Compare OneSignal and Twilio 
Featured Products
At a Glance
Market Segments
Small-Business (64.8% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
Free
No pricing available
OneSignal
Star Rating
(1,172)4.7 out of 5
Market Segments
Small-Business (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansTwilio
Star Rating
(508)4.1 out of 5
Market Segments
Small-Business (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Twilio excels in its global reach and customization options, allowing users to easily call customers worldwide and integrate chat features seamlessly on their websites. This flexibility is particularly appreciated by businesses looking for a robust communication platform.
- Users say OneSignal stands out for its user-friendly interface and intuitive setup process. Many find that they can get everything up and running with minimal effort, making it a great choice for those who prioritize ease of use in their messaging solutions.
- Reviewers mention that Twilio's API integration is straightforward, with clear documentation that enhances the reliability of message delivery. This is a significant advantage for developers who need a dependable platform for SMS and notifications.
- According to verified reviews, OneSignal's free plan is highly praised for its value, especially for small businesses. Users appreciate that even the free tier offers substantial features, making it an attractive option for those with budget constraints.
- G2 reviewers highlight that while Twilio has a solid performance, it sometimes faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. This can be a hurdle for businesses with unique requirements.
- Users report that OneSignal's support quality is consistently rated highly, with many finding the assistance they receive to be responsive and helpful. This level of support can be crucial for businesses that rely on timely communication with their customers.
Pricing
Entry-Level Pricing
OneSignal
Free
Free
Start with OneSignal's Free Plan which offers powerful messaging with an easy setup.
- 10,000 free monthly email sends
- Unlimited mobile push sends
- In-App messaging
Twilio
No pricing availableFree Trial
OneSignal
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.0
646
8.8
367
Ease of Use
9.3
994
8.2
373
Ease of Setup
8.9
551
7.7
212
Ease of Admin
9.0
377
7.9
196
Quality of Support
9.0
597
7.8
333
Has the product been a good partner in doing business?
9.1
353
8.0
187
Product Direction (% positive)
9.0
626
8.3
356
Features by Category
Email Marketing
8.6
99
Not enough data
8.9
97
Not enough data
8.9
96
Not enough data
8.6
91
Not enough data
Online Marketing
Feature Not Available
Not enough data
8.7
96
Not enough data
8.6
99
Not enough data
9.1
96
Not enough data
Feature Not Available
Not enough data
Lead Management
Feature Not Available
Not enough data
8.5
91
Not enough data
9.2
97
Not enough data
Feature Not Available
Not enough data
8.7
92
Not enough data
8.5
93
Not enough data
8.7
96
Not enough data
8.4
86
Not enough data
Campaign Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
8.4
89
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.7
102
Not enough data
8.6
89
Not enough data
8.1
88
Not enough data
8.1
86
Not enough data
Feature Not Available
Not enough data
Platform
8.6
98
Not enough data
8.5
92
Not enough data
8.3
101
Not enough data
8.2
62
Not enough data
8.2
64
Not enough data
8.9
101
Not enough data
8.0
86
Not enough data
Agentic AI - Marketing Automation
7.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Integration
8.2
92
Not enough data
8.6
100
Not enough data
8.1
90
Not enough data
Campaigns
8.9
465
Not enough data
9.1
456
Not enough data
8.6
411
Not enough data
8.8
461
Not enough data
8.8
449
Not enough data
Analytics
8.5
445
Not enough data
8.4
439
Not enough data
Optimization
8.4
387
Not enough data
8.6
425
Not enough data
8.8
433
Not enough data
8.7
425
Not enough data
Agentic AI - Push Notification
7.0
14
Not enough data
7.1
14
Not enough data
6.9
14
Not enough data
Text Messaging
9.1
35
Not enough data
Feature Not Available
Not enough data
9.1
35
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
8.5
34
Not enough data
8.9
36
Not enough data
9.1
32
Not enough data
SMS Platform
8.9
34
Not enough data
8.8
34
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
9.1
35
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
108
|
Verified
Not enough data
8.3
103
|
Verified
Not enough data
8.4
104
|
Verified
Support
Not enough data
7.6
106
|
Verified
Not enough data
Feature Not Available
Not enough data
7.0
105
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Messaging Channels
8.0
82
Not enough data
8.7
95
Not enough data
7.2
70
Not enough data
Feature Not Available
Not enough data
Administration
9.2
120
Not enough data
9.2
123
Not enough data
9.0
124
Not enough data
8.9
119
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.7
97
Not enough data
8.7
170
|
Verified
Not enough data
8.2
142
Not enough data
8.3
151
Not enough data
Campaigns
8.7
147
|
Verified
Not enough data
9.5
194
|
Verified
Not enough data
8.1
80
Not enough data
Feature Not Available
Not enough data
8.4
138
Not enough data
8.8
181
Not enough data
Engagement
8.2
135
Not enough data
Platform
8.9
148
Not enough data
9.0
156
|
Verified
Not enough data
8.7
141
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OneSignal and Twilio are categorized as SMS Marketing and RCS Business Messaging
Unique Categories
OneSignal is categorized as Push Notification, Mobile Marketing, Proactive Notification, and Marketing Automation
Twilio is categorized as WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), Communication Platform as a Service (CPaaS), and VoIP Providers
Reviews
Reviewers' Company Size
OneSignal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.0%
Information Technology and Services
10.2%
Financial Services
6.1%
Health, Wellness and Fitness
4.5%
Computer Games
4.0%
Other
62.2%
Computer Software
17.7%
Information Technology and Services
11.0%
Marketing and Advertising
6.8%
Financial Services
5.1%
Internet
4.9%
Other
54.5%
Discussions
Is One signal a good push notifications service
3 Comments
NP
Yes it isRead more
What is OneSignal used for?
3 Comments
VS
Marketing Message, Mail and Notification send to your customer with easy usable tools.Read more
When will you add monitization options?
2 Comments
KH
OneSignal is not a monetization platform/ad network.
But you can generate income with the help of onesignal through other ad networks by sending push...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
