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At a Glance
Market Segments
Enterprise (52.0% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ombud
Star Rating
(25)4.7 out of 5
Market Segments
Enterprise (52.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OmbudRocketDocs
Star Rating
(103)4.2 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RocketDocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that RocketDocs excels in document creation with a solid score of 8.0 for online document creation, while Ombud shines with a higher score of 9.0 for template creation and flexibility, indicating a more robust offering in customizable templates.
- Reviewers mention that Ombud's ease of use is significantly higher at 9.4 compared to RocketDocs' 8.0, suggesting that users find Ombud more intuitive and user-friendly, which can lead to quicker onboarding and adoption.
- G2 users highlight that RocketDocs has a strong performance in the Questions Library with a score of 8.8, but Ombud surpasses this with a score of 9.2, indicating a more comprehensive and effective library for RFP generation.
- Users on G2 report that Ombud's quality of support is rated at 9.7, significantly higher than RocketDocs' 8.5, suggesting that Ombud provides superior customer service and assistance, which is crucial for businesses relying on timely support.
- Reviewers say that RocketDocs has a solid document builder interface with a score of 8.0, but Ombud's project management features are rated at 9.5, indicating a more advanced capability for managing RFP responses and workflows effectively.
- Users report that while RocketDocs offers decent automation features with a score of 7.1, Ombud excels in this area with a score of 9.5 for its content library and access features, making it a more powerful tool for automating document workflows.
Pricing
Entry-Level Pricing
Ombud
No pricing availableRocketDocs
No pricing availableFree Trial
Ombud
No trial information availableRocketDocs
No trial information availableRatings
Meets Requirements
8.8
12
8.2
84
Ease of Use
9.4
13
8.0
84
Ease of Setup
9.6
8
7.8
35
Ease of Admin
9.4
8
7.9
34
Quality of Support
9.7
12
8.5
79
Has the product been a good partner in doing business?
9.6
9
9.0
32
Product Direction (% positive)
8.9
11
8.6
81
Features by Category
Document Creation
Not enough data
8.0
52
|
Verified
Not enough data
7.9
43
|
Verified
Not enough data
7.4
31
|
Verified
Not enough data
8.0
30
|
Verified
Not enough data
8.0
31
|
Verified
Not enough data
8.0
28
|
Verified
Workflow
Not enough data
8.0
35
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
7.7
34
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
28
|
Verified
Administration and Platform
Not enough data
8.3
45
|
Verified
Not enough data
7.6
29
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.0
10
Generative AI
Not enough data
Not enough data
RFP Generation
9.0
5
8.2
26
8.9
6
8.1
31
8.3
5
7.6
28
9.2
6
8.8
47
RFP Distribution
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Submissions
9.3
7
8.3
26
9.5
7
8.8
40
9.5
7
8.3
32
Not enough data
6.9
15
RFP Response
9.5
7
8.3
29
9.8
7
8.7
50
9.5
7
8.4
37
Not enough data
7.1
16
Not enough data
7.6
21
Not enough data
7.2
20
Agentic AI - RFP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Document Generation
Not enough data
Not enough data
Vendor Security and Privacy AssessmentHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk assessment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Vendor Security and Privacy Assessment
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Unique Categories
Ombud is categorized as Vendor Security and Privacy Assessment
RocketDocs is categorized as Document Generation and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Ombud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RocketDocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
52.0%
Information Technology and Services
24.0%
Telecommunications
8.0%
Pharmaceuticals
4.0%
Leisure, Travel & Tourism
4.0%
Other
8.0%
Financial Services
29.4%
Investment Management
16.7%
Insurance
15.7%
Information Technology and Services
7.8%
Hospital & Health Care
5.9%
Other
24.5%
Alternatives
Discussions
Ombud has no discussions with answers
RocketDocs has no discussions with answers
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