytics

| Feature | Onfleet | Upper | 
|---|---|---|
| **Vehicle Performance** | 8.3 (31 reviews) | Not enough data | 
| **Driver Performance** | 8.7 (34 reviews) | Not enough data | 
| **Costs** | 8.4 (22 reviews) | Not enough data | 

#### Agentic AI - Fleet Management

| Feature | Onfleet | Upper | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Onfleet | Upper | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.8/10 | 46 |
| **Upper** | N/A | N/A |

#### Vehicle Tracking

| Feature | Onfleet | Upper | 
|---|---|---|
| **Alerts** | 8.0 (30 reviews) | Not enough data | 
| **Locations** | 9.1 (41 reviews) | Not enough data | 
| **Fuel Consumption** | 7.8 (23 reviews) | Not enough data | 
| **Geofencing** | 8.6 (24 reviews) | Not enough data | 

#### Driver Tracking

| Feature | Onfleet | Upper | 
|---|---|---|
| **Alerts** | 9.4 (34 reviews) | Not enough data | 
| **Mileage** | 9.2 (33 reviews) | Not enough data | 
| **Performance** | 9.4 (38 reviews) | Not enough data | 
| **ETAs** | 9.0 (39 reviews) | Not enough data | 

#### Analytics

| Feature | Onfleet | Upper | 
|---|---|---|
| **Vehicle Performance** | 8.9 (25 reviews) | Not enough data | 
| **Driver Performance** | 9.1 (31 reviews) | Not enough data | 
| **Cost** | 8.3 (26 reviews) | Not enough data | 

#### Agentic AI - Fleet Tracking

| Feature | Onfleet | Upper | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Direct Store Delivery

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Route Planning

| Feature | Onfleet | Upper | 
|---|---|---|
| **Route optimizing** | Not enough data | Not enough data | 
| **Dynamic Routing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **ETA** | Not enough data | Not enough data | 

#### Analytics

| Feature | Onfleet | Upper | 
|---|---|---|
| **Predictive analytics** | Not enough data | Not enough data | 
| **Management dashboard** | Not enough data | Not enough data | 
| **Costs** | Not enough data | Not enough data | 

#### Payments

| Feature | Onfleet | Upper | 
|---|---|---|
| **Sales orders** | Not enough data | Not enough data | 
| **Recieve payments** | Not enough data | Not enough data | 
| **Returns** | Not enough data | Feature Not Available | 

#### Route accounting

| Feature | Onfleet | Upper | 
|---|---|---|
| **Direct store distribution** | Not enough data | Not enough data | 
| **Pre-sales** | Not enough data | Not enough data | 
| **Delivery confirmation** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.5/10 | 32 |
| **Upper** | N/A | N/A |

#### Dispatching

| Feature | Onfleet | Upper | 
|---|---|---|
| **Route optimization** | 8.9 (22 reviews) | Not enough data | 
| **Auto dispatch** | 7.5 (17 reviews) | Not enough data | 
| **Order management** | 8.5 (21 reviews) | Not enough data | 

#### Customer portal

| Feature | Onfleet | Upper | 
|---|---|---|
| **Status updates** | 9.4 (23 reviews) | Not enough data | 
| **Real-time driver tracking** | 9.4 (26 reviews) | Not enough data | 
| **Customer communication** | 7.9 (26 reviews) | Not enough data | 
| **Customer feedback** | 8.6 (23 reviews) | Not enough data | 
| **Delivery customization** | 8.6 (22 reviews) | Not enough data | 

#### Driver tools

| Feature | Onfleet | Upper | 
|---|---|---|
| **Delivery rescheduling** | 7.2 (19 reviews) | Not enough data | 
| **Proof of delivery** | 9.3 (27 reviews) | Not enough data | 
| **Onboarding** | 8.9 (22 reviews) | Not enough data | 
| **Adaptive deliveries** | 7.5 (17 reviews) | Not enough data | 

#### Reports

| Feature | Onfleet | Upper | 
|---|---|---|
| **Delivery metrics** | 8.5 (24 reviews) | Not enough data | 
| **Heat maps** | 7.5 (17 reviews) | Feature Not Available | 
| **Driver rating** | 9.2 (18 reviews) | Feature Not Available | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Generative AI

| Feature | Onfleet | Upper | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Onfleet | Upper | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Dispatch** | Not enough data | Not enough data | 
| **Roles** | Not enough data | Not enough data | 
| **Booking** | Not enough data | Feature Not Available | 

#### On the Job

| Feature | Onfleet | Upper | 
|---|---|---|
| **Location** | Not enough data | Not enough data | 
| **Employee Communication** | Not enough data | Not enough data | 
| **Behavior Monitoring** | Not enough data | Not enough data | 
| **Client Notifications** | Not enough data | Not enough data | 
| **Field Sales** | Not enough data | Not enough data | 

#### After the Job

| Feature | Onfleet | Upper | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Invoicing** | Not enough data | Not enough data | 
| **CRM Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Onfleet | Upper | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | Onfleet | Upper | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | Onfleet | Upper | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | Onfleet | Upper | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | Onfleet | Upper | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 

### Non-Emergency Medical Transportation (NEMT)

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | N/A | N/A |
| **Upper** | N/A | N/A |

#### Trip Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Onfleet | Upper | 
|---|---|---|
| **Dispatching** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Trip Customization** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real Time updates** | Not enough data | Not enough data | 

#### Fleet and Driver Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Onfleet | Upper | 
|---|---|---|
| **Real-Time Vehicle Tracking** | Not enough data | Not enough data | 
| **Fleet Maintenance** | Not enough data | Not enough data | 
| **Driver’s Performance** | Not enough data | Not enough data | 

#### Financial Management - Non-Emergency Medical Transportation (NEMT)

| Feature | Onfleet | Upper | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | Not enough data | 

#### Reporting and Insights - Non-Emergency Medical Transportation (NEMT)

| Feature | Onfleet | Upper | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Passenger Feedback** | Not enough data | Not enough data | 
| **Reports and Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Onfleet (2):** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software), [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery)

**Unique to Upper (3):** [Direct Store Delivery Software](https://www.g2.com/categories/direct-store-delivery), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Non-Emergency Medical Transportation (NEMT) Software](https://www.g2.com/categories/non-emergency-medical-transportation-nemt)


---
## Reviewer Demographics

### By Company Size

| Segment | Onfleet | Upper | 
|---|---|---|
| **Small-Business** | 66.4% | 100.0% | 
| **Mid-Market** | 27.0% | 0% | 
| **Enterprise** | 6.6% | 0% | 

### By Industry

#### Onfleet

- **Food & Beverages:** 12.5%
- **Retail:** 11.8%
- **Logistics and Supply Chain:** 11.8%
- **Construction:** 8.8%
- **Alternative Medicine:** 7.4%
- **Package/Freight Delivery:** 7.4%
- **Consumer Services:** 5.1%
- **Transportation/Trucking/Railroad:** 4.4%
- **Non-Profit Organization Management:** 3.7%
- **Restaurants:** 2.9%
- **Other:** 24.3%

#### Upper

- **Real Estate:** 18.2%
- **Logistics and Supply Chain:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Food & Beverages:** 9.1%
- **Environmental Services:** 9.1%
- **Consumer Services:** 9.1%
- **Construction:** 9.1%
- **Computer Software:** 9.1%
- **Computer Networking:** 9.1%
- **Arts and Crafts:** 9.1%

---
## Alternatives

### Alternatives to Onfleet

- [Tookan](https://www.g2.com/products/tookan/reviews) — 4.2/5 stars (163 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (958 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3996 reviews)
- [Route4Me](https://www.g2.com/products/route4me/reviews) — 4.7/5 stars (129 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3110 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (698 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (434 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (391 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (264 reviews)

### Alternatives to Upper

- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (958 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3996 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3110 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5185 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4786 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (698 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)

---
## Top Discussions

### Onfleet

- Title: [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) — 2 comments *(includes official response)*
  > **Top comment:** "Onfleet and Locate2u are two different software solutions that help businesses optimize their delivery operations. While they share some similarities, they..."
- Title: [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) — 1 comment
  > **Top comment:** "Using trackingURL"
- Title: [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) — 1 comment *(includes official response)*
  > **Top comment:** "Onfleet was a privately-owned company, so its ownership is distributed among its founders, employees, and private investors. The company was founded by..."
- Title: [do you guys send out product updates?](https://www.g2.com/discussions/37297-do-you-guys-send-out-product-updates) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for the suggestions! We send out product updates to current customers on a quarterly basis. "
- Title: [Is it possible to add a global service time for all tasks?](https://www.g2.com/discussions/37172-is-it-possible-to-add-a-global-service-time-for-all-tasks) — 1 comment, 1 upvote
  > **Top comment:** "In route optimization you can set a default. "

### Upper

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onfleet-vs-upper-inc-upper)