# Odoo CRM vs Vtiger All-In-One CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vtiger All-In-One CRM excels in providing a comprehensive platform that integrates CRM, help desk, marketing automation, and project management tools. Users appreciate the convenience of having all these functionalities in one place, which eliminates the need for juggling multiple disconnected tools.
- **Users say** that Odoo CRM stands out for its **flexibility and adaptability** to various business needs. The platform allows for easy customization of workflows and pipelines, making it a practical choice for organizations looking to tailor their CRM experience.
- **Reviewers mention** that Vtiger's user-friendly interface and ease of integration are significant advantages, with many noting that it is straightforward to set up and use. This has led to positive experiences in managing client information and generating reports for strategic planning.
- **According to verified reviews** , Odoo CRM is praised for its **intuitive dashboard** and effective lead tracking capabilities. Users find it easy to manage their sales processes, which contributes to a smoother workflow and better sales tracking.
- **G2 reviewers highlight** that Vtiger All-In-One CRM offers superior support quality, with users reporting high satisfaction levels regarding assistance and guidance. This has been a crucial factor for many businesses when choosing a CRM solution.
- **Users note** that while Odoo CRM has a solid feature set, some find it less intuitive than Vtiger, particularly when it comes to initial setup and learning curve. This can be a consideration for teams looking for a quick onboarding experience.



| | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 205 | 415 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (67.3% of reviews) | 
| **Entry Level Price** | $24 per app/ per user/ per month | $12.00 1 User Per Month | 

---
## Top Pros & Cons

### Odoo CRM

Pros:
- Ease of Use (20 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (13 reviews)
- Limited Customization (8 reviews)

### Vtiger All-In-One CRM

Pros:
- Affordable (1 reviews)
- Call Management (1 reviews)

Cons:
- Missing Features (2 reviews)
- Bugs (1 reviews)

---
## Ratings Comparison
| Rating | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (144 reviews) | 8.6 (360 reviews) | 
  | **Ease of Use** | 8.3 (148 reviews) | 8.2 (361 reviews) | 
  | **Ease of Setup** | 7.8 (110 reviews) | 7.9 (216 reviews) | 
  | **Ease of Admin** | 8.1 (63 reviews) | 8.2 (213 reviews) | 
  | **Quality of Support** | 7.8 (143 reviews) | 8.6 (345 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 8.6 (205 reviews) | 
  | **Product Direction (% positive)** | 8.6 (134 reviews) | 8.9 (347 reviews) | 

---
## Pricing

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

### Vtiger All-In-One CRM

#### Entry-Level Pricing

Plan: ONE GROWTH

Price: $12.00 1 User Per Month

Description: A CRM for small and medium-sized businesses.

Key Features:
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration

[Browse all 3 editions](https://www.g2.com/products/vtiger-all-in-one-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | 8.1/10 | 140 |
| **Vtiger All-In-One CRM** | 7.9/10 | 212 |

#### Sales Force Automation

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Contact & Account Management** | 8.0 (97 reviews) ✓ Verified | 8.7 (183 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (70 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (100 reviews) ✓ Verified | 8.1 (169 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (101 reviews) ✓ Verified | 7.9 (172 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 7.3 (37 reviews) | 
| **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 7.8 (136 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (83 reviews) ✓ Verified | 7.8 (146 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.3 (90 reviews) ✓ Verified | 8.2 (144 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (88 reviews) ✓ Verified | 8.2 (133 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.8 (138 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (70 reviews) | 7.7 (133 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (88 reviews) ✓ Verified | 8.4 (161 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (64 reviews) ✓ Verified | 7.7 (98 reviews) ✓ Verified | 

#### Customer Support

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Case Management** | 8.1 (70 reviews) ✓ Verified | 8.3 (129 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | 8.1 (113 reviews) ✓ Verified | 
| **Knowledge Base** | 7.7 (74 reviews) ✓ Verified | 8.1 (124 reviews) ✓ Verified | 
| **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 8.1 (84 reviews) | 
| **Support Analytics** | 7.8 (72 reviews) ✓ Verified | 8.1 (100 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Reporting** | 8.0 (88 reviews) ✓ Verified | 8.1 (175 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (90 reviews) ✓ Verified | 8.0 (183 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (73 reviews) ✓ Verified | 7.9 (127 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | 7.4 (85 reviews) ✓ Verified | 
| **Social Network Integration** | 7.8 (63 reviews) ✓ Verified | 7.1 (80 reviews) ✓ Verified | 
| **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 6.8 (121 reviews) ✓ Verified | 

#### Platform

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Customization** | 8.3 (61 reviews) ✓ Verified | 8.5 (120 reviews) ✓ Verified | 
| **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 8.4 (118 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 8.7 (123 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.1 (80 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 7.4 (26 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 7.8 (103 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 8.5 (119 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 7.9 (97 reviews) ✓ Verified | 

#### Integration

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 8.0 (112 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 7.6 (70 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 6.8 (73 reviews) ✓ Verified | 

#### Generative AI

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (32 reviews) | 6.7 (6 reviews) | 

#### Agentic AI - CRM

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.9 (16 reviews) | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **Vtiger All-In-One CRM** | 8.3/10 | 80 |

#### Ticket and Case Management

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.4 (44 reviews) ✓ Verified | 
| **Ticket response user experience** | Not enough data | 8.0 (41 reviews) ✓ Verified | 
| **Workflow** | Not enough data | 8.5 (49 reviews) ✓ Verified | 
| **Response Automation** | Not enough data | 8.5 (35 reviews) ✓ Verified | 
| **SLA Management** | Not enough data | 8.2 (28 reviews) ✓ Verified | 
| **Attachments/Screencasts** | Not enough data | 8.2 (33 reviews) | 
| **Ticket Collaboration** | Not enough data | 8.5 (36 reviews) ✓ Verified | 
| **Customer and Contacts Database** | Not enough data | 8.5 (42 reviews) ✓ Verified | 

#### Generative AI

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Customer Portal** | Not enough data | 7.8 (37 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | 8.3 (42 reviews) ✓ Verified | 
| **Chat/Live Support** | Not enough data | 8.0 (34 reviews) | 
| **Social Integration** | Not enough data | 7.8 (31 reviews) ✓ Verified | 
| **Voice** | Not enough data | 8.3 (23 reviews) ✓ Verified | 

#### Platform

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.3 (32 reviews) ✓ Verified | 
| **Customization ** | Not enough data | 8.4 (48 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.6 (49 reviews) ✓ Verified | 
| **Integration** | Not enough data | 7.9 (33 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 8.3 (54 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.1 (58 reviews) ✓ Verified | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to Vtiger All-In-One CRM (2):** [Insurance CRM Software](https://www.g2.com/categories/insurance-crm), [Help Desk Software](https://www.g2.com/categories/help-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | Odoo CRM | Vtiger All-In-One CRM | 
|---|---|---|
| **Small-Business** | 67.8% | 67.3% | 
| **Mid-Market** | 27.3% | 29.1% | 
| **Enterprise** | 4.9% | 3.6% | 

### By Industry

#### Odoo CRM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 9.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 3.9%
- **Computer & Network Security:** 3.4%
- **Consulting:** 2.8%
- **Wholesale:** 2.8%
- **Retail:** 2.8%
- **Accounting:** 2.2%
- **Education Management:** 2.2%
- **Other:** 51.7%

#### Vtiger All-In-One CRM

- **Information Technology and Services:** 20.6%
- **Computer Software:** 10.5%
- **Marketing and Advertising:** 5.4%
- **Telecommunications:** 4.4%
- **Retail:** 2.8%
- **Internet:** 2.6%
- **Financial Services:** 2.3%
- **Construction:** 2.1%
- **Automotive:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Other:** 45.8%

---
## Alternatives

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13873 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (648 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews)

### Alternatives to Vtiger All-In-One CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13873 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Apptivo](https://www.g2.com/products/apptivo/reviews) — 4.4/5 stars (223 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (370 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews)
- [Spotler CRM](https://www.g2.com/products/spotler-crm/reviews) — 4.4/5 stars (147 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)

---
## Top Discussions

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

### Vtiger All-In-One CRM

- Title: [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) — 2 comments, 1 upvote
  > **Top comment:** "You can use the existing module called Contacts List.

Leads/Contacts can be a part of multichannels filters, by having them filtered or tagged on various..."
- Title: [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) — 2 comments, 1 upvote
  > **Top comment:** "This is an all in one solution, you can provide quotes, purchase orders price list, invoice ect along with a complete CRM with email, forecasting, gmail..."
- Title: [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) — 2 comments, 1 upvote
  > **Top comment:** "If you sell something you can add it as a product.  with cost and resale price description ect.  Once you add a product you can send quotes forecasts ect and..."
- Title: [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."
- Title: [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** " Vtiger is used by over 300,000 companies across all industries. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-vtiger-all-in-one-crm)