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At a Glance
Market Segments
Mid-Market (51.5% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
$2,800.00 1 User Per Year
Oktopost
Star Rating
(143)4.4 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OktopostSprinklr Social
Star Rating
(1,152)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive, unified platform for managing social media across multiple channels. Users appreciate the ability to monitor, schedule posts, and analyze engagement all from a single dashboard, which significantly enhances productivity.
- Users say Oktopost stands out for its intuitive interface and robust reporting capabilities. Reviewers highlight how easy it is to publish and moderate content, as well as the effectiveness of its social BI tool for tracking campaign success, making it a strong choice for brands focused on measurable growth.
- According to verified reviews, Sprinklr Social has a higher total number of reviews, indicating a broader user base and potentially more reliable feedback. However, while it has a solid G2 Score, users have noted challenges with setup and ease of use compared to Oktopost.
- Reviewers mention that Oktopost's customer support is exceptional, with many users praising the assistance they receive throughout their experience. This level of support can be crucial for businesses that require ongoing guidance and troubleshooting.
- Users report that while Sprinklr Social is designed for enterprise-scale management, it may not be as user-friendly as Oktopost, which is favored by mid-market companies for its ease of use and setup. This difference can impact daily operations, especially for teams with limited technical expertise.
- G2 reviewers highlight that Oktopost's features for content scheduling and social sharing are particularly strong, with users finding these tools to be highly effective for managing their social media presence. In contrast, while Sprinklr Social offers similar functionalities, users have expressed a desire for a more streamlined experience.
Pricing
Entry-Level Pricing
Oktopost
No pricing availableSprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Oktopost
No trial information availableSprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.6
108
8.1
953
Ease of Use
9.0
111
7.5
970
Ease of Setup
8.9
59
7.0
579
Ease of Admin
9.0
59
7.3
428
Quality of Support
9.2
103
7.7
897
Has the product been a good partner in doing business?
9.3
58
8.0
413
Product Direction (% positive)
9.1
107
7.9
933
Features by Category
Social Analytics
7.5(won by 0.4)
14
7.1
361
7.8(won by default)
20
Feature Not Available
8.6(won by 0.4)
59
8.2
435
Feature Not Available
Feature Not Available
7.6(won by default)
43
Feature Not Available
7.6(won by 0.5)
9
7.1
223
7.7(won by 0.6)
10
7.1
228
Reports & Dashboards
7.7
38
8.1(won by 0.4)
439
8.2(won by 0.2)
56
8.0
440
8.7(won by 0.5)
50
8.2
432
8.2(won by default)
10
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
9.2
16
8.5
339
8.8
17
8.0
329
8.5
12
7.6
307
8.7
13
7.9
330
8.6
16
7.9
340
9.4
12
7.3
234
Social Management
8.3
73
8.2
549
9.0
81
8.5
530
8.8
77
Feature Not Available
8.6
77
8.3
557
Feature Not Available
7.3
413
9.3
14
7.4
241
Not enough data
7.3
199
Agentic AI - Social Media Management
Not enough data
6.3
55
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
10.0
12
|
Verified
7.4
30
9.7
11
|
Verified
7.9
29
9.5
10
|
Verified
7.5
29
9.4
8
|
Verified
Feature Not Available
Content Dashboard
9.6
8
|
Verified
Feature Not Available
8.3
8
|
Verified
Feature Not Available
8.9
9
|
Verified
Feature Not Available
Analytics
9.7
11
|
Verified
7.8
29
9.6
9
|
Verified
Feature Not Available
9.3
5
|
Verified
6.9
28
9.4
6
|
Verified
Feature Not Available
Platform
9.8
8
|
Verified
6.6
27
9.7
6
|
Verified
6.4
28
9.1
9
7.3
28
6.7
5
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
8.1
42
8.2
403
6.7
11
7.0
334
9.8
7
8.3
156
8.8
7
8.2
159
9.3
7
7.5
156
9.2
6
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.3
14
7.1
364
8.3
45
8.3
405
9.8
10
7.9
158
9.1
9
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Channels
Not enough data
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oktopost and Sprinklr Social are categorized as Social Media Suites, Employee Advocacy, Social Media Analytics, Social Media Management, and Social Media Listening Tools
Unique Categories
Oktopost has no unique categories
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Social Customer Service, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Oktopost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.4%
Marketing and Advertising
17.6%
Information Technology and Services
16.9%
Financial Services
6.6%
Internet
5.1%
Other
24.3%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.7%
Alternatives
Discussions
Does your social media management platform integrate with Marketo?
1 Comment
Official Response from Oktopost
Absolutely yes! Otkopost is the only social media management and employee advocacy platform that has a native and approved Marketo integration. The...Read more
Does your social media management platform integrate with Pardot?
1 Comment
Official Response from Oktopost
Absolutely yes! The integration will automatically push all social engagement data (clicks, shares, likes, comments, etc.) to the correct leads within...Read more
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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