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Compare nShift and parcelLab 
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At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Mid-Market (55.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
nShift
Star Rating
(13)4.0 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about nShiftparcelLab
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that parcelLab excels in order tracking with a score of 9.5, significantly higher than nShift's 7.1. Reviewers mention that parcelLab's real-time tracking updates enhance customer satisfaction and reduce inquiries about order status.
- Reviewers say that parcelLab's ease of use is a standout feature, scoring 8.9 compared to nShift's 7.2. Users on G2 highlight the intuitive interface and straightforward setup process, making it accessible for teams without extensive technical expertise.
- G2 users mention that parcelLab's quality of support is impressive, with a score of 8.9, while nShift lags behind at 7.4. Reviewers appreciate the responsive customer service and helpful resources provided by parcelLab, which contribute to a smoother user experience.
- Users say that parcelLab offers superior e-commerce integrations, scoring 9.4, compared to nShift's lower performance in this area. Reviewers highlight the seamless connection with various e-commerce platforms, which streamlines the shipping process.
- Reviewers mention that parcelLab's product direction is highly rated at 9.7, indicating a strong commitment to innovation and user feedback, while nShift's score of 8.2 suggests room for improvement in adapting to market needs.
- Users report that parcelLab's label printing capabilities are robust, scoring 9.0, while nShift's score of 9.3 indicates a competitive feature. However, reviewers note that parcelLab's flexibility in label customization is a significant advantage for businesses with diverse shipping requirements.
Pricing
Entry-Level Pricing
nShift
No pricing availableparcelLab
No pricing availableFree Trial
nShift
No trial information availableparcelLab
No trial information availableRatings
Meets Requirements
7.9
13
9.0
178
Ease of Use
7.2
13
8.8
187
Ease of Setup
7.8
6
8.9
159
Ease of Admin
7.8
6
8.8
72
Quality of Support
7.4
13
8.9
170
Has the product been a good partner in doing business?
7.9
7
9.2
75
Product Direction (% positive)
8.2
13
9.7
174
Features by Category
Management - Multicarrier Parcel Management Solutions
8.7
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Labels
9.3
7
8.5
79
8.1
7
8.8
79
8.1
7
8.3
80
Order management
7.1
7
9.4
88
6.9
7
8.9
85
6.9
6
Feature Not Available
6.1
6
9.3
86
Carrier and rate management
5.3
6
Feature Not Available
6.7
6
8.8
81
5.8
6
Feature Not Available
Inventory management
4.4
6
Feature Not Available
4.7
6
Feature Not Available
4.4
6
Feature Not Available
Reports
6.9
7
9.0
87
5.0
7
Feature Not Available
5.5
7
8.5
81
Integrations
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
Feature Not Available
Not enough data
8.7
88
Tracking
Not enough data
9.3
93
Not enough data
8.5
31
Transactions
Not enough data
8.4
89
Not enough data
8.8
86
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Package Tracking
Not enough data
7.4
25
Not enough data
8.1
24
Not enough data
8.0
24
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
nShift and parcelLab are categorized as Shipping and Returns Management
Unique Categories
nShift is categorized as Multicarrier Parcel Management Solutions
parcelLab is categorized as SAP Store and Package Tracking
Reviews
Reviewers' Company Size
nShift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
38.5%
Apparel & Fashion
15.4%
Wholesale
7.7%
Warehousing
7.7%
Printing
7.7%
Other
23.1%
Retail
22.5%
Consumer Goods
12.6%
Consumer Services
11.5%
Apparel & Fashion
11.5%
Furniture
5.8%
Other
36.1%
Discussions
nShift has no discussions with answers
What is ParcelLab used for?
1 Comment
Official Response from parcelLab
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
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