# Odoo CRM vs Oracle CRM On Demand Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Oracle CRM On Demand excels in **customization** , allowing users to tailor the platform to their specific sales processes. Users appreciate the **intuitive interface** and the ability to access sales data through **dashboards and reports** , which streamlines their workflow.
- **According to verified reviews** , Odoo CRM stands out for its **flexibility** and **adaptability** to various business needs. Users highlight its **customizable workflows** and **easy lead tracking** , making it a practical choice for small businesses looking to manage their sales pipelines effectively.
- **Users say** that Oracle CRM On Demand provides a robust **cloud-based solution** that enhances accessibility, allowing teams to manage customer data from anywhere. This feature is particularly praised for reducing the need for heavy IT maintenance.
- **Reviewers mention** that Odoo CRM's **user-friendly interface** and **customizable dashboards** make it easy for teams to track sales and manage pipelines, which is especially beneficial for small businesses that require straightforward solutions.
- **G2 reviewers note** that while Oracle CRM On Demand has a solid performance in **contact and account management** , it faces challenges in **ease of setup** compared to Odoo CRM, which is reported to have a smoother onboarding experience.
- **According to recent user feedback** , Odoo CRM's **quality of support** is rated higher, with users appreciating the responsive assistance they receive, which is crucial for small businesses that may not have extensive IT resources.



| | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 205 | 112 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Enterprise (45.4% of reviews) | 
| **Entry Level Price** | $24 per app/ per user/ per month | No pricing available | 

---
## Top Pros & Cons

### Odoo CRM

Pros:
- Ease of Use (17 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (12 reviews)
- Limited Customization (7 reviews)

### Oracle CRM On Demand

Pros:
- Ease of Use (2 reviews)
- Easy Integration (2 reviews)

Cons:
- Limited Customization (2 reviews)
- Not Intuitive (2 reviews)

---
## Ratings Comparison
| Rating | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
  | **Meets Requirements** | 8.3 (144 reviews) | 7.9 (83 reviews) | 
  | **Ease of Use** | 8.3 (148 reviews) | 7.4 (82 reviews) | 
  | **Ease of Setup** | 7.8 (110 reviews) | 7.2 (43 reviews) | 
  | **Ease of Admin** | 8.1 (63 reviews) | 6.7 (32 reviews) | 
  | **Quality of Support** | 7.8 (143 reviews) | 7.3 (76 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 6.7 (29 reviews) | 
  | **Product Direction (% positive)** | 8.6 (134 reviews) | 5.2 (78 reviews) | 

---
## Pricing

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

### Oracle CRM On Demand

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | 8.1/10 | 142 |
| **Oracle CRM On Demand** | 7.7/10 | 77 |

#### Sales Force Automation

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Contact & Account Management** | 8.0 (97 reviews) ✓ Verified | 7.8 (54 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (70 reviews) | 7.8 (40 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (100 reviews) ✓ Verified | 7.7 (49 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (101 reviews) ✓ Verified | 7.5 (56 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 7.1 (38 reviews) ✓ Verified | 
| **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 6.8 (43 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.8 (83 reviews) ✓ Verified | 7.5 (41 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.3 (90 reviews) ✓ Verified | 7.1 (36 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (88 reviews) ✓ Verified | 7.9 (39 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.5 (42 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (70 reviews) | 7.5 (40 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (88 reviews) ✓ Verified | 7.6 (47 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.1 (64 reviews) ✓ Verified | 7.4 (38 reviews) ✓ Verified | 

#### Customer Support

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Case Management** | 8.1 (70 reviews) ✓ Verified | 7.8 (40 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | 8.1 (41 reviews) ✓ Verified | 
| **Knowledge Base** | 7.7 (74 reviews) ✓ Verified | 8.0 (41 reviews) ✓ Verified | 
| **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 7.7 (33 reviews) ✓ Verified | 
| **Support Analytics** | 7.8 (72 reviews) ✓ Verified | 7.7 (41 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Reporting** | 8.0 (88 reviews) ✓ Verified | 8.0 (42 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (90 reviews) ✓ Verified | 8.1 (43 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (73 reviews) ✓ Verified | 7.6 (40 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | 7.8 (63 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 7.4 (32 reviews) ✓ Verified | 

#### Platform

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Customization** | 8.3 (61 reviews) ✓ Verified | 7.7 (26 reviews) ✓ Verified | 
| **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 7.6 (30 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 8.8 (25 reviews) ✓ Verified | 
| **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.3 (18 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 8.0 (26 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 7.7 (26 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 8.4 (25 reviews) ✓ Verified | 
| **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 7.6 (22 reviews) ✓ Verified | 

#### Integration

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 7.9 (27 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 7.8 (21 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 7.3 (24 reviews) ✓ Verified | 

#### Generative AI

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **AI Text Generation** | 7.4 (32 reviews) | 8.8 (7 reviews) | 

#### Agentic AI - CRM

| Feature | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 8.9 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (14 reviews) | Not enough data | 
| **Decision Making** | 8.9 (16 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)




---
## Reviewer Demographics

### By Company Size

| Segment | Odoo CRM | Oracle CRM On Demand | 
|---|---|---|
| **Small-Business** | 67.8% | 18.6% | 
| **Mid-Market** | 27.3% | 36.1% | 
| **Enterprise** | 4.9% | 45.4% | 

### By Industry

#### Odoo CRM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 9.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 3.9%
- **Computer & Network Security:** 3.4%
- **Consulting:** 2.8%
- **Wholesale:** 2.8%
- **Retail:** 2.8%
- **Accounting:** 2.2%
- **Education Management:** 2.2%
- **Other:** 51.7%

#### Oracle CRM On Demand

- **Information Technology and Services:** 15.3%
- **Computer Software:** 11.2%
- **Computer & Network Security:** 4.1%
- **Financial Services:** 3.1%
- **Higher Education:** 3.1%
- **Consulting:** 3.1%
- **Real Estate:** 2.0%
- **Hospitality:** 2.0%
- **Human Resources:** 2.0%
- **Electrical/Electronic Manufacturing:** 2.0%
- **Other:** 52.0%

---
## Alternatives

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (646 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)

### Alternatives to Oracle CRM On Demand

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (672 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)

---
## Top Discussions

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

### Oracle CRM On Demand

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-oracle-crm-on-demand)