# OMS+ vs Salesforce Order Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Order Management excels in providing a comprehensive platform for tracking, managing, and fulfilling orders. Users appreciate its seamless integration with other Salesforce products, which simplifies the entire shopping cycle, including delivery.
- **Users say** that OMS+ offers a user-friendly interface that helps reduce errors during order entry, which is crucial for maintaining customer satisfaction. Reviewers highlight its ability to provide fast and accurate data, ultimately saving time and minimizing mistakes.
- **According to verified reviews,** Salesforce Order Management stands out for its robust order-to-cash process, allowing customers to utilize a self-service portal for tracking and returns. This feature enhances the overall customer experience by providing a unified view of all order data.
- **Reviewers mention** that while OMS+ is effective in delivering accurate client insights, Salesforce Order Management's capabilities in managing invoicing and inventory tasks are particularly powerful, making it a preferred choice for businesses needing comprehensive order lifecycle management.
- **Users highlight** that Salesforce Order Management has a higher volume of recent reviews, indicating a more active user base and ongoing improvements. This suggests that the platform is continuously evolving to meet user needs, while OMS+ has fewer recent reviews, which may limit insights into its current performance.
- **G2 reviewers note** that both products have similar scores for ease of use, but Salesforce Order Management's higher overall satisfaction score reflects its ability to meet a wider range of business requirements, making it a more versatile option for mid-market companies.



| | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 10 | 119 | 
| **Largest Market Segment** | Enterprise (75.0% of reviews) | Mid-Market (45.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### OMS+

**Not enough data**

### Salesforce Order Management

Pros:
- Order Management (37 reviews)
- Ease of Use (18 reviews)

Cons:
- Complexity (11 reviews)
- Expensive (9 reviews)

---
## Ratings Comparison
| Rating | OMS+ | Salesforce Order Management | 
|---|---|---|
  | **Meets Requirements** | 8.9 (6 reviews) | 9.0 (59 reviews) | 
  | **Ease of Use** | 8.3 (6 reviews) | 8.2 (101 reviews) | 
  | **Ease of Setup** | Not enough data | 7.8 (75 reviews) | 
  | **Ease of Admin** | Not enough data | 7.8 (24 reviews) | 
  | **Quality of Support** | 8.3 (6 reviews) | 8.8 (58 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.3 (24 reviews) | 
  | **Product Direction (% positive)** | 8.1 (6 reviews) | 8.3 (61 reviews) | 

---
## Pricing

### OMS+

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce Order Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **OMS+** | 8.1/10 | 6 |
| **Salesforce Order Management** | 8.9/10 | 38 |

#### Order Entry

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Entry** | 8.6 (6 reviews) | 8.5 (36 reviews) | 
| **Register** | 8.9 (6 reviews) | 8.7 (36 reviews) | 
| **Notifications** | 8.3 (6 reviews) | 8.6 (35 reviews) | 

#### Order Tracking

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Shipping** | 8.3 (6 reviews) | 9.1 (35 reviews) | 
| **Tracking** | 8.1 (6 reviews) | 8.9 (36 reviews) | 
| **Backorder** | 8.1 (6 reviews) | 8.3 (35 reviews) | 

#### Inventory Management

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Stock Levels** | 7.7 (5 reviews) | 9.2 (33 reviews) | 
| **Flow Of Goods** | 7.7 (5 reviews) | 8.7 (34 reviews) | 
| **Reserving Goods** | 7.3 (5 reviews) | 8.9 (33 reviews) | 

#### Customer Management

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Order Status** | 8.1 (6 reviews) | 9.2 (33 reviews) | 
| **Information Access** | 8.1 (6 reviews) | 8.7 (35 reviews) | 
| **Email Notifications** | 8.6 (6 reviews) | 9.4 (34 reviews) | 

#### Subscription Management

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Payment Data** | 8.0 (5 reviews) | 8.9 (34 reviews) | 
| **Payment Gateway** | Not enough data | 8.8 (31 reviews) | 
| **Billing** | Not enough data | 8.9 (32 reviews) | 
| **Automatic Payments** | 7.7 (5 reviews) | 9.0 (32 reviews) | 

#### Agentic AI - Order Management

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **OMS+** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **OMS+** | N/A | N/A |
| **Salesforce Order Management** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management)

**Unique to OMS+ (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | OMS+ | Salesforce Order Management | 
|---|---|---|
| **Small-Business** | 12.5% | 21.6% | 
| **Mid-Market** | 12.5% | 45.7% | 
| **Enterprise** | 75.0% | 32.8% | 

### By Industry

#### OMS+

- **Retail:** 50.0%
- **Apparel & Fashion:** 25.0%
- **Information Technology and Services:** 12.5%
- **Commercial Real Estate:** 12.5%

#### Salesforce Order Management

- **Information Technology and Services:** 13.0%
- **Retail:** 10.4%
- **Accounting:** 6.1%
- **Computer Software:** 6.1%
- **Financial Services:** 5.2%
- **Automotive:** 5.2%
- **Manufacturing:** 2.6%
- **Package/Freight Delivery:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Medical Devices:** 2.6%
- **Other:** 43.5%

---
## Alternatives

### Alternatives to OMS+

- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3820 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)
- [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (118 reviews)
- [Katana Cloud Inventory](https://www.g2.com/products/katana-cloud-inventory/reviews) — 4.4/5 stars (116 reviews)
- [Rithum](https://www.g2.com/products/rithum/reviews) — 4.0/5 stars (114 reviews)
- [Increff WMS](https://www.g2.com/products/increff-wms/reviews) — 4.7/5 stars (105 reviews)

### Alternatives to Salesforce Order Management

- [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews)
- [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (376 reviews)
- [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3820 reviews)
- [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews)
- [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews)

---
## Top Discussions

### OMS+

No discussions available for this product.

### Salesforce Order Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oms-vs-salesforce-order-management)