Users report that Salesforce Order Management excels in order tracking, with a shipping rating of 9.1, which reviewers mention provides real-time updates and enhances customer satisfaction. In contrast, OMS+ has a lower shipping rating of 8.3, indicating less robust tracking capabilities.
Reviewers mention that Salesforce Order Management shines in inventory management, particularly with stock levels rated at 9.2. Users appreciate the detailed insights into stock availability, while OMS+ falls short with a rating of 7.7, leading to potential inventory oversight.
G2 users highlight the superior customer management features of Salesforce Order Management, especially in order status updates rated at 9.2. Users say this feature allows for seamless communication with customers, whereas OMS+ has a lower rating of 8.1, suggesting less effective customer engagement.
Users on G2 report that Salesforce Order Management's automatic payments feature is highly rated at 9.0, making it easier for businesses to manage recurring transactions. In comparison, OMS+ has a lower rating of 7.7, which may lead to complications in subscription billing.
Reviewers mention that the ease of use for Salesforce Order Management is rated at 8.5, with many users appreciating its intuitive interface. Conversely, OMS+ has a slightly lower ease of use rating of 8.3, indicating that some users may find it less user-friendly.
Users say that the quality of support for Salesforce Order Management is rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team. OMS+ has a lower support rating of 8.3, which may affect user experience during critical issues.
Pricing
Entry-Level Pricing
OMS+
No pricing available
Salesforce Order Management
No pricing available
Free Trial
OMS+
No trial information available
Salesforce Order Management
No trial information available
Ratings
Meets Requirements
8.9
6
8.9
60
Ease of Use
8.3
6
8.3
102
Ease of Setup
Not enough data
7.8
76
Ease of Admin
Not enough data
7.9
25
Quality of Support
8.3
6
8.8
59
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.