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Compare Odoo CRM and OpenCRM 
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At a Glance
Market Segments
Small-Business (68.6% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
£33 Month/User
Odoo CRM
Star Rating
(163)4.1 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMOpenCRM
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
£33 Month/User
Learn more about OpenCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM excels in Contact & Account Management with a score of 7.8, while OpenCRM shines with a significantly higher score of 9.3, indicating a more robust feature set for managing customer relationships.
- Reviewers mention that OpenCRM offers superior Quality of Support with a score of 9.3 compared to Odoo CRM's 7.7, highlighting a more responsive and helpful support team that users appreciate.
- G2 users indicate that OpenCRM's Mobile User Support is notably better, scoring 8.5 versus Odoo CRM's 7.2, making it a more suitable choice for teams that require mobile access to CRM functionalities.
- Users on G2 report that Odoo CRM has a more flexible Customization capability with a score of 8.2, but OpenCRM outperforms in Internationalization with a score of 8.7, making it a better option for businesses operating in multiple countries.
- Reviewers say that OpenCRM's Dashboards feature is highly rated at 8.8, providing better visualization and insights compared to Odoo CRM's score of 7.8, which can enhance decision-making processes.
- Users report that Odoo CRM's Output Document Generation feature is less effective, scoring 7.8, while OpenCRM struggles significantly with a score of 6.7, indicating that both products have room for improvement in this area.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
OpenCRM
Per User Pricing Model
£33 Month/User
Our per user monthly fee will give you access to the whole of OpenCRM. No restrictions and no hidden costs.
Here's what you'll get:
All Features & Functionality -
User Permissions -
2TB File Storage -
EU Data Centres -
Great Customer Service -
UK Based Team -
Unlimited Custom Fields -
Nightly Backups.
Free Trial
Odoo CRM
Free Trial is available
OpenCRM
No trial information availableRatings
Meets Requirements
8.2
109
8.4
31
Ease of Use
8.3
110
8.8
31
Ease of Setup
7.8
72
8.0
14
Ease of Admin
8.0
56
8.2
14
Quality of Support
7.8
110
9.2
29
Has the product been a good partner in doing business?
8.1
60
9.0
13
Product Direction (% positive)
8.8
105
9.6
31
Features by Category
Sales Force Automation
7.9
76
|
Verified
9.1
17
|
Verified
8.0
62
7.6
11
|
Verified
8.3
79
|
Verified
8.5
11
|
Verified
8.1
79
|
Verified
8.6
14
|
Verified
7.5
68
|
Verified
8.0
10
|
Verified
7.7
70
|
Verified
8.3
13
|
Verified
7.7
74
|
Verified
8.3
12
|
Verified
8.1
75
|
Verified
8.2
12
|
Verified
8.0
74
|
Verified
9.1
9
Marketing Automation
8.0
64
|
Verified
7.6
12
|
Verified
8.0
62
7.9
11
|
Verified
8.2
71
|
Verified
8.8
12
|
Verified
8.1
58
|
Verified
7.7
11
|
Verified
Customer Support
7.9
64
|
Verified
8.6
13
|
Verified
7.9
65
|
Verified
8.7
14
|
Verified
7.5
68
|
Verified
8.2
13
|
Verified
7.3
61
|
Verified
8.5
9
|
Verified
7.7
65
|
Verified
8.1
14
|
Verified
Reporting & Analytics
8.0
74
|
Verified
7.7
16
|
Verified
8.0
75
|
Verified
8.6
15
|
Verified
7.6
67
|
Verified
8.3
8
Mobile & Social
7.8
60
|
Verified
Feature Not Available
7.6
56
|
Verified
7.1
8
|
Verified
7.4
65
|
Verified
8.2
12
|
Verified
Platform
8.3
58
|
Verified
8.8
12
|
Verified
7.9
55
|
Verified
8.0
11
|
Verified
8.4
61
|
Verified
7.6
12
|
Verified
7.9
53
|
Verified
8.7
9
8.2
51
|
Verified
7.7
5
|
Verified
7.7
53
|
Verified
8.0
10
|
Verified
8.5
58
|
Verified
9.2
12
|
Verified
7.8
55
|
Verified
6.7
8
|
Verified
Integration
8.0
56
|
Verified
8.0
10
|
Verified
7.7
50
|
Verified
Not enough data
7.7
48
|
Verified
Not enough data
Generative AI
7.1
28
Not enough data
Agentic AI - CRM
6.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Categories
Categories
Shared Categories
Odoo CRM and OpenCRM are categorized as CRM
Unique Categories
Odoo CRM has no unique categories
OpenCRM has no unique categories
Reviews
Reviewers' Company Size
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.7%
Computer Software
9.3%
Construction
5.0%
Marketing and Advertising
3.6%
Retail
2.9%
Other
63.6%
Information Technology and Services
16.7%
Telecommunications
8.3%
Manufacturing
5.6%
Medical Devices
5.6%
Marketing and Advertising
5.6%
Other
58.3%
Alternatives
Discussions
Is Odoo free to use?
3 Comments
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
Graph Analysis
1 Comment
AT
Yes. You can use OpenCRM reports to build graphs that can then be placed on your dashboard or exported as part of a pdf.Read more
How can I uninstall this software?
1 Comment
AT
This is a cloud based solution that you access via your browser. It does not need to be installed or uninstalled.Read more
What is OpenCRM used for?
1 Comment
PD
OpenCRM is used to manage customer relationships, including sales, marketing, customer support, and project management. It helps businesses track...Read more
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