Introducing G2.ai, the future of software buying.Try now

Compare Ondato and Sumsub

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Ondato
Ondato
Star Rating
(105)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Ondato
Sumsub
Sumsub
Star Rating
(109)4.6 out of 5
Market Segments
Small-Business (54.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Ondato excels in user support, with many users highlighting the fast response times from the support team. This has been particularly beneficial for businesses navigating complex regulatory environments, as noted by users who appreciated Ondato's guidance during tightened KYC requirements.
  • Users say that Sumsub offers a robust suite of verification methods, including biometric scans and document checks, which are praised for their accuracy and compliance capabilities. Reviewers have noted that this variety helps them manage compliance processes effectively across different platforms.
  • According to verified reviews, Ondato's ease of setup is a standout feature, with users mentioning that the onboarding process is intuitive and quick. This has made it easier for businesses to integrate the software into their existing workflows without significant downtime.
  • Reviewers mention that while Sumsub has a strong global coverage, some users have experienced challenges with specific workflow configurations. This has led to a few frustrations regarding the customization options available for their unique business needs.
  • G2 reviewers highlight that Ondato's age estimation technology is particularly impressive, utilizing AI-driven facial analysis to accurately estimate a user’s age range. This feature has been noted as a game-changer for businesses needing reliable age verification without solely relying on document uploads.
  • Users report that while both products have similar total review counts, Ondato's higher overall satisfaction scores indicate a more consistent positive experience among users. This is reflected in their feedback about the quality of support and the effectiveness of the product in meeting their compliance needs.
Pricing
Entry-Level Pricing
Ondato
No pricing available
Sumsub
Enterprise - Custom
Free Trial
Browse all 3 pricing plans
Free Trial
Ondato
Free Trial is available
Sumsub
Free Trial is available
Ratings
Meets Requirements
9.7
98
8.9
100
Ease of Use
9.7
98
9.1
99
Ease of Setup
9.9
72
8.8
68
Ease of Admin
9.3
22
9.0
48
Quality of Support
9.8
95
8.9
96
Has the product been a good partner in doing business?
9.8
22
9.1
48
Product Direction (% positive)
9.8
98
9.5
99
Features by Category
Not enough data
9.1
29
Detection
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.5
25
Not enough data
9.3
25
Analysis
Not enough data
9.4
28
Not enough data
9.5
27
Not enough data
8.8
26
Administration
Not enough data
9.2
26
Not enough data
8.9
24
Not enough data
9.3
24
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Address VerificationHide 6 FeaturesShow 6 Features
Not enough data
8.9
36
Management
Not enough data
9.1
30
Not enough data
8.9
34
Functionality
Not enough data
8.7
35
Not enough data
9.2
32
Not enough data
8.7
30
Not enough data
9.1
31
Biometric AuthenticationHide 7 FeaturesShow 7 Features
9.9
65
9.4
24
Integration
Feature Not Available
8.9
21
9.9
60
8.9
22
Feature Not Available
9.3
19
9.9
64
9.6
22
Administration
9.8
60
9.8
20
9.9
56
9.5
19
9.9
62
9.7
21
9.8
60
9.2
29
Functionalities
9.9
58
9.4
26
9.9
59
9.6
27
9.8
58
9.4
26
9.8
54
9.1
27
Feature Not Available
9.3
23
9.8
54
9.4
26
Generative AI
9.8
27
8.8
20
Anti-Money Laundering (AML)Hide 20 FeaturesShow 20 Features
9.7
69
9.1
32
Fraud Detection
9.7
68
9.0
31
9.7
64
9.1
30
9.7
63
9.3
29
9.8
62
8.8
27
9.8
55
9.0
28
Compliance
9.6
59
9.2
30
9.7
58
9.4
30
9.8
55
9.4
30
Monitoring
9.5
53
9.2
30
9.5
51
9.1
29
9.6
49
9.1
29
9.5
48
9.1
29
9.5
46
9.0
29
Reporting
9.6
47
9.0
29
9.6
48
9.0
29
9.5
51
9.3
29
Generative AI - Anti Money Laundering
10.0
21
Not enough data
9.8
21
Not enough data
Agentic AI - Anti Money Laundering
9.8
8
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
E-commerce Fraud ProtectionHide 11 FeaturesShow 11 Features
Not enough data
9.4
12
Intelligence
Not enough data
9.2
11
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.5
11
Detection
Not enough data
9.7
12
Not enough data
9.3
12
Not enough data
9.4
12
Response
Not enough data
9.1
11
Not enough data
9.4
12
Not enough data
9.7
12
Not enough data
9.6
12
Categories
Categories
Shared Categories
Ondato
Ondato
Sumsub
Sumsub
Unique Categories
Ondato
Ondato has no unique categories
Reviews
Reviewers' Company Size
Ondato
Ondato
Small-Business(50 or fewer emp.)
57.1%
Mid-Market(51-1000 emp.)
29.5%
Enterprise(> 1000 emp.)
13.3%
Sumsub
Sumsub
Small-Business(50 or fewer emp.)
54.3%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
8.6%
Reviewers' Industry
Ondato
Ondato
Financial Services
29.5%
Information Technology and Services
13.3%
Gambling & Casinos
5.7%
Computer Software
4.8%
Real Estate
2.9%
Other
43.8%
Sumsub
Sumsub
Financial Services
54.3%
Information Technology and Services
5.7%
Gambling & Casinos
5.7%
Banking
5.7%
Computer Software
4.8%
Other
23.8%
Alternatives
Ondato
Ondato Alternatives
Entrust IDV, formerly Onfido
Entrust IDV, formerly Onfido
Add Entrust IDV, formerly Onfido
iDenfy
iDenfy
Add iDenfy
Lightico
Lightico
Add Lightico
SEON
SEON
Add SEON
Sumsub
Sumsub Alternatives
Entrust IDV, formerly Onfido
Entrust IDV, formerly Onfido
Add Entrust IDV, formerly Onfido
Veriff
Veriff
Add Veriff
iDenfy
iDenfy
Add iDenfy
Jumio
Jumio
Add Jumio
Discussions
Ondato
Ondato Discussions
Monty the Mongoose crying
Ondato has no discussions with answers
Sumsub
Sumsub Discussions
Monty the Mongoose crying
Sumsub has no discussions with answers
Ondato
Ondato
Optimized for quick response
Sumsub
Sumsub
Optimized for quick response