# Agentforce Sales (formerly Salesforce Sales Cloud) vs OneHash CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Agentforce Sales excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OneHash CRM. Users appreciate its ability to improve pipeline visibility and automate repetitive tasks, making it a powerful tool for sales teams. - **Users say** that OneHash CRM offers a user-friendly interface and good customer support, which is particularly beneficial for small businesses. Reviewers highlight its ease of use and quick data demonstration, making it accessible for teams with varying technical skills. - **According to verified reviews** , Agentforce Sales provides a comprehensive solution for managing leads and customer interactions, with users noting that everything is available in one place. This integration helps streamline the sales process and enhances organizational efficiency. - **Reviewers mention** that OneHash CRM shines in its ability to manage multiple currencies, which is a significant advantage for organizations operating in different countries. This feature allows for real-time currency exchange rates, making financial management smoother. - **G2 reviewers highlight** that while Agentforce Sales has a robust feature set, including advanced reporting and dashboard capabilities, it may require a steeper learning curve for new users compared to OneHash CRM, which is praised for its intuitive setup. - **Users report** that both platforms have strong customer support, but OneHash CRM receives slightly higher marks in this area. Reviewers appreciate the responsiveness and helpfulness of the support team, which can be crucial for small businesses needing quick assistance. | | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 25,865 | 71 | | **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (75.4% of reviews) | | **Entry Level Price** | $25.00 1 User Per Month | Free Trial 7 OneHash CRM Per Month | --- ## Top Pros & Cons ### Agentforce Sales (formerly Salesforce Sales Cloud) Pros: - Ease of Use (3657 reviews) - Features (3166 reviews) Cons: - Learning Curve (1830 reviews) - Limitations (1411 reviews) ### OneHash CRM Pros: - Ease of Use (18 reviews) - Comprehensive Features (10 reviews) Cons: - Learning Curve (10 reviews) - Limited Customization (9 reviews) --- ## Ratings Comparison | Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Meets Requirements** | 8.8 (14222 reviews) | 8.8 (51 reviews) | | **Ease of Use** | 8.2 (18240 reviews) | 8.3 (51 reviews) | | **Ease of Setup** | 7.8 (9175 reviews) | 8.3 (36 reviews) | | **Ease of Admin** | 7.9 (4503 reviews) | 8.6 (33 reviews) | | **Quality of Support** | 8.1 (12422 reviews) | 8.9 (47 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (4469 reviews) | 8.4 (30 reviews) | | **Product Direction (% positive)** | 8.3 (13841 reviews) | 8.2 (46 reviews) | --- ## Pricing ### Agentforce Sales (formerly Salesforce Sales Cloud) #### Entry-Level Pricing Plan: Starter Edition Price: $25.00 1 User Per Month Description: Out-of-the-box CRM for up to 10 users Key Features: - Automatic data capture - Lead Management - Opportunity Management [Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing) #### Free Trial Yes ### OneHash CRM #### Entry-Level Pricing Plan: Free Trial Price: Free Trial 7 OneHash CRM Per Month Description: Reap the Benefits of our Exclusive Deal Instead of our regular $10 per user/per month pricing, we’re offering an unlimited users deal. Key Features: - Multi company, - Multi Language - Drip Campaign [Browse all 4 editions](https://www.g2.com/products/onehash-crm/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11211 | | **OneHash CRM** | 8.8/10 | 40 | #### Sales Force Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Contact & Account Management** | 8.8 (9651 reviews) ✓ Verified | 9.0 (28 reviews) | | **Partner Relationship Mgmt. (PRM)** | 8.3 (6403 reviews) ✓ Verified | 8.8 (23 reviews) | | **Opportunity & Pipeline Mgmt.** | 8.7 (9382 reviews) ✓ Verified | 8.6 (30 reviews) | | **Task / Activity Management** | 8.3 (9574 reviews) ✓ Verified | 8.5 (32 reviews) | | **Territory & Quota Management** | 8.0 (7327 reviews) ✓ Verified | 8.9 (22 reviews) | | **Desktop Integration** | 8.2 (7632 reviews) ✓ Verified | 9.1 (24 reviews) | | **Product & Price List Management** | 8.0 (6768 reviews) ✓ Verified | 8.6 (28 reviews) | | **Quote & Order Management** | 8.1 (6671 reviews) ✓ Verified | 8.5 (26 reviews) | | **Customer Contract Management** | 8.3 (7421 reviews) ✓ Verified | 8.8 (27 reviews) | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Email Marketing** | 8.0 (6682 reviews) ✓ Verified | 8.3 (28 reviews) | | **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | 8.6 (28 reviews) | | **Lead Management** | 8.5 (8157 reviews) ✓ Verified | 8.8 (33 reviews) | | **Marketing ROI Analytics** | 7.9 (5429 reviews) | 9.2 (22 reviews) | | **Email Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Case Management** | 8.3 (6841 reviews) ✓ Verified | 8.6 (24 reviews) | | **Customer Support Portal** | 8.1 (6388 reviews) ✓ Verified | 8.8 (27 reviews) | | **Knowledge Base** | 8.2 (6793 reviews) ✓ Verified | 8.5 (27 reviews) | | **Call Center Features** | 8.0 (5499 reviews) ✓ Verified | 8.7 (23 reviews) | | **Support Analytics** | 8.2 (5989 reviews) ✓ Verified | 8.9 (23 reviews) | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Reporting** | 8.5 (9070 reviews) ✓ Verified | 8.6 (29 reviews) | | **Dashboards** | 8.5 (9229 reviews) ✓ Verified | 8.5 (34 reviews) | | **Forecasting** | 8.2 (7490 reviews) ✓ Verified | 8.7 (25 reviews) | #### Mobile & Social | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Social Collaboration Features** | 7.9 (5638 reviews) ✓ Verified | 9.0 (22 reviews) | | **Social Network Integration** | 7.8 (5247 reviews) ✓ Verified | 8.7 (22 reviews) | | **Mobile User Support** | 7.7 (6114 reviews) ✓ Verified | 8.9 (24 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customization** | 8.5 (3712 reviews) ✓ Verified | 9.1 (25 reviews) | | **Workflow Capability** | 8.5 (3715 reviews) ✓ Verified | 9.0 (23 reviews) | | **User, Role, and Access Management** | 8.6 (3650 reviews) ✓ Verified | 9.3 (30 reviews) | | **Internationalization** | 8.4 (2906 reviews) ✓ Verified | 9.0 (22 reviews) | | **Sandbox / Test Environments** | 8.5 (3189 reviews) ✓ Verified | 9.6 (19 reviews) | | **Document & Content Mgmt.** | 8.1 (3206 reviews) ✓ Verified | 9.0 (19 reviews) | | **Performance and Reliability** | 8.7 (3704 reviews) ✓ Verified | 8.8 (24 reviews) | | **Output Document Generation** | 8.1 (3033 reviews) | 9.3 (23 reviews) | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Import & Export Tools** | 8.5 (2616 reviews) ✓ Verified | 9.2 (25 reviews) | | **Integration APIs** | 8.5 (3119 reviews) ✓ Verified | 8.6 (23 reviews) | | **Breadth of Partner Applications** | 8.5 (2923 reviews) ✓ Verified | 9.3 (20 reviews) | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Generation** | 7.6 (905 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.2 (305 reviews) | Not enough data | | **Multi-step Planning** | 8.0 (255 reviews) | Not enough data | | **Cross-system Integration** | 8.4 (283 reviews) | Not enough data | | **Adaptive Learning** | 8.1 (239 reviews) | Not enough data | | **Natural Language Interaction** | 8.1 (245 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (272 reviews) | Not enough data | | **Decision Making** | 8.3 (269 reviews) | Not enough data | | **Calendar/Reminder System** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | ### Business Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Reports | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Reports Interface** | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | Not enough data | | **Graphs and Charts** | Not enough data | Not enough data | | **Score Cards** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Marketing Reports** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Interactive Reports** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | #### Self Service | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Calculated Fields** | Not enough data | Not enough data | | **Data Column Filtering** | Not enough data | Not enough data | | **Data Discovery** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Collaboration / Workflow** | Not enough data | Not enough data | | **Automodeling** | Not enough data | Not enough data | | **Natural Language Search** | Not enough data | Not enough data | | **Visual Discovery** | Not enough data | Not enough data | | **Data Blending** | Not enough data | Not enough data | | **Data Blending** | Not enough data | Not enough data | #### Advanced Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Big Data Services** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | #### Building Reports | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Transformation** | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Mobile User Support** | Not enough data | Not enough data | | **Customization ** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customizable Branding** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Ad hoc Reporting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Publishing/Sharing** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Strategic Planning** | Not enough data | Not enough data | | **Self Service Data Preparation** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Text Analysis** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Data Mapping** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Trend/Problem Indicators** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Profitability Analysis** | Not enough data | Not enough data | | **OLAP** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **Key Performance Indicators** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Data Mining** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Ad hoc Query** | Not enough data | Not enough data | ### Sales Compensation | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | 9.4/10 | 9 | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Commission Calculator** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Commission Scheduling** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Commission Rules/Conditions** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | #### Sales Rep Portal | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Commission Estimator** | Not enough data | 9.0 (7 reviews) | | **Dispute Management** | Not enough data | 9.4 (6 reviews) | | **Compensation Statements** | Not enough data | 9.2 (6 reviews) | | **Plan Documents and Agreements** | Not enough data | 9.3 (7 reviews) | | **Individual and Team Performance Reports** | Not enough data | 8.9 (6 reviews) | | **Mobile User Support** | Not enough data | 8.8 (7 reviews) | | **Agency Commission** | Not enough data | Not enough data | | **Tiered Commissions** | Not enough data | Not enough data | | **Percentage Commissions** | Not enough data | Not enough data | | **Split Commissions** | Not enough data | Not enough data | | **Flat Commissions** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Incentive Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | #### Management Portal | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Sales Org Performance Reports** | Not enough data | 10.0 (5 reviews) | | **Monitor Sales Rep Performance** | Not enough data | 9.3 (5 reviews) | | **Territory Assignments/Management** | Not enough data | 9.4 (6 reviews) | | **Quota Assignments/Management** | Not enough data | 9.7 (5 reviews) | | **Commission splits and overrides** | Not enough data | 10.0 (5 reviews) | | **Workflow and Approvals** | Not enough data | 10.0 (6 reviews) | | **Budgeting** | Not enough data | 9.7 (6 reviews) | | **Customizable Reports** | Not enough data | Not enough data | #### Administration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Adjustments/Dispute Resolution** | Not enough data | 8.6 (6 reviews) | | **Comp Modeling - Ease of Admin** | Not enough data | 9.0 (7 reviews) | | **Comp Modeling - Design Flexibility** | Not enough data | 8.6 (7 reviews) | | **Comp Statement Calculation and Distribution** | Not enough data | 8.8 (7 reviews) | | **Reports and Dashboards** | Not enough data | 9.2 (8 reviews) | | **Sales Hierarchy Management** | Not enough data | 8.8 (7 reviews) | | **Activity Dashboard** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **CRM Integration** | Not enough data | 9.8 (7 reviews) | | **Financial Integration** | Not enough data | 9.5 (7 reviews) | | **HCM/HRIS Integration** | Not enough data | 9.7 (6 reviews) | | **Customization** | Not enough data | 10.0 (7 reviews) | | **APIs** | Not enough data | 9.5 (7 reviews) | | **Internationalization** | Not enough data | 10.0 (6 reviews) | | **Performance and Reliability** | Not enough data | 9.8 (7 reviews) | | **Accounting Integration** | Not enough data | Not enough data | #### Agentic AI - Sales Compensation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Accounting | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | 9.5/10 | 8 | #### General Ledger | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Journal Entries** | Not enough data | 9.4 (6 reviews) | | **Tags / Dimensions** | Not enough data | 9.4 (6 reviews) | | **Audit Trail** | Not enough data | 9.2 (6 reviews) | #### AI Assistant - Accounting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Accounting Assistant** | Not enough data | Not enough data | #### Accounts Receivable | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Invoice Customization** | Not enough data | 10.0 (5 reviews) | | **AR Automation** | Not enough data | 9.7 (5 reviews) | | **Collections Automation** | Not enough data | 10.0 (5 reviews) | #### Accounts Payable | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AP Automation** | Not enough data | 9.3 (5 reviews) | | **Payment Processing** | Not enough data | 9.7 (5 reviews) | | **Purchase Orders** | Not enough data | 9.7 (5 reviews) | | **Invoice Processing** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **ACH Payment Processing** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | #### Other Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Inventory Tracking / Ordering** | Not enough data | 9.4 (6 reviews) | | **Inventory Pricing and Costing** | Not enough data | 9.4 (6 reviews) | | **Inventory Reporting** | Not enough data | 9.4 (6 reviews) | | **Multi-Entity / Consolidation** | Not enough data | 9.7 (6 reviews) | | **Recognition Rules** | Not enough data | 9.7 (6 reviews) | | **Reconciliations** | Not enough data | 9.2 (6 reviews) | | **Payroll** | Not enough data | 10.0 (6 reviews) | | **Time and Expense** | Not enough data | 9.4 (6 reviews) | | **Cost Tracking** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Budget Tracking** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Financial Statements** | Not enough data | 9.5 (7 reviews) | | **Custom Reporting** | Not enough data | 9.3 (7 reviews) | | **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | | **Dashboards** | Not enough data | 8.3 (8 reviews) | | **Financial Reporting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customization** | Not enough data | 8.6 (6 reviews) | | **Workflow Capability** | Not enough data | 9.7 (5 reviews) | | **User, Role, and Access Management** | Not enough data | 8.9 (6 reviews) | | **Internationalization** | Not enough data | 9.7 (5 reviews) | | **Performance and Reliability** | Not enough data | 9.2 (6 reviews) | | **Output Document Generation** | Not enough data | 9.7 (5 reviews) | | **Mobile Access** | Not enough data | Not enough data | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Import and Export Tools** | Not enough data | 9.0 (7 reviews) | | **Integration APIs** | Not enough data | 8.8 (8 reviews) | | **Breadth of Partner Applications** | Not enough data | 9.0 (7 reviews) | | **Collaboration Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | #### Cash Flow | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Track Cash Flow** | Not enough data | 9.7 (5 reviews) | | **Income and Expenses** | Not enough data | 10.0 (5 reviews) | | **File Exports** | Not enough data | 10.0 (5 reviews) | #### Budgeting & Forecasting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | | **Data Import** | Not enough data | 10.0 (5 reviews) | | **Versioning** | Not enough data | 9.3 (5 reviews) | | **Historical Data** | Not enough data | 9.7 (5 reviews) | #### Revenue | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Revenue Types** | Not enough data | 9.7 (5 reviews) | | **Revenue Allocation** | Not enough data | 9.7 (5 reviews) | | **Scheduling** | Not enough data | 9.7 (5 reviews) | #### Payroll | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Direct Deposit** | Not enough data | 9.7 (5 reviews) | | **Check/W-2 Printing** | Not enough data | 9.7 (5 reviews) | | **Tax Calculation** | Not enough data | 10.0 (5 reviews) | | **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | #### AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Extraction** | Not enough data | Not enough data | | **Invoice Processing** | Not enough data | Not enough data | | **Expense Management** | Not enough data | Not enough data | | **Fraud Detection** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Support Chatbots** | Not enough data | Not enough data | | **Bank Reconciliations** | Not enough data | Not enough data | | **Report Generation** | Not enough data | Not enough data | | **Customizable Alerts** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Sales Tax Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Tax Management** | Not enough data | Not enough data | | **Fixed Asset Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Order Management** | Not enough data | Not enough data | | **Sales Order Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **Cash Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **Financial Consolidation & Close Management** | Not enough data | Not enough data | | **Transaction Management** | Not enough data | Not enough data | #### Mobile Applications - Accounting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Cloud Integration** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **UI** | Not enough data | Not enough data | | **Offline** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Tracking** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | #### Agentic AI - Accounting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Multi-Location** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Accounts Payable** | Not enough data | Not enough data | | **Fund Accounting** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Chart of Accounts** | Not enough data | Not enough data | | **Project Accounting** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Accounts Receivable** | Not enough data | Not enough data | | **Recurring/Subscription Billing** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Income & Balance Sheet** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **General Ledger** | Not enough data | Not enough data | | **Currency Conversion** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Estimating** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Financial Analysis** | Not enough data | Not enough data | | **Transaction History** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Automatic Billing** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **For Distributors** | Not enough data | Not enough data | | **Bills of Material** | Not enough data | Not enough data | | **Financial Data Protection** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **For CPA Firms** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Cash Flow Analysis** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Multi-Company** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | ### Payroll | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | 9.2/10 | 7 | #### Employee Self Service | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Web Portal** | Not enough data | 9.4 (6 reviews) | | **Benefits Manager** | Not enough data | 8.3 (6 reviews) | | **Mobile** | Not enough data | 8.6 (6 reviews) | | **Self Service Portal** | Not enough data | Not enough data | #### Administration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Payroll Entry** | Not enough data | 9.7 (6 reviews) | | **Time Off Accrual** | Not enough data | 9.4 (6 reviews) | | **Direct Deposit** | Not enough data | 9.2 (6 reviews) | | **Expense Reimbursement** | Not enough data | 9.3 (5 reviews) | | **Pre-tax Deductions** | Not enough data | 9.0 (5 reviews) | | **Wage Garnishment** | Not enough data | Not enough data | | **Approvals** | Not enough data | 9.3 (5 reviews) | | **Check/W-2 Printing** | Not enough data | Not enough data | | **Check/W-2 Delivery** | Not enough data | Not enough data | | **Split Deposits** | Not enough data | Not enough data | #### Taxes | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Tax Calculation** | Not enough data | 9.2 (6 reviews) | | **Tax Filing** | Not enough data | 9.4 (6 reviews) | | **Automatic Tax Payment** | Not enough data | 9.3 (5 reviews) | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **API / Integration** | Not enough data | 8.9 (6 reviews) | | **Time Tracking Integration** | Not enough data | 9.4 (6 reviews) | | **Accounting Integration** | Not enough data | 9.4 (6 reviews) | | **Core HR Integration** | Not enough data | 8.9 (6 reviews) | | **API** | Not enough data | Not enough data | | **401(k) Tracking** | Not enough data | Not enough data | | **Expense Tracking** | Not enough data | Not enough data | | **Vacation/Leave Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | | **User, Role, and Access Management** | Not enough data | 9.7 (5 reviews) | | **Performance and Reliability** | Not enough data | 9.0 (5 reviews) | | **Scalability** | Not enough data | 9.7 (5 reviews) | | **Payroll Reporting** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Benefits Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Cash Flow Management** | Not enough data | Not enough data | | **Team Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Attendance Management** | Not enough data | Not enough data | | **Deduction Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Reimbursement Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Receipt Management** | Not enough data | Not enough data | | **Time Off Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Expense Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Reminders** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **W-2 Preparation** | Not enough data | Not enough data | | **Multi-Country** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Employee Self Service** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Multi-State** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Tax Compliance** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Payroll Outsourcing** | Not enough data | Not enough data | | **Expense Claims** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Corporate/Business** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **1099 Preparation** | Not enough data | Not enough data | | **Auto Update** | Not enough data | Not enough data | | **Time & Attendance** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Employee Onboarding** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **For Accountants** | Not enough data | Not enough data | | **For CPA Firms** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | ### Location Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 | | **OneHash CRM** | N/A | N/A | #### Cartography | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Map Design** | 8.6 (35 reviews) | Not enough data | | **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | | **Data Visualization** | 8.6 (35 reviews) | Not enough data | | **Overlaying** | 8.3 (35 reviews) | Not enough data | | **Data Mapping** | Not enough data | Not enough data | #### Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | | **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | | **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | | **Data Stream** | 8.4 (30 reviews) | Not enough data | | **Demographic Data** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Trade Area Analysis** | Not enough data | Not enough data | #### Reporting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Transformation** | 8.6 (29 reviews) | Not enough data | | **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | | **API Integrations** | 8.6 (22 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customizable Reports** | Not enough data | Not enough data | | **Geotargeting** | Not enough data | Not enough data | | **Ad hoc Reporting** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Geocoding** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Behavioral Analytics** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Database Support** | Not enough data | Not enough data | | **2D/3D Designing** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Geofencing** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **CAD Tools** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Heatmaps** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Lead Generation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 | | **OneHash CRM** | N/A | N/A | #### Lead Facilitation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | | **Lead Qualification** | 8.8 (297 reviews) | Not enough data | | **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | | **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | #### Organization | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | | **Data Entry** | 8.8 (348 reviews) | Not enough data | | **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | #### Performance Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Coaching ** | 8.4 (286 reviews) | Not enough data | | **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | | **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Generation** | 8.4 (125 reviews) | Not enough data | | **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | | **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | | **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | | **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | | **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | | **Decision Making** | 9.3 (29 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Email Response Control** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **AI Writing Assistant** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Lead Engagement** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 619 | | **OneHash CRM** | N/A | N/A | #### Integrated Workflows | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Task Management** | 8.7 (521 reviews) | Not enough data | | **Email Tracking/Automation** | 8.5 (510 reviews) | Not enough data | | **Calls and Voice** | 8.1 (465 reviews) | Not enough data | | **Other Outreach Options ** | 8.1 (459 reviews) | Not enough data | | **CRM Integration** | 8.9 (524 reviews) | Not enough data | | **Calendar** | 8.4 (467 reviews) | Not enough data | | **Shared Records** | 8.6 (480 reviews) | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Content Management** | 8.4 (482 reviews) | Not enough data | | **Workflow Management** | 8.7 (501 reviews) | Not enough data | | **Workflow Performance** | 8.7 (498 reviews) | Not enough data | | **Sales Coaching and Insights** | 8.3 (481 reviews) | Not enough data | | **Gamification** | 7.8 (414 reviews) | Not enough data | #### AI and Automation | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Prioritization** | 8.5 (463 reviews) | Not enough data | | **Lead Scoring** | 8.4 (470 reviews) | Not enough data | | **Best Time of Day Scheduling** | 8.3 (426 reviews) | Not enough data | | **Buyer Intelligence** | 8.0 (430 reviews) | Not enough data | | **Machine Learning** | 7.8 (415 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Generation** | 7.4 (268 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.3 (87 reviews) | Not enough data | | **Multi-step Planning** | 8.5 (88 reviews) | Not enough data | | **Cross-system Integration** | 8.6 (86 reviews) | Not enough data | | **Adaptive Learning** | 8.4 (87 reviews) | Not enough data | | **Natural Language Interaction** | 8.4 (87 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (87 reviews) | Not enough data | | **Decision Making** | 8.5 (87 reviews) | Not enough data | | **Strategic Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Prospecting Tools** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 185 | | **OneHash CRM** | N/A | N/A | #### Call Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Call Recording** | 8.7 (134 reviews) | Not enough data | | **Machine Learning** | 8.6 (138 reviews) | Not enough data | | **Call Analysis** | 8.7 (134 reviews) | Not enough data | | **Lead Qualification** | 8.9 (135 reviews) | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customer Scoring** | 8.7 (143 reviews) | Not enough data | | **Speech-to-Text** | 8.7 (127 reviews) | Not enough data | | **Sentiment Analysis** | 9.3 (5 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Summarization** | 8.3 (61 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.8 (15 reviews) | Not enough data | | **Multi-step Planning** | 9.2 (16 reviews) | Not enough data | | **Cross-system Integration** | 9.4 (16 reviews) | Not enough data | | **Adaptive Learning** | 9.3 (16 reviews) | Not enough data | | **Natural Language Interaction** | 8.9 (15 reviews) | Not enough data | | **Proactive Assistance** | 8.9 (16 reviews) | Not enough data | | **Decision Making** | 9.2 (16 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | Not enough data | | **Playbooks** | Not enough data | Not enough data | | **Employee Coaching Tools** | Not enough data | Not enough data | | **Text Mining** | Not enough data | Not enough data | | **Trend/Problem Indicators** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Retention Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | ### ERP Systems | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Accounting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AP Automation** | Not enough data | Not enough data | | **AR Automation** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Budgeting / Forecasting** | Not enough data | Not enough data | | **Collections Automation** | Not enough data | Not enough data | | **Financial Statements** | Not enough data | Not enough data | | **Invoice Customization** | Not enough data | Not enough data | | **Journal Entries** | Not enough data | Not enough data | | **Monitor Cash Positions** | Not enough data | Not enough data | | **Multi-Entity / Consolidation** | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | | **Recognition Rules** | Not enough data | Not enough data | | **Reconciliations** | Not enough data | Not enough data | | **Tags / Dimensions** | Not enough data | Not enough data | | **Payments Scheduling** | Not enough data | Not enough data | | **Payment Batches** | Not enough data | Not enough data | | **Payment Settlements ** | Not enough data | Not enough data | | **Payment Methods** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | #### Back Office | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Allocation** | Not enough data | Not enough data | | **Asset Register** | Not enough data | Not enough data | | **Lean Management** | Not enough data | Not enough data | | **Maintenance** | Not enough data | Not enough data | | **Organization Management** | Not enough data | Not enough data | | **Payroll** | Not enough data | Not enough data | | **Portfolio Mix** | Not enough data | Not enough data | | **Purchase Orders** | Not enough data | Not enough data | | **Requisition** | Not enough data | Not enough data | | **Shift Scheduling** | Not enough data | Not enough data | | **Sourcing** | Not enough data | Not enough data | | **Status** | Not enough data | Not enough data | | **Time & Attendance Tracking** | Not enough data | Not enough data | | **Warranty Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Financial Management** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Time Off Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Supply Chain Management** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Warehouse Management** | Not enough data | Not enough data | | **Enterprise Asset Management** | Not enough data | Not enough data | | **Sales Management** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Distribution Management** | Not enough data | Not enough data | | **Marketing Management** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | #### Front Office | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **ATP** | Not enough data | Not enough data | | **Checkout Process** | Not enough data | Not enough data | | **Configuration Rules** | Not enough data | Not enough data | | **Contact & Account Management** | Not enough data | Not enough data | | **Customer Portal** | Not enough data | Not enough data | | **Field Service Booking** | Not enough data | Not enough data | | **Field Service Dispatch** | Not enough data | Not enough data | | **Product & Price List Management** | Not enough data | Not enough data | | **Product Catalog** | Not enough data | Not enough data | | **Promotions and Discounts** | Not enough data | Not enough data | | **Quote & Order Management** | Not enough data | Not enough data | | **Returns / Refunds** | Not enough data | Not enough data | | **Storefront Design Tools** | Not enough data | Not enough data | | **Territory & Quota Management** | Not enough data | Not enough data | | **Tickets** | Not enough data | Not enough data | | **Visual Configuration** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | #### Integration | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Breadth of Partner Applications** | Not enough data | Not enough data | | **Data Import and Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Productivity Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | #### Logistics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Centralized Inventory Database** | Not enough data | Not enough data | | **In Transit** | Not enough data | Not enough data | | **Inventory Forecasting** | Not enough data | Not enough data | | **Inventory Pricing and Costing** | Not enough data | Not enough data | | **Inventory Reporting** | Not enough data | Not enough data | | **Inventory Tracking / Ordering** | Not enough data | Not enough data | | **Picking Methods** | Not enough data | Not enough data | | **Picking Planning** | Not enough data | Not enough data | | **Receiving** | Not enough data | Not enough data | | **Shipping Options** | Not enough data | Not enough data | | **Manufacturing Planning** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customization** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | #### Production | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **BOM** | Not enough data | Not enough data | | **Defects** | Not enough data | Not enough data | | **Identify Demand** | Not enough data | Not enough data | | **Inspections** | Not enough data | Not enough data | | **Manage Resources** | Not enough data | Not enough data | | **MPS** | Not enough data | Not enough data | | **MRP** | Not enough data | Not enough data | | **Production Plans** | Not enough data | Not enough data | | **Rework** | Not enough data | Not enough data | | **Shop Floor** | Not enough data | Not enough data | | **Waste** | Not enough data | Not enough data | | **WIP** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Custom Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - ERP Systems | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Decision Making** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Import/Export** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Integrated Business Operations** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Bills of Material** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Business Intelligence** | Not enough data | Not enough data | ### Revenue Operations & Intelligence (RO&I) | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 86 | | **OneHash CRM** | N/A | N/A | #### Revenue Sourcing and Forecasting | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Revenue History** | 8.7 (68 reviews) | Not enough data | | **Pipeline Management** | 8.6 (71 reviews) | Not enough data | | **Dashboard Analytics** | 8.9 (71 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.6 (65 reviews) | Not enough data | | **Data Segmentation** | 8.6 (69 reviews) | Not enough data | | **Predictive Forecasting** | 8.3 (60 reviews) | Not enough data | | **Revenue Operations Cadence** | 8.3 (60 reviews) | Not enough data | #### CRM Data Enrichment | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Calendar Sync** | 8.1 (66 reviews) | Not enough data | | **Email Activity Capture** | 8.5 (64 reviews) | Not enough data | | **Conversation Intelligence** | 8.2 (61 reviews) | Not enough data | | **Marketing Leads** | 8.2 (68 reviews) | Not enough data | | **Contact Capture** | 8.6 (58 reviews) | Not enough data | #### Account Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Nonengaged Accounts** | 8.3 (65 reviews) | Not enough data | | **Account optimization** | 8.1 (65 reviews) | Not enough data | | **Historical Patterns** | 8.1 (62 reviews) | Not enough data | | **Rep Performance** | 8.3 (61 reviews) | Not enough data | | **Account Engagement** | 8.7 (58 reviews) | Not enough data | | **Historical Win/Loss Patterns** | 8.4 (58 reviews) | Not enough data | #### Agentic AI - Revenue Operations & Intelligence (RO&I) | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.3 (24 reviews) | Not enough data | | **Cross-system Integration** | 8.5 (25 reviews) | Not enough data | | **Adaptive Learning** | 8.6 (23 reviews) | Not enough data | | **Proactive Assistance** | 8.1 (23 reviews) | Not enough data | | **Decision Making** | 8.5 (25 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | ### Field Sales | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 | | **OneHash CRM** | N/A | N/A | #### Territory Mapping | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | | **Strategic Selling** | 8.6 (29 reviews) | Not enough data | | **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | #### Route Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Priority** | 8.9 (28 reviews) | Not enough data | | **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | | **Map Directions** | 9.1 (31 reviews) | Not enough data | #### Sales Performance Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Gamification** | 8.3 (26 reviews) | Not enough data | | **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | | **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | #### Presentation and Forms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | | **Digital Contracts** | 8.2 (28 reviews) | Not enough data | | **E-signature** | 8.5 (28 reviews) | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Customer History** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Payment Collection in the Field** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 183 | | **OneHash CRM** | N/A | N/A | #### Integrations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **MS Teams Integration** | 8.2 (160 reviews) | Not enough data | | **Email Integration** | 8.6 (162 reviews) | Not enough data | | **Zoom Integration** | 8.1 (161 reviews) | Not enough data | | **Google Meet Integration** | 8.1 (160 reviews) | Not enough data | | **Salesforce Integration** | 8.8 (163 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Custom Booking Page** | 8.1 (155 reviews) | Not enough data | | **Personalized Links** | 8.2 (159 reviews) | Not enough data | | **Personalized Web Embed** | 8.4 (158 reviews) | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Set Working Hours** | 8.4 (159 reviews) | Not enough data | | **Automatic Updates** | 8.3 (159 reviews) | Not enough data | | **Buffer Times** | 8.1 (161 reviews) | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.5 (36 reviews) | Not enough data | | **Multi-step Planning** | 8.5 (37 reviews) | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Task Scheduling** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Shift Swapping** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Real-time Scheduling** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Absence Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **Employee Scheduling** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Time Zone Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | ### Sales Planning | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 197 | | **OneHash CRM** | N/A | N/A | #### Sales Performance Features - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Account Scoring** | 8.5 (173 reviews) | Not enough data | | **Revenue Planning** | 8.5 (162 reviews) | Not enough data | | **Account Segmentation** | 8.5 (167 reviews) | Not enough data | | **Sales Performance** | 8.6 (169 reviews) | Not enough data | | **Sales Forecasting** | 8.7 (171 reviews) | Not enough data | | **Integrations** | 8.9 (167 reviews) | Not enough data | | **Scenario Modeling** | 8.2 (162 reviews) | Not enough data | #### Territory Management - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Territory Management** | 8.6 (164 reviews) | Not enough data | | **Territory Planning** | 8.5 (170 reviews) | Not enough data | #### Quota & Capacity Management - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Quota Management** | 8.4 (166 reviews) | Not enough data | | **Capacity Management** | 8.4 (174 reviews) | Not enough data | | **Quota Planning** | 8.4 (166 reviews) | Not enough data | #### Agentic AI - Sales Planning | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.5 (56 reviews) | Not enough data | | **Multi-step Planning** | 8.5 (55 reviews) | Not enough data | ### Lead Scoring | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 514 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Lead Scoring | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 7.9 (54 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (53 reviews) | Not enough data | | **Adaptive Learning** | 8.0 (54 reviews) | Not enough data | | **Decision Making** | 8.1 (55 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Attribution | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Opportunity** | 8.9 (453 reviews) | Not enough data | | **Lead Assignment** | 8.9 (459 reviews) | Not enough data | | **Pipeline Acceleration** | 8.6 (433 reviews) | Not enough data | #### Discovery | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Management** | 8.9 (463 reviews) | Not enough data | | **Scoring/Ranking** | 8.6 (452 reviews) | Not enough data | | **Lead Context** | 8.6 (430 reviews) | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | #### Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Conversion Viability** | 8.5 (417 reviews) | Not enough data | | **Workflow** | 8.6 (439 reviews) | Not enough data | #### Platform | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Synchronization** | 8.6 (429 reviews) | Not enough data | | **Analysis** | 8.6 (430 reviews) | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Demographic/Firmographic Data** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Drag & Drop** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Multiple Scoring Models** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Web Forms** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Data Enrichment** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Sales Performance Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.4 (67 reviews) | Not enough data | | **Natural Language Interaction** | 8.7 (67 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (68 reviews) | Not enough data | #### Incentives | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Badges** | 8.2 (431 reviews) | Not enough data | | **Triggers** | 8.4 (494 reviews) | Not enough data | | **Commission Calculator** | 8.0 (428 reviews) | Not enough data | | **Leaderboards** | 8.6 (506 reviews) | Not enough data | #### Personalization | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Profiles** | 8.6 (476 reviews) | Not enough data | | **Custom Reports** | 8.8 (554 reviews) | Not enough data | | **Dashboards** | 8.9 (587 reviews) | Not enough data | | **Goal Setting** | 8.6 (530 reviews) | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Incentive Management** | Not enough data | Not enough data | #### Administrative | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Integration** | 8.7 (558 reviews) | Not enough data | | **Employee Structure** | 8.5 (521 reviews) | Not enough data | | **Behavior Monitoring** | 8.4 (501 reviews) | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Generative AI** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Reward Programs** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Ongoing Performance Tracking** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Quota Planning** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Rewards Points** | Not enough data | Not enough data | | **Organizational Charting** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Milestone Tracking** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | | **Performance Appraisal** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Sales Onboarding & Training** | Not enough data | Not enough data | | **Employee Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Kanban Board** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Product Catalog** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Activity/News Feed** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Revenue Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 713 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.2 (60 reviews) | Not enough data | | **Multi-step Planning** | 8.4 (58 reviews) | Not enough data | | **Cross-system Integration** | 8.3 (58 reviews) | Not enough data | | **Adaptive Learning** | 8.3 (60 reviews) | Not enough data | | **Natural Language Interaction** | 8.4 (59 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (58 reviews) | Not enough data | | **Decision Making** | 8.4 (61 reviews) | Not enough data | #### Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Open Rates** | 8.3 (567 reviews) | Not enough data | | **Link Activity** | 8.4 (574 reviews) | Not enough data | | **Attachment Activity** | 8.3 (588 reviews) | Not enough data | #### Customizations | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Email Platform Integration** | 8.7 (621 reviews) | Not enough data | | **Email Scheduling** | 8.5 (590 reviews) | Not enough data | | **Notifications** | 8.5 (623 reviews) | Not enough data | | **Email Categorization** | 8.4 (568 reviews) | Not enough data | | **Templates** | 8.4 (596 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Generation** | 7.5 (287 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Contact Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Team Management** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | | **Subscription Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Mailing List Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.4 (77 reviews) | Not enough data | | **Cross-system Integration** | 8.7 (78 reviews) | Not enough data | | **Adaptive Learning** | 8.4 (77 reviews) | Not enough data | | **Natural Language Interaction** | 8.4 (76 reviews) | Not enough data | | **Proactive Assistance** | 8.3 (77 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | #### Data Sourcing | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Data Sourcing** | 8.5 (966 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.7 (996 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.4 (898 reviews) | Not enough data | | **Interactive Dashboards** | 8.7 (1027 reviews) | Not enough data | | **Data Segmentation** | 8.6 (958 reviews) | Not enough data | #### Predictive Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Lead Scoring** | 8.4 (944 reviews) | Not enough data | | **Opportunity Scoring** | 8.6 (958 reviews) | Not enough data | | **Risk Analysis** | 8.1 (851 reviews) | Not enough data | | **Live Forecasting** | 8.3 (892 reviews) | Not enough data | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Correlation Analysis** | Not enough data | Not enough data | | **Competitive Analysis** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Statistical Analysis** | Not enough data | Not enough data | #### Sales Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Live Pipeline Management** | 8.7 (982 reviews) | Not enough data | | **Sales Gamification** | 8.1 (853 reviews) | Not enough data | | **Account-Based Analytics** | 8.6 (976 reviews) | Not enough data | | **Activity Tracking** | 8.8 (1045 reviews) | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Dynamic Modeling** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Modeling & Simulation** | Not enough data | Not enough data | | **Exception Reporting** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **"What If" Scenarios** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Graphical Data Presentation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Business Process Control** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Outbound Call Tracking | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | #### Calling | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Record Calls** | 8.5 (185 reviews) | Not enough data | | **Generate Location** | 8.4 (176 reviews) | Not enough data | | **Call Types** | 8.7 (185 reviews) | Not enough data | | **Click-to-Call** | 8.7 (183 reviews) | Not enough data | | **Auto Dialer** | 8.6 (44 reviews) | Not enough data | #### Contacts | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Personalization** | 8.8 (176 reviews) | Not enough data | | **Information Locater** | 8.7 (179 reviews) | Not enough data | | **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | | **Contact Management** | Not enough data | Not enough data | #### Insights | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Notes** | 9.1 (189 reviews) | Not enough data | | **Daily Summary** | 8.9 (182 reviews) | Not enough data | | **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | | **Automated Emails** | 8.5 (188 reviews) | Not enough data | | **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | | **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Meeting Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Data Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | | **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | | **Decision Making** | 9.2 (20 reviews) | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Training | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Knowledge Base** | 8.8 (255 reviews) | Not enough data | | **Coaching Materials** | 8.8 (247 reviews) | Not enough data | | **Playbook Creation** | 8.5 (207 reviews) | Not enough data | | **Video Record** | 8.5 (242 reviews) | Not enough data | #### Feedback | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Review** | 8.8 (236 reviews) | Not enough data | | **Scorecard** | 8.6 (232 reviews) | Not enough data | | **Coaching Card** | 8.6 (213 reviews) | Not enough data | | **Leaderboard** | 8.6 (200 reviews) | Not enough data | | **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | | **Notifications** | 8.9 (226 reviews) | Not enough data | | **Competition** | 8.7 (198 reviews) | Not enough data | #### Generative AI | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Built-in Course Authoring** | Not enough data | Not enough data | | **Learning Paths/Tracks** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Learning Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | ### Sales Enablement | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 443 | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | 8.0 (32 reviews) | Not enough data | | **Natural Language Interaction** | 8.0 (32 reviews) | Not enough data | | **Proactive Assistance** | 8.2 (32 reviews) | Not enough data | #### Content Management | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Content Import** | 8.3 (350 reviews) | Not enough data | | **Content Creation** | 8.1 (341 reviews) | Not enough data | | **Templates** | 8.2 (327 reviews) | Not enough data | | **Advanced Search** | 8.5 (317 reviews) | Not enough data | | **Content Storage** | 8.3 (334 reviews) | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Analytics | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Reporting** | 8.7 (346 reviews) | Not enough data | | **Alerts** | 8.4 (344 reviews) | Not enough data | | **Account-Based Engagement** | 8.5 (225 reviews) | Not enough data | | **Content Utilization** | 8.3 (350 reviews) | Not enough data | | **Prioritization** | Not enough data | Not enough data | #### Learning Management - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Sales Training ** | 8.4 (26 reviews) | Not enough data | | **Sales Coaching** | 8.4 (26 reviews) | Not enough data | | **Sales Onboarding** | 8.5 (26 reviews) | Not enough data | #### Revenue Enablement - Sales Enablement | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Cross-Functional Alignment** | 8.3 (25 reviews) | Not enough data | | **AI and Automation** | 8.3 (27 reviews) | Not enough data | | **End-to-End Customer Journey Insights** | 8.7 (26 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Chat/Messaging** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Content Delivery** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Audio/Video Recording** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Audio File Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Microlearning** | Not enough data | Not enough data | | **Content Sharing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Revenue AI Platforms | Product | Score | Reviews | |---|---|---| | **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A | | **OneHash CRM** | N/A | N/A | #### Agentic AI - Revenue AI Platforms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | #### Platform - Revenue AI Platforms | Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Conversation Intelligence** | Not enough data | Not enough data | | **Predictive Forecasting** | Not enough data | Not enough data | | **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | | **Actionable Insights** | Not enough data | Not enough data | | **Risk Flagging** | Not enough data | Not enough data | | **Workflow Orchestration** | Not enough data | Not enough data | | **Sales Coaching** | Not enough data | Not enough data | | **Pipeline & Deal Management** | Not enough data | Not enough data | | **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Unique to OneHash CRM (4):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Payroll Software](https://www.g2.com/categories/payroll), [Accounting Software](https://www.g2.com/categories/accounting), [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | |---|---|---| | **Small-Business** | 20.6% | 75.4% | | **Mid-Market** | 46.0% | 24.6% | | **Enterprise** | 33.4% | 0% | ### By Industry #### Agentforce Sales (formerly Salesforce Sales Cloud) - **Computer Software:** 13.5% - **Information Technology and Services:** 11.8% - **Financial Services:** 6.8% - **Marketing and Advertising:** 4.9% - **Internet:** 3.2% - **Non-Profit Organization Management:** 3.0% - **Telecommunications:** 2.9% - **Hospital & Health Care:** 2.6% - **Consulting:** 2.4% - **Education Management:** 2.4% - **Other:** 46.6% #### OneHash CRM - **Financial Services:** 13.0% - **Marketing and Advertising:** 11.6% - **Information Technology and Services:** 8.7% - **Management Consulting:** 7.2% - **Design:** 4.3% - **Hospital & Health Care:** 4.3% - **Apparel & Fashion:** 2.9% - **Security and Investigations:** 2.9% - **Electrical/Electronic Manufacturing:** 2.9% - **Furniture:** 2.9% - **Other:** 39.1% --- ## Alternatives ### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13899 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9699 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6679 reviews) - [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) ### Alternatives to OneHash CRM - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13899 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (353 reviews) - [Kylas Sales CRM](https://www.g2.com/products/kylas-sales-crm/reviews) — 4.7/5 stars (541 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3867 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6135 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) --- ## Top Discussions ### Agentforce Sales (formerly Salesforce Sales Cloud) - Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..." - Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest " - Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..." - Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view" - Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish." ### OneHash CRM - Title: [What is OneHash CRM used for?](https://www.g2.com/discussions/what-is-onehash-crm-used-for) — 1 comment *(includes official response)* > **Top comment:** "OneHash is an all in one business automation tool. It can help you in - Nurturing Lead - Manage sales stages such as lead, opportunity, quotation,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-onehash-crm)