# ONESOURCE Indirect Tax Determination vs Vertex Comparison
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## AI Generated Summary
- **G2 reviewers report** that Vertex excels in customer support, with users highlighting that all issues are resolved promptly and thoroughly. This level of service is complemented by a user-friendly reporting filing system that many find easy to navigate.
- **Users say** that ONESOURCE Indirect Tax Determination offers a robust and extensive tax database, ensuring accurate calculations and compliance. Its strong integration with ERP systems is also praised for streamlining tax processes effectively, making it a solid choice for businesses needing global tax solutions.
- **Reviewers mention** that Vertex has a higher overall satisfaction rating, reflecting its strong performance in user experience and support. Many users appreciate the additional tools it offers, such as the Certificate Center and Vertex Returns, which enhance its functionality.
- **According to verified reviews** , ONESOURCE Indirect Tax Determination is noted for its detailed implementation training, which, despite the high setup costs, is seen as a worthwhile investment for businesses looking for comprehensive tax solutions.
- **Users highlight** that while Vertex has a slightly lower ease of setup rating, it still provides a solid user experience, with many finding the onboarding process intuitive and straightforward compared to other solutions.
- **Reviewers indicate** that ONESOURCE Indirect Tax Determination has a great user interface and good tech support, which contributes to a positive user experience, although it may not match the overall satisfaction levels reported by Vertex users.



| | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 13 | 466 | 
| **Largest Market Segment** | Small-Business (46.2% of reviews) | Enterprise (56.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### ONESOURCE Indirect Tax Determination

**Not enough data**

### Vertex

Pros:
- Ease of Use (39 reviews)
- Customer Support (29 reviews)

Cons:
- Improvement Needed (45 reviews)
- Complex Interface (29 reviews)

---
## Ratings Comparison
| Rating | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
  | **Meets Requirements** | 9.1 (11 reviews) | 8.3 (141 reviews) | 
  | **Ease of Use** | 8.0 (11 reviews) | 8.1 (362 reviews) | 
  | **Ease of Setup** | 8.7 (5 reviews) | 7.7 (292 reviews) | 
  | **Ease of Admin** | Not enough data | 8.4 (80 reviews) | 
  | **Quality of Support** | 7.7 (10 reviews) | 7.7 (138 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.2 (105 reviews) | 
  | **Product Direction (% positive)** | 7.9 (11 reviews) | 7.9 (138 reviews) | 

---
## Pricing

### ONESOURCE Indirect Tax Determination

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Vertex

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE Indirect Tax Determination** | 8.4/10 | 5 |
| **Vertex** | 8.0/10 | 41 |

#### Tracking

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Sales Tax** | 8.7 (5 reviews) | 8.9 (37 reviews) | 
| **VAT** | 8.3 (5 reviews) | 8.2 (22 reviews) | 
| **GST** | 8.3 (5 reviews) | 7.7 (20 reviews) | 
| **Exemptions** | 8.7 (5 reviews) | 8.3 (27 reviews) | 
| **Adjustments** | 8.3 (5 reviews) | 7.7 (22 reviews) | 
| **Localization** | 7.7 (5 reviews) | 8.0 (24 reviews) | 

#### Integrations

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Integrations** | 7.7 (5 reviews) | 7.9 (30 reviews) | 

#### Remittance

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Returns** | 8.3 (5 reviews) | 8.9 (29 reviews) | 
| **Notifications** | 8.3 (5 reviews) | 8.2 (27 reviews) | 
| **Global/Cross Borders** | 8.7 (5 reviews) | 7.4 (19 reviews) | 
| **Analytics** | 9.0 (5 reviews) | 7.3 (21 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE Indirect Tax Determination** | N/A | N/A |
| **Vertex** | 7.0/10 | 6 |

#### Tax Planning

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Strategies** | Not enough data | 6.3 (5 reviews) | 
| **Exemptions** | Not enough data | 5.7 (5 reviews) | 
| **Credits** | Not enough data | 6.7 (5 reviews) | 
| **Estimations** | Not enough data | 7.5 (6 reviews) | 

#### Tax Filing

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Calculations** | Not enough data | 7.2 (6 reviews) | 
| **Rules & Regulations** | Not enough data | 7.0 (5 reviews) | 
| **Reporting** | Not enough data | 7.8 (6 reviews) | 

#### Workflows

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Integrations** | Not enough data | 7.5 (6 reviews) | 
| **Importing** | Not enough data | 7.3 (5 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE Indirect Tax Determination** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **ONESOURCE Indirect Tax Determination** | N/A | N/A |
| **Vertex** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to ONESOURCE Indirect Tax Determination (1):** [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)

**Unique to Vertex (1):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)


---
## Reviewer Demographics

### By Company Size

| Segment | ONESOURCE Indirect Tax Determination | Vertex | 
|---|---|---|
| **Small-Business** | 46.2% | 19.3% | 
| **Mid-Market** | 30.8% | 24.3% | 
| **Enterprise** | 23.1% | 56.4% | 

### By Industry

#### ONESOURCE Indirect Tax Determination

- **Financial Services:** 30.8%
- **Capital Markets:** 15.4%
- **Accounting:** 15.4%
- **Logistics and Supply Chain:** 7.7%
- **Law Practice:** 7.7%
- **E-Learning:** 7.7%
- **Computer & Network Security:** 7.7%
- **Banking:** 7.7%

#### Vertex

- **Retail:** 15.4%
- **Manufacturing:** 9.9%
- **Accounting:** 7.9%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 4.6%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Oil & Energy:** 3.3%
- **Wholesale:** 3.1%
- **Other:** 39.6%

---
## Alternatives

### Alternatives to ONESOURCE Indirect Tax Determination

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (825 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (153 reviews)
- [DualEntry](https://www.g2.com/products/dualentry/reviews) — 4.9/5 stars (122 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (116 reviews)

### Alternatives to Vertex

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (825 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (276 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

---
## Top Discussions

### ONESOURCE Indirect Tax Determination

No discussions available for this product.

### Vertex

- Title: [How often is O Series enhanced?](https://www.g2.com/discussions/how-often-is-o-series-enhanced) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service..."
- Title: [Can O Series complete Returns?](https://www.g2.com/discussions/can-o-series-complete-returns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail..."
- Title: [When are O Series data updates made available?](https://www.g2.com/discussions/when-are-o-series-data-updates-made-available) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online..."
- Title: [How many clients are on O Series?](https://www.g2.com/discussions/how-many-clients-are-on-o-series) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onesource-indirect-tax-determination-vs-vertex-inc-vertex)