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Compare Odoo Field Service and ServiceTitan 
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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
No pricing available
Odoo Field Service
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo Field ServiceServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its dispatch functionality, scoring 8.8, which reviewers mention allows for efficient job assignment and real-time updates, making it a favorite among small businesses needing quick responses.
- Reviewers mention that Odoo Field Service shines in employee communication, with a score of 9.7, highlighting features like instant messaging and updates that enhance team collaboration on-site.
- G2 users note that ServiceTitan's invoicing feature scores 8.6, with reviewers saying it simplifies billing processes, but some users feel it could benefit from more customization options.
- Users on G2 report that Odoo Field Service's analytics feature scores 9.7, with reviewers mentioning its robust reporting capabilities that help businesses track performance and make data-driven decisions.
- Reviewers say that while ServiceTitan has a solid ease of setup score of 6.8, Odoo Field Service outperforms it with a score of 8.1, indicating a more user-friendly onboarding experience.
- Users report that both products have strong CRM integrations, but Odoo Field Service scores significantly higher at 9.7, with reviewers mentioning its seamless connection to various CRM tools, enhancing customer relationship management.
Pricing
Entry-Level Pricing
Odoo Field Service
Odoo Field Service
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
ServiceTitan
No pricing availableFree Trial
Odoo Field Service
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.5
10
8.8
281
Ease of Use
8.8
10
8.5
285
Ease of Setup
8.1
7
6.9
213
Ease of Admin
9.0
7
8.1
192
Quality of Support
8.8
10
7.8
276
Has the product been a good partner in doing business?
8.8
7
8.7
193
Product Direction (% positive)
10.0
7
9.1
276
Features by Category
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
Not enough data
7.4
182
Not enough data
8.9
200
Not enough data
8.4
195
Not enough data
8.4
190
On the Job
Not enough data
8.6
196
9.7
5
7.8
198
Not enough data
7.3
180
Not enough data
8.5
201
Not enough data
8.1
170
After the Job
8.7
5
8.4
200
9.7
5
8.3
198
9.0
5
8.7
198
9.7
5
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Odoo Field Service and ServiceTitan are categorized as Field Service Management
Unique Categories
Odoo Field Service has no unique categories
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Odoo Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.0%
Information Technology and Services
20.0%
Computer & Network Security
13.3%
Internet
6.7%
Furniture
6.7%
Other
33.3%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
Odoo Field Service has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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