# Odoo CRM vs eWay-CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Odoo CRM excels in flexibility and adaptability, allowing businesses to customize workflows and processes easily. Users appreciate its intuitive interface for tracking sales and managing pipelines, making it a strong choice for organizations with diverse needs.
- **Users say** that eWay-CRM stands out for its seamless integration with Outlook and Excel, which simplifies daily operations. Recent feedback highlights the effectiveness of its Calendar sync automation, enhancing productivity for users who rely on these tools.
- **According to verified reviews** , Odoo CRM has a higher overall satisfaction score, reflecting its robust feature set and user-friendly design. Reviewers frequently mention the customizable dashboard as a key benefit, which helps in tracking leads effectively.
- **Reviewers mention** that eWay-CRM offers a smoother setup experience, with many users finding it easy to utilize basic functions with minimal training. This can be particularly appealing for small businesses looking for a straightforward CRM solution.
- **Users highlight** that while Odoo CRM has a strong market presence, eWay-CRM has garnered positive feedback for its customer support, with many users rating it highly for responsiveness and helpfulness, which can be crucial for businesses needing quick assistance.
- **G2 reviewers note** that Odoo CRM's recent updates and features have been well-received, particularly in terms of product direction and innovation, while eWay-CRM users appreciate its reliability and the successful migration from previous platforms, indicating a solid foundation for ongoing development.



| | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 203 | 12 | 
| **Largest Market Segment** | Small-Business (68.0% of reviews) | Small-Business (75.0% of reviews) | 
| **Entry Level Price** | $24 per app/ per user/ per month | No pricing available | 

---
## Top Pros & Cons

### Odoo CRM

Pros:
- Ease of Use (20 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (13 reviews)
- Limited Customization (8 reviews)

### eWay-CRM

Pros:
- Automation Features (1 reviews)
- Customer Support (1 reviews)

Cons:
- Saving Issues (1 reviews)
- Slow Loading (1 reviews)

---
## Ratings Comparison
| Rating | Odoo CRM | eWay-CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (142 reviews) | 8.9 (9 reviews) | 
  | **Ease of Use** | 8.2 (146 reviews) | 8.2 (11 reviews) | 
  | **Ease of Setup** | 7.8 (108 reviews) | 9.7 (5 reviews) | 
  | **Ease of Admin** | 8.1 (63 reviews) | Not enough data | 
  | **Quality of Support** | 7.8 (141 reviews) | 9.2 (8 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (67 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.6 (133 reviews) | 6.8 (11 reviews) | 

---
## Pricing

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

### eWay-CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Odoo CRM** | 8.1/10 | 138 |
| **eWay-CRM** | 8.2/10 | 6 |

#### Sales Force Automation

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Contact & Account Management** | 8.0 (96 reviews) ✓ Verified | 8.6 (6 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (69 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (99 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | 8.3 (100 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | 7.6 (75 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | 7.8 (81 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | 7.8 (82 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | 8.3 (89 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | 8.1 (87 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Email Marketing** | 8.2 (74 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **Campaign Management** | 8.1 (70 reviews) | Not enough data | 
| **Lead Management** | 8.5 (86 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 8.0 (63 reviews) ✓ Verified | Not enough data | 

#### Customer Support

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Case Management** | 8.0 (69 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | 8.1 (70 reviews) ✓ Verified | Feature Not Available | 
| **Knowledge Base** | 7.6 (73 reviews) ✓ Verified | Feature Not Available | 
| **Call Center Features** | 7.6 (67 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | 7.8 (71 reviews) ✓ Verified | Feature Not Available | 

#### Reporting & Analytics

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Reporting** | 8.0 (87 reviews) ✓ Verified | 7.7 (5 reviews) | 
| **Dashboards** | 8.2 (89 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | 7.6 (72 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (66 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | 7.7 (62 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 7.5 (71 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Customization** | 8.3 (61 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 7.9 (60 reviews) ✓ Verified | 8.3 (5 reviews) | 
| **User, Role, and Access Management** | 8.4 (62 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.9 (54 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.3 (53 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | 7.7 (55 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.5 (62 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.8 (56 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.0 (57 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.9 (53 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.7 (51 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (32 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (16 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (13 reviews) | Not enough data | 
| **Decision Making** | 8.8 (15 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)




---
## Reviewer Demographics

### By Company Size

| Segment | Odoo CRM | eWay-CRM | 
|---|---|---|
| **Small-Business** | 68.0% | 75.0% | 
| **Mid-Market** | 27.1% | 25.0% | 
| **Enterprise** | 5.0% | 0% | 

### By Industry

#### Odoo CRM

- **Information Technology and Services:** 14.2%
- **Computer Software:** 9.1%
- **Construction:** 5.1%
- **Wholesale:** 3.4%
- **Marketing and Advertising:** 3.4%
- **Consulting:** 2.8%
- **Computer & Network Security:** 2.8%
- **Retail:** 2.8%
- **Logistics and Supply Chain:** 2.3%
- **Management Consulting:** 2.3%
- **Other:** 51.7%

#### eWay-CRM

- **Information Technology and Services:** 25.0%
- **Financial Services:** 16.7%
- **Manufacturing:** 8.3%
- **Mining & Metals:** 8.3%
- **Marketing and Advertising:** 8.3%
- **Market Research:** 8.3%
- **Insurance:** 8.3%
- **Construction:** 8.3%
- **Business Supplies and Equipment:** 8.3%

---
## Alternatives

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25823 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13824 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (640 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (416 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3059 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (102 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

### Alternatives to eWay-CRM

- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13824 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (416 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2930 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (491 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (298 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4790 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3059 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14698 reviews)

---
## Top Discussions

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

### eWay-CRM

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/odoo-crm-vs-eway-crm)