# Odoo CRM vs Vtiger Sales Comparison --- ## AI Generated Summary - **G2 reviewers report** that Odoo CRM excels in flexibility and adaptability, allowing businesses to customize workflows and pipelines effectively. Users appreciate its intuitive interface, which makes tracking sales and managing leads straightforward. - **Users say** Vtiger Sales stands out for its all-in-one platform that integrates sales, marketing, and customer support. This unified approach simplifies managing the entire customer lifecycle, making it easier for teams to collaborate and streamline processes. - **According to verified reviews** , Odoo CRM has a higher overall satisfaction score, reflecting its robust features and user-friendly design. Reviewers highlight its customizable dashboards and effective lead tracking capabilities, which enhance daily operations. - **Reviewers mention** that Vtiger Sales offers a smoother implementation experience, with many users praising the user-friendly migration process. The support team is noted for their assistance, making transitions seamless and hassle-free. - **G2 reviewers indicate** that while Odoo CRM has a strong feature set, some users find it challenging to match their specific workflow needs, leading to configuration difficulties. This can impact the overall user experience for those with unique requirements. - **Users highlight** that Vtiger Sales provides excellent ease of use, with a clean interface that integrates well with existing platforms. This user-friendliness is a significant advantage for teams looking to adopt a CRM without extensive training. | | Odoo CRM | Vtiger Sales | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | | **Total Reviews** | 205 | 33 | | **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (60.7% of reviews) | | **Entry Level Price** | $24 per app/ per user/ per month | $10/ user / month (annually) | --- ## Top Pros & Cons ### Odoo CRM Pros: - Ease of Use (17 reviews) - Lead Management (11 reviews) Cons: - Learning Curve (12 reviews) - Limited Customization (7 reviews) ### Vtiger Sales Pros: - Customer Support (2 reviews) - Automation Features (1 reviews) Cons: - Performance Issues (1 reviews) --- ## Ratings Comparison | Rating | Odoo CRM | Vtiger Sales | |---|---|---| | **Meets Requirements** | 8.3 (144 reviews) | 8.7 (25 reviews) | | **Ease of Use** | 8.3 (148 reviews) | 8.5 (24 reviews) | | **Ease of Setup** | 7.8 (110 reviews) | 8.8 (14 reviews) | | **Ease of Admin** | 8.1 (63 reviews) | 9.2 (12 reviews) | | **Quality of Support** | 7.8 (143 reviews) | 8.5 (23 reviews) | | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 8.6 (12 reviews) | | **Product Direction (% positive)** | 8.6 (134 reviews) | 7.6 (24 reviews) | --- ## Pricing ### Odoo CRM #### Entry-Level Pricing Plan: Odoo CRM Price: $24 per app/ per user/ per month Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD). Key Features: - Cloud/ On Premise Hosting - Native Integration - Native Payment/Shipping/VoIP [Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) #### Free Trial Yes ### Vtiger Sales #### Entry-Level Pricing Plan: Starter Price: $10 / user / month (annually) Description: Or $14 / user / month (monthly)<br/><br/> For a full list of Sales features, see<br/><a href="https://www.vtiger.com/sales-crm-pricing/">the sales granular pricing table</a> Key Features: - Contact Management - Sales Pipeline Management - Smart Webforms [Browse all 3 editions](https://www.g2.com/products/vtiger-sales/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Odoo CRM** | 8.1/10 | 142 | | **Vtiger Sales** | 8.7/10 | 25 | #### Sales Force Automation | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Contact & Account Management** | 8.0 (97 reviews) ✓ Verified | 9.1 (19 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 8.0 (70 reviews) | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 8.5 (100 reviews) ✓ Verified | 8.8 (19 reviews) ✓ Verified | | **Task / Activity Management** | 8.3 (101 reviews) ✓ Verified | 8.9 (17 reviews) ✓ Verified | | **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 8.3 (16 reviews) ✓ Verified | | **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 8.6 (17 reviews) ✓ Verified | | **Product & Price List Management** | 7.8 (83 reviews) ✓ Verified | 8.6 (17 reviews) ✓ Verified | | **Quote & Order Management** | 8.3 (90 reviews) ✓ Verified | 8.6 (15 reviews) ✓ Verified | | **Customer Contract Management** | 8.1 (88 reviews) ✓ Verified | 8.8 (17 reviews) ✓ Verified | #### Marketing Automation | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.6 (18 reviews) ✓ Verified | | **Campaign Management** | 8.1 (70 reviews) | 8.4 (18 reviews) ✓ Verified | | **Lead Management** | 8.5 (88 reviews) ✓ Verified | 8.9 (19 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.1 (64 reviews) ✓ Verified | Feature Not Available | #### Customer Support | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Case Management** | 8.1 (70 reviews) ✓ Verified | Not enough data | | **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | Not enough data | | **Knowledge Base** | 7.7 (74 reviews) ✓ Verified | 9.7 (5 reviews) | | **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 8.3 (5 reviews) | | **Support Analytics** | 7.8 (72 reviews) ✓ Verified | 9.4 (6 reviews) | #### Reporting & Analytics | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Reporting** | 8.0 (88 reviews) ✓ Verified | 8.4 (17 reviews) ✓ Verified | | **Dashboards** | 8.2 (90 reviews) ✓ Verified | 9.0 (18 reviews) ✓ Verified | | **Forecasting** | 7.6 (73 reviews) ✓ Verified | 8.1 (17 reviews) ✓ Verified | #### Mobile & Social | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | 8.7 (5 reviews) | | **Social Network Integration** | 7.8 (63 reviews) ✓ Verified | Feature Not Available | | **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 7.1 (17 reviews) ✓ Verified | #### Platform | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Customization** | 8.3 (61 reviews) ✓ Verified | 9.5 (10 reviews) ✓ Verified | | **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 8.7 (10 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 9.3 (10 reviews) ✓ Verified | | **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.5 (8 reviews) ✓ Verified | | **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 8.5 (8 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 9.3 (10 reviews) ✓ Verified | | **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 9.5 (10 reviews) ✓ Verified | | **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 9.5 (7 reviews) ✓ Verified | #### Integration | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 9.0 (8 reviews) ✓ Verified | | **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 9.0 (7 reviews) ✓ Verified | #### Generative AI | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **AI Text Generation** | 7.4 (32 reviews) | Not enough data | #### Agentic AI - CRM | Feature | Odoo CRM | Vtiger Sales | |---|---|---| | **Autonomous Task Execution** | 8.1 (17 reviews) | Not enough data | | **Multi-step Planning** | 8.9 (18 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | | **Adaptive Learning** | 8.6 (16 reviews) | Not enough data | | **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | | **Proactive Assistance** | 8.5 (14 reviews) | Not enough data | | **Decision Making** | 8.9 (16 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Odoo CRM | Vtiger Sales | |---|---|---| | **Small-Business** | 67.8% | 60.7% | | **Mid-Market** | 27.3% | 35.7% | | **Enterprise** | 4.9% | 3.6% | ### By Industry #### Odoo CRM - **Information Technology and Services:** 14.0% - **Computer Software:** 9.0% - **Construction:** 5.1% - **Marketing and Advertising:** 3.9% - **Computer & Network Security:** 3.4% - **Consulting:** 2.8% - **Wholesale:** 2.8% - **Retail:** 2.8% - **Accounting:** 2.2% - **Education Management:** 2.2% - **Other:** 51.7% #### Vtiger Sales - **Information Technology and Services:** 28.6% - **Health, Wellness and Fitness:** 14.3% - **Computer Software:** 14.3% - **Sports:** 3.6% - **Renewables & Environment:** 3.6% - **Oil & Energy:** 3.6% - **Machinery:** 3.6% - **Insurance:** 3.6% - **Import and Export:** 3.6% - **Higher Education:** 3.6% - **Other:** 17.9% --- ## Alternatives ### Alternatives to Odoo CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25841 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (645 reviews) - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3081 reviews) - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) ### Alternatives to Vtiger Sales - [YetiForce CRM](https://www.g2.com/products/yetiforce-yetiforce-crm/reviews) — 4.4/5 stars (52 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25841 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3081 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13856 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (841 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2937 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1200 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) --- ## Top Discussions ### Odoo CRM - Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..." - Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment > **Top comment:** "Control sales activities, inventory, billing, and marketing" - Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..." ### Vtiger Sales - Title: [Is vtiger open source?](https://www.g2.com/discussions/is-vtiger-open-source) — 1 comment > **Top comment:** "Yes" - Title: [What is vtiger application?](https://www.g2.com/discussions/what-is-vtiger-application) — 1 comment > **Top comment:** "A good soft ware" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-vtiger-sales)