Compare Nutshell and Pipeline CRM 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Starting at $25.00
Nutshell
Star Rating
(1,413)4.3 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipeline CRM
Star Rating
(949)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for small businesses. Users appreciate its simple process for tracking and managing leads, with one reviewer noting, "Nutshell simply gets the job done." This ease of use is a significant advantage for teams looking to minimize training time.
- Users say that Pipeline CRM offers a visually organized approach to deal management, which helps keep sales processes clear and efficient. The visual pipeline feature is highlighted as a strong point, making it easy for users to see where each deal stands without feeling overwhelmed by complexity.
- According to verified reviews, Nutshell's customer support is frequently praised for its responsiveness and positivity. Users have shared positive experiences with the support team, stating that they are very helpful, which can be crucial for businesses that rely on timely assistance during implementation and daily operations.
- Reviewers mention that while Pipeline CRM is easy to learn, it sometimes lacks the depth of features that more complex sales processes may require. Users appreciate its organized approach but have noted that it may not cater to all advanced needs, which could be a limitation for larger teams or those with more intricate workflows.
- G2 reviewers highlight Nutshell's seamless call logging and transcription feature, which automatically documents conversations. This functionality provides users with clarity and confidence in managing client relationships, making it a standout feature for those who prioritize communication tracking.
- Users report that Pipeline CRM's real-time visibility into sales performance is a significant benefit, allowing teams to forecast revenue effectively. This feature is particularly valuable for businesses that need to stay agile and informed about their sales pipeline, helping them make data-driven decisions.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Free Trial
Nutshell
Free Trial is available
Pipeline CRM
Free Trial is available
Ratings
Meets Requirements
8.4
1,125
8.6
830
Ease of Use
8.7
1,223
8.9
833
Ease of Setup
8.5
656
8.8
385
Ease of Admin
8.7
523
8.9
376
Quality of Support
8.7
1,028
8.9
764
Has the product been a good partner in doing business?
8.8
516
9.1
368
Product Direction (% positive)
8.5
1,113
8.6
826
Features by Category
Sales Force Automation
8.5
891
|
Verified
8.7
644
|
Verified
Feature Not Available
Feature Not Available
8.3
865
|
Verified
8.7
634
|
Verified
8.1
880
|
Verified
8.4
649
|
Verified
7.5
677
|
Verified
7.8
393
|
Verified
8.1
729
|
Verified
8.1
457
|
Verified
7.4
676
|
Verified
7.6
313
|
Verified
7.3
585
7.8
347
|
Verified
7.6
652
8.2
424
|
Verified
Marketing Automation
7.7
672
|
Verified
7.5
368
|
Verified
7.6
604
7.6
362
|
Verified
8.4
815
|
Verified
8.6
495
|
Verified
7.2
575
7.5
321
|
Verified
Customer Support
7.9
638
8.4
377
|
Verified
7.9
661
|
Verified
8.5
398
8.0
691
|
Verified
8.4
419
7.4
558
|
Verified
8.3
329
|
Verified
7.8
578
|
Verified
8.3
329
|
Verified
Reporting & Analytics
7.8
796
|
Verified
8.1
597
|
Verified
8.2
858
|
Verified
8.3
635
|
Verified
7.4
684
|
Verified
7.8
474
|
Verified
Mobile & Social
7.2
553
|
Verified
7.6
276
|
Verified
7.0
552
|
Verified
7.5
264
|
Verified
7.1
650
|
Verified
7.6
416
|
Verified
Platform
7.7
640
|
Verified
8.2
293
|
Verified
7.9
613
|
Verified
8.1
276
|
Verified
8.4
662
|
Verified
8.4
303
|
Verified
7.2
484
|
Verified
8.3
79
6.5
428
|
Verified
7.7
61
7.2
503
7.9
246
|
Verified
8.4
641
|
Verified
8.9
304
|
Verified
7.3
483
|
Verified
8.1
133
|
Verified
Integration
7.9
608
|
Verified
8.4
277
|
Verified
7.5
542
|
Verified
7.9
188
|
Verified
7.3
479
|
Verified
7.3
167
|
Verified
Generative AI
Feature Not Available
8.2
17
Agentic AI - CRM
7.6
42
8.1
6
7.5
40
8.6
6
7.2
41
8.9
6
7.3
41
9.2
6
7.2
41
10.0
5
7.3
40
9.7
5
7.2
41
9.3
5
Email Marketing
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.1
139
Not enough data
8.1
241
Not enough data
Generative AI
6.5
159
Not enough data
6.7
159
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
Incentives
6.8
94
8.6
7
6.6
98
9.5
7
6.5
94
9.3
7
7.6
99
9.5
7
Personalization
7.5
107
9.3
7
7.7
106
9.3
7
8.2
118
9.5
7
7.7
105
9.5
7
Administrative
7.7
109
9.5
7
7.5
103
9.5
7
7.3
97
9.8
7
Agentic AI - Email Tracking
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Analytics
8.0
187
Not enough data
8.0
181
Not enough data
7.9
175
Not enough data
Customizations
8.4
185
Not enough data
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Not enough data
Data Sourcing
7.6
164
Not enough data
7.9
174
Not enough data
Feature Not Available
9.0
5
8.5
184
Not enough data
8.2
170
Not enough data
Predictive Analytics
7.9
172
9.3
5
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Not enough data
Sales Management
8.4
189
9.3
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Not enough data
Categories
Categories
Shared Categories
Nutshell and Pipeline CRM are categorized as Google Workspace for Sales, Sales Analytics, CRM, and Sales Performance Management
Unique Categories
Nutshell is categorized as Sales Engagement, Email Tracking, Online Form Builder, and Email Marketing
Pipeline CRM has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.4%
Construction
5.3%
Information Technology and Services
5.0%
Financial Services
3.3%
Other
71.1%
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
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