G2 reviewers report that SOCi excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to NUVI. Users appreciate the platform's comprehensive features for social media creation, posting, and reputation management, which streamline their workflow and save time.
Users say that NUVI offers impressive reporting capabilities, with clear visuals that make data analysis straightforward. However, some users have noted that certain features, like the film function for client presentations, are no longer accessible, which can be a drawback for those relying on these tools.
Reviewers mention that SOCi's planning tools are particularly beneficial, allowing users to schedule their social media posts for weeks or even months in advance. This feature is especially helpful for busy professionals who want to maintain a consistent online presence without daily effort.
According to verified reviews, NUVI's ease of use is praised, with users finding the interface intuitive for monitoring online sentiment. However, it still falls short in comparison to SOCi, which has a slightly higher rating for overall usability, indicating a more polished user experience.
G2 reviewers highlight that while both platforms cater to small businesses, SOCi has a broader market presence and a wealth of user feedback, with over 3,400 reviews compared to NUVI's 127. This larger user base suggests that SOCi may offer more reliable insights and support.
Users express that SOCi's customer support is a strong point, with many praising the responsiveness and helpfulness of the team. In contrast, while NUVI's support is rated positively, it does not match the level of satisfaction reported by SOCi users, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
NUVI
No pricing available
SOCi
No pricing available
Free Trial
NUVI
No trial information available
SOCi
No trial information available
Ratings
Meets Requirements
7.9
122
8.9
3,118
Ease of Use
8.4
123
8.7
3,295
Ease of Setup
8.3
82
8.8
2,049
Ease of Admin
8.0
82
8.9
1,320
Quality of Support
8.9
123
8.8
2,570
Has the product been a good partner in doing business?
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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