# Odoo CRM vs Pipeline CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipeline CRM excels in user experience, with many users appreciating its intuitive interface that makes managing tasks, follow-ups, and daily activities feel organized and straightforward. One user noted, "I work as a Dietician & Nutritionist and also create health education content for social media, and Pipeline CRM helps me keep everything in order."
- **Users say** that Odoo CRM offers impressive flexibility and adaptability, allowing businesses to customize workflows and processes effectively. Reviewers highlighted its "customizable dashboard" and "easy lead tracking," making it suitable for various organizational needs.
- **According to verified reviews** , Pipeline CRM stands out for its strong support system, with users frequently praising the quality of assistance they receive. One user mentioned, "I find their support to be the best, which makes a big difference," indicating a high level of satisfaction with customer service.
- **Reviewers mention** that Odoo CRM's ease of setup is a notable advantage, although some users have found it less intuitive than Pipeline CRM. While Odoo provides a practical interface, a user remarked on the need for a more straightforward onboarding process compared to Pipeline's "quick implementation."
- **G2 reviewers highlight** that Pipeline CRM has a strong focus on sales management, with features that help users manage leads and deal activities all in one place. One user stated, "It is very much sales-focused and easy to use," showcasing its effectiveness for sales teams.
- **Users report** that while both platforms cater well to small businesses, Pipeline CRM has a slight edge in overall satisfaction, reflected in its higher ratings for ease of use and admin capabilities. Reviewers appreciate how it simplifies daily operations, with one noting, "Managing leads and contacts has never been easier."



| | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 204 | 952 | 
| **Largest Market Segment** | Small-Business (68.1% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | $24 per app/ per user/ per month | Starting at $25.00 | 

---
## Top Pros & Cons

### Odoo CRM

Pros:
- Ease of Use (17 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Limited Customization (7 reviews)

### Pipeline CRM

Pros:
- Ease of Use (7 reviews)
- Pipeline Management (6 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Customization (6 reviews)

---
## Ratings Comparison
| Rating | Odoo CRM | Pipeline CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (143 reviews) | 8.6 (832 reviews) | 
  | **Ease of Use** | 8.3 (147 reviews) | 8.9 (835 reviews) | 
  | **Ease of Setup** | 7.8 (109 reviews) | 8.8 (387 reviews) | 
  | **Ease of Admin** | 8.1 (63 reviews) | 8.9 (374 reviews) | 
  | **Quality of Support** | 7.8 (142 reviews) | 8.9 (765 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 9.1 (366 reviews) | 
  | **Product Direction (% positive)** | 8.6 (134 reviews) | 8.5 (828 reviews) | 

---
## Pricing

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

### Pipeline CRM

#### Entry-Level Pricing

Plan: Start

Price: Starting at $25.00

Description: Pre-sales pipeline management 


Key Features:
- Unlimited file storage 
- Deal and Activity Reporting 
- Free CRM switching tool 

[Browse all 3 editions](https://www.g2.com/products/pipeline-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | 8.1/10 | 141 |
| **Pipeline CRM** | 8.1/10 | 738 |

#### Sales Force Automation

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Contact & Account Management** | 8.0 (96 reviews) ✓ Verified | 8.7 (643 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (69 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (99 reviews) ✓ Verified | 8.7 (634 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (100 reviews) ✓ Verified | 8.4 (650 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 7.7 (392 reviews) ✓ Verified | 
| **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 8.1 (455 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (82 reviews) ✓ Verified | 7.6 (312 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.3 (89 reviews) ✓ Verified | 7.8 (346 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (87 reviews) ✓ Verified | 8.2 (423 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.5 (367 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (70 reviews) | 7.6 (361 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (87 reviews) ✓ Verified | 8.5 (494 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.0 (63 reviews) ✓ Verified | 7.5 (320 reviews) ✓ Verified | 

#### Customer Support

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Case Management** | 8.0 (69 reviews) ✓ Verified | 8.4 (377 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | 8.5 (397 reviews) | 
| **Knowledge Base** | 7.6 (73 reviews) ✓ Verified | 8.4 (418 reviews) | 
| **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 8.3 (328 reviews) ✓ Verified | 
| **Support Analytics** | 7.8 (71 reviews) ✓ Verified | 8.3 (328 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Reporting** | 8.0 (88 reviews) ✓ Verified | 8.1 (597 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (89 reviews) ✓ Verified | 8.3 (635 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (72 reviews) ✓ Verified | 7.8 (473 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | 7.6 (276 reviews) ✓ Verified | 
| **Social Network Integration** | 7.7 (62 reviews) ✓ Verified | 7.5 (263 reviews) ✓ Verified | 
| **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 7.6 (415 reviews) ✓ Verified | 

#### Platform

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Customization** | 8.3 (61 reviews) ✓ Verified | 8.1 (292 reviews) ✓ Verified | 
| **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 8.1 (276 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 8.4 (302 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.3 (78 reviews) | 
| **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 7.6 (59 reviews) | 
| **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 7.9 (245 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 8.9 (305 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 8.1 (132 reviews) ✓ Verified | 

#### Integration

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 8.4 (276 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 7.8 (187 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 7.2 (166 reviews) ✓ Verified | 

#### Generative AI

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (32 reviews) | 8.0 (16 reviews) | 

#### Agentic AI - CRM

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (16 reviews) | 7.7 (5 reviews) | 
| **Multi-step Planning** | 8.8 (17 reviews) | 7.7 (5 reviews) | 
| **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (15 reviews) | 8.7 (5 reviews) | 
| **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (13 reviews) | Not enough data | 
| **Decision Making** | 8.8 (15 reviews) | Not enough data | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **Pipeline CRM** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **Pipeline CRM** | 9.4/10 | 8 |

#### Agentic AI - Sales Performance Management

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.6 (7 reviews) | 
| **Triggers** | Not enough data | 9.5 (7 reviews) | 
| **Commission Calculator** | Not enough data | 9.3 (7 reviews) | 
| **Leaderboards** | Not enough data | 9.5 (7 reviews) | 

#### Personalization

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Profiles** | Not enough data | 9.3 (7 reviews) | 
| **Custom Reports** | Not enough data | 9.3 (7 reviews) | 
| **Dashboards** | Not enough data | 9.5 (7 reviews) | 
| **Goal Setting** | Not enough data | 9.5 (7 reviews) | 

#### Administrative

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Integration** | Not enough data | 9.5 (7 reviews) | 
| **Employee Structure** | Not enough data | 9.5 (7 reviews) | 
| **Behavior Monitoring** | Not enough data | 9.8 (7 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **Pipeline CRM** | 8.9/10 | 7 |

#### Agentic AI - Sales Analytics

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 9.0 (5 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (5 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (6 reviews) | 
| **Interactive Dashboards** | Not enough data | 9.3 (5 reviews) | 
| **Data Segmentation** | Not enough data | 8.7 (5 reviews) | 

#### Predictive Analytics

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 9.2 (6 reviews) | 
| **Opportunity Scoring** | Not enough data | 9.0 (5 reviews) | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Live Forecasting** | Not enough data | 9.0 (5 reviews) | 

#### Sales Management

| Feature | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.9 (6 reviews) | 
| **Sales Gamification** | Not enough data | 8.7 (5 reviews) | 
| **Account-Based Analytics** | Not enough data | 9.0 (5 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to Pipeline CRM (3):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Odoo CRM | Pipeline CRM | 
|---|---|---|
| **Small-Business** | 68.1% | 66.7% | 
| **Mid-Market** | 26.9% | 27.0% | 
| **Enterprise** | 4.9% | 6.2% | 

### By Industry

#### Odoo CRM

- **Information Technology and Services:** 14.1%
- **Computer Software:** 9.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 4.0%
- **Consulting:** 2.8%
- **Wholesale:** 2.8%
- **Computer & Network Security:** 2.8%
- **Retail:** 2.8%
- **Accounting:** 2.3%
- **Education Management:** 2.3%
- **Other:** 52.0%

#### Pipeline CRM

- **Construction:** 9.5%
- **Marketing and Advertising:** 8.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 4.6%
- **Internet:** 3.7%
- **Financial Services:** 3.6%
- **Insurance:** 3.0%
- **Building Materials:** 2.4%
- **Wholesale:** 2.2%
- **Automotive:** 2.2%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25835 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (643 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)

### Alternatives to Pipeline CRM

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1433 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25835 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2932 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews)

---
## Top Discussions

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

### Pipeline CRM

- Title: [How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?](https://www.g2.com/discussions/sales-429826f6-108a-4343-afd8-da1ba60ec905) — 5 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get..."
- Title: [How long does it take to implement a new CRM?](https://www.g2.com/discussions/sales-7f9b5c30-aa72-47e1-ab29-b622df8ae5e3) — 4 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Because our CRM is so easy to use, 95%  of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs...."
- Title: [What’s the cost like?](https://www.g2.com/discussions/roi-e395b7b9-e575-47ee-8ff6-f26eab4fcbe1) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-pipeline-crm)