# Odoo CRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user-friendliness, with many users appreciating its intuitive interface that simplifies project management. One user highlighted how easy it is to track project statuses and customize workflows without needing extensive technical knowledge.
- **Users say** Odoo CRM provides excellent visibility across customer interactions, making it a strong choice for those who need to manage leads and opportunities effectively. Reviewers noted its automation features and seamless integration with other business applications as significant advantages.
- **According to verified reviews** , monday CRM's flexibility in customizing pipelines and dashboards stands out, allowing businesses to tailor the software to their specific needs. This adaptability is particularly praised by users who manage diverse projects and campaigns.
- **Reviewers mention** that Odoo CRM is particularly beneficial for small businesses, with features that streamline sales processes and enhance e-commerce management. Users have found it helpful for organizing customer discussions and tracking follow-up activities.
- **G2 reviewers highlight** that while both products offer solid support, monday CRM has a slight edge in quality of support, with users appreciating the responsiveness and helpfulness of the support team, which contributes to a smoother user experience.
- **Users report** that Odoo CRM's setup process can be more challenging compared to monday CRM, which is noted for its quick implementation. This difference can impact how quickly teams can start leveraging the software for their daily operations.



| | Odoo CRM | monday CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 205 | 1,323 | 
| **Largest Market Segment** | Small-Business (67.8% of reviews) | Small-Business (77.8% of reviews) | 
| **Entry Level Price** | $24 per app/ per user/ per month | $12.00 Per Month | 

---
## Top Pros & Cons

### Odoo CRM

Pros:
- Ease of Use (20 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (13 reviews)
- Limited Customization (8 reviews)

### monday CRM

Pros:
- Ease of Use (190 reviews)
- Integrations (107 reviews)

Cons:
- Missing Features (78 reviews)
- Learning Curve (76 reviews)

---
## Ratings Comparison
| Rating | Odoo CRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (144 reviews) | 8.5 (932 reviews) | 
  | **Ease of Use** | 8.3 (148 reviews) | 8.8 (995 reviews) | 
  | **Ease of Setup** | 7.8 (110 reviews) | 8.5 (777 reviews) | 
  | **Ease of Admin** | 8.1 (63 reviews) | 8.8 (500 reviews) | 
  | **Quality of Support** | 7.8 (143 reviews) | 8.4 (818 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | 8.9 (491 reviews) | 
  | **Product Direction (% positive)** | 8.6 (134 reviews) | 9.2 (885 reviews) | 

---
## Pricing

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | 8.1/10 | 142 |
| **monday CRM** | 7.9/10 | 838 |

#### Sales Force Automation

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.0 (97 reviews) ✓ Verified | 8.6 (589 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (70 reviews) | 7.9 (475 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (100 reviews) ✓ Verified | 8.6 (590 reviews) | 
| **Task / Activity Management** | 8.3 (101 reviews) ✓ Verified | 8.8 (639 reviews) | 
| **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | 7.6 (444 reviews) | 
| **Desktop Integration** | 7.8 (80 reviews) ✓ Verified | 8.3 (503 reviews) | 
| **Product & Price List Management** | 7.8 (83 reviews) ✓ Verified | 7.7 (449 reviews) | 
| **Quote & Order Management** | 8.3 (90 reviews) ✓ Verified | 7.6 (452 reviews) | 
| **Customer Contract Management** | 8.1 (88 reviews) ✓ Verified | 7.9 (482 reviews) | 

#### Marketing Automation

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 7.6 (470 reviews) | 
| **Campaign Management** | 8.1 (70 reviews) | 7.7 (466 reviews) | 
| **Lead Management** | 8.5 (88 reviews) ✓ Verified | 8.6 (558 reviews) | 
| **Marketing ROI Analytics** | 8.1 (64 reviews) ✓ Verified | 7.5 (437 reviews) | 

#### Customer Support

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Case Management** | 8.1 (70 reviews) ✓ Verified | 8.2 (473 reviews) | 
| **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | 7.8 (410 reviews) | 
| **Knowledge Base** | 7.7 (74 reviews) ✓ Verified | 8.2 (437 reviews) | 
| **Call Center Features** | 7.6 (67 reviews) ✓ Verified | 7.0 (393 reviews) | 
| **Support Analytics** | 7.8 (72 reviews) ✓ Verified | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Reporting** | 8.0 (88 reviews) ✓ Verified | 8.2 (531 reviews) | 
| **Dashboards** | 8.2 (90 reviews) ✓ Verified | 8.7 (591 reviews) | 
| **Forecasting** | 7.6 (73 reviews) ✓ Verified | 7.9 (469 reviews) | 

#### Mobile & Social

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | 8.0 (410 reviews) | 
| **Social Network Integration** | 7.8 (63 reviews) ✓ Verified | 7.3 (345 reviews) | 
| **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | 7.7 (475 reviews) | 

#### Platform

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Customization** | 8.3 (61 reviews) ✓ Verified | 8.8 (556 reviews) | 
| **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 8.7 (550 reviews) | 
| **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | 8.6 (528 reviews) | 
| **Internationalization** | 7.9 (54 reviews) ✓ Verified | 8.1 (441 reviews) | 
| **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | 8.0 (479 reviews) | 
| **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | 8.4 (529 reviews) | 
| **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | 7.8 (441 reviews) | 

#### Integration

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | 8.2 (469 reviews) | 
| **Integration APIs** | 7.9 (53 reviews) ✓ Verified | 7.9 (428 reviews) | 
| **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | 8.0 (422 reviews) | 

#### Generative AI

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (32 reviews) | 7.1 (319 reviews) | 

#### Agentic AI - CRM

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (17 reviews) | 7.3 (63 reviews) | 
| **Multi-step Planning** | 8.9 (18 reviews) | 7.5 (61 reviews) | 
| **Cross-system Integration** | 9.0 (18 reviews) | 7.6 (63 reviews) | 
| **Adaptive Learning** | 8.6 (16 reviews) | 7.3 (60 reviews) | 
| **Natural Language Interaction** | 8.6 (13 reviews) | 7.2 (60 reviews) | 
| **Proactive Assistance** | 8.5 (14 reviews) | 7.3 (61 reviews) | 
| **Decision Making** | 8.9 (16 reviews) | 7.1 (60 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **monday CRM** | 7.8/10 | 296 |

#### Agentic AI - Sales Performance Management

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.4 (217 reviews) | 
| **Triggers** | Not enough data | 7.7 (233 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (211 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.9 (276 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | N/A | N/A |
| **monday CRM** | 7.6/10 | 206 |

#### Agentic AI - Email Tracking

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (23 reviews) | 
| **Decision Making** | Not enough data | 7.2 (23 reviews) | 

#### Analytics

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 8.0 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Odoo CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Odoo CRM | monday CRM | 
|---|---|---|
| **Small-Business** | 67.8% | 77.8% | 
| **Mid-Market** | 27.3% | 19.4% | 
| **Enterprise** | 4.9% | 2.9% | 

### By Industry

#### Odoo CRM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 9.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 3.9%
- **Computer & Network Security:** 3.4%
- **Consulting:** 2.8%
- **Wholesale:** 2.8%
- **Retail:** 2.8%
- **Accounting:** 2.2%
- **Education Management:** 2.2%
- **Other:** 51.7%

#### monday CRM

- **Marketing and Advertising:** 12.2%
- **Information Technology and Services:** 7.6%
- **Construction:** 4.6%
- **Computer Software:** 4.4%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Consulting:** 2.8%
- **Hospital & Health Care:** 2.7%
- **Management Consulting:** 2.5%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13871 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (647 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13871 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14713 reviews)

---
## Top Discussions

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-monday-crm)