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At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (65.1% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Per Month
Okendo
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansTypeform
Star Rating
(938)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Typeform excels in user-friendliness, with many praising its intuitive drag-and-drop interface that makes form creation straightforward, even for those who aren't tech-savvy. Users appreciate the ability to customize forms to match their brand, highlighting the platform's flexibility.
- Users say that Okendo shines in customer support, with many recent reviewers noting the exceptional onboarding experience and the seamless integration of its full suite of features. This support has made it easier for teams to access valuable customer insights without requiring extensive assistance.
- According to verified reviews, Typeform has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is reflected in the feedback about its ease of use and the quality of the survey builder, which many find to be a standout feature.
- Reviewers mention that while Okendo offers robust reporting and analytics capabilities, some users feel that its survey-building features are not as strong as Typeform's. The latter's advanced question types and branching logic are frequently highlighted as superior, making it a preferred choice for those needing complex survey functionalities.
- Users highlight that Typeform's free entry-level pricing is a significant advantage for small businesses, allowing them to access powerful tools without upfront costs. In contrast, Okendo's starting price of $19 may be a barrier for some smaller teams looking to manage their budgets effectively.
- G2 reviewers note that while both platforms have similar scores for meeting requirements, Typeform's ease of setup is often cited as a major benefit, with users appreciating how quickly they can get started. Okendo, while also user-friendly, has received feedback indicating that its setup process may require a bit more time and support.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
Okendo
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
8.9
170
8.9
775
Ease of Use
9.0
173
9.3
786
Ease of Setup
8.9
154
9.1
501
Ease of Admin
9.0
99
9.0
426
Quality of Support
9.3
167
8.5
560
Has the product been a good partner in doing business?
9.2
98
8.8
406
Product Direction (% positive)
9.4
169
8.6
743
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
119
Not enough data
8.6
117
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Capture
Not enough data
8.6
118
Not enough data
8.9
114
Not enough data
8.4
106
Not enough data
8.7
110
Analytics
Not enough data
8.6
111
Not enough data
8.4
111
Customization
Not enough data
9.3
116
Not enough data
9.0
115
Not enough data
8.6
110
Not enough data
8.7
112
Collection
7.4
123
Not enough data
8.6
133
Not enough data
8.1
128
Not enough data
8.2
123
Not enough data
7.7
117
Not enough data
Agentic AI - Review Management
6.4
63
Not enough data
6.4
64
Not enough data
Moderation
8.8
126
Not enough data
8.8
124
Not enough data
8.1
119
Not enough data
Use Cases
9.2
130
Not enough data
7.8
120
Not enough data
8.4
126
Not enough data
Administration
8.3
122
Not enough data
7.9
118
Not enough data
7.9
120
Not enough data
8.5
116
Not enough data
6.5
108
Not enough data
Display Options
7.5
115
Not enough data
8.4
123
Not enough data
8.6
124
Not enough data
7.5
115
Not enough data
Generative AI
6.7
78
Not enough data
Survey Management
8.2
26
9.0
258
8.6
24
9.1
260
8.3
24
8.4
250
8.3
25
8.7
250
Survey Customization
8.5
24
8.7
253
8.8
24
8.5
244
8.3
23
8.4
230
7.2
24
7.9
198
Survey Insights
8.5
27
8.4
248
7.5
24
7.9
190
7.7
25
8.8
237
8.1
24
8.7
219
Agentic AI - Survey
7.3
13
Feature Not Available
7.2
13
Feature Not Available
7.3
13
Feature Not Available
Loyalty Experience
8.6
33
Not enough data
8.3
32
Not enough data
8.4
30
Not enough data
7.6
30
Not enough data
6.6
30
Not enough data
6.6
29
Not enough data
Loyalty Platform
8.0
29
Not enough data
7.9
29
Not enough data
8.0
27
Not enough data
7.0
28
Not enough data
8.3
30
Not enough data
Agentic AI - Loyalty Management
6.0
19
Not enough data
6.6
18
Not enough data
5.7
18
Not enough data
5.6
18
Not enough data
Customization
Not enough data
8.5
187
Not enough data
8.9
192
Not enough data
9.0
192
Not enough data
9.0
196
Additional Functionality
Not enough data
8.8
177
Not enough data
Feature Not Available
Not enough data
8.4
173
Not enough data
7.6
152
Not enough data
8.6
173
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.3
23
Not enough data
6.7
17
Not enough data
8.2
19
Not enough data
Reporting
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Not enough data
Media Monitoring
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
Not enough data
In-House Management
4.7
13
Not enough data
5.6
12
Not enough data
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Typeform are categorized as Survey
Unique Categories
Okendo is categorized as Loyalty Management, Online Reputation Management, Review Management, and Customer Advocacy
Typeform is categorized as Online Form Builder and Lead Capture
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.5%
Consumer Goods
20.9%
Apparel & Fashion
18.6%
Cosmetics
9.6%
Health, Wellness and Fitness
7.9%
Other
21.5%
Marketing and Advertising
11.5%
Information Technology and Services
9.4%
Computer Software
9.0%
Health, Wellness and Fitness
4.1%
Internet
3.7%
Other
62.3%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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