Compare Nutshell and folk 
Featured Products
At a Glance
Market Segments
Small-Business (79.0% of reviews)
Small-Business (97.2% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Starting at $30.00 1 Users Per Year
Nutshell
Star Rating
(1,423)4.3 out of 5
Market Segments
Small-Business (79.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansfolk
Star Rating
(327)4.5 out of 5
Market Segments
Small-Business (97.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $30.00 1 Users Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for tracking and managing leads. Users appreciate its simple process and intuitive UI, making it a reliable choice for small businesses.
- Users say that folk shines with its advanced enrichment and AI capabilities, allowing for effortless email validation and enrichment. This feature is particularly praised for saving time and enhancing personalization in outreach efforts.
- Reviewers mention that Nutshell's customer support is highly responsive and positive, which is a significant advantage for users who may need assistance during setup or while navigating the platform. This level of support contributes to a smoother onboarding experience.
- According to verified reviews, folk is noted for its ease of use, especially among users who may not be tech-savvy. Many find it intuitive, which can be a crucial factor for teams looking to adopt a new CRM without extensive training.
- G2 reviewers highlight that Nutshell's seamless call logging and transcription feature stands out, providing users with automatic documentation of conversations. This functionality enhances clarity and confidence in managing client relationships.
- Users report that while both products have similar scores in meeting requirements, Nutshell's overall higher G2 Score indicates greater user satisfaction, suggesting it may be a more reliable option for businesses seeking a comprehensive CRM solution.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
folk
Standard
Starting at $30.00
1 Users Per Year
- Pipeline management
- Email campaigns
- Enrichment
Free Trial
Nutshell
Free Trial is available
folk
Free Trial is available
Ratings
Meets Requirements
8.4
1,129
8.4
320
Ease of Use
8.7
1,229
8.9
322
Ease of Setup
8.5
660
8.9
272
Ease of Admin
8.7
523
8.7
112
Quality of Support
8.7
1,032
9.1
271
Has the product been a good partner in doing business?
8.8
516
8.9
107
Product Direction (% positive)
8.5
1,116
9.6
316
Features by Category
Sales Force Automation
8.5
893
|
Verified
8.6
267
Feature Not Available
7.8
242
8.3
867
|
Verified
8.4
253
8.1
880
|
Verified
7.4
251
7.5
676
|
Verified
Feature Not Available
8.1
728
|
Verified
8.3
252
7.4
675
|
Verified
Feature Not Available
7.3
585
Feature Not Available
7.6
652
7.1
231
Marketing Automation
7.7
671
|
Verified
7.7
238
7.6
604
7.4
229
8.4
816
|
Verified
8.5
247
7.2
574
Feature Not Available
Customer Support
7.9
637
Feature Not Available
7.9
660
|
Verified
Feature Not Available
8.0
690
|
Verified
Feature Not Available
7.4
557
|
Verified
Feature Not Available
7.8
577
|
Verified
Feature Not Available
Reporting & Analytics
7.8
797
|
Verified
6.7
68
8.2
858
|
Verified
7.0
67
7.4
683
|
Verified
Feature Not Available
Mobile & Social
7.2
552
|
Verified
7.2
228
7.0
551
|
Verified
7.7
238
7.1
649
|
Verified
6.9
63
Platform
7.7
641
|
Verified
7.8
244
7.9
613
|
Verified
7.9
242
8.4
661
|
Verified
8.0
239
7.2
483
|
Verified
Feature Not Available
6.5
427
|
Verified
Feature Not Available
7.2
502
Feature Not Available
8.4
640
|
Verified
8.6
244
7.3
482
|
Verified
Feature Not Available
Integration
7.9
607
|
Verified
8.5
230
7.5
541
|
Verified
7.5
224
7.3
478
|
Verified
Feature Not Available
Generative AI
Feature Not Available
7.0
209
Agentic AI - CRM
7.6
41
6.0
17
7.5
39
6.7
17
7.2
40
6.6
16
7.2
40
6.2
15
7.1
40
6.6
16
7.2
39
6.0
15
7.2
40
6.4
16
Email Marketing
8.1
249
7.8
102
8.4
261
8.3
103
Feature Not Available
7.9
99
8.3
260
8.4
99
8.5
264
8.2
100
8.1
249
8.1
98
Feature Not Available
7.6
98
8.2
222
7.8
97
Feature Not Available
6.7
91
Reporting & Analytics
7.1
139
6.5
96
8.1
241
7.3
93
Generative AI
6.5
159
7.3
57
6.7
159
6.9
54
Agentic AI - Email Marketing
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
4.7
5
Not enough data
4.7
5
Not enough data
4.7
5
Integration
8.0
246
8.2
102
7.2
206
7.2
99
7.0
197
6.9
97
7.8
218
7.7
98
Feature Not Available
7.0
98
Feature Not Available
6.4
94
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
166
Not enough data
7.9
165
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
Incentives
6.8
94
Not enough data
6.6
98
Not enough data
6.5
94
Not enough data
7.6
99
Not enough data
Personalization
7.5
107
Not enough data
7.7
106
Not enough data
8.2
118
Not enough data
7.7
105
Not enough data
Administrative
7.7
109
Not enough data
7.5
103
Not enough data
7.3
97
Not enough data
Agentic AI - Email Tracking
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Analytics
8.0
187
8.1
70
8.0
181
8.0
69
7.9
175
7.6
68
Customizations
8.4
185
8.4
69
8.3
192
7.3
67
8.3
192
7.9
67
8.0
176
7.4
68
8.4
190
8.1
68
Generative AI
Feature Not Available
7.2
41
Agentic AI - Sales Analytics
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Not enough data
Data Sourcing
7.6
164
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.5
184
Not enough data
8.2
170
Not enough data
Predictive Analytics
7.9
173
Not enough data
7.8
167
Not enough data
Feature Not Available
Not enough data
7.5
161
Not enough data
Sales Management
8.4
189
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
197
Not enough data
Categories
Categories
Shared Categories
Nutshell and folk are categorized as Google Workspace for Sales, CRM, Email Tracking, and Email Marketing
Unique Categories
Nutshell is categorized as Sales Engagement, Sales Analytics, Sales Performance Management, and Online Form Builder
folk has no unique categories
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
folk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.0%
Computer Software
7.4%
Construction
5.3%
Information Technology and Services
4.9%
Financial Services
3.3%
Other
71.2%
Marketing and Advertising
10.9%
Consulting
9.9%
Computer Software
9.9%
Venture Capital & Private Equity
6.5%
Financial Services
6.2%
Other
56.5%
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
KM
Hi Tina! Thanks so much for leaving this comment - unfortunately I don't have any of your personal contact information here on G2 Crowd, but I am happy to...Read more
What integration options have you found that work best for Nutshell?
2 Comments
KM
Hi Craig! Thanks for starting this discussion, I'm sorry we didn't see this until now and disappointed to hear you've had trouble integrating Nutshell with...Read more
How can I make my planning faster?
1 Comment
G2
Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake...Read more
folk has no discussions with answers
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