# OneLogin vs SAP Customer Identity and Access Management Comparison | | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | | **Total Reviews** | 291 | 30 | | **Largest Market Segment** | Mid-Market (49.8% of reviews) | Enterprise (48.3% of reviews) | | **Entry Level Price** | $6/User /Month | No pricing available | --- ## Top Pros & Cons ### OneLogin Pros: - Single Sign-On (8 reviews) - SSO (Single Sign-On) (8 reviews) Cons: - Service Interruptions (5 reviews) - Connection Issues (4 reviews) ### SAP Customer Identity and Access Management Pros: - Customer Support (2 reviews) - Ease of Use (2 reviews) Cons: - Complexity (2 reviews) - Complexity Issues (1 reviews) --- ## Ratings Comparison | Rating | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Meets Requirements** | 9.1 (228 reviews) | 8.5 (27 reviews) | | **Ease of Use** | 9.1 (231 reviews) | 8.3 (27 reviews) | | **Ease of Setup** | 8.5 (122 reviews) | 6.8 (10 reviews) | | **Ease of Admin** | 8.6 (110 reviews) | 6.8 (10 reviews) | | **Quality of Support** | 8.7 (191 reviews) | 8.5 (27 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (108 reviews) | 8.0 (10 reviews) | | **Product Direction (% positive)** | 8.2 (223 reviews) | 7.1 (24 reviews) | --- ## Pricing ### OneLogin #### Entry-Level Pricing Plan: Access Price: $6 /User /Month Description: Securely unify access across your on-premise and cloud apps. Key Features: - All SSO Features - On-Premises Applications - Homegrown Applications [Browse all 13 editions](https://www.g2.com/products/onelogin/pricing) #### Free Trial Yes ### SAP Customer Identity and Access Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Single Sign-On (SSO) | Product | Score | Reviews | |---|---|---| | **OneLogin** | 9.0/10 | 165 | | **SAP Customer Identity and Access Management** | 8.2/10 | 5 | #### Authentication Options | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Authentication User experience** | 9.3 (145 reviews) | 9.0 (5 reviews) | | **Supports Required Authentication systems** | 9.3 (126 reviews) | 8.7 (5 reviews) | | **Multi-Factor Authentication** | 9.3 (133 reviews) | Not enough data | | **Supports Required Authentication Methods/Protocols** | 9.2 (125 reviews) | Not enough data | | **Federation/SAML support (idp)** | 9.1 (96 reviews) | Not enough data | | **Federation/SAML support (sp)** | 9.1 (93 reviews) | Not enough data | #### Access Control Types | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Endpoint access** | 9.2 (84 reviews) | Not enough data | | **Local Access** | 9.1 (93 reviews) | Not enough data | | **Remote Access** | 9.2 (100 reviews) | Not enough data | | **Partner Access** | 8.8 (78 reviews) | Not enough data | | **Supports BYOD users** | 9.0 (79 reviews) | Not enough data | #### Administration | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Ease of installation on server** | 9.3 (93 reviews) | Not enough data | | **Password Policy Enforcement** | 9.5 (113 reviews) | 8.3 (5 reviews) | | **Administration Console** | 9.1 (107 reviews) | 8.3 (5 reviews) | | **Ease of connecting applications** | 9.1 (121 reviews) | 7.0 (5 reviews) | | **Self Service Password Administration** | 8.9 (105 reviews) | 8.0 (5 reviews) | #### Platform | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Multiple Operating system support** | 9.2 (103 reviews) | Not enough data | | **Multi-Domain Support** | 9.0 (78 reviews) | Not enough data | | **Cross Browser support** | 9.1 (110 reviews) | Not enough data | | **Fail over protection** | 8.8 (84 reviews) | Not enough data | | **Reporting** | 8.1 (90 reviews) | Not enough data | | **Auditing** | 8.3 (91 reviews) | Not enough data | | **Third Party Web Services support** | 8.5 (89 reviews) | Not enough data | ### User Provisioning and Governance Tools | Product | Score | Reviews | |---|---|---| | **OneLogin** | 8.6/10 | 62 | | **SAP Customer Identity and Access Management** | N/A | N/A | #### User on/off Boarding | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Self Service Access requests** | 8.5 (38 reviews) ✓ Verified | Not enough data | | **Smart/Automated Provisioning** | 8.8 (44 reviews) ✓ Verified | Not enough data | | **Role Management** | 8.9 (49 reviews) ✓ Verified | Not enough data | | **Policy Management** | 9.1 (47 reviews) ✓ Verified | Not enough data | | **Access Termination** | 8.8 (46 reviews) ✓ Verified | Not enough data | | **Approval Workflows** | 8.0 (29 reviews) ✓ Verified | Not enough data | #### User Maintenance | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Self Service Password Reset** | 9.0 (46 reviews) ✓ Verified | Not enough data | | **Bulk Changes** | 8.5 (43 reviews) ✓ Verified | Not enough data | | **Bi-directional Identity Synchronization** | 8.9 (37 reviews) ✓ Verified | Not enough data | #### Governance | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Identifies and Alerts for Threats** | 8.4 (32 reviews) ✓ Verified | Not enough data | | **Compliance Audits** | 8.0 (30 reviews) ✓ Verified | Not enough data | #### Administration | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Reporting** | 8.4 (43 reviews) ✓ Verified | Not enough data | | **Mobile App** | 8.3 (37 reviews) | Not enough data | | **Ease of set up for target systems** | 8.6 (46 reviews) ✓ Verified | Not enough data | | **APIs** | 8.4 (36 reviews) ✓ Verified | Not enough data | ### Multi-Factor Authentication (MFA) | Product | Score | Reviews | |---|---|---| | **OneLogin** | 9.1/10 | 46 | | **SAP Customer Identity and Access Management** | 9.1/10 | 6 | #### Authentication type | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **SMS-Based** | 9.0 (26 reviews) ✓ Verified | 9.0 (5 reviews) | | **Voice-Based Telephony** | 9.0 (16 reviews) ✓ Verified | Not enough data | | **Email-Based** | 9.5 (22 reviews) ✓ Verified | 9.4 (6 reviews) | | **Hardware Token-Based** | 9.0 (20 reviews) ✓ Verified | Not enough data | | **Software Token** | 9.2 (31 reviews) ✓ Verified | 9.0 (5 reviews) | | **Biometric Factor** | 9.3 (21 reviews) ✓ Verified | Not enough data | | **Mobile-Push** | 9.5 (35 reviews) ✓ Verified | 9.0 (5 reviews) | | **Risk-Based Authentication** | 9.0 (21 reviews) ✓ Verified | 9.3 (5 reviews) | #### Functionality | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Multi-Device Sync** | 9.4 (30 reviews) ✓ Verified | 9.0 (5 reviews) | | **Backup** | 9.3 (21 reviews) ✓ Verified | Not enough data | #### Implementation | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Easy Setup** | 9.0 (36 reviews) | Not enough data | | **Mobile SDK** | 8.4 (16 reviews) ✓ Verified | Not enough data | | **Web SDK** | 8.7 (20 reviews) ✓ Verified | Not enough data | ### Cloud Directory Services | Product | Score | Reviews | |---|---|---| | **OneLogin** | 9.0/10 | 31 | | **SAP Customer Identity and Access Management** | N/A | N/A | #### Access Control | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Role Management** | 8.9 (26 reviews) | Not enough data | | **Access Termination** | 8.8 (26 reviews) | Not enough data | | **Remote Access** | 8.4 (21 reviews) | Not enough data | | **Partner Access** | 8.7 (21 reviews) | Not enough data | #### Administration | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Smart/Automated Provisioning** | 8.9 (25 reviews) | Not enough data | | **Policy Management** | 8.9 (25 reviews) | Not enough data | | **On-premise identity repositories supported** | 9.0 (24 reviews) | Not enough data | | **Ease of Connecting Applications** | 9.0 (26 reviews) | Not enough data | #### Functionality | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **SSO** | 9.4 (27 reviews) | Not enough data | | **Multi-Factor Authentication** | 9.4 (26 reviews) | Not enough data | | **Supports Required Authentication systems** | 9.3 (25 reviews) | Not enough data | ### Risk-Based Authentication (RBA) | Product | Score | Reviews | |---|---|---| | **OneLogin** | 9.1/10 | 9 | | **SAP Customer Identity and Access Management** | N/A | N/A | #### Administration | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Bi-Directional Identity Synchronization** | 8.8 (7 reviews) | Not enough data | | **Policy Management** | 9.0 (7 reviews) | Not enough data | | **Cloud Directory** | 9.5 (7 reviews) | Not enough data | | **Application Integrations** | Not enough data | Not enough data | ### Customer Identity and Access Management (CIAM) | Product | Score | Reviews | |---|---|---| | **OneLogin** | 8.8/10 | 19 | | **SAP Customer Identity and Access Management** | 9.0/10 | 11 | #### Functionality | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Self-registration and self-service** | 8.4 (16 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | | **Authentication** | 9.1 (18 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | | **Scalability** | 9.0 (18 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | | **Consent and preference management** | 8.3 (15 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | | **Social login** | 8.9 (9 reviews) ✓ Verified | 8.5 (9 reviews) ✓ Verified | | **Customer data linking** | 8.9 (12 reviews) ✓ Verified | 9.8 (8 reviews) ✓ Verified | #### AI Authentication Risk Management - Customer Identity and Access Management (CIAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Adaptive MFA** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | | **Fraudulent Login Detection** | Not enough data | Not enough data | | **Adaptive Authentication Policies** | Not enough data | Not enough data | | **Risk-Based Authentication** | Not enough data | Not enough data | #### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Behavioral Biometric Analysis** | Not enough data | Not enough data | | **Liveness Detection** | Not enough data | Not enough data | #### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Account Recovery Assistants** | Not enough data | Not enough data | | **Constraint Enforcement** | Not enough data | Not enough data | ### Passwordless Authentication | Product | Score | Reviews | |---|---|---| | **OneLogin** | N/A | N/A | | **SAP Customer Identity and Access Management** | N/A | N/A | #### Functionality | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **FIDO2-compliant** | Not enough data | Not enough data | | **Works with hardware security keys** | Not enough data | Not enough data | | **Multiple authentication methods** | Not enough data | Not enough data | | **Offline or no-phone solution** | Not enough data | Not enough data | ### Identity and Access Management (IAM) | Product | Score | Reviews | |---|---|---| | **OneLogin** | 8.9/10 | 56 | | **SAP Customer Identity and Access Management** | N/A | N/A | #### Functionality | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **User provisioning** | 8.8 (42 reviews) | Not enough data | | **Password manager** | 8.7 (39 reviews) | Not enough data | | **Single Sign-on** | 9.3 (48 reviews) | Not enough data | | **Enforces policies** | 9.0 (42 reviews) | Not enough data | | **Authentication** | 9.3 (48 reviews) | Not enough data | | **Multi-factor authentication** | 9.3 (46 reviews) | Not enough data | #### Type | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **On-premises solution** | 8.7 (26 reviews) | Not enough data | | **Cloud-solution** | 9.3 (41 reviews) | Not enough data | #### Reporting | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Tracking** | 8.4 (35 reviews) | Not enough data | | **Reporting** | 7.8 (40 reviews) | Not enough data | | **Access & Permission Change Reporting** | Not enough data | Not enough data | | **Compliance & Audit Trail Export** | Not enough data | Not enough data | #### Authentication & Authorization - Identity and Access Management (IAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Adaptive & Contextual Access Control** | Not enough data | Not enough data | #### Administration & Governance - Identity and Access Management (IAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Identity Lifecycle Management** | Not enough data | Not enough data | | **Self‑Service Account Management** | Not enough data | Not enough data | #### Generative AI - Identity and Access Management (IAM) | Feature | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **AI‑Driven Access Anomaly Detection** | Not enough data | Not enough data | | **Automated Policy Tuning** | Not enough data | Not enough data | | **Predictive Role Recommendations** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) **Unique to OneLogin (3):** [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) **Unique to SAP Customer Identity and Access Management (1):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication) --- ## Reviewer Demographics ### By Company Size | Segment | OneLogin | SAP Customer Identity and Access Management | |---|---|---| | **Small-Business** | 9.9% | 20.7% | | **Mid-Market** | 49.8% | 31.0% | | **Enterprise** | 40.3% | 48.3% | ### By Industry #### OneLogin - **Computer Software:** 12.8% - **Education Management:** 11.7% - **Information Technology and Services:** 7.0% - **Marketing and Advertising:** 5.5% - **Higher Education:** 4.8% - **Computer & Network Security:** 4.8% - **Internet:** 3.7% - **Non-Profit Organization Management:** 3.7% - **Real Estate:** 2.9% - **Telecommunications:** 2.6% - **Other:** 40.7% #### SAP Customer Identity and Access Management - **Information Technology and Services:** 20.7% - **Business Supplies and Equipment:** 10.3% - **Marketing and Advertising:** 6.9% - **Pharmaceuticals:** 6.9% - **Transportation/Trucking/Railroad:** 6.9% - **Publishing:** 3.4% - **Management Consulting:** 3.4% - **Machinery:** 3.4% - **Logistics and Supply Chain:** 3.4% - **Investment Management:** 3.4% - **Other:** 31.0% --- ## Alternatives ### Alternatives to OneLogin - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) — 4.5/5 stars (130 reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (276 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1807 reviews) - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1318 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (912 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4020 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (517 reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (124 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2056 reviews) - [miniOrange Identity & Access Management](https://www.g2.com/products/miniorange-identity-access-management/reviews) — 4.6/5 stars (41 reviews) ### Alternatives to SAP Customer Identity and Access Management - [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1318 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (912 reviews) - [Frontegg](https://www.g2.com/products/frontegg/reviews) — 4.8/5 stars (365 reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4007 reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2056 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1807 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (517 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4020 reviews) - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1235 reviews) - [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) — 4.5/5 stars (642 reviews) --- ## Top Discussions ### OneLogin - Title: [Is OneLogin safe?](https://www.g2.com/discussions/is-onelogin-safe) — 3 comments > **Top comment:** "Yes, this program is safe. Onelogin was created to make logging in easy all in one place with one password. " - Title: [When will the sandbox feature be rolled out?](https://www.g2.com/discussions/when-will-the-sandbox-feature-be-rolled-out) — 2 comments, 1 upvote > **Top comment:** "Oct 2019" - Title: [What is OneLogin app?](https://www.g2.com/discussions/what-is-onelogin-app) — 1 comment > **Top comment:** "Onelogin is identity and access management platform which enables the user to access multiple applications by logging into a single platform. No need to..." - Title: [How do I log into OneLogin?](https://www.g2.com/discussions/how-do-i-log-into-onelogin) — 1 comment > **Top comment:** "Download the OneLogin app on your phone On your computer, go to OneLogin.com Enter your work email Enter your password You’ll be sent a verification code..." ### SAP Customer Identity and Access Management No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onelogin-vs-sap-customer-identity-and-access-management)