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Compare Odoo CRM and SuiteCRM 
Featured Products
At a Glance
Market Segments
Small-Business (68.7% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
No pricing available
Odoo CRM
Star Rating
(173)4.1 out of 5
Market Segments
Small-Business (68.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSuiteCRM
Star Rating
(97)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Odoo CRM excels in user experience, with many praising its intuitive interface and visual pipeline management. Users appreciate how easy it is to track leads in one place, eliminating the chaos of spreadsheets.
- Users say SuiteCRM stands out for its flexibility and customization options. Reviewers highlight the ability to tailor modules and workflows to fit specific business needs, making it a great choice for teams that require adaptability.
- According to verified reviews, Odoo CRM has a higher overall satisfaction score, reflecting a more positive user experience. Many users commend its ease of use and the efficiency it brings to lead tracking and management.
- Reviewers mention that SuiteCRM is particularly cost-effective, allowing businesses to implement and customize features without incurring additional licensing fees. This makes it an attractive option for small businesses looking to manage customer relationships effectively.
- G2 reviewers highlight that while Odoo CRM has a slightly lower score in setup ease, its recent user feedback indicates that the onboarding process is still relatively straightforward, with many finding the setup intuitive.
- Users note that SuiteCRM's strong performance in customer support and reliability makes it a dependable tool for managing customer relationships, with many stating it simplifies their daily operations significantly.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
SuiteCRM
No pricing availableFree Trial
Odoo CRM
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.2
118
8.7
80
Ease of Use
8.3
120
8.0
80
Ease of Setup
7.7
82
8.2
39
Ease of Admin
8.1
59
8.2
35
Quality of Support
7.8
119
8.0
74
Has the product been a good partner in doing business?
8.1
63
8.8
34
Product Direction (% positive)
8.7
114
8.5
77
Features by Category
Sales Force Automation
7.9
82
|
Verified
9.0
67
|
Verified
7.9
66
Feature Not Available
8.4
85
|
Verified
8.6
64
|
Verified
8.1
84
|
Verified
8.4
67
|
Verified
7.5
71
|
Verified
8.2
57
|
Verified
7.7
75
|
Verified
8.3
60
|
Verified
7.7
77
|
Verified
8.2
59
|
Verified
8.2
78
|
Verified
8.3
60
|
Verified
8.0
79
|
Verified
8.3
60
|
Verified
Marketing Automation
8.0
67
|
Verified
8.3
55
|
Verified
8.0
65
8.0
57
|
Verified
8.4
77
|
Verified
8.8
61
|
Verified
8.0
61
|
Verified
Feature Not Available
Customer Support
8.0
67
|
Verified
8.1
56
|
Verified
8.0
68
|
Verified
8.0
54
|
Verified
7.6
71
|
Verified
7.8
57
|
Verified
7.5
65
|
Verified
7.6
53
|
Verified
7.7
68
|
Verified
8.0
55
|
Verified
Reporting & Analytics
7.9
79
|
Verified
8.4
64
|
Verified
8.0
81
|
Verified
8.3
67
|
Verified
7.5
70
|
Verified
7.9
59
|
Verified
Mobile & Social
7.8
63
|
Verified
Feature Not Available
7.7
59
|
Verified
8.1
48
7.5
69
|
Verified
8.2
51
|
Verified
Platform
8.3
61
|
Verified
8.6
39
|
Verified
7.8
58
|
Verified
8.5
39
|
Verified
8.4
62
|
Verified
8.8
38
|
Verified
7.9
54
|
Verified
8.4
34
|
Verified
8.2
52
|
Verified
8.4
34
|
Verified
7.7
54
|
Verified
8.7
36
|
Verified
8.5
61
|
Verified
8.6
38
|
Verified
7.8
56
|
Verified
7.9
36
|
Verified
Integration
8.0
57
|
Verified
8.4
36
|
Verified
7.8
52
|
Verified
7.7
30
|
Verified
7.7
50
|
Verified
7.7
30
|
Verified
Generative AI
7.3
31
7.0
5
Agentic AI - CRM
7.4
12
Not enough data
8.6
12
Not enough data
8.6
13
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
8.7%
Construction
5.3%
Marketing and Advertising
3.3%
Computer & Network Security
3.3%
Other
64.0%
Information Technology and Services
15.6%
Computer Software
8.9%
Telecommunications
6.7%
Internet
5.6%
Accounting
5.6%
Other
57.8%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
SuiteCRM has no discussions with answers
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