G2 reviewers report that Paycom excels in user experience, with many users highlighting its intuitive interface and ease of navigation. One user mentioned, "Is very simple and easy for employees to understand the process," which reflects the overall satisfaction with the platform's usability.
Users say that ONEHCM provides standout support, with feedback indicating that customer service is readily available when needed. A reviewer noted, "Not to mention customer support is always there to help if you ever need it," showcasing the platform's commitment to assisting its users.
Reviewers mention that Paycom's implementation process is quick and efficient, with users appreciating the intuitive onboarding wizard that helps them get started without hassle. This contrasts with ONEHCM, where some users feel that while the system is easy to use, the reporting features could benefit from further depth.
According to verified reviews, Paycom has a significantly higher overall satisfaction score compared to ONEHCM, indicating that users generally find it to be a more reliable choice for payroll and HR needs. One user stated, "I have access to everything I could possibly need for work, taxes, changing my address, my schedule, and more," highlighting the comprehensive nature of Paycom's offerings.
G2 reviewers highlight that while ONEHCM is praised for its all-in-one HR and payroll capabilities, some users feel it lacks the same level of integration and customization options that Paycom offers. A user mentioned, "One point HCM helps me one point of service for all my needs like payroll, onboarding, exit process," but there are hints that more flexibility could enhance the experience.
Users report that Paycom's mobile capabilities are particularly strong, with many appreciating the ease of accessing payroll and HR functions on the go. In contrast, ONEHCM's mobile features received mixed feedback, with some users finding them less robust, as indicated by comments on the need for improvement in mobile shift scheduling.
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How does a “single HCM database architecture” differ from “integrated HR technologies”?
1 Comment
Official Response from ONEHCM
OnePoint HCM solution offers users a unified platform for the entire workforce. A single database architecture means there is a single employee record,...Read more
How does real-time data empower decisions and business agility vs “batch data”?
1 Comment
Official Response from ONEHCM
Our single-database HCM platform ensures that your employee information and data is shared seamlessly across the entire application. Real-time data provides...Read more
Why is OnePoint's professional implementation support important?
1 Comment
Official Response from ONEHCM
Implementing an enterprise HCM solution requires a significant amount of time, effort and resources to configure all aspects of the system to your unique...Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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