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Compare Nutshell and folk 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Starting at $20.00 1 Users Per Year
Nutshell
Star Rating
(1,405)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansfolk
Star Rating
(313)4.5 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $20.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in user satisfaction, with a higher overall G2 Score compared to folk. Users appreciate its clean interface and flexible pipelines, which make it easy for sales teams to adopt and utilize daily.
- According to verified reviews, folk shines in its simplicity and ease of integration. Users highlight how quickly they can set up the software and connect it to their email and WhatsApp, making it a breeze to manage contacts and track conversations.
- Reviewers mention that Nutshell provides solid visibility into deals, which is crucial for sales processes. Users have praised its structured approach without feeling overwhelming, allowing for effective lead management and filtering.
- Users say that while folk is intuitive and easy to use, it may not offer the same depth of features as Nutshell for sales teams. Folk users appreciate the seamless integration of notes and reminders, but some may find it lacks advanced functionalities for pipeline management.
- G2 reviewers highlight that Nutshell's support quality is commendable, with users noting great staff assistance and a straightforward onboarding experience. This support can be a significant advantage for teams looking to implement a new CRM effectively.
- According to recent user feedback, folk has become a central hub for relationship management, particularly for smaller teams. Users find it easy to organize partners and ongoing conversations, but they may miss some of the more robust reporting and analytics features that Nutshell offers.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
folk
Standard
Starting at $20.00
1 Users Per Year
- 📇 Unlimited contacts
- 👥 Unlimited members
- 💌 Up to 2000 Emails Sent
Free Trial
Nutshell
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.4
1,122
8.4
307
Ease of Use
8.7
1,217
8.9
309
Ease of Setup
8.5
654
8.9
259
Ease of Admin
8.7
522
8.7
110
Quality of Support
8.7
1,025
9.1
258
Has the product been a good partner in doing business?
8.8
515
9.0
105
Product Direction (% positive)
8.5
1,110
9.5
305
Features by Category
Sales Force Automation
8.5
889
|
Verified
8.6
257
Feature Not Available
7.8
241
8.3
862
|
Verified
8.3
249
8.1
879
|
Verified
7.4
245
7.5
675
|
Verified
Feature Not Available
8.1
727
|
Verified
8.3
248
7.4
674
|
Verified
Feature Not Available
7.3
584
Feature Not Available
7.6
650
7.1
230
Marketing Automation
7.7
670
|
Verified
7.7
236
7.6
603
7.4
227
8.4
813
|
Verified
8.4
244
7.2
573
Feature Not Available
Customer Support
7.9
637
Feature Not Available
7.9
660
|
Verified
Feature Not Available
8.0
690
|
Verified
Feature Not Available
7.4
557
|
Verified
Feature Not Available
7.8
576
|
Verified
Feature Not Available
Reporting & Analytics
7.8
794
|
Verified
6.8
66
8.2
856
|
Verified
7.1
65
7.4
683
|
Verified
Feature Not Available
Mobile & Social
7.2
552
|
Verified
7.2
227
7.0
551
|
Verified
7.7
235
7.1
649
|
Verified
6.9
63
Platform
7.7
638
|
Verified
7.8
243
7.9
610
|
Verified
7.9
241
8.4
660
|
Verified
8.0
238
7.2
482
|
Verified
Feature Not Available
6.5
426
|
Verified
Feature Not Available
7.2
501
Feature Not Available
8.4
638
|
Verified
8.6
243
7.3
482
|
Verified
Feature Not Available
Integration
7.9
607
|
Verified
8.5
227
7.5
540
|
Verified
7.5
223
7.3
478
|
Verified
Feature Not Available
Generative AI
Feature Not Available
7.0
208
Agentic AI - CRM
7.6
42
5.8
16
7.5
40
6.7
16
7.2
41
6.4
15
7.3
41
6.2
15
7.2
41
6.3
15
7.3
40
6.0
15
7.2
41
6.3
15
Email Marketing
8.1
249
7.8
102
8.4
261
8.3
102
Feature Not Available
7.9
99
8.3
260
8.4
99
8.5
264
8.2
100
8.1
249
8.1
98
Feature Not Available
7.6
98
8.2
222
7.8
97
Feature Not Available
6.7
91
Reporting & Analytics
7.1
139
6.5
96
8.1
241
7.3
93
Generative AI
6.5
159
7.3
57
6.7
159
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
8.0
246
8.2
102
7.2
206
7.2
99
7.0
197
6.9
97
7.8
217
7.7
98
Feature Not Available
7.0
98
Feature Not Available
6.4
94
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
169
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
Incentives
6.8
94
Not enough data
6.6
98
Not enough data
6.5
94
Not enough data
7.6
99
Not enough data
Personalization
7.5
107
Not enough data
7.7
106
Not enough data
8.2
118
Not enough data
7.7
105
Not enough data
Administrative
7.7
109
Not enough data
7.5
103
Not enough data
7.3
97
Not enough data
Agentic AI - Email Tracking
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Analytics
8.0
187
8.1
69
8.0
181
8.1
68
7.9
175
7.6
67
Customizations
8.4
185
8.4
68
8.3
192
7.3
66
8.3
192
7.9
67
8.0
176
7.4
67
8.4
190
8.1
67
Generative AI
Feature Not Available
7.2
41
Agentic AI - Sales Analytics
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Not enough data
Data Sourcing
7.6
163
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.2
170
Not enough data
Predictive Analytics
7.9
172
Not enough data
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Not enough data
Sales Management
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Not enough data
Categories
Categories
Shared Categories
Nutshell and folk are categorized as Google Workspace for Sales, CRM, Email Tracking, and Email Marketing
Unique Categories
Nutshell is categorized as Sales Engagement, Sales Analytics, Sales Performance Management, and Online Form Builder
folk has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.5%
Construction
5.3%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.1%
Marketing and Advertising
10.4%
Consulting
10.0%
Computer Software
10.0%
Venture Capital & Private Equity
6.8%
Financial Services
6.5%
Other
56.3%
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
folk has no discussions with answers
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