Introducing G2.ai, the future of software buying.Try now

Compare Olo and Uber Eats for Merchants

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Olo
Olo
Star Rating
(18)4.4 out of 5
Market Segments
Small-Business (52.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Olo
Uber Eats for Merchants
Uber Eats for Merchants
Star Rating
(183)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for Merchants
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Olo excels in its "Ease of Setup" with a score of 9.3, making it a preferred choice for small businesses looking for a quick implementation. In contrast, Uber Eats for Merchants, while still strong, has a slightly lower score of 9.0 in this area.
  • Reviewers mention that Olo's "Quality of Support" is notably higher at 8.6 compared to Uber Eats for Merchants' 7.4, indicating that Olo provides more responsive and helpful customer service, which is crucial for merchants needing assistance.
  • G2 users highlight that Olo has a better overall "Meets Requirements" score of 9.0, suggesting that it aligns more closely with the specific needs of merchants compared to Uber Eats for Merchants, which scored 8.3.
  • Users on G2 report that Olo's "Product Direction" score of 8.1 reflects a more positive outlook on future updates and features, while Uber Eats for Merchants trails slightly with a score of 7.8, indicating potential concerns about its long-term development.
  • Reviewers say that Olo's "Ease of Use" is rated at 8.9, with many users appreciating its intuitive interface, whereas Uber Eats for Merchants, with a score of 8.6, is still user-friendly but may require a bit more training for new users.
  • Users report that Olo has been a better partner in business with a score of 8.8, suggesting that merchants feel more supported and valued, while Uber Eats for Merchants has a lower score of 8.1, indicating room for improvement in merchant relationships.
Pricing
Entry-Level Pricing
Olo
No pricing available
Uber Eats for Merchants
No pricing available
Free Trial
Olo
No trial information available
Uber Eats for Merchants
No trial information available
Ratings
Meets Requirements
9.1
13
8.3
142
Ease of Use
9.0
13
8.6
143
Ease of Setup
9.4
8
9.0
59
Ease of Admin
9.2
8
8.5
53
Quality of Support
8.8
12
7.4
134
Has the product been a good partner in doing business?
9.0
8
8.1
55
Product Direction (% positive)
8.2
13
7.8
137
Features by Category
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Olo
Olo
Uber Eats for Merchants
Uber Eats for Merchants
Olo and Uber Eats for Merchants are categorized as Food Delivery
Unique Categories
Olo
Olo has no unique categories
Uber Eats for Merchants
Uber Eats for Merchants is categorized as Grocery Delivery and On-Demand Catering
Reviews
Reviewers' Company Size
Olo
Olo
Small-Business(50 or fewer emp.)
52.9%
Mid-Market(51-1000 emp.)
35.3%
Enterprise(> 1000 emp.)
11.8%
Uber Eats for Merchants
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
54.1%
Mid-Market(51-1000 emp.)
27.6%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Olo
Olo
Food & Beverages
35.3%
Restaurants
23.5%
Information Technology and Services
5.9%
Information Services
5.9%
Financial Services
5.9%
Other
23.5%
Uber Eats for Merchants
Uber Eats for Merchants
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Restaurants
2.9%
Other
55.0%
Alternatives
Olo
Olo Alternatives
DoorDash for Merchants
DoorDash for Merchants
Add DoorDash for Merchants
ChowNow for Restaurants
ChowNow for Restaurants
Add ChowNow for Restaurants
Owner.com
Owner.com
Add Owner.com
OpenTable for Restaurants
OpenTable for Restaurants
Add OpenTable for Restaurants
Uber Eats for Merchants
Uber Eats for Merchants Alternatives
DoorDash for Merchants
DoorDash for Merchants
Add DoorDash for Merchants
GrubHub for Restaurants
GrubHub for Restaurants
Add GrubHub for Restaurants
ChowNow for Restaurants
ChowNow for Restaurants
Add ChowNow for Restaurants
Deliveroo  for Partners
Deliveroo for Partners
Add Deliveroo for Partners
Discussions
Olo
Olo Discussions
Monty the Mongoose crying
Olo has no discussions with answers
Uber Eats for Merchants
Uber Eats for Merchants Discussions
how do i add promo codes without clicking banners
1 Comment
Edivane O.
EO
Nicholas Read more
Can I use this for catering?
1 Comment
Lauren F.
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
Monty the Mongoose crying
Uber Eats for Merchants has no more discussions with answers