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Compare ON24 and Open Exchange 
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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ON24
Star Rating
(1,194)4.3 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ON24Open Exchange
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Open ExchangeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ON24 excels in "Event Configuration" with a score of 8.7, indicating a robust setup process that allows for detailed customization, while Open Exchange lacks this level of configurability, which may hinder event planning.
- Reviewers mention that ON24's "Quality of Support" is rated at 8.4, with many users appreciating the responsiveness and helpfulness of the support team, whereas Open Exchange scores higher at 9.0, suggesting a more favorable experience in customer service.
- G2 users highlight ON24's "Content Creation Tools" with a score of 7.8, which some find limited compared to Open Exchange's offerings, where users report a more comprehensive suite of tools for content management and curation.
- Reviewers say that ON24's "Audience Targeting" feature scores 7.5, which some users find less effective than Open Exchange's 7.2, indicating that Open Exchange may provide better options for reaching specific audience segments.
- Users on G2 note that ON24's "SEO" capabilities are rated at 6.9, which is a point of concern for those looking to optimize their content for search engines, while Open Exchange does not have a specific score in this area, suggesting a potential gap in visibility strategies.
- Users report that ON24's "Post-Event Tools" score of 8.7 is a strong point, particularly for analytics and attendee reports, while Open Exchange's offerings in this category are less robust, which may impact post-event engagement and insights.
Pricing
Entry-Level Pricing
ON24
No pricing availableOpen Exchange
No pricing availableFree Trial
ON24
Free Trial is available
Open Exchange
No trial information availableRatings
Meets Requirements
8.6
953
9.1
9
Ease of Use
8.3
957
8.9
9
Ease of Setup
8.3
583
Not enough data
Ease of Admin
8.3
560
Not enough data
Quality of Support
8.4
930
9.2
8
Has the product been a good partner in doing business?
8.5
540
Not enough data
Product Direction (% positive)
8.4
917
8.1
6
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
8.8
654
Not enough data
8.5
601
Not enough data
8.8
670
Not enough data
Attendee Tools
8.8
653
Not enough data
8.5
593
Not enough data
8.6
637
Not enough data
Post-Event Tools
8.7
665
Not enough data
8.8
671
Not enough data
Integrations
7.6
391
Not enough data
7.7
473
Not enough data
Agentic AI - Webinar
8.2
25
Not enough data
8.6
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
23
Not enough data
Account-Based Web and Content ExperiencesHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Platform Basics
8.4
27
Not enough data
8.4
31
Not enough data
Platform Reporting
8.4
42
Not enough data
8.1
42
Not enough data
Collaboration Tools
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
7.3
5
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
72
Not enough data
8.5
70
Not enough data
8.8
75
Not enough data
8.6
70
Not enough data
Virtual Experience
8.5
67
Not enough data
8.7
67
Not enough data
8.5
68
Not enough data
8.0
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
8.3
62
Not enough data
8.5
68
Not enough data
7.5
55
Not enough data
7.4
50
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.1
33
Not enough data
Agentic AI - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration / Support - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Insights & Scale - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
8.2
46
|
Verified
Not enough data
Agentic AI - Content Experience Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Optimization
7.3
39
|
Verified
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ON24 and Open Exchange are categorized as Virtual Event Platforms
Unique Categories
ON24 is categorized as Webinar, Content Experience Platforms, and Account-Based Web and Content Experiences
Open Exchange is categorized as Video Conferencing
Reviews
Reviewers' Company Size
ON24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Exchange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.4%
Information Technology and Services
14.9%
Financial Services
7.4%
Marketing and Advertising
5.2%
Hospital & Health Care
3.5%
Other
51.5%
Information Technology and Services
16.7%
Telecommunications
8.3%
Investment Banking
8.3%
Information Services
8.3%
Hospital & Health Care
8.3%
Other
50.0%
Alternatives
Discussions
What are best practices for a webcast with several presenters from different locations using webcams
3 Comments
TK
Hi Karin,
Happy to help! I recommend reviewing our Knowledge Center for sound and visual set-up best practices or checking out our community to see what...Read more
is there a way i can download the webinar ?
3 Comments
ZN
Hi Srojan,
When you open the webcast, go to ARCHIVE:
https://share.getcloudapp.com/E0unornk
Then you can choose your format preferences...Read more
Can I interact with my webinar audience?
2 Comments
TS
You can definitely interact! The audience can ask you questions, you can have polling questions, and there is a chat feature. There is also a place to put...Read more
Open Exchange has no discussions with answers
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