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Compare Obie and Rhino Support

See this
side-by-side comparison of Obie vs. Rhino Support
based on preference data from user reviews. Obie rates 4.3/5 stars with 82 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Obie
Obie
(82)
4.3 out of 5
Obie
Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
Star Rating
Rhino Support
Rhino Support
Market Segments
Obie
Obie
Mid-Market (60.5% of reviews)
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
Entry Level Price
Obie
Obie
Free
Rhino Support
Rhino Support
$47 per month

Obie vs Rhino Support

  • Reviewers felt that Obie meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that Obie is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Obie over Rhino Support.
Categories
Shared Categories
Obie
Obie
Rhino Support
Rhino Support
Obie and Rhino Support share no categories
Unique Categories
Rhino Support
Rhino Support is categorized as Help Desk and Live Chat
Pricing
Obie
Obie Pricing
Personal Free
Free
Personal Pro
$5
Access
$59+$30 per admin, per month
Pro
$399+$60 per admin, per month
Premium
$699+$60 per admin, per month
Free Trial
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Obie
Obie
8.4
Responses: 72
Rhino Support
Rhino Support
8.3
Responses: 8
Ease of Use
Obie
Obie
8.8
Responses: 72
Rhino Support
Rhino Support
7.9
Responses: 8
Ease of Setup
Obie
Obie
9.3
Responses: 24
Rhino Support
Rhino Support
Not enough data available
Ease of Admin
Obie
Obie
8.1
Responses: 24
Rhino Support
Rhino Support
Not enough data available
Quality of Support
Obie
Obie
8.9
Responses: 59
Rhino Support
Rhino Support
7.7
Responses: 8
Ease of Doing Business With
Obie
Obie
9.3
Responses: 20
Rhino Support
Rhino Support
Not enough data available
Product Direction (% positive)
Obie
Obie
9.1
Responses: 68
Rhino Support
Rhino Support
8.5
Responses: 8
Reviewers' Company Size
Reviewers of Obie were most often representing companies in the Mid-Market segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Obie
Obie
23.5%
Rhino Support
Rhino Support
36.4%
Mid-Market
(51-1000 emp.)
Obie
Obie
60.5%
Rhino Support
Rhino Support
36.4%
Enterprise
(> 1000 emp.)
Obie
Obie
16.0%
Rhino Support
Rhino Support
27.3%
Reviewers' Industry
Obie
Obie Industry
Computer Software
19.8%
Financial Services
18.5%
Information Technology and Services
6.2%
Education Management
6.2%
Non-Profit Organization Management
4.9%
Other
44.4%
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Obie
Néstor Ramón E.
User in Education Management

It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...

Rhino Support
Manas A.
User in Education Management

Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.

Most Helpful Critical Review
Obie
Felipe A.
Administrator in Hospital & Health Care

Unfortunately there are quite a few things: 1 - Obie's native documentation pages (it's Wiki) have a horrible interface and are full of bugs. It is a very tiresome task to add or edit the documentation on these pages. Sure, you could integrate it to...

Rhino Support
GI
Consultant in Information Technology and Services

I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to

Discussions
Obie
Obie Discussions
Do we have enough existing content for Obie to be useful?
1 comment
Offical Response from Obie
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 comment
Offical Response from Obie
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 comment
Offical Response from Obie
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
Screenshots
Rhino Support
Rhino Support Screenshots
Videos
Obie
Obie Videos
Video Preview

See Obie in action! Leverage Obie for customer success, sales enablement, ITSM and more.

Rhino Support
Rhino Support Videos
No videos provided
Downloads
Rhino Support
Rhino Support Downloads
No downloads provided
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