Compare Odoo ERP and Zoho CRM 
At a Glance
Market Segments
Small-Business (67.9% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
Free 1 User Per Month
Free
Odoo ERP
Star Rating
(345)4.2 out of 5
Market Segments
Small-Business (67.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User Per Month
Free Trial is available
Browse all 3 pricing plansZoho CRM
Star Rating
(2,924)4.1 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansOdoo ERP vs Zoho CRM
When assessing the two solutions, reviewers found Odoo ERP easier to use and do business with overall. However, reviewers preferred the ease of set up with Zoho CRM, along with administration.
- Odoo ERP and Zoho CRM both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Odoo ERP is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Odoo ERP over Zoho CRM.
Pricing
Entry-Level Pricing
Odoo ERP
One App Free
Free
1 User Per Month
For one app only, unlimited users
Odoo Online
- One App Free
- Odoo Online
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Odoo ERP
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.4
258
8.4
2,482
Ease of Use
8.4
265
8.3
2,502
Ease of Setup
7.7
194
8.0
1,272
Ease of Admin
8.1
147
8.0
1,021
Quality of Support
7.9
246
7.6
2,274
Has the product been a good partner in doing business?
8.3
144
8.0
996
Product Direction (% positive)
8.9
250
8.0
2,410
Features by Category
Sales Force Automation
Not enough data
8.5
1659
|
Verified
Not enough data
8.3
878
|
Verified
Not enough data
8.2
1574
|
Verified
Not enough data
8.2
1637
|
Verified
Not enough data
7.8
1187
|
Verified
Not enough data
8.4
672
|
Verified
Not enough data
7.9
1218
|
Verified
Not enough data
8.0
1210
|
Verified
Not enough data
8.2
1324
|
Verified
Marketing Automation
Not enough data
8.1
1349
|
Verified
Not enough data
7.9
1305
|
Verified
Not enough data
8.4
1545
|
Verified
Not enough data
7.9
1130
|
Verified
Customer Support
Not enough data
8.0
1203
|
Verified
Not enough data
7.9
1205
|
Verified
Not enough data
7.9
1237
|
Verified
Not enough data
7.8
1070
|
Verified
Not enough data
8.0
1114
|
Verified
Reporting & Analytics
Not enough data
8.2
1515
|
Verified
Not enough data
8.2
1564
|
Verified
Not enough data
8.1
1056
|
Verified
Mobile & Social
Not enough data
8.1
1083
|
Verified
Not enough data
8.0
1093
|
Verified
Not enough data
8.0
1204
|
Verified
Platform
Not enough data
8.1
872
|
Verified
Not enough data
8.2
844
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
548
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
852
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
653
|
Verified
Not enough data
8.1
646
|
Verified
Not enough data
8.0
606
|
Verified
Generative AI
Not enough data
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
68
Not enough data
8.0
66
Not enough data
8.2
65
Not enough data
8.3
65
Not enough data
8.3
65
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
General Ledger
8.7
83
|
Verified
Not enough data
8.0
78
|
Verified
Not enough data
8.2
74
|
Verified
Not enough data
Accounts Receivable
8.4
81
|
Verified
Not enough data
8.2
73
|
Verified
Not enough data
7.9
75
|
Verified
Not enough data
Accounts Payable
8.1
75
|
Verified
Not enough data
8.3
75
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
Other Functionality
8.7
74
|
Verified
Not enough data
8.6
74
|
Verified
Not enough data
8.4
72
|
Verified
Not enough data
8.2
68
|
Verified
Not enough data
8.6
69
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.1
63
Not enough data
8.2
69
|
Verified
Not enough data
Reporting & Analytics
8.1
76
|
Verified
Not enough data
8.0
76
|
Verified
Not enough data
8.1
65
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
Platform
8.6
76
|
Verified
Not enough data
8.4
74
|
Verified
Not enough data
8.4
77
|
Verified
Not enough data
8.4
68
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
8.2
72
|
Verified
Not enough data
Integration
8.1
77
|
Verified
Not enough data
7.6
69
|
Verified
Not enough data
7.9
69
|
Verified
Not enough data
Cash Flow
8.2
54
|
Verified
Not enough data
8.4
53
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
Budgeting & Forecasting
8.1
65
|
Verified
Not enough data
8.3
56
|
Verified
Not enough data
8.1
48
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
Revenue
8.3
54
|
Verified
Not enough data
8.2
53
|
Verified
Not enough data
8.2
53
Not enough data
Payroll
8.1
45
|
Verified
Not enough data
7.8
44
Not enough data
7.9
50
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
AI
7.5
18
Not enough data
7.5
18
Not enough data
7.6
18
Not enough data
7.2
18
Not enough data
7.7
18
Not enough data
7.3
18
Not enough data
7.6
18
Not enough data
7.6
18
Not enough data
7.9
18
Not enough data
7.4
18
Not enough data
Mobile Applications - Accounting
6.9
9
Not enough data
7.2
9
Not enough data
6.3
9
Not enough data
5.7
9
Not enough data
7.8
10
Not enough data
7.7
10
Not enough data
Agentic AI - Accounting
6.7
5
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Accounting
9.0
36
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
9.0
32
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.0
24
|
Verified
Not enough data
8.7
24
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
9.1
25
|
Verified
Not enough data
Inventory & Warehouse
9.3
33
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
9.2
33
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
9.1
30
|
Verified
Not enough data
Purchasing
9.0
32
|
Verified
Not enough data
9.1
34
|
Verified
Not enough data
9.0
30
|
Verified
Not enough data
9.3
33
|
Verified
Not enough data
Sales & Marketing
9.2
31
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
9.3
28
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.4
29
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
Manufacturing
9.0
29
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
9.1
29
|
Verified
Not enough data
9.0
30
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
Quality Management
8.5
30
|
Verified
Not enough data
8.9
28
|
Verified
Not enough data
8.8
29
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
Distribution
9.1
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
9.2
28
|
Verified
Not enough data
HR
9.1
26
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
24
|
Verified
Not enough data
Generative AI
8.5
8
Not enough data
8.1
8
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.4
104
|
Verified
Not enough data
8.4
102
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.2
102
|
Verified
Not enough data
8.1
95
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.3
110
|
Verified
Not enough data
8.6
106
|
Verified
Not enough data
8.4
95
|
Verified
Not enough data
8.3
97
|
Verified
Not enough data
8.5
101
|
Verified
Not enough data
8.5
91
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.7
84
|
Verified
Not enough data
8.5
81
|
Verified
Not enough data
8.3
86
|
Verified
Not enough data
8.4
84
|
Verified
Not enough data
Back Office
8.3
86
|
Verified
Not enough data
8.4
78
Not enough data
8.4
81
|
Verified
Not enough data
8.1
85
|
Verified
Not enough data
8.4
88
|
Verified
Not enough data
8.1
77
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
8.8
101
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.4
72
Not enough data
8.4
76
|
Verified
Not enough data
8.0
69
Not enough data
Front Office
8.2
74
|
Verified
Not enough data
8.3
80
|
Verified
Not enough data
8.4
73
Not enough data
8.7
90
|
Verified
Not enough data
8.5
82
|
Verified
Not enough data
8.5
69
Not enough data
8.3
68
|
Verified
Not enough data
8.7
86
|
Verified
Not enough data
8.5
85
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
8.7
88
|
Verified
Not enough data
8.5
80
|
Verified
Not enough data
7.9
74
|
Verified
Not enough data
8.2
70
|
Verified
Not enough data
8.3
74
|
Verified
Not enough data
8.3
75
|
Verified
Not enough data
Integration
8.1
78
|
Verified
Not enough data
8.2
93
|
Verified
Not enough data
8.0
80
|
Verified
Not enough data
Logistics
8.8
88
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.4
90
|
Verified
Not enough data
8.7
88
|
Verified
Not enough data
8.6
92
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.6
79
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
8.5
80
|
Verified
Not enough data
Platform
8.4
102
|
Verified
Not enough data
8.2
75
Not enough data
8.2
87
Not enough data
8.2
100
|
Verified
Not enough data
8.5
101
|
Verified
Not enough data
8.4
89
|
Verified
Not enough data
Production
8.4
79
|
Verified
Not enough data
8.0
72
|
Verified
Not enough data
8.2
70
|
Verified
Not enough data
8.2
69
Not enough data
8.2
72
|
Verified
Not enough data
8.2
68
|
Verified
Not enough data
8.2
79
|
Verified
Not enough data
8.3
70
|
Verified
Not enough data
8.2
70
|
Verified
Not enough data
8.2
68
|
Verified
Not enough data
8.1
70
|
Verified
Not enough data
8.3
69
|
Verified
Not enough data
Reporting & Analytics
8.1
91
Not enough data
8.1
91
|
Verified
Not enough data
8.2
84
|
Verified
Not enough data
Generative AI
6.9
33
Not enough data
7.0
34
Not enough data
Agentic AI - ERP Systems
7.6
11
Not enough data
Platform Basics
Not enough data
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
58
Agentic AI - Customer Journey Mapping
Not enough data
7.2
13
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
30
Not enough data
7.5
30
Not enough data
7.2
30
Not enough data
7.3
30
Not enough data
7.4
30
Data Sourcing
Not enough data
8.3
146
Not enough data
8.4
150
Not enough data
8.3
143
Not enough data
8.6
157
Not enough data
8.5
148
Predictive Analytics
Not enough data
8.5
148
Not enough data
8.3
140
Not enough data
8.0
125
Not enough data
8.2
131
Sales Management
Not enough data
8.5
155
Not enough data
8.3
132
Not enough data
8.5
146
Not enough data
8.8
153
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Odoo ERP and Zoho CRM share no categories
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Odoo ERP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.0%
Computer Software
9.6%
Retail
7.3%
Accounting
4.3%
Consumer Goods
2.7%
Other
65.1%
Information Technology and Services
16.0%
Computer Software
10.0%
Marketing and Advertising
8.9%
Financial Services
3.6%
Real Estate
3.4%
Other
58.1%
Alternatives
Discussions
Is Odoo a good ERP?
2 Comments
AM
I think as ERP system Odoo is the bestRead more
What are the main features of ERP?
1 Comment
RV
ERP, which stands for Enterprise Resource Planning, is a software system designed to integrate and manage a wide range of business processes and data within...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?
3 Comments
MS
Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to...Read more
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