Compare Obie and Rhino Support
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side-by-side comparison of Obie vs. Rhino Support
based on preference data from user reviews. Obie rates 4.3/5 stars with 82 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Obie |  Rhino Support | |
| Star Rating | Obie | Rhino Support |
| Market Segments | Obie Mid-Market (60.5% of reviews) | Rhino Support Small-Business (36.4% of reviews) |
| Entry Level Price | Obie Free | Rhino Support $47 per month |
Obie vs Rhino Support
- Reviewers felt that Obie meets the needs of their business better than Rhino Support.
- When comparing quality of ongoing product support, reviewers felt that Obie is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Obie over Rhino Support.
Categories
Shared Categories
Obie and Rhino Support share no categories
Unique Categories
Obie is categorized as Enterprise Wiki, Customer Self-Service, Sales Enablement, Productivity Bots, Contact Center Knowledge Base, and Q&A Platforms
Pricing
Personal Free
Free
Personal Pro
$5
Access
$59+$30 per admin, per month
Pro
$399+$60 per admin, per month
Premium
$699+$60 per admin, per month
Free Trial
Solo
$47per month
Pro
$97per month
Platinum
$197per month
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Free Trial
Ratings
Meets Requirements
Obie
Responses: 72
Rhino Support
Responses: 8
Ease of Use
Obie
Responses: 72
Rhino Support
Responses: 8
Ease of Setup
Obie
Responses: 24
Rhino Support
Not enough data availableEase of Admin
Obie
Responses: 24
Rhino Support
Not enough data availableQuality of Support
Obie
Responses: 59
Rhino Support
Responses: 8
Ease of Doing Business With
Obie
Responses: 20
Rhino Support
Not enough data availableProduct Direction (% positive)
Obie
Responses: 68
Rhino Support
Responses: 8
Reviewers' Company Size
Reviewers of Obie were most often representing companies in the Mid-Market segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Obie
Rhino Support
Mid-Market
(51-1000 emp.)
Obie
Rhino Support
Enterprise
(> 1000 emp.)
Obie
Rhino Support
Reviewers' Industry
Computer Software
19.8%
Financial Services
18.5%
Information Technology and Services
6.2%
Education Management
6.2%
Non-Profit Organization Management
4.9%
Other
44.4%
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Néstor Ramón E.
User in Education Management
It's like having your own assistant, Obie is able to help you with many tasks with natural interactions, it's a very seamless interaction. I love the way that you can increase that Knowlege Base for your Obie assitant, it's like when a child ask for...
Manas A.
User in Education Management
Something I really like about this software is that it keeps your user engaged. They can get support instantly or can issue ticket.
Most Helpful Critical Review
Felipe A.
Administrator in Hospital & Health Care
Unfortunately there are quite a few things: 1 - Obie's native documentation pages (it's Wiki) have a horrible interface and are full of bugs. It is a very tiresome task to add or edit the documentation on these pages. Sure, you could integrate it to...
Consultant in Information Technology and Services
I don't really have anything to say, but sometimes it takes a couple of minutes to start working up to the capacity I need it to
Top Alternatives
Discussions
Do we have enough existing content for Obie to be useful?
1 comment
Offical Response from Obie
While Obie fits best with growing organizations (75+), it's never too early to start thinking about knowledge management! In fact, Obie.ai is a great...Read more
We have too much information, unorganized across different tools. Is Obie still a fit?
1 comment
Offical Response from Obie
Did you say a perfect storm?! A common worry is that you need to organize the knowledge you have before being able to take advantage of Obie. Our technology...Read more
Is there a lot of effort to get started with Obie?
1 comment
Offical Response from Obie
A common trade-off for knowledge platforms is your time. Well, not with Obie. Our platform is built to connect with existing knowledge in seconds, and can be...Read more
Rhino Support has no discussions with answers
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