# Odoo CRM vs YetiForce CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Odoo CRM excels in flexibility and adaptability, allowing businesses to customize workflows and processes easily. Users appreciate its intuitive interface for tracking sales and managing pipelines, making it a strong choice for organizations looking for tailored solutions. - **Users say** that YetiForce CRM offers a user-friendly interface, particularly for small businesses. Reviewers highlight its effective budget management features and milestone tracking, which help in monitoring project timelines and financial details, making it a valuable tool for budget-conscious users. - **According to verified reviews** , Odoo CRM stands out for its ease of setup and administration, with many users noting a smooth onboarding experience. This is contrasted by YetiForce CRM, where some users have reported challenges during the installation process, indicating a steeper learning curve. - **Reviewers mention** that Odoo CRM provides robust support, with a quality rating that reflects its responsiveness and helpfulness. In comparison, YetiForce CRM's support quality is perceived as less reliable, which could be a concern for users who prioritize assistance during implementation and ongoing use. - **G2 reviewers highlight** that Odoo CRM's reporting and dashboard capabilities are particularly strong, enabling users to generate insights and track performance effectively. YetiForce CRM, while functional, does not match the depth of reporting features, which may limit users looking for comprehensive analytics. - **Users report** that Odoo CRM's mobile user support is a significant advantage, allowing for effective management on the go. In contrast, YetiForce CRM's mobile capabilities are seen as lacking, which could hinder productivity for users who need access to CRM features while away from their desks. | | Odoo CRM | YetiForce CRM | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.4 out of 5 | | **Total Reviews** | 205 | 52 | | **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (79.6% of reviews) | | **Entry Level Price** | $24 per app/ per user/ per month | No pricing available | --- ## Top Pros & Cons ### Odoo CRM Pros: - Ease of Use (20 reviews) - Lead Management (11 reviews) Cons: - Learning Curve (13 reviews) - Limited Customization (8 reviews) ### YetiForce CRM **Not enough data** --- ## Ratings Comparison | Rating | Odoo CRM | YetiForce CRM | |---|---|---| | **Meets Requirements** | 8.3 (144 reviews) | 8.5 (46 reviews) | | **Ease of Use** | 8.3 (148 reviews) | 7.9 (47 reviews) | | **Ease of Setup** | 7.8 (110 reviews) | 6.8 (39 reviews) | | **Ease of Admin** | 8.1 (63 reviews) | 7.2 (38 reviews) | | **Quality of Support** | 7.8 (143 reviews) | 7.3 (37 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 8.0 (33 reviews) | | **Product Direction (% positive)** | 8.6 (134 reviews) | 8.7 (46 reviews) | --- ## Pricing ### Odoo CRM #### Entry-Level Pricing Plan: Odoo CRM Price: $24 per app/ per user/ per month Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD). Key Features: - Cloud/ On Premise Hosting - Native Integration - Native Payment/Shipping/VoIP [Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) #### Free Trial Yes ### YetiForce CRM #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Odoo CRM** | 8.1/10 | 140 | | **YetiForce CRM** | 7.5/10 | 44 | #### Sales Force Automation | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Contact & Account Management** | 8.0 (97 reviews) ✓ Verified | 8.7 (40 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 8.0 (70 reviews) | 8.0 (32 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.5 (100 reviews) ✓ Verified | 7.3 (36 reviews) ✓ Verified | | **Task / Activity Management** | 8.3 (101 reviews) ✓ Verified | 8.4 (38 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 7.5 (28 reviews) ✓ Verified | | **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 7.4 (26 reviews) ✓ Verified | | **Product & Price List Management** | 7.8 (83 reviews) ✓ Verified | 7.5 (33 reviews) ✓ Verified | | **Quote & Order Management** | 8.3 (90 reviews) ✓ Verified | 7.9 (34 reviews) ✓ Verified | | **Customer Contract Management** | 8.1 (88 reviews) ✓ Verified | 8.1 (37 reviews) ✓ Verified | #### Marketing Automation | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.1 (20 reviews) ✓ Verified | | **Campaign Management** | 8.1 (70 reviews) | 8.1 (24 reviews) ✓ Verified | | **Lead Management** | 8.5 (88 reviews) ✓ Verified | 8.2 (37 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.1 (64 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Case Management** | 8.1 (70 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | | **Knowledge Base** | 7.7 (74 reviews) ✓ Verified | 7.7 (32 reviews) ✓ Verified | | **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 6.9 (19 reviews) ✓ Verified | | **Support Analytics** | 7.8 (72 reviews) ✓ Verified | 7.2 (24 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Reporting** | 8.0 (88 reviews) ✓ Verified | 7.1 (35 reviews) ✓ Verified | | **Dashboards** | 8.2 (90 reviews) ✓ Verified | 7.7 (36 reviews) ✓ Verified | | **Forecasting** | 7.6 (73 reviews) ✓ Verified | 6.9 (22 reviews) ✓ Verified | #### Mobile & Social | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | Feature Not Available | | **Social Network Integration** | 7.8 (63 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 5.1 (17 reviews) ✓ Verified | #### Platform | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Customization** | 8.3 (61 reviews) ✓ Verified | 7.9 (32 reviews) ✓ Verified | | **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 7.8 (28 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 8.3 (31 reviews) ✓ Verified | | **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.1 (26 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 7.4 (14 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 7.3 (30 reviews) ✓ Verified | | **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 7.9 (30 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 7.0 (28 reviews) ✓ Verified | #### Integration | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 7.9 (28 reviews) ✓ Verified | | **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 6.0 (16 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 6.3 (13 reviews) ✓ Verified | #### Generative AI | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **AI Text Generation** | 7.4 (32 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Odoo CRM | YetiForce CRM | |---|---|---| | **Autonomous Task Execution** | 8.1 (17 reviews) | Not enough data | | **Multi-step Planning** | 8.9 (18 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | | **Adaptive Learning** | 8.6 (16 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (14 reviews) | Not enough data | | **Decision Making** | 8.9 (16 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Odoo CRM | YetiForce CRM | |---|---|---| | **Small-Business** | 67.8% | 79.6% | | **Mid-Market** | 27.3% | 12.2% | | **Enterprise** | 4.9% | 8.2% | ### By Industry #### Odoo CRM - **Information Technology and Services:** 14.0% - **Computer Software:** 9.0% - **Construction:** 5.1% - **Marketing and Advertising:** 3.9% - **Computer & Network Security:** 3.4% - **Consulting:** 2.8% - **Wholesale:** 2.8% - **Retail:** 2.8% - **Accounting:** 2.2% - **Education Management:** 2.2% - **Other:** 51.7% #### YetiForce CRM - **Information Technology and Services:** 20.4% - **Government Administration:** 6.1% - **Computer Networking:** 6.1% - **Computer Software:** 6.1% - **Insurance:** 4.1% - **Chemicals:** 4.1% - **Construction:** 4.1% - **Online Media:** 4.1% - **Gambling & Casinos:** 2.0% - **Financial Services:** 2.0% - **Other:** 40.8% --- ## Alternatives ### Alternatives to Odoo CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25864 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13888 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2944 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (649 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) ### Alternatives to YetiForce CRM - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25864 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13888 reviews) - [Vtiger Sales](https://www.g2.com/products/vtiger-sales/reviews) — 4.2/5 stars (32 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2944 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) --- ## Top Discussions ### Odoo CRM - Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..." - Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment > **Top comment:** "Control sales activities, inventory, billing, and marketing" - Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..." ### YetiForce CRM - Title: [Is YetiForce on-premise or hosted?](https://www.g2.com/discussions/is-yetiforce-on-premise-or-hosted) — 1 comment, 2 upvotes *(includes official response)* > **Top comment:** "You can use YetiForce as on-premise software, or you can choose the cloud version." - Title: [Will YetiForce remain Open Source?](https://www.g2.com/discussions/will-yetiforce-remain-open-source) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, we aren't planning to change that. Although YetiForce is already very competitive and it sometimes even surpasses enterprise versions of popular CRM..." - Title: [What license is YetiForce published under?](https://www.g2.com/discussions/what-license-is-yetiforce-published-under) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "YetiForce is published on the basis of YetiForce Public License. This type of license is favorable for an end-user because is based on MPL. A detailed..." - Title: [Is YetiForce really free?](https://www.g2.com/discussions/is-yetiforce-really-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! You can download, install, and use YetiForce for free." - Title: [How many users can use YetiForce at the same time?](https://www.g2.com/discussions/how-many-users-can-use-yetiforce-at-the-same-time) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "The only restrictions are on the side of your server; YetiForce doesn’t limit the number of users." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-yetiforce-yetiforce-crm)