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Compare ONEHCM and Paychex 
Featured Products
At a Glance
Market Segments
Mid-Market (81.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
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Contact Vendor for Pricing
ONEHCM
Star Rating
(65)4.3 out of 5
Market Segments
Mid-Market (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
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Learn more about ONEHCMPaychex
Star Rating
(1,636)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate payroll processes. One user highlighted the ability to see their paycheck in real time and appreciated having a central location for pay and benefits.
- Users say that ONEHCM stands out for its ease of use and cohesive layout, which simplifies navigation. Reviewers have noted that customer support is readily available, enhancing the overall user experience when assistance is needed.
- According to verified reviews, Paychex offers a highly customizable experience, allowing users to tailor dashboards and reports to their specific needs. One user mentioned the helpfulness of dedicated account representatives in creating custom reports when needed.
- Reviewers mention that ONEHCM provides a comprehensive solution for various HR needs, including payroll, onboarding, and exit processes. Users appreciate the all-in-one service that simplifies their HR management tasks.
- G2 reviewers highlight that Paychex has a quicker implementation process, with users praising the smooth addition of candidates for payroll. This efficiency can be a significant advantage for businesses looking to streamline their payroll setup.
- Users report that while Paychex has a solid performance in many areas, ONEHCM shines in customer support quality, with users noting the responsiveness and knowledge of their support team, which can be crucial for resolving issues quickly.
Pricing
Entry-Level Pricing
ONEHCM
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- Payroll
- Human Resources
- Time and Labor
Free Trial
ONEHCM
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.9
60
8.7
1,309
Ease of Use
8.3
60
8.5
1,370
Ease of Setup
8.0
55
8.3
979
Ease of Admin
8.6
57
8.5
957
Quality of Support
9.3
60
8.3
1,262
Has the product been a good partner in doing business?
9.0
57
8.5
956
Product Direction (% positive)
8.6
60
7.5
1,286
Features by Category
Core HR
9.0
27
8.1
113
9.2
30
7.8
106
9.2
19
7.8
52
9.3
23
8.1
76
9.2
24
8.4
113
9.0
29
7.7
114
Generative AI
Not enough data
4.3
5
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
8.6
44
|
Verified
8.6
853
|
Verified
8.7
36
|
Verified
8.0
546
|
Verified
8.2
40
|
Verified
8.3
529
|
Verified
Administration
9.4
47
|
Verified
8.7
859
|
Verified
9.3
48
|
Verified
7.9
562
|
Verified
9.6
48
|
Verified
9.3
931
|
Verified
9.3
28
|
Verified
8.5
406
|
Verified
9.1
47
|
Verified
8.9
779
|
Verified
9.2
47
|
Verified
8.7
563
|
Verified
9.1
45
|
Verified
8.6
456
|
Verified
9.6
48
|
Verified
9.1
782
|
Verified
9.6
46
|
Verified
9.1
830
|
Verified
Taxes
9.3
46
|
Verified
9.1
879
|
Verified
9.4
44
|
Verified
9.0
834
|
Verified
9.3
43
|
Verified
9.1
826
|
Verified
Integration
8.7
21
|
Verified
7.8
262
|
Verified
9.3
32
|
Verified
7.7
302
|
Verified
8.9
25
|
Verified
7.7
306
|
Verified
8.3
24
|
Verified
7.6
265
|
Verified
Platform
8.9
45
|
Verified
8.6
860
|
Verified
9.0
45
|
Verified
8.6
839
|
Verified
9.0
45
|
Verified
8.8
872
|
Verified
9.1
43
|
Verified
8.7
727
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Workforce Management Platform Features
8.7
18
8.8
31
8.5
21
8.0
27
8.9
28
8.6
68
9.2
25
8.4
67
8.7
20
8.4
29
8.9
18
Feature Not Available
8.6
20
8.8
41
9.1
26
9.0
59
8.1
18
7.7
27
8.4
25
8.2
38
Platform
8.7
30
7.5
312
8.9
17
7.4
165
9.0
19
Feature Not Available
9.1
33
8.3
400
8.8
33
8.5
409
9.0
29
8.0
292
9.1
34
8.2
401
9.0
32
8.4
423
Categories
Categories
Shared Categories
ONEHCM and Paychex are categorized as Payroll, Workforce Management, and Core HR
Unique Categories
ONEHCM has no unique categories
Reviews
Reviewers' Company Size
ONEHCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
14.1%
Real Estate
4.7%
Insurance
4.7%
Hospital & Health Care
4.7%
Consumer Goods
4.7%
Other
67.2%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.2%
Discussions
How does a “single HCM database architecture” differ from “integrated HR technologies”?
1 Comment
Official Response from ONEHCM
OnePoint HCM solution offers users a unified platform for the entire workforce. A single database architecture means there is a single employee record,...Read more
How does real-time data empower decisions and business agility vs “batch data”?
1 Comment
Official Response from ONEHCM
Our single-database HCM platform ensures that your employee information and data is shared seamlessly across the entire application. Real-time data provides...Read more
Why is OnePoint's professional implementation support important?
1 Comment
Official Response from ONEHCM
Implementing an enterprise HCM solution requires a significant amount of time, effort and resources to configure all aspects of the system to your unique...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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