# Agentforce Sales (formerly Salesforce Sales Cloud) vs OneHash CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OneHash CRM. Users appreciate its ability to improve pipeline visibility and automate repetitive tasks, making it a powerful tool for sales teams.
- **Users say** that OneHash CRM offers a user-friendly interface and good customer support, which is particularly beneficial for small businesses. Reviewers highlight its ease of use and quick data demonstration, making it accessible for teams with varying technical skills.
- **According to verified reviews** , Agentforce Sales provides a comprehensive solution for managing leads and customer interactions, with users noting that everything is available in one place. This integration helps streamline the sales process and enhances organizational efficiency.
- **Reviewers mention** that OneHash CRM shines in its ability to manage multiple currencies, which is a significant advantage for organizations operating in different countries. This feature allows for real-time currency exchange rates, making financial management smoother.
- **G2 reviewers highlight** that while Agentforce Sales has a robust feature set, including advanced reporting and dashboard capabilities, it may require a steeper learning curve for new users compared to OneHash CRM, which is praised for its intuitive setup.
- **Users report** that both platforms have strong customer support, but OneHash CRM receives slightly higher marks in this area. Reviewers appreciate the responsiveness and helpfulness of the support team, which can be crucial for small businesses needing quick assistance.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 25,842 | 71 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Small-Business (75.4% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | Free Trial 7 OneHash CRM Per Month | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Limitations (1412 reviews)
- Limited Features (1126 reviews)

### OneHash CRM

Pros:
- Ease of Use (18 reviews)
- Comprehensive Features (10 reviews)

Cons:
- Learning Curve (10 reviews)
- Limited Customization (9 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14206 reviews) | 8.8 (51 reviews) | 
  | **Ease of Use** | 8.2 (18220 reviews) | 8.3 (51 reviews) | 
  | **Ease of Setup** | 7.8 (9155 reviews) | 8.3 (36 reviews) | 
  | **Ease of Admin** | 7.9 (4498 reviews) | 8.6 (33 reviews) | 
  | **Quality of Support** | 8.1 (12406 reviews) | 8.9 (47 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4465 reviews) | 8.4 (30 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13825 reviews) | 8.2 (46 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### OneHash CRM

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial 7 OneHash CRM Per Month

Description: Reap the Benefits of our Exclusive Deal
Instead of our regular $10 per user/per month pricing,
we’re offering an unlimited users deal.

Key Features:
- Multi company, 
- Multi Language
- Drip Campaign

[Browse all 4 editions](https://www.g2.com/products/onehash-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11201 |
| **OneHash CRM** | 8.8/10 | 40 |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9640 reviews) ✓ Verified | 9.0 (28 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6401 reviews) ✓ Verified | 8.8 (23 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9370 reviews) ✓ Verified | 8.6 (30 reviews) | 
| **Task / Activity Management** | 8.3 (9566 reviews) ✓ Verified | 8.5 (32 reviews) | 
| **Territory & Quota Management** | 8.0 (7326 reviews) ✓ Verified | 8.9 (22 reviews) | 
| **Desktop Integration** | 8.2 (7631 reviews) ✓ Verified | 9.1 (24 reviews) | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | 8.5 (26 reviews) | 
| **Customer Contract Management** | 8.3 (7419 reviews) ✓ Verified | 8.8 (27 reviews) | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Email Marketing** | 8.0 (6680 reviews) ✓ Verified | 8.3 (28 reviews) | 
| **Campaign Management** | 8.1 (7000 reviews) ✓ Verified | 8.6 (28 reviews) | 
| **Lead Management** | 8.5 (8150 reviews) ✓ Verified | 8.8 (33 reviews) | 
| **Marketing ROI Analytics** | 7.9 (5428 reviews) | 9.2 (22 reviews) | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | 8.6 (24 reviews) | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | 8.8 (27 reviews) | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | 8.5 (27 reviews) | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | 8.7 (23 reviews) | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | 8.9 (23 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting** | 8.5 (9060 reviews) ✓ Verified | 8.6 (29 reviews) | 
| **Dashboards** | 8.5 (9220 reviews) ✓ Verified | 8.5 (34 reviews) | 
| **Forecasting** | 8.2 (7488 reviews) ✓ Verified | 8.7 (25 reviews) | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5633 reviews) ✓ Verified | 9.0 (22 reviews) | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | 8.7 (22 reviews) | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | 8.9 (24 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | 8.5 (3706 reviews) ✓ Verified | 9.1 (25 reviews) | 
| **Workflow Capability** | 8.5 (3711 reviews) ✓ Verified | 9.0 (23 reviews) | 
| **User, Role, and Access Management** | 8.6 (3649 reviews) ✓ Verified | 9.3 (30 reviews) | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | 9.0 (22 reviews) | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | 9.6 (19 reviews) | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | 9.0 (19 reviews) | 
| **Performance and Reliability** | 8.7 (3696 reviews) ✓ Verified | 8.8 (24 reviews) | 
| **Output Document Generation** | 8.1 (3032 reviews) | 9.3 (23 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2616 reviews) ✓ Verified | 9.2 (25 reviews) | 
| **Integration APIs** | 8.5 (3114 reviews) ✓ Verified | 8.6 (23 reviews) | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | 9.3 (20 reviews) | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.6 (904 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (304 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (254 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (281 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (244 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (269 reviews) | Not enough data | 
| **Decision Making** | 8.3 (267 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.4/10 | 9 |

#### Sales Rep Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Commission Estimator** | Not enough data | 9.0 (7 reviews) | 
| **Dispute Management** | Not enough data | 9.4 (6 reviews) | 
| **Compensation Statements** | Not enough data | 9.2 (6 reviews) | 
| **Plan Documents and Agreements** | Not enough data | 9.3 (7 reviews) | 
| **Individual and Team Performance Reports** | Not enough data | 8.9 (6 reviews) | 
| **Mobile User Support** | Not enough data | 8.8 (7 reviews) | 

#### Management Portal

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Sales Org Performance Reports** | Not enough data | 10.0 (5 reviews) | 
| **Monitor Sales Rep Performance** | Not enough data | 9.3 (5 reviews) | 
| **Territory Assignments/Management** | Not enough data | 9.4 (6 reviews) | 
| **Quota Assignments/Management** | Not enough data | 9.7 (5 reviews) | 
| **Commission splits and overrides** | Not enough data | 10.0 (5 reviews) | 
| **Workflow and Approvals** | Not enough data | 10.0 (6 reviews) | 
| **Budgeting** | Not enough data | 9.7 (6 reviews) | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Adjustments/Dispute Resolution** | Not enough data | 8.6 (6 reviews) | 
| **Comp Modeling - Ease of Admin** | Not enough data | 9.0 (7 reviews) | 
| **Comp Modeling - Design Flexibility** | Not enough data | 8.6 (7 reviews) | 
| **Comp Statement Calculation and Distribution** | Not enough data | 8.8 (7 reviews) | 
| **Reports and Dashboards** | Not enough data | 9.2 (8 reviews) | 
| **Sales Hierarchy Management** | Not enough data | 8.8 (7 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 9.8 (7 reviews) | 
| **Financial Integration** | Not enough data | 9.5 (7 reviews) | 
| **HCM/HRIS Integration** | Not enough data | 9.7 (6 reviews) | 
| **Customization** | Not enough data | 10.0 (7 reviews) | 
| **APIs** | Not enough data | 9.5 (7 reviews) | 
| **Internationalization** | Not enough data | 10.0 (6 reviews) | 
| **Performance and Reliability** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - Sales Compensation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.5/10 | 8 |

#### General Ledger

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Journal Entries** | Not enough data | 9.4 (6 reviews) | 
| **Tags / Dimensions** | Not enough data | 9.4 (6 reviews) | 
| **Audit Trail** | Not enough data | 9.2 (6 reviews) | 

#### Accounts Receivable

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Invoice Customization** | Not enough data | 10.0 (5 reviews) | 
| **AR Automation** | Not enough data | 9.7 (5 reviews) | 
| **Collections Automation** | Not enough data | 10.0 (5 reviews) | 

#### Accounts Payable

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AP Automation** | Not enough data | 9.3 (5 reviews) | 
| **Payment Processing** | Not enough data | 9.7 (5 reviews) | 
| **Purchase Orders** | Not enough data | 9.7 (5 reviews) | 

#### Other Functionality

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 9.4 (6 reviews) | 
| **Inventory Pricing and Costing** | Not enough data | 9.4 (6 reviews) | 
| **Inventory Reporting** | Not enough data | 9.4 (6 reviews) | 
| **Multi-Entity / Consolidation** | Not enough data | 9.7 (6 reviews) | 
| **Recognition Rules** | Not enough data | 9.7 (6 reviews) | 
| **Reconciliations** | Not enough data | 9.2 (6 reviews) | 
| **Payroll** | Not enough data | 10.0 (6 reviews) | 
| **Time and Expense** | Not enough data | 9.4 (6 reviews) | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Financial Statements** | Not enough data | 9.5 (7 reviews) | 
| **Custom Reporting** | Not enough data | 9.3 (7 reviews) | 
| **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | 
| **Dashboards** | Not enough data | 8.3 (8 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.6 (6 reviews) | 
| **Workflow Capability** | Not enough data | 9.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (6 reviews) | 
| **Internationalization** | Not enough data | 9.7 (5 reviews) | 
| **Performance and Reliability** | Not enough data | 9.2 (6 reviews) | 
| **Output Document Generation** | Not enough data | 9.7 (5 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 9.0 (7 reviews) | 
| **Integration APIs** | Not enough data | 8.8 (8 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 9.0 (7 reviews) | 

#### Cash Flow

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 9.7 (5 reviews) | 
| **Income and Expenses** | Not enough data | 10.0 (5 reviews) | 
| **File Exports** | Not enough data | 10.0 (5 reviews) | 

#### Budgeting & Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 9.3 (7 reviews) | 
| **Data Import** | Not enough data | 10.0 (5 reviews) | 
| **Versioning** | Not enough data | 9.3 (5 reviews) | 
| **Historical Data** | Not enough data | 9.7 (5 reviews) | 

#### Revenue

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Revenue Types** | Not enough data | 9.7 (5 reviews) | 
| **Revenue Allocation** | Not enough data | 9.7 (5 reviews) | 
| **Scheduling** | Not enough data | 9.7 (5 reviews) | 

#### Payroll

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Direct Deposit** | Not enough data | 9.7 (5 reviews) | 
| **Check/W-2 Printing** | Not enough data | 9.7 (5 reviews) | 
| **Tax Calculation** | Not enough data | 10.0 (5 reviews) | 
| **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | 

#### AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Extraction** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Tax Compliance** | Not enough data | Not enough data | 
| **Support Chatbots** | Not enough data | Not enough data | 
| **Bank Reconciliations** | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | 
| **Customizable Alerts** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

#### Mobile Applications - Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Cloud Integration** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **UI** | Not enough data | Not enough data | 
| **Offline** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 

#### Agentic AI - Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | 9.2/10 | 7 |

#### Employee Self Service

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Web Portal** | Not enough data | 9.4 (6 reviews) | 
| **Benefits Manager** | Not enough data | 8.3 (6 reviews) | 
| **Mobile** | Not enough data | 8.6 (6 reviews) | 

#### Administration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Payroll Entry** | Not enough data | 9.7 (6 reviews) | 
| **Time Off Accrual** | Not enough data | 9.4 (6 reviews) | 
| **Direct Deposit** | Not enough data | 9.2 (6 reviews) | 
| **Expense Reimbursement** | Not enough data | 9.3 (5 reviews) | 
| **Pre-tax Deductions** | Not enough data | 9.0 (5 reviews) | 
| **Wage Garnishment** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | 9.3 (5 reviews) | 
| **Check/W-2 Printing** | Not enough data | Not enough data | 
| **Check/W-2 Delivery** | Not enough data | Not enough data | 

#### Taxes

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Tax Calculation** | Not enough data | 9.2 (6 reviews) | 
| **Tax Filing** | Not enough data | 9.4 (6 reviews) | 
| **Automatic Tax Payment** | Not enough data | 9.3 (5 reviews) | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **API / Integration** | Not enough data | 8.9 (6 reviews) | 
| **Time Tracking Integration** | Not enough data | 9.4 (6 reviews) | 
| **Accounting Integration** | Not enough data | 9.4 (6 reviews) | 
| **Core HR Integration** | Not enough data | 8.9 (6 reviews) | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 9.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.7 (5 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (5 reviews) | 
| **Scalability** | Not enough data | 9.7 (5 reviews) | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **OneHash CRM** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **OneHash CRM** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 620 |
| **OneHash CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Task Management** | 8.7 (520 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (509 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (464 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (458 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (523 reviews) | Not enough data | 
| **Calendar** | 8.4 (466 reviews) | Not enough data | 
| **Shared Records** | 8.6 (479 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (480 reviews) | Not enough data | 
| **Gamification** | 7.8 (413 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (425 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (429 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (414 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (267 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (86 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (87 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (85 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (86 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (86 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (86 reviews) | Not enough data | 
| **Decision Making** | 8.5 (86 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **OneHash CRM** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Accounting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AP Automation** | Not enough data | Not enough data | 
| **AR Automation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Budgeting / Forecasting** | Not enough data | Not enough data | 
| **Collections Automation** | Not enough data | Not enough data | 
| **Financial Statements** | Not enough data | Not enough data | 
| **Invoice Customization** | Not enough data | Not enough data | 
| **Journal Entries** | Not enough data | Not enough data | 
| **Monitor Cash Positions** | Not enough data | Not enough data | 
| **Multi-Entity / Consolidation** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Recognition Rules** | Not enough data | Not enough data | 
| **Reconciliations** | Not enough data | Not enough data | 
| **Tags / Dimensions** | Not enough data | Not enough data | 
| **Payments Scheduling** | Not enough data | Not enough data | 
| **Payment Batches** | Not enough data | Not enough data | 
| **Payment Settlements ** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Back Office

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Allocation** | Not enough data | Not enough data | 
| **Asset Register** | Not enough data | Not enough data | 
| **Lean Management** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 
| **Organization Management** | Not enough data | Not enough data | 
| **Payroll** | Not enough data | Not enough data | 
| **Portfolio Mix** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 
| **Requisition** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Sourcing** | Not enough data | Not enough data | 
| **Status** | Not enough data | Not enough data | 
| **Time & Attendance Tracking** | Not enough data | Not enough data | 
| **Warranty Management** | Not enough data | Not enough data | 

#### Front Office

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **ATP** | Not enough data | Not enough data | 
| **Checkout Process** | Not enough data | Not enough data | 
| **Configuration Rules** | Not enough data | Not enough data | 
| **Contact & Account Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Field Service Booking** | Not enough data | Not enough data | 
| **Field Service Dispatch** | Not enough data | Not enough data | 
| **Product & Price List Management** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Promotions and Discounts** | Not enough data | Not enough data | 
| **Quote & Order Management** | Not enough data | Not enough data | 
| **Returns / Refunds** | Not enough data | Not enough data | 
| **Storefront Design Tools** | Not enough data | Not enough data | 
| **Territory & Quota Management** | Not enough data | Not enough data | 
| **Tickets** | Not enough data | Not enough data | 
| **Visual Configuration** | Not enough data | Not enough data | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Breadth of Partner Applications** | Not enough data | Not enough data | 
| **Data Import and Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Logistics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | 
| **Inventory Forecasting** | Not enough data | Not enough data | 
| **Inventory Pricing and Costing** | Not enough data | Not enough data | 
| **Inventory Reporting** | Not enough data | Not enough data | 
| **Inventory Tracking / Ordering** | Not enough data | Not enough data | 
| **Picking Methods** | Not enough data | Not enough data | 
| **Picking Planning** | Not enough data | Not enough data | 
| **Receiving** | Not enough data | Not enough data | 
| **Shipping Options** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Customization** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 

#### Production

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **BOM** | Not enough data | Not enough data | 
| **Defects** | Not enough data | Not enough data | 
| **Identify Demand** | Not enough data | Not enough data | 
| **Inspections** | Not enough data | Not enough data | 
| **Manage Resources** | Not enough data | Not enough data | 
| **MPS** | Not enough data | Not enough data | 
| **MRP** | Not enough data | Not enough data | 
| **Production Plans** | Not enough data | Not enough data | 
| **Rework** | Not enough data | Not enough data | 
| **Shop Floor** | Not enough data | Not enough data | 
| **Waste** | Not enough data | Not enough data | 
| **WIP** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - ERP Systems

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 85 |
| **OneHash CRM** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **OneHash CRM** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **OneHash CRM** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 198 |
| **OneHash CRM** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 516 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (67 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (68 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Not enough data | 
| **Triggers** | 8.4 (494 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (428 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (506 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (554 reviews) | Not enough data | 
| **Dashboards** | 8.9 (587 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (530 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (521 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (501 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (59 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (59 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 
| **Decision Making** | 8.4 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | Not enough data | 
| **Link Activity** | 8.4 (575 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (589 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (591 reviews) | Not enough data | 
| **Notifications** | 8.5 (624 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (569 reviews) | Not enough data | 
| **Templates** | 8.4 (597 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1200 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (852 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1044 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **OneHash CRM** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to OneHash CRM (4):** [ERP Systems](https://www.g2.com/categories/erp-systems), [Payroll Software](https://www.g2.com/categories/payroll), [Accounting Software](https://www.g2.com/categories/accounting), [Sales Compensation Software](https://www.g2.com/categories/sales-compensation)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | OneHash CRM | 
|---|---|---|
| **Small-Business** | 20.5% | 75.4% | 
| **Mid-Market** | 46.0% | 24.6% | 
| **Enterprise** | 33.4% | 0% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### OneHash CRM

- **Financial Services:** 13.0%
- **Marketing and Advertising:** 11.6%
- **Information Technology and Services:** 8.7%
- **Management Consulting:** 7.2%
- **Design:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Apparel & Fashion:** 2.9%
- **Security and Investigations:** 2.9%
- **Electrical/Electronic Manufacturing:** 2.9%
- **Furniture:** 2.9%
- **Other:** 39.1%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5606 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9677 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6673 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (300 reviews)

### Alternatives to OneHash CRM

- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3081 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [Kylas Sales CRM](https://www.g2.com/products/kylas-sales-crm/reviews) — 4.7/5 stars (527 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3850 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6074 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### OneHash CRM

- Title: [What is OneHash CRM used for?](https://www.g2.com/discussions/what-is-onehash-crm-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OneHash is an all in one business automation tool. It can help you in 

- Nurturing Lead
- Manage sales stages such as lead, opportunity, quotation,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-onehash-crm)