# Avalara vs Numeral Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Avalara excels in automating tax calculations, making it a reliable choice for businesses looking to streamline their invoicing process. Users appreciate how it uses customer addresses to accurately determine taxes, eliminating guesswork and ensuring compliance.
- **Users say** Numeral stands out for its operational visibility, particularly for multi-state sales tax compliance. Reviewers highlight the platform's ability to centralize tracking of nexus exposure and filing calendars, which simplifies what can often be a complex process.
- **According to verified reviews** , Avalara's implementation process is generally smooth, but some users note that it requires a bit of initial setup to fully leverage its capabilities. Once established, however, it becomes a tool that needs minimal oversight, as it automatically updates for tax changes.
- **Reviewers mention** Numeral's user-friendly interface and responsive customer support as significant advantages. Users appreciate that they can access real help rather than generic automated responses, which is particularly beneficial for growing companies needing tailored assistance.
- **G2 reviewers highlight** that while Avalara has a strong overall satisfaction score, its support quality is seen as an area for improvement compared to Numeral, which boasts a much higher rating for customer service. This difference can impact user experience, especially for those who may need more hands-on help.
- **Users report** that both platforms have their strengths, but Avalara's broader market presence and established reputation in the mid-market segment provide a level of trust that newer solutions like Numeral may still be building. However, Numeral's focus on small businesses allows it to cater specifically to the needs of that segment effectively.



| | Avalara | Numeral | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 825 | 18 | 
| **Largest Market Segment** | Mid-Market (50.2% of reviews) | Small-Business (86.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Avalara

Pros:
- Ease of Use (68 reviews)
- Tax Automation (55 reviews)

Cons:
- Poor Customer Support (52 reviews)
- Improvement Needed (44 reviews)

### Numeral

Pros:
- Customer Support (7 reviews)
- Ease of Use (4 reviews)

Cons:
- Tax Issues (4 reviews)
- Poor Customer Support (3 reviews)

---
## Ratings Comparison
| Rating | Avalara | Numeral | 
|---|---|---|
  | **Meets Requirements** | 8.1 (500 reviews) | 8.9 (15 reviews) | 
  | **Ease of Use** | 8.0 (647 reviews) | 8.9 (15 reviews) | 
  | **Ease of Setup** | 7.2 (470 reviews) | 9.0 (14 reviews) | 
  | **Ease of Admin** | 7.6 (291 reviews) | 9.3 (7 reviews) | 
  | **Quality of Support** | 6.8 (498 reviews) | 9.1 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.1 (297 reviews) | 9.8 (7 reviews) | 
  | **Product Direction (% positive)** | 7.6 (496 reviews) | 9.2 (14 reviews) | 

---
## Pricing

### Avalara

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Numeral

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cross Border E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 6.8/10 | 17 |
| **Numeral** | N/A | N/A |

#### Global Shipping

| Feature | Avalara | Numeral | 
|---|---|---|
| **Integration** | 8.0 (16 reviews) | Not enough data | 
| **Reporting** | 7.3 (17 reviews) | Not enough data | 
| **Labels** | 6.7 (16 reviews) | Not enough data | 
| **Returns** | 7.1 (16 reviews) | Not enough data | 

#### Payments and Pricing

| Feature | Avalara | Numeral | 
|---|---|---|
| **Global Tax** | 6.9 (15 reviews) | Not enough data | 
| **Currency** | 6.6 (16 reviews) | Not enough data | 
| **Payment Methods** | 7.2 (17 reviews) | Not enough data | 
| **Cost** | 6.7 (16 reviews) | Not enough data | 
| **Pricing** | 6.2 (17 reviews) | Not enough data | 

#### Global ecommerce management

| Feature | Avalara | Numeral | 
|---|---|---|
| **Compliance** | 7.3 (16 reviews) | Not enough data | 
| **Delivery Tracking** | 7.0 (15 reviews) | Not enough data | 
| **Risk** | 7.3 (16 reviews) | Not enough data | 
| **Documents** | 7.1 (15 reviews) | Not enough data | 

#### Portals

| Feature | Avalara | Numeral | 
|---|---|---|
| **Marketplaces** | 7.0 (14 reviews) | Not enough data | 
| **Branding** | 6.3 (14 reviews) | Not enough data | 
| **Omnichannel** | Feature Not Available | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 7.2/10 | 249 |
| **Numeral** | 9.1/10 | 16 |

#### Tracking

| Feature | Avalara | Numeral | 
|---|---|---|
| **Sales Tax** | 8.3 (221 reviews) | 10.0 (14 reviews) | 
| **VAT** | 6.5 (140 reviews) | 9.3 (12 reviews) | 
| **GST** | 6.8 (139 reviews) | 9.1 (11 reviews) | 
| **Exemptions** | 7.7 (179 reviews) | 8.2 (13 reviews) | 
| **Adjustments** | 7.3 (160 reviews) | 8.6 (13 reviews) | 
| **Localization** | 7.7 (165 reviews) | 9.7 (13 reviews) | 

#### Integrations

| Feature | Avalara | Numeral | 
|---|---|---|
| **Integrations** | 7.1 (189 reviews) | 9.6 (12 reviews) | 

#### Remittance

| Feature | Avalara | Numeral | 
|---|---|---|
| **Returns** | 7.9 (194 reviews) | 9.4 (15 reviews) | 
| **Notifications** | 7.1 (165 reviews) | 9.4 (14 reviews) | 
| **Global/Cross Borders** | 6.2 (141 reviews) | 8.5 (12 reviews) | 
| **Analytics** | 7.2 (157 reviews) | 8.6 (13 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Avalara | Numeral | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (29 reviews) | Not enough data | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | 8.9/10 | 19 |
| **Numeral** | N/A | N/A |

#### Tax Planning

| Feature | Avalara | Numeral | 
|---|---|---|
| **Strategies** | 8.7 (15 reviews) | Not enough data | 
| **Exemptions** | 8.8 (16 reviews) | Not enough data | 
| **Credits** | 9.0 (15 reviews) | Not enough data | 
| **Estimations** | 8.9 (15 reviews) | Not enough data | 

#### Tax Filing

| Feature | Avalara | Numeral | 
|---|---|---|
| **Calculations** | 9.2 (16 reviews) | Not enough data | 
| **Rules & Regulations** | 8.9 (16 reviews) | Not enough data | 
| **Reporting** | 9.1 (18 reviews) | Not enough data | 

#### Workflows

| Feature | Avalara | Numeral | 
|---|---|---|
| **Integrations** | 8.8 (18 reviews) | Not enough data | 
| **Importing** | 9.0 (15 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Avalara** | N/A | N/A |
| **Numeral** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Avalara | Numeral | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Avalara (3):** [Cross Border E-Commerce  Software](https://www.g2.com/categories/cross-border-e-commerce), [SAP Store Software](https://www.g2.com/categories/sap-store), [Corporate Tax Software](https://www.g2.com/categories/corporate-tax)



---
## Reviewer Demographics

### By Company Size

| Segment | Avalara | Numeral | 
|---|---|---|
| **Small-Business** | 37.7% | 86.7% | 
| **Mid-Market** | 50.2% | 13.3% | 
| **Enterprise** | 12.1% | 0% | 

### By Industry

#### Avalara

- **Computer Software:** 12.1%
- **Retail:** 11.8%
- **Accounting:** 9.4%
- **Manufacturing:** 8.7%
- **Wholesale:** 6.2%
- **Information Technology and Services:** 4.6%
- **Consumer Goods:** 3.8%
- **Construction:** 3.4%
- **Non-Profit Organization Management:** 2.2%
- **Telecommunications:** 2.0%
- **Other:** 35.9%

#### Numeral

- **Consumer Goods:** 13.3%
- **Manufacturing:** 6.7%
- **Consulting:** 6.7%
- **Retail:** 6.7%
- **Printing:** 6.7%
- **Photography:** 6.7%
- **Online Media:** 6.7%
- **Marketing and Advertising:** 6.7%
- **Information Technology and Services:** 6.7%
- **Food & Beverages:** 6.7%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to Avalara

- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (92 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [TurboTax Business](https://www.g2.com/products/turbotax-business/reviews) — 4.4/5 stars (94 reviews)
- [TaxCloud](https://www.g2.com/products/taxcloud/reviews) — 4.5/5 stars (42 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews)
- [CCH® SureTax® Platform](https://www.g2.com/products/cch-suretax-platform/reviews) — 3.1/5 stars (12 reviews)

### Alternatives to Numeral

- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (378 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (239 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (153 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (116 reviews)
- [DualEntry](https://www.g2.com/products/dualentry/reviews) — 4.9/5 stars (122 reviews)

---
## Top Discussions

### Avalara

- Title: [Has anyone using Avalara experience issues with this service recently 2021?](https://www.g2.com/discussions/40448-has-anyone-using-avalara-experience-issues-with-this-service-recently-2021) — 3 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "Hi Jeanette, if you're experiencing issues, we'd like to know and work to assist. You may contact Avalara Support (https://help.avalara.com/Contact_Avalara)..."
- Title: [How much does avalara cost?](https://www.g2.com/discussions/how-much-does-avalara-cost) — 2 comments *(includes official response)*
  > **Top comment:** "Pricing varies depending on what’s right for your business. Many Avalara products use volume-based pricing models designed to scale with your business."
- Title: [Can I refile a return that was filed in an SST state without Avalara's assistance?](https://www.g2.com/discussions/31739-can-i-refile-a-return-that-was-filed-in-an-sst-state-without-avalara-s-assistance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Avalara must assist with any SST-Simplified Electronic Returns. If the form name includes "SER", it's a simplified electronic return, and Avalara must file..."
- Title: [Do wholesale sales count toward NEXUS?](https://www.g2.com/discussions/31738-do-wholesale-sales-count-toward-nexus) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Since many states include exempt transactions in their economic nexus thresholds, businesses that only make exempt sales into other states can establish..."
- Title: [I didn’t know I was supposed to register — do I need to worry about past sales?](https://www.g2.com/discussions/i-didn-t-know-i-was-supposed-to-register-do-i-need-to-worry-about-past-sales) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and..."

### Numeral

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/avalara-vs-numeral-sales-tax-platform-numeral)