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Compare OneTrust Privacy Automation and Twilio Segment 
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At a Glance
Market Segments
Enterprise (47.9% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
OneTrust Privacy Automation
Star Rating
(151)4.3 out of 5
Market Segments
Enterprise (47.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OneTrust Privacy AutomationTwilio Segment
Star Rating
(561)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in Data Subject Access Requests with a score of 9.1, indicating a robust feature set that simplifies compliance processes, while OneTrust Privacy Automation scores slightly lower at 8.8 in the same area.
- Reviewers mention that Segment's Ease of Setup is rated at 8.5, making it user-friendly for new clients, whereas OneTrust Privacy Automation has a lower score of 7.8, suggesting a more complex initial setup process.
- G2 users highlight Segment's superior Integrations with a score of 9.1, which allows for seamless connectivity with various platforms, while OneTrust Privacy Automation lags behind at 7.9, indicating fewer integration options.
- Users on G2 appreciate Segment's Data Mapping - survey-based feature, scoring 9.0, which provides effective tools for data organization, compared to OneTrust's score of 8.9 in the same category, showing a slight edge for Segment.
- Reviewers mention that OneTrust Privacy Automation shines in Workflow Management with a score of 9.1, suggesting it offers more advanced capabilities in automating processes compared to Segment's score of 8.7.
- Users say that both products have comparable Quality of Support, each scoring 8.6, indicating that customers can expect a similar level of assistance from both platforms when issues arise.
Pricing
Entry-Level Pricing
OneTrust Privacy Automation
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
OneTrust Privacy Automation
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
8.8
111
8.9
426
Ease of Use
8.2
114
8.7
428
Ease of Setup
7.7
84
8.5
244
Ease of Admin
8.4
81
8.9
237
Quality of Support
8.6
111
8.6
367
Has the product been a good partner in doing business?
8.8
79
8.8
225
Product Direction (% positive)
8.8
109
8.3
386
Features by Category
Administration
8.8
10
8.6
86
8.6
11
8.2
68
9.0
10
8.7
77
7.9
12
8.0
85
Management
8.5
11
8.2
43
8.8
11
8.5
52
8.9
11
8.6
49
8.8
11
8.1
48
8.3
11
8.6
46
Compliance
8.8
11
8.9
96
7.9
11
8.7
80
8.8
10
8.8
85
8.6
11
8.7
83
Security
9.2
11
9.0
56
8.2
12
8.4
54
8.5
11
8.9
50
Data Quality
8.7
10
8.7
99
8.9
9
9.1
98
8.7
9
9.3
98
Maintainence
8.9
11
9.0
53
8.5
11
8.7
46
Generative AI
8.5
8
7.1
7
8.3
7
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
146
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
122
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
8.8
42
9.1
27
8.9
32
8.4
18
8.8
48
8.8
26
8.9
45
9.0
24
8.7
44
8.7
25
8.3
34
9.1
25
8.2
37
9.0
26
8.5
32
8.7
25
8.5
37
8.6
24
8.5
33
8.7
29
8.8
41
9.0
27
8.8
35
9.0
28
Functionality
9.0
36
Not enough data
8.8
36
Not enough data
9.0
38
Not enough data
8.8
35
Not enough data
8.1
36
Not enough data
Functionality
8.4
16
9.0
21
8.1
16
8.7
21
8.2
14
9.1
24
8.5
16
8.3
21
8.4
15
8.5
18
9.2
11
8.6
23
9.0
10
8.7
20
8.0
14
8.3
15
9.0
12
8.7
18
Functionality
8.8
29
Not enough data
8.7
21
Not enough data
8.9
28
Not enough data
7.8
33
Not enough data
8.3
29
Not enough data
Functionality
8.0
5
Not enough data
6.7
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
8.0
5
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
8.6
6
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
19
Not enough data
8.6
22
Not enough data
8.9
25
Not enough data
8.6
28
Not enough data
Risk assessment
8.4
27
Not enough data
8.0
19
Not enough data
8.8
26
Not enough data
Not enough data
Not enough data
Generative AI - Vendor Security and Privacy Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Functionality
8.9
32
8.4
18
8.8
22
8.6
13
9.0
21
8.6
11
8.9
17
8.8
12
Categories
Categories
Shared Categories
OneTrust Privacy Automation and Twilio Segment are categorized as Data Privacy Management, Data Subject Access Request (DSAR), Consent Management Platform (CMP), and Data Governance
Unique Categories
OneTrust Privacy Automation is categorized as Privacy Impact Assessment (PIA), Privacy Policy Generator, Sensitive Data Discovery, Cookie Tracking, and Vendor Security and Privacy Assessment
Twilio Segment is categorized as Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
OneTrust Privacy Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Financial Services
7.1%
Computer Software
5.0%
Banking
5.0%
Marketing and Advertising
4.3%
Other
62.9%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.8%
Alternatives
Discussions
OneTrust Privacy Automation has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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