# OneTrust Tech Risk & Compliance vs ServiceNow Security Operations Comparison

| | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 108 | 72 | 
| **Largest Market Segment** | Mid-Market (47.6% of reviews) | Enterprise (57.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### OneTrust Tech Risk & Compliance

Pros:
- Ease of Use (17 reviews)
- Automation (15 reviews)

Cons:
- Complex Implementation (6 reviews)
- Difficult Setup (6 reviews)

### ServiceNow Security Operations

Pros:
- Integration Capabilities (11 reviews)
- Integration Support (10 reviews)

Cons:
- Difficult Setup (4 reviews)
- Integration Issues (4 reviews)

---
## Ratings Comparison
| Rating | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
  | **Meets Requirements** | 9.0 (67 reviews) | 8.9 (26 reviews) | 
  | **Ease of Use** | 8.5 (67 reviews) | 8.3 (50 reviews) | 
  | **Ease of Setup** | 8.6 (54 reviews) | 7.9 (38 reviews) | 
  | **Ease of Admin** | 8.7 (44 reviews) | 8.3 (11 reviews) | 
  | **Quality of Support** | 8.9 (67 reviews) | 8.5 (28 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (44 reviews) | 8.7 (10 reviews) | 
  | **Product Direction (% positive)** | 9.0 (56 reviews) | 9.1 (27 reviews) | 

---
## Pricing

### OneTrust Tech Risk & Compliance

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ServiceNow Security Operations

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Risk-Based Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | 9.1/10 | 9 |

#### Risk Analysis

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Risk Scoring** | Not enough data | 9.2 (6 reviews) | 
| **Reporting** | Not enough data | 8.9 (6 reviews) | 
| **Risk-Prioritization** | Not enough data | 9.5 (7 reviews) | 

#### Vulnerability Assesment

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Vulnerability Scanning** | Not enough data | 9.4 (9 reviews) | 
| **Vulnerability Intelligence** | Not enough data | 9.5 (7 reviews) | 
| **Contextual Data** | Not enough data | 9.0 (7 reviews) | 
| **Dashboards** | Not enough data | 9.7 (6 reviews) | 

#### Automation

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Automated Remediation** | Not enough data | 9.0 (7 reviews) | 
| **Workflow Automation** | Not enough data | 8.6 (6 reviews) | 
| **Security Testing** | Not enough data | 8.9 (6 reviews) | 
| **Test Automation** | Not enough data | 8.9 (6 reviews) | 

### Vendor Security and Privacy Assessment

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | 8.3/10 | 16 |
| **ServiceNow Security Operations** | N/A | N/A |

#### Functionality

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Customized Vendor Pages** | 8.5 (11 reviews) | Not enough data | 
| **Centralized Vendor Catalog** | 8.6 (12 reviews) | Not enough data | 
| **Questionnaire Templates** | 8.7 (14 reviews) | Not enough data | 
| **User Access Control** | 8.7 (15 reviews) | Not enough data | 

#### Risk assessment

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Risk Scoring** | 8.5 (13 reviews) | Not enough data | 
| **4th Party Assessments** | 7.4 (11 reviews) | Not enough data | 
| **Monitoring And Alerts** | 7.7 (14 reviews) | Not enough data | 
| **AI Monitoring** | Not enough data | Not enough data | 

#### Generative AI - Vendor Security and Privacy Assessment

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Generative AI

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Monitoring - IT Risk Management

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **AI Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Policy Management

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Generative AI

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Platform AI Features - Policy Management

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Reports** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

### Threat Intelligence

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Orchestration

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Asset Management** | Not enough data | Not enough data | 
| **Security Workflow Automation** | Not enough data | Not enough data | 
| **Deployment** | Not enough data | Not enough data | 
| **Sandboxing** | Not enough data | Not enough data | 

#### Information

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Proactive Alerts** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 
| **Intelligence Reports** | Not enough data | Not enough data | 

#### Personalization

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Dynamic/Code Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generate Attack Scenarios** | Not enough data | Not enough data | 
| **Generate Threat Detection Rules** | Not enough data | Not enough data | 
| **Generate Threat Summaries** | Not enough data | Not enough data | 

#### Agentic AI - Threat Intelligence

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | 9.0/10 | 14 |

#### Response

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Resolution Automation** | Not enough data | 9.0 (7 reviews) | 
| **Resolution Guidance** | Not enough data | 8.8 (7 reviews) | 
| **System Isolation** | Not enough data | 8.8 (7 reviews) | 
| **Threat Intelligence** | Not enough data | 9.0 (8 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.1 (9 reviews) | 
| **Incident Reports** | Not enough data | 8.9 (9 reviews) | 

#### Management

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.2 (8 reviews) | 
| **Incident Case Management** | Not enough data | 9.1 (9 reviews) | 
| **Workflow Management** | Not enough data | 9.3 (10 reviews) | 

#### Generative AI

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | 9.3/10 | 28 |

#### Automation

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Workflow Mapping** | Not enough data | 9.8 (7 reviews) | 
| **Workflow Automation** | Not enough data | 9.5 (17 reviews) | 
| **Automated Remediation** | Not enough data | 8.8 (13 reviews) | 
| **Log Monitoring** | Not enough data | 9.5 (7 reviews) | 

#### Orchestration

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Security Orchestration** | Not enough data | 8.6 (22 reviews) | 
| **Data Collection** | Not enough data | 9.1 (11 reviews) | 
| **Threat Intelligence** | Not enough data | 9.5 (7 reviews) | 
| **Data Visualization** | Not enough data | 9.3 (12 reviews) | 

#### Response

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Alerting** | Not enough data | 9.8 (8 reviews) | 
| **Performance Baselin** | Not enough data | 9.3 (7 reviews) | 
| **High Availability/Disaster Recovery** | Not enough data | 9.4 (6 reviews) | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **OneTrust Tech Risk & Compliance** | N/A | N/A |
| **ServiceNow Security Operations** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Predictive Risk** | Not enough data | Not enough data | 
| **Automated Documentation** | Not enough data | Not enough data | 

---
## Categories

**Unique to OneTrust Tech Risk & Compliance (4):** [Vendor Security and Privacy Assessment Software](https://www.g2.com/categories/vendor-security-and-privacy-assessment), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Policy Management Software](https://www.g2.com/categories/policy-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management)

**Unique to ServiceNow Security Operations (4):** [Risk-Based Vulnerability Management Software](https://www.g2.com/categories/risk-based-vulnerability-management), [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar), [Incident Response Software](https://www.g2.com/categories/incident-response), [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)


---
## Reviewer Demographics

### By Company Size

| Segment | OneTrust Tech Risk & Compliance | ServiceNow Security Operations | 
|---|---|---|
| **Small-Business** | 40.0% | 21.3% | 
| **Mid-Market** | 47.6% | 21.3% | 
| **Enterprise** | 12.4% | 57.4% | 

### By Industry

#### OneTrust Tech Risk & Compliance

- **Computer Software:** 21.0%
- **Information Technology and Services:** 16.2%
- **Financial Services:** 10.5%
- **Computer & Network Security:** 4.8%
- **Education Management:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Accounting:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Automotive:** 1.9%
- **Consumer Services:** 1.9%
- **Other:** 28.6%

#### ServiceNow Security Operations

- **Information Technology and Services:** 20.8%
- **Computer & Network Security:** 18.8%
- **Computer Software:** 8.3%
- **Financial Services:** 8.3%
- **Hospital & Health Care:** 8.3%
- **Insurance:** 6.3%
- **Accounting:** 4.2%
- **Broadcast Media:** 2.1%
- **Construction:** 2.1%
- **Dairy:** 2.1%
- **Other:** 18.8%

---
## Alternatives

### Alternatives to OneTrust Tech Risk & Compliance

- [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1331 reviews)
- [Vanta](https://www.g2.com/products/vanta/reviews) — 4.6/5 stars (2620 reviews)
- [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1597 reviews)
- [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1670 reviews)
- [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) — 4.2/5 stars (108 reviews)
- [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews)
- [Thoropass](https://www.g2.com/products/thoropass/reviews) — 4.7/5 stars (580 reviews)
- [Secureframe](https://www.g2.com/products/secureframe/reviews) — 4.7/5 stars (807 reviews)
- [UpGuard Vendor Risk](https://www.g2.com/products/upguard-vendor-risk/reviews) — 4.5/5 stars (724 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)

### Alternatives to ServiceNow Security Operations

- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (401 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.5/5 stars (571 reviews)
- [CloudBees](https://www.g2.com/products/cloudbees/reviews) — 4.4/5 stars (621 reviews)
- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (616 reviews)
- [IBM QRadar SIEM](https://www.g2.com/products/ibm-ibm-qradar-siem/reviews) — 4.4/5 stars (337 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (296 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (290 reviews)
- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (280 reviews)

---
## Top Discussions

### OneTrust Tech Risk & Compliance

- Title: [Can I use this tool for more than one standard](https://www.g2.com/discussions/41360-can-i-use-this-tool-for-more-than-one-standard) — 2 comments
  > **Top comment:** "Your understanding is correct.  A good reason to use Tugboat Logic is that it helps you leverage and apply the work you did on one framework (i.e. ISO 27001)..."

### ServiceNow Security Operations

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onetrust-tech-risk-compliance-vs-servicenow-security-operations)