Compare ONEHCM and Paychex 
At a Glance
Market Segments
Mid-Market (81.3% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
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Contact Vendor for Pricing
ONEHCM
Star Rating
(65)4.3 out of 5
Market Segments
Mid-Market (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
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Learn more about ONEHCMPaychex
Star Rating
(1,651)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate payroll processes. One user highlighted the ability to see their paycheck in real time and appreciated having a central location for pay and benefits.
- Users say that ONEHCM stands out for its ease of use and cohesive layout, which simplifies navigation. Reviewers have noted that customer support is readily available, enhancing the overall user experience when assistance is needed.
- According to verified reviews, Paychex offers a highly customizable experience, allowing users to tailor dashboards and reports to their specific needs. One user mentioned the helpfulness of dedicated account representatives in creating custom reports when needed.
- Reviewers mention that ONEHCM provides a comprehensive solution for various HR needs, including payroll, onboarding, and exit processes. Users appreciate the all-in-one service that simplifies their HR management tasks.
- G2 reviewers highlight that Paychex has a quicker implementation process, with users praising the smooth addition of candidates for payroll. This efficiency can be a significant advantage for businesses looking to streamline their payroll setup.
- Users report that while Paychex has a solid performance in many areas, ONEHCM shines in customer support quality, with users noting the responsiveness and knowledge of their support team, which can be crucial for resolving issues quickly.
Pricing
Entry-Level Pricing
ONEHCM
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- Payroll
- Human Resources
- Time and Labor
Free Trial
ONEHCM
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.9
60
8.7
1,318
Ease of Use
8.3
60
8.5
1,379
Ease of Setup
8.0
55
8.3
989
Ease of Admin
8.6
57
8.5
966
Quality of Support
9.3
60
8.3
1,272
Has the product been a good partner in doing business?
9.0
57
8.5
964
Product Direction (% positive)
8.6
60
7.5
1,296
Features by Category
Core HR
9.0
27
8.1
114
9.2
30
7.9
107
9.2
19
7.8
53
9.3
23
8.1
77
9.2
24
8.4
114
9.0
29
7.8
115
Generative AI
Not enough data
4.3
5
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
8.6
44
|
Verified
8.6
854
|
Verified
8.7
36
|
Verified
8.0
546
|
Verified
8.2
40
|
Verified
8.3
529
|
Verified
Administration
9.4
47
|
Verified
8.7
863
|
Verified
9.3
48
|
Verified
7.9
562
|
Verified
9.6
48
|
Verified
9.3
933
|
Verified
9.3
28
|
Verified
8.5
407
|
Verified
9.1
47
|
Verified
8.9
779
|
Verified
9.2
47
|
Verified
8.7
563
|
Verified
9.1
45
|
Verified
8.6
457
|
Verified
9.6
48
|
Verified
9.1
782
|
Verified
9.6
46
|
Verified
9.1
832
|
Verified
Taxes
9.3
46
|
Verified
9.1
879
|
Verified
9.4
44
|
Verified
9.0
834
|
Verified
9.3
43
|
Verified
9.1
827
|
Verified
Integration
8.7
21
|
Verified
7.8
263
|
Verified
9.3
32
|
Verified
7.7
302
|
Verified
8.9
25
|
Verified
7.7
306
|
Verified
8.3
24
|
Verified
7.6
265
|
Verified
Platform
8.9
45
|
Verified
8.6
861
|
Verified
9.0
45
|
Verified
8.6
840
|
Verified
9.0
45
|
Verified
8.7
876
|
Verified
9.1
43
|
Verified
8.7
728
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.4
26
Logistics
Not enough data
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Management
Not enough data
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Monitoring
Not enough data
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
Not enough data
6.6
49
Not enough data
7.5
21
|
Verified
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Recruiting and Onboarding
Not enough data
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Workforce Management Platform Features
8.7
18
8.8
31
8.5
21
8.0
27
8.9
28
8.6
68
9.2
25
8.4
67
8.7
20
8.4
29
8.9
18
Feature Not Available
8.6
20
8.8
41
9.1
26
9.0
59
8.1
18
7.7
27
8.4
25
8.2
38
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
410
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.5
424
Categories
Categories
Shared Categories
ONEHCM and Paychex are categorized as Payroll, Workforce Management, and Core HR
Unique Categories
ONEHCM has no unique categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
ONEHCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
14.1%
Automotive
4.7%
Consumer Goods
4.7%
Real Estate
4.7%
Hospital & Health Care
4.7%
Other
67.2%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
We would love to refer OnePoint, how do we do this?
1 Comment
HH
Hi Araxie, I can't tell how long this inquiry has been sitting in our G2 portal, but we are happy to speak with you to learn what you do. For example we...Read more
Where do I send OnePoint's sales team the referrals?
1 Comment
CK
https://onehcm.com/request-demo/Read more
What are the benefits of always being on the latest version of an HCM software platform?
1 Comment
Official Response from ONEHCM
No matter what your business does, change is inevitable. So choosing aan HCM platform that is built on modern, web architecture in a multi-tenant environment...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
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