Compare Odoo CRM and Oracle EBS CRM 
At a Glance
Market Segments
Small-Business (68.8% of reviews)
Enterprise (47.3% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
No pricing available
Odoo CRM
Star Rating
(176)4.1 out of 5
Market Segments
Small-Business (68.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMOracle EBS CRM
Star Rating
(236)3.9 out of 5
Market Segments
Enterprise (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle EBS CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Oracle EBS CRM excels in providing a fully integrated suite that connects sales, service, and customer data with financial systems. Users appreciate this seamless integration, which creates a unified source of truth for customer history, enhancing efficiency in quoting and order fulfillment.
- Users say that Odoo CRM stands out for its user-friendly interface and visual pipeline management. Reviewers highlight how easy it is to track leads and manage stages, with one user noting that the drag-and-drop functionality saves significant time compared to traditional spreadsheets.
- According to verified reviews, Oracle EBS CRM has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users commend its intuitive interface and AI enhancements, which contribute to a more streamlined experience across business processes.
- Reviewers mention that while Odoo CRM is praised for its ease of use, it may not meet the complex needs of larger enterprises as effectively as Oracle EBS CRM. Users from small businesses appreciate Odoo's simplicity, but those in enterprise settings may find Oracle's robust features more suitable for their requirements.
- Users highlight that Oracle EBS CRM offers strong support and administrative capabilities, with many noting its effective user, role, and access management features. This is particularly beneficial for organizations that require strict control over data access and user permissions.
- G2 reviewers indicate that Odoo CRM's pricing model is attractive for small businesses, starting at $24 per user per month. This affordability, combined with its ease of use, makes it a compelling choice for startups and smaller teams looking to implement a CRM without significant upfront investment.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Oracle EBS CRM
No pricing availableFree Trial
Odoo CRM
Free Trial is available
Oracle EBS CRM
No trial information availableRatings
Meets Requirements
8.2
122
8.5
185
Ease of Use
8.2
124
8.0
184
Ease of Setup
7.6
86
7.8
51
Ease of Admin
8.1
60
8.2
44
Quality of Support
7.8
123
7.9
164
Has the product been a good partner in doing business?
8.2
64
8.5
43
Product Direction (% positive)
8.7
118
6.5
180
Features by Category
Sales Force Automation
7.9
85
|
Verified
8.5
122
|
Verified
7.9
67
8.2
101
|
Verified
8.4
88
|
Verified
8.2
109
|
Verified
8.1
86
|
Verified
8.2
125
|
Verified
7.6
73
|
Verified
8.3
107
|
Verified
7.8
77
|
Verified
8.3
121
|
Verified
7.7
79
|
Verified
8.0
114
|
Verified
8.2
80
|
Verified
8.2
113
|
Verified
8.0
81
|
Verified
8.4
110
|
Verified
Marketing Automation
8.0
67
|
Verified
8.3
97
|
Verified
8.1
66
8.1
95
|
Verified
8.4
78
|
Verified
8.3
101
|
Verified
8.0
61
|
Verified
8.2
95
|
Verified
Customer Support
8.0
68
|
Verified
8.1
108
|
Verified
8.0
69
|
Verified
8.1
117
|
Verified
7.6
72
|
Verified
8.2
118
|
Verified
7.5
66
|
Verified
8.0
97
|
Verified
7.8
69
|
Verified
8.1
108
|
Verified
Reporting & Analytics
7.9
81
|
Verified
8.1
117
|
Verified
8.1
84
|
Verified
8.2
122
|
Verified
7.6
71
|
Verified
8.2
111
|
Verified
Mobile & Social
7.9
64
|
Verified
8.1
84
|
Verified
7.7
60
|
Verified
Feature Not Available
7.5
70
|
Verified
8.1
87
|
Verified
Platform
8.3
61
|
Verified
8.4
36
|
Verified
7.9
59
|
Verified
8.4
40
|
Verified
8.4
62
|
Verified
8.2
41
|
Verified
7.9
54
|
Verified
8.5
36
|
Verified
8.3
53
|
Verified
8.3
39
|
Verified
7.7
54
|
Verified
8.9
37
|
Verified
8.5
61
|
Verified
8.5
39
|
Verified
7.8
56
|
Verified
8.5
38
|
Verified
Integration
8.0
57
|
Verified
8.7
39
|
Verified
7.9
53
|
Verified
8.3
37
|
Verified
7.7
50
|
Verified
8.3
36
|
Verified
Generative AI
7.3
32
8.3
11
Agentic AI - CRM
7.6
14
Not enough data
8.7
13
Not enough data
8.8
15
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
Categories
Categories
Shared Categories
Odoo CRM and Oracle EBS CRM are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
Oracle EBS CRM has no unique categories
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle EBS CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
8.4%
Construction
5.2%
Marketing and Advertising
3.9%
Computer & Network Security
3.2%
Other
64.3%
Retail
7.6%
Higher Education
5.8%
Information Technology and Services
5.4%
Computer Software
4.9%
Telecommunications
4.5%
Other
71.9%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
What is Oracle EBS system?
2 Comments
AP
Its ERP suit for managing big business process like order management , Inventory, shipping, pricing, forecasting, WIP and BOM widely used by big organization.Read more
Does Oracle have a CRM?
2 Comments
IJ
Yes, Oracle has a CRM (Customer Relationship Management) system. It is part of Oracle's larger suite of software solutions.Read more
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