Compare NUACOM and Toky

At a Glance
NUACOM
NUACOM
Star Rating
(264)4.8 out of 5
Market Segments
Small-Business (92.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 User per Month (billed annually)
Browse all 3 pricing plans
Toky
Toky
Star Rating
(32)3.7 out of 5
Market Segments
Small-Business (74.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$20 user/month (billed annually)
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NUACOM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Toky. Users appreciate its intuitive setup and reliable performance, with one reviewer noting, "the experience has been genuinely excellent" for their office phone system.
  • Users say that Toky offers unique features like global calling capabilities and easy app integrations, making it a solid choice for small businesses. One user highlighted its "easy to use interface" and the ability to download call recordings and transcripts, which adds to its appeal.
  • Reviewers mention that NUACOM provides exceptional support, with many praising the onboarding process and assistance from team members like Vaibhav. This level of support is a key differentiator, as users feel more confident in managing their phone systems effectively.
  • According to verified reviews, Toky faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. Despite its strengths, the platform's lower ratings in areas like quality of support indicate room for improvement.
  • Users highlight that NUACOM's ease of use is a standout feature, with many finding it simple and intuitive. One user remarked, "I didn’t know this existed and now I do I don’t think I could ever do without," showcasing its strong fit for everyday operations.
  • G2 reviewers note that while Toky is budget-friendly, its lower overall ratings suggest that users may encounter limitations in functionality compared to NUACOM. The latter's higher scores in areas like call quality and administrative ease make it a more robust option for businesses looking for comprehensive solutions.
Pricing
Entry-Level Pricing
NUACOM
Unlimited
Starting at $19.00
1 User per Month (billed annually)
Browse all 3 pricing plans
Toky
ENTREPRENEUR
$20
user/month (billed annually)
Browse all 3 pricing plans
Free Trial
NUACOM
No trial information available
Toky
Free Trial is available
Ratings
Meets Requirements
9.5
246
7.5
27
Ease of Use
9.4
252
7.7
28
Ease of Setup
9.3
234
8.3
19
Ease of Admin
9.3
151
8.3
19
Quality of Support
9.7
245
6.9
26
Has the product been a good partner in doing business?
9.5
146
8.1
18
Product Direction (% positive)
9.5
256
6.5
27
Features by Category
Conversation IntelligenceHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.5
16
Channels
Not enough data
7.4
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
7.3
13
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
7.1
11
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
8.3
5
|
Verified
Not enough data
Not enough data
Not enough data
8.7
5
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
6.8
11
|
Verified
Not enough data
8.0
15
|
Verified
Not enough data
6.7
14
|
Verified
Not enough data
Not enough data
Not enough data
6.9
7
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.2
41
Not enough data
Platform
7.6
38
Not enough data
8.3
39
Not enough data
8.6
38
Not enough data
8.8
37
Not enough data
8.6
35
Not enough data
9.0
38
Not enough data
8.9
35
Not enough data
Generative AI
7.4
35
Not enough data
Workforce Management
8.8
35
Not enough data
8.4
34
Not enough data
Call Center Infrastructure (CCI)
7.4
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Administrative
8.3
34
Not enough data
8.6
34
Not enough data
8.1
7
Not enough data
Generative AI
8.1
7
Not enough data
8.3
10
Not enough data
Basic Communication - Cloud PBX
8.3
9
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
Advanced Features - Cloud PBX
8.0
9
Not enough data
8.1
9
Not enough data
8.9
9
Not enough data
8.1
7
Not enough data
8.4
199
7.1
13
Platform Basics - VoIP Providers
9.0
29
Not enough data
9.0
33
Not enough data
8.7
29
Not enough data
8.8
31
Not enough data
8.3
26
Not enough data
8.4
26
Not enough data
Basic Communication
9.5
187
7.1
13
|
Verified
7.5
131
Feature Not Available
7.5
128
6.7
7
7.1
122
Feature Not Available
8.3
130
Feature Not Available
9.1
150
6.9
7
|
Verified
Agentic AI - VoIP Providers
8.3
22
Not enough data
8.2
21
Not enough data
8.0
21
Not enough data
8.4
20
Not enough data
Access
8.1
126
Feature Not Available
8.1
128
7.9
11
|
Verified
8.7
128
7.2
10
|
Verified
Advanced Features
8.6
139
6.9
7
|
Verified
8.3
140
7.2
9
|
Verified
9.1
147
6.8
10
|
Verified
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
8.5
20
6.2
12
Agentic AI - Outbound Call Tracking
6.7
6
Not enough data
6.7
6
Not enough data
Calling
9.2
20
7.8
10
8.9
18
6.4
7
8.8
18
6.7
8
9.0
15
8.0
9
8.6
6
Not enough data
Contacts
9.0
17
6.3
8
8.9
17
6.5
8
9.1
16
6.9
8
Insights
9.0
17
4.8
7
8.5
17
5.6
8
8.4
17
6.7
9
7.6
16
3.9
6
8.4
16
5.0
7
9.2
6
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NUACOM
NUACOM
Toky
Toky
Unique Categories
Toky
Toky has no unique categories
Reviews
Reviewers' Company Size
NUACOM
NUACOM
Small-Business(50 or fewer emp.)
92.8%
Mid-Market(51-1000 emp.)
7.2%
Enterprise(> 1000 emp.)
0%
Toky
Toky
Small-Business(50 or fewer emp.)
74.2%
Mid-Market(51-1000 emp.)
25.8%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
NUACOM
NUACOM
Leisure, Travel & Tourism
4.9%
Computer Software
4.6%
Construction
4.2%
Marketing and Advertising
4.2%
Staffing and Recruiting
4.2%
Other
77.9%
Toky
Toky
Computer Software
19.4%
Telecommunications
6.5%
Internet
6.5%
Insurance
6.5%
Information Technology and Services
6.5%
Other
54.8%
Alternatives
NUACOM
NUACOM Alternatives
RingEX
RingEX
Add RingEX
GoTo Connect
GoTo Connect
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Aircall
Aircall
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3CX
3CX
Add 3CX
Toky
Toky Alternatives
Aircall
Aircall
Add Aircall
JustCall
JustCall
Add JustCall
CloudTalk
CloudTalk
Add CloudTalk
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Discussions
NUACOM
NUACOM Discussions
Monty the Mongoose crying
NUACOM has no discussions with answers
Toky
Toky Discussions
Monty the Mongoose crying
Toky has no discussions with answers