G2 reviewers report that Odoo CRM excels in user experience, with many praising its intuitive interface and visual pipeline view. Users appreciate how easy it is to track leads and manage stages, stating that everything is organized in one place, which significantly reduces the hassle of using spreadsheets.
Users say that eWay-CRM offers solid integration with tools like Outlook and Excel, making it a convenient choice for those who rely heavily on these applications. Reviewers have noted that the platform is simple to use, requiring little training to get started, which can be a significant advantage for new users.
According to verified reviews, Odoo CRM has a higher overall satisfaction score compared to eWay-CRM, indicating that users feel more positively about their experience with Odoo. This is reflected in the number of recent reviews, where Odoo has received 14 in the last 90 days, compared to eWay-CRM's lack of recent feedback.
Reviewers mention that eWay-CRM shines in its ease of setup, with users highlighting a smooth onboarding process. This can be particularly beneficial for small businesses looking to implement a CRM without extensive downtime or training.
Users highlight that Odoo CRM's support quality is an area for improvement, as it received lower ratings compared to eWay-CRM. While Odoo users appreciate the features, some have expressed a desire for more responsive customer support to assist with their queries.
G2 reviewers note that while both products cater to small businesses, Odoo CRM has a broader range of features that can be beneficial for companies looking to scale. Users have specifically mentioned the effectiveness of Odoo's lead tracking and email integration, which enhances their overall sales process.
Pricing
Entry-Level Pricing
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 Comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
What is Odoo CRM used for?
1 Comment
FF
Control sales activities, inventory, billing, and marketingRead more
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