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At a Glance
Market Segments
Small-Business (68.5% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
$23.00 1 USER Per Month
Odoo CRM
Star Rating
(165)4.1 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSalesmate
Star Rating
(105)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$23.00 1 USER Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM's Ease of Setup is rated at 7.7, which some find challenging compared to Salesmate's impressive score of 9.1, making it easier for new users to get started quickly.
- Reviewers mention that Salesmate excels in Lead Management with a score of 8.9, highlighting its intuitive interface and effective tracking features, while Odoo CRM's score of 8.2 indicates room for improvement in this area.
- G2 users appreciate Salesmate's Quality of Support, scoring 9.0, with many noting responsive customer service and helpful resources, whereas Odoo CRM's score of 7.7 suggests that users may experience delays or less comprehensive support.
- Users on G2 highlight Salesmate's superior Task Management capabilities, scoring 8.8, which allows for better organization and prioritization of tasks compared to Odoo CRM's score of 7.9.
- Reviewers say that Salesmate's Reporting & Analytics features, with a score of 8.2, provide more actionable insights than Odoo CRM's lower score of 7.8, making it easier for businesses to track performance and make data-driven decisions.
- Users report that Odoo CRM's Customization options, scoring 8.2, are somewhat limited compared to Salesmate's 8.6, which offers more flexibility in tailoring the software to specific business needs.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Odoo CRM
Free Trial is available
Salesmate
Free Trial is available
Ratings
Meets Requirements
8.1
112
8.9
77
Ease of Use
8.3
113
9.1
87
Ease of Setup
7.8
75
9.1
55
Ease of Admin
8.1
57
9.3
38
Quality of Support
7.8
113
9.0
77
Has the product been a good partner in doing business?
8.1
61
9.3
38
Product Direction (% positive)
8.7
108
9.1
82
Features by Category
Sales Force Automation
7.8
79
|
Verified
9.0
52
|
Verified
7.9
65
8.6
28
8.4
81
|
Verified
9.1
54
|
Verified
8.0
82
|
Verified
8.9
49
|
Verified
7.5
70
|
Verified
8.4
41
7.7
73
|
Verified
9.0
45
7.7
76
|
Verified
8.6
41
|
Verified
8.1
77
|
Verified
8.4
38
7.9
77
|
Verified
8.6
40
Marketing Automation
7.9
66
|
Verified
8.7
49
|
Verified
8.0
64
8.9
43
8.3
73
|
Verified
9.0
51
|
Verified
8.0
60
|
Verified
8.6
40
Customer Support
8.0
66
|
Verified
8.3
44
7.9
67
|
Verified
8.6
43
|
Verified
7.6
70
|
Verified
8.7
43
|
Verified
7.4
63
|
Verified
8.5
44
|
Verified
7.7
67
|
Verified
8.7
41
|
Verified
Reporting & Analytics
7.9
77
|
Verified
8.4
47
|
Verified
7.9
78
|
Verified
9.0
52
|
Verified
7.5
69
|
Verified
8.7
41
|
Verified
Mobile & Social
7.8
62
|
Verified
8.4
37
|
Verified
7.6
58
|
Verified
8.9
21
7.4
67
|
Verified
8.6
44
|
Verified
Platform
8.3
59
|
Verified
8.8
38
|
Verified
7.9
56
|
Verified
8.9
35
|
Verified
8.4
62
|
Verified
9.2
33
|
Verified
7.9
54
|
Verified
8.5
29
|
Verified
8.2
52
|
Verified
8.6
28
|
Verified
7.7
54
|
Verified
8.7
30
|
Verified
8.5
59
|
Verified
9.2
35
|
Verified
7.8
56
|
Verified
8.6
29
Integration
8.0
57
|
Verified
8.6
32
|
Verified
7.8
51
|
Verified
8.6
31
|
Verified
7.7
49
|
Verified
8.3
29
|
Verified
Generative AI
7.2
30
7.6
20
Agentic AI - CRM
7.1
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
22
Not enough data
9.2
24
Not enough data
8.7
23
Not enough data
8.3
20
Not enough data
8.9
24
Not enough data
9.0
20
Not enough data
8.5
19
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.9
21
Not enough data
8.9
21
Not enough data
8.2
20
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.7
21
Not enough data
8.7
21
Not enough data
8.5
13
Not enough data
8.5
12
Not enough data
8.2
12
Generative AI
Not enough data
7.9
11
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.7
20
Personalization
Not enough data
8.7
20
Not enough data
8.6
22
Not enough data
8.7
23
Not enough data
8.6
20
Administrative
Not enough data
8.7
22
Not enough data
8.3
20
Not enough data
8.7
20
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.1
19
Not enough data
9.4
21
Not enough data
Feature Not Available
Customizations
Not enough data
9.6
22
Not enough data
9.7
21
Not enough data
9.1
22
Not enough data
9.1
21
Not enough data
9.2
22
Generative AI
Not enough data
8.3
12
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.0
21
Not enough data
9.0
19
Not enough data
9.1
21
Not enough data
9.3
20
Not enough data
Not enough data
Contacts
Not enough data
8.9
22
Not enough data
8.8
21
Not enough data
9.2
22
Insights
Not enough data
9.3
22
Not enough data
9.4
21
Not enough data
9.2
20
Not enough data
9.1
21
Not enough data
9.1
22
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Odoo CRM and Salesmate are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Salesmate is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, Help Desk, Live Chat, and Insurance CRM
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Computer Software
9.1%
Construction
4.9%
Marketing and Advertising
3.5%
Retail
2.8%
Other
63.6%
Marketing and Advertising
14.9%
Computer Software
10.9%
Information Technology and Services
9.9%
Hospitality
8.9%
Real Estate
5.9%
Other
49.5%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
Who owns Salesmate?
1 Comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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