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Compare Obie and Zoho SalesIQ

See this
side-by-side comparison of Obie vs. Zoho SalesIQ
based on preference data from user reviews. Obie rates 4.3/5 stars with 82 reviews. By contrast, Zoho SalesIQ rates 4.4/5 stars with 204 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Obie
Obie
(82)
4.3 out of 5
Obie
Zoho SalesIQ
Zoho SalesIQ
(204)
4.4 out of 5
Zoho SalesIQ
Star Rating
Zoho SalesIQ
Zoho SalesIQ
Market Segments
Obie
Obie
Mid-Market (60.5% of reviews)
Zoho SalesIQ
Zoho SalesIQ
Small-Business (76.6% of reviews)
Entry Level Price
Obie
Obie
Free
Zoho SalesIQ
Zoho SalesIQ
Free

Obie vs Zoho SalesIQ

When assessing the two solutions, reviewers found them equally easy to use. However, Obie is easier to set up, and do business with, while Zoho SalesIQ is easier to administer.

  • Reviewers felt that Zoho SalesIQ meets the needs of their business better than Obie.
  • When comparing quality of ongoing product support, reviewers felt that Obie is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Obie over Zoho SalesIQ.
Categories
Shared Categories
Obie
Obie
Zoho SalesIQ
Zoho SalesIQ
Obie and Zoho SalesIQ are categorized as Customer Self-Service
Pricing
Obie
Obie Pricing
Personal Free
Free
Personal Pro
$5
Access
$59+$30 per admin, per month
Pro
$399+$60 per admin, per month
Premium
$699+$60 per admin, per month
Free Trial
Zoho SalesIQ
Zoho SalesIQ Pricing
FREE
Free
BASIC
$19 for 3 Usersper month
PROFESSIONAL
$59 for 5 Usersper month
ENTERPRISE
$129 for 10 Usersper month
Free Trial
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Ratings
Meets Requirements
Obie
Obie
8.4
Responses: 72
Zoho SalesIQ
Zoho SalesIQ
8.7
Responses: 182
Ease of Use
Obie
Obie
8.8
Responses: 72
Zoho SalesIQ
Zoho SalesIQ
8.8
Responses: 182
Ease of Setup
Obie
Obie
9.3
Responses: 24
Zoho SalesIQ
Zoho SalesIQ
8.7
Responses: 132
Ease of Admin
Obie
Obie
8.1
Responses: 24
Zoho SalesIQ
Zoho SalesIQ
8.8
Responses: 134
Quality of Support
Obie
Obie
8.9
Responses: 59
Zoho SalesIQ
Zoho SalesIQ
8.4
Responses: 169
Ease of Doing Business With
Obie
Obie
9.3
Responses: 20
Zoho SalesIQ
Zoho SalesIQ
8.9
Responses: 128
Product Direction (% positive)
Obie
Obie
9.1
Responses: 68
Zoho SalesIQ
Zoho SalesIQ
8.6
Responses: 180
Features
Knowledge Share
Knowledge Base
Obie
Obie
8.5
Responses: 8
Zoho SalesIQ
Zoho SalesIQ
8.3
Responses: 6
Searchable Articles
Obie
Obie
8.5
Responses: 8
Zoho SalesIQ
Zoho SalesIQ
8.3
Responses: 6
Community Forums
Obie
Obie
Feature Not Available
Zoho SalesIQ
Zoho SalesIQ
7.7
Responses: 5
Interactive FAQs & Forums
Obie
Obie
8.9
Responses: 6
Zoho SalesIQ
Zoho SalesIQ
7.7
Responses: 5
Interaction
Web Portals
Obie
Obie
7.9
Responses: 7
Zoho SalesIQ
Zoho SalesIQ
8.3
Responses: 5
Forum to Reponse
Obie
Obie
8.6
Responses: 7
Zoho SalesIQ
Zoho SalesIQ
8.0
Responses: 5
Tickets and Tagging
Obie
Obie
8.9
Responses: 6
Zoho SalesIQ
Zoho SalesIQ
8.6
Responses: 6
Live Chat
Obie
Obie
Feature Not Available
Zoho SalesIQ
Zoho SalesIQ
8.9
Responses: 6
Reviewers' Company Size
Reviewers of Obie were most often representing companies in the Mid-Market segment, while reviewers for Zoho SalesIQ were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Obie
Obie
23.5%
Zoho SalesIQ
Zoho SalesIQ
76.6%
Mid-Market
(51-1000 emp.)
Obie
Obie
60.5%
Zoho SalesIQ
Zoho SalesIQ
17.0%
Enterprise
(> 1000 emp.)
Obie
Obie
16.0%
Zoho SalesIQ
Zoho SalesIQ
6.4%
Reviewers' Industry
Obie
Obie Industry
Computer Software
19.8%
Financial Services
18.5%
Information Technology and Services
6.2%
Education Management
6.2%
Non-Profit Organization Management
4.9%
Other
44.4%
Zoho SalesIQ
Zoho SalesIQ Industry
Information Technology and Services
15.4%
Marketing and Advertising
8.5%
Computer Software
6.4%
Insurance
5.3%
Telecommunications
4.3%
Other
60.1%
Reviews
Most Helpful Favorable Review
Obie
Néstor Ramón E.
User in Education Management

It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...

Zoho SalesIQ
Pierre-Henri S.
Consultant in Human Resources

I like the possibility to know in Real Time who is visiting my website, how do they reach my website and the to ad it automatically to my CRM. The chat feature allows me to talk easily with the leads visiting my website and attract them, without SalesIQ,...

Most Helpful Critical Review
Obie
GC
User in Consumer Services

I think it is not always helpful because it doesn't come up with pertinent suggestions. I think there are so many things that we ask and it is hard if people don't have the time to suggest improvements for it to get better.

Zoho SalesIQ
G
Administrator in Financial Services

Backend is slightly clunky! It's just not intuitive as to 'where' you go to update all the settings. Also dislike how the email is sent to chat users (sends via zoho email address); and dislike how unprofessional the chat transcript template looks. All very...

Discussions
Obie
Obie Discussions
Do we have enough existing content for Obie to be useful?
1 comment
Offical Response from Obie
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 comment
Offical Response from Obie
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 comment
Offical Response from Obie
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
Zoho SalesIQ
Zoho SalesIQ Discussions
Monty the Mongoose crying
Zoho SalesIQ has no discussions with answers
Screenshots
Videos
Obie
Obie Videos
Video Preview

See Obie in action! Leverage Obie for customer success, sales enablement, ITSM and more.

Zoho SalesIQ
Zoho SalesIQ Videos
No videos provided
Downloads
Zoho SalesIQ
Zoho SalesIQ Downloads
No downloads provided
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