Compare Nutshell and Outreach 
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Contact Us
Nutshell
Star Rating
(1,411)4.3 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansOutreach
Star Rating
(3,538)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in user experience, particularly highlighting its simple process and intuitive UI for tracking and managing leads. Users appreciate how it effectively gets the job done without unnecessary complexity.
- Users say that Outreach stands out for its automation features that enhance sales engagement. Reviewers mention how it allows for custom outreach campaigns, which significantly boosts response rates and helps ensure no lead falls through the cracks.
- According to verified reviews, Nutshell's customer support is frequently praised for being responsive and positive. Users have noted that the support team is a valuable resource, especially when setting up the platform independently.
- Reviewers mention that Outreach's integration capabilities, particularly with tools like Orum for calling, enhance its functionality. This integration is seen as a major advantage, making the platform more effective for users who rely on seamless communication.
- G2 reviewers highlight that Nutshell's call logging and transcription features provide total clarity in managing client relationships. This automatic documentation is a significant time-saver and adds to the overall confidence in client interactions.
- Users report that while Outreach is effective in transforming chaotic sales activities into organized sequences, some find it less intuitive than Nutshell, particularly in terms of ease of setup and initial user experience.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Nutshell
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.4
1,123
8.7
2,680
Ease of Use
8.7
1,221
8.3
2,696
Ease of Setup
8.5
655
7.7
858
Ease of Admin
8.7
523
7.8
774
Quality of Support
8.7
1,026
8.3
2,434
Has the product been a good partner in doing business?
8.8
516
8.5
760
Product Direction (% positive)
8.5
1,111
8.5
2,510
Features by Category
Sales Force Automation
8.5
890
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
863
|
Verified
Not enough data
8.1
879
|
Verified
Not enough data
7.5
676
|
Verified
Not enough data
8.1
728
|
Verified
Not enough data
7.4
675
|
Verified
Not enough data
7.3
584
Not enough data
7.6
651
Not enough data
Marketing Automation
7.7
671
|
Verified
Not enough data
7.6
603
Not enough data
8.4
814
|
Verified
Not enough data
7.2
574
Not enough data
Customer Support
7.9
637
Not enough data
7.9
660
|
Verified
Not enough data
8.0
690
|
Verified
Not enough data
7.4
557
|
Verified
Not enough data
7.8
577
|
Verified
Not enough data
Reporting & Analytics
7.8
795
|
Verified
Not enough data
8.2
857
|
Verified
Not enough data
7.4
683
|
Verified
Not enough data
Mobile & Social
7.2
552
|
Verified
Not enough data
7.0
551
|
Verified
Not enough data
7.1
649
|
Verified
Not enough data
Platform
7.7
639
|
Verified
Not enough data
7.9
611
|
Verified
Not enough data
8.4
661
|
Verified
Not enough data
7.2
483
|
Verified
Not enough data
6.5
427
|
Verified
Not enough data
7.2
501
Not enough data
8.4
639
|
Verified
Not enough data
7.3
482
|
Verified
Not enough data
Integration
7.9
607
|
Verified
Not enough data
7.5
541
|
Verified
Not enough data
7.3
478
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
7.6
42
Not enough data
7.5
40
Not enough data
7.2
41
Not enough data
7.3
41
Not enough data
7.2
41
Not enough data
7.3
40
Not enough data
7.2
41
Not enough data
Email Marketing
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.1
139
Not enough data
8.1
241
Not enough data
Generative AI
6.5
159
Not enough data
6.7
159
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.3
195
8.7
1008
|
Verified
8.2
192
9.1
1060
|
Verified
7.3
160
8.4
869
|
Verified
Feature Not Available
8.2
796
|
Verified
8.1
170
8.5
1009
|
Verified
8.0
180
8.6
400
8.1
168
8.2
347
Repeatability and Reportability
Feature Not Available
8.4
862
|
Verified
8.2
173
8.6
952
|
Verified
8.2
168
8.5
929
|
Verified
7.4
151
7.8
771
|
Verified
Feature Not Available
7.0
314
AI and Automation
7.7
165
7.8
342
7.9
164
7.3
308
Feature Not Available
7.7
346
Feature Not Available
7.3
298
Feature Not Available
7.0
292
Generative AI
Feature Not Available
6.7
138
Agentic AI - Sales Engagement
6.8
12
6.4
26
7.5
12
7.2
26
7.2
12
7.6
26
7.2
13
6.3
26
7.5
12
6.7
26
7.7
13
6.8
26
7.4
12
6.9
25
Call Analytics
Not enough data
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Generative AI
Not enough data
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
Incentives
6.8
94
7.5
193
6.6
98
8.2
234
|
Verified
6.5
94
6.9
165
|
Verified
7.6
99
8.3
245
|
Verified
Personalization
7.5
107
8.3
263
|
Verified
7.7
106
7.8
270
|
Verified
8.2
118
8.2
322
|
Verified
7.7
105
8.1
227
|
Verified
Administrative
7.7
109
8.7
306
|
Verified
7.5
103
8.4
258
|
Verified
7.3
97
8.5
264
Agentic AI - Email Tracking
7.9
12
7.3
16
8.2
11
7.1
17
8.3
11
7.9
17
8.5
11
6.4
16
8.2
11
6.4
16
8.5
11
6.3
16
8.5
11
6.5
16
Analytics
8.0
187
8.8
1440
8.0
181
8.4
1380
7.9
175
Feature Not Available
Customizations
8.4
185
8.8
1406
8.3
192
8.9
1432
8.3
192
8.5
1405
8.0
176
8.3
1056
8.4
190
9.0
1448
Generative AI
Feature Not Available
6.8
162
Agentic AI - Sales Analytics
6.9
13
6.7
8
6.9
13
7.9
8
7.1
13
6.4
7
7.2
13
6.4
7
7.7
13
6.4
7
Data Sourcing
7.6
163
7.7
158
7.9
173
7.9
173
Feature Not Available
Feature Not Available
8.5
184
8.1
187
8.2
170
7.6
167
Predictive Analytics
7.9
172
7.3
141
7.8
167
7.4
135
Feature Not Available
7.0
126
7.5
161
7.3
134
Sales Management
8.4
189
8.0
148
Feature Not Available
Feature Not Available
Feature Not Available
7.8
163
8.5
197
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Feedback
Not enough data
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nutshell and Outreach are categorized as Sales Engagement, Sales Analytics, Sales Performance Management, and Email Tracking
Unique Categories
Nutshell is categorized as Google Workspace for Sales, CRM, Online Form Builder, and Email Marketing
Outreach is categorized as Revenue Operations & Intelligence (RO&I), AI SDRs, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.1%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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