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Compare Nylas and Twilio 
Featured Products
At a Glance
Market Segments
Small-Business (64.9% of reviews)
Small-Business (51.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nylas
Star Rating
(59)4.0 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NylasTwilio
Star Rating
(504)4.1 out of 5
Market Segments
Small-Business (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioNylas vs Twilio
When assessing the two solutions, reviewers found Twilio easier to use. However, Nylas is easier to set up and administer. Reviewers also preferred doing business with Nylas overall.
- Reviewers felt that Twilio meets the needs of their business better than Nylas.
- When comparing quality of ongoing product support, reviewers felt that Nylas is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twilio over Nylas.
Pricing
Entry-Level Pricing
Nylas
No pricing availableTwilio
No pricing availableFree Trial
Nylas
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
8.4
36
8.8
365
Ease of Use
8.1
35
8.2
371
Ease of Setup
8.6
24
7.7
210
Ease of Admin
9.2
22
7.9
195
Quality of Support
8.0
34
7.8
331
Has the product been a good partner in doing business?
9.1
23
8.1
186
Product Direction (% positive)
7.7
30
8.3
354
Features by Category
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
6
|
Verified
8.0
108
|
Verified
9.8
7
|
Verified
8.3
103
|
Verified
8.0
5
|
Verified
8.4
104
|
Verified
Support
8.3
7
|
Verified
7.6
106
|
Verified
Feature Not Available
Feature Not Available
9.3
7
|
Verified
7.0
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
7.7
5
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nylas and Twilio are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Nylas is categorized as Business Scheduling and Unified APIs
Twilio is categorized as RCS Business Messaging, WhatsApp Marketing, Cloud PBX Platforms, Video Platform as a Service (VPaaS), SMS Marketing, and VoIP Providers
Reviews
Reviewers' Company Size
Nylas
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.1%
Information Technology and Services
10.5%
Human Resources
7.0%
Real Estate
5.3%
Marketing and Advertising
5.3%
Other
29.8%
Computer Software
17.8%
Information Technology and Services
10.8%
Marketing and Advertising
6.8%
Internet
4.9%
Financial Services
4.9%
Other
54.8%
Alternatives
Discussions
What is Nylas com?
1 Comment
JT
Nylas is a platform/set of APIs that give developers universal access to various email, calendar, and contacts providers through a single integration.Read more
Nylas has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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